Only a few hotel rooms are currently available at this rate. Availability can change at any time and may affect the prices.

Ocho Rios, JM   

Sunset Jamaica Grande Resort & Spa All Inclusive

User score 3.9 out of 5 See all reviews
PO Box 100,Ocho Rios, Jamaica 0000
Book this hotel
from 143 USD
/ night*

Terms and conditions

*rate found for check-in Dec 20, check-out Dec 22

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Hotel policies

Check-in: 1500
Check-out: 1200
Local currency: USD

Relax in the cool vibe of the legendary Sunset Jamaica Grande Resort & Spa; a unique all inclusive experience in the heart of Ocho Rios, about 53 miles east of Montego Bay airport. Come celebrate the resort's fresh multi-million dollar enhancements to the lobby, restaurants, pools and spa. The Sunset Jamaica Grande is situated on the island's northern coastline and occupies the longest stretch of beachfront in the lively resort town of Ocho Rios.

The resort's 730 guestrooms and suites are located in two towers separated by a spectacular open-air lobby overlooking the blue waters of the Caribbean.

The resort has upgraded its five restaurants and added a new entertainment pavilion, new lobby, two beach bars and the captivating Aqua Azul Spa. Other resort features include five pools (three brand-new) and a kids' wading pool, a slot machine casino, gift shops, two beach grills, eight bars, four championship tennis courts and a newly remodeled fitness center and a full service spa.

The children's center, "Club Mongoose," is open daily and available for kids ages two to twelve. The Pirate's Cove Teen Center entertains older children. Golf, horseback riding, polo, river rafting and world famous Dunns River Falls are all nearby.

Relax among the Caribbean colours and a mellow island vibe at the Sunset Jamaica Grande. A spectacular open-air lobby links the resort's two guestroom towers, which overlook the sparkling Caribbean Sea and Jamaica's lush, green countryside. Private balconies, spacious rooms and cool tile floors grace the 730 rooms and suites. All include either a king size or two double beds; modern bathroom amenities; in-room safes; direct-dial telephone with voicemail; iron and ironing boards; hairdryer; color satellite televisions and individually controlled air conditioning.

Hotel policies

Check-in: 1500
Check-out: 1200
Local currency: USD


Terms and conditions

*rate found for check-in Dec 20, check-out Dec 22

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

3.9 out of 5

(53 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 
See all reviews

Hotel address: PO Box 100, Ocho Rios, Jamaica  0000  

 
 

Area served

Ocho Rios

Area airports

Montego Bay, Jamaica (MBJ) Kingston, Jamaica

Description

The Sunset Jamaica Grande is the perfect location, central to Jamaica's famous attrations. Located in Ocho Rios on the stunning Northern coastline just 90 minutes from the Montego Bay Airport.

Amenities

  • Internet Access
  • Free Parking
  • Health Club
  • Pool
  • High Speed Internet
  • Meeting/banquet facilities
  • Concierge
  • Spa services
  • Fitness room
  • Conference Facilities
  • Free Breakfast
  • Business center
  • Restaurant

Dining

Restaurants

The Grande Palm - Serves breakfast at 7:00-10:00 am, Lunch at noon-2:30 p.m. and 6:30 to 10:00 pm. A buffet-style, open-air restaurant overlooking the fantasy pool's meandering river and waterfalls, or the sparkling Caribbean Ocean. Ginger Lily: Opens 6:30 pm-10:00pm. Reservations required. Savor Asian favourites infused with Caribbean flavour at Ginger Lily. LaDiva Italian Restaurant - open 6:00pm to 10:00 pm. Reservations required. Featuring regional pasta dishes, fresh seafood and pizza from a wood-burning brick oven. Jamalicious - Open 11:00 am-11:00 p.m. Serving island and American favourites, this casual bistro has both indoor and outdoor seating. South Beach Bar & Grill and Lighthouse Bar & Grill - Open 11:00 am-5:00pm & 11:00 am-1:00 am. Sandwiches and grilled favourites and Jamaican 'Jerk' specialities, plus Red Stripe Beer, tropical rum drinks, fruit juices and soft drinks.

Bar

The resort's eight bars are great places to unwind and socialize, choose from beach bars and swim-up bars to lobby bars and a nightclub. Bambu Lobby Bar - 10:00 am-MIdnight Blue Mahoe Lobby Bar - 5:00 pm until 1:00am Ortanique Lobby Bar - 5:00 pm until midnight South Beach Bar - OPen 10:00am until 1:00 am Lighthouse Beach Bar - Open 10:00 am until 1:00 am Two Swim-Up Pool Bars - Open 10:00 am -5:00 pm Jamaica'n Me Crazy Nightclub - Open 10:00 pm-2:00 am Cafe Bean - Coffee Station - OPen 24 hours

Meeting facilities

The Sunset Jamaica Grande boasts more than 30,000 square feet of flexible indoor meeting space. The 17,650 square-foot Grande Hall is centrally located and hosts up to 2,500 people, while other meeting, banquet and two ballrooms are also available. Extensive outdoor venues are available for themed events and receptions.

Please enter check-in and check-out dates to the right to select a room

Resort View

Each room features a private balcony overlooking the resort or Ocho Rios. Rooms are located in the north and south towers.

Oceanfront

Both north and south Towers boast these lavish, beachfront rooms, all with a private balcony.

Oceanview

Catch a glimpse of the sparkling Caribbean or gaze onto the lush hillside from your balcony from the north or south towers.

Cabana Beach Front

King-sized beds and private patios distinguish these superb rooms, located in the two-story Cabana wing allong the South Pointe Beachfront. Recommended for wedding couples and honeymooners, the maximum occupancy is 2 adults.

One Bedroom Suites

These corner suites dominate the South Pointe tower. Each contains a master bedroom with a king-sized bed, full bath and balcony, plus a separate sitting room with a full-size sleeper sofa, another full bath and balcony. The direct beachfront views are sensational.

Sunset Saver

Allow the resort to assign your room upon check-in and save big! View, category, and bedding cannot be guaranteed.

Hotel policies

Check-in: 1500
Check-out: 1200
Local currency: USD


Terms and conditions

*rate found for check-in Dec 20, check-out Dec 22

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

3.9 out of 5

(53 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

What makes CheapTickets reviews unique

  • Exclusive insights and feedback: We only accept reviews from customers who have booked a stay at this hotel. This helps ensure we get the most trustworthy opinions and observations possible.
  • Quick tips: Get the most out of your stay with practical, money-saving tips on what to do, where to eat and how to get around.

How to Submit a Review

Hotel reviews can be submitted any time after your trip dates have passed. Simply log into your My Trips and select Past Trips from the left hand navigation section. Select the trip with the hotel you wish to review and click the "Write a review" link displayed next to the hotel portion of your itinerary.

Once complete, your review should be visible on the site within 2-3 business days.

What makes CheapTickets reviews unique

How to submit a review

Most recent reviews

Score

2 out of 5

Cheap, but not out of this world.

Jarauz Nov 9, 2009

Hotel was okay, not out of this world. Food wasn't great, not my taste. ...

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
2
Maintenance:
3
Location:
3
Room cleanliness:
3
Hotel Staff:
2
Value:
4
Dining options:
1

Traveler type: Couples


Expand full review

Score

4 out of 5

Great Hotel!

ebeve10/09 Nov 6, 2009

Would recommend to a friend!

Before booking this hotel, I read all the reviews and at first I thought no way as I kept reading the reviews it was all mix ... alot of people loved it and then you had some that did not like thier stay. In my opioion Great hotel to stay in. My husband and I both enjoyed our stay here. We visit Dunn's Fall river, we shop outside the resort - Do not be scare to leave the resort, people there are freindly and only want to have your business. Yes it can get overwhelm with everyone trying to sell you something but other than that nothing to worry about. If you want to getaway and relax this is a nice resort to do so. This is a family resort, but they have alot of activities for the little ones so if your a couple dont worry to much. The Drinks were awesome, the food, I am a very picky eater, on the other hand my husband loved all the food there. Don't think about it anymore, just book it!

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
3
Hotel Staff:
4
Value:
4
Dining options:
4

Traveler type: Couples


Expand full review

Score

4 out of 5

Trip hint

Wonderful Girls' Getaway

Sacha Nov 4, 2009

Would recommend to a friend!

The service and hospitality was great. No worries!! Food and drinks galore! Never once had to take out my wallet. Great trip ...

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
4
Dining options:
4

Traveler type: Friends

Nightlife hint, Short Walk

You must go to Margaritaville


Expand full review


See all 53 user reviews

Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.

Trip hints from our users

Nightlife hint, Short Walk

You must go to Margaritaville

--Sacha, Brooklyn, NY Nov 4, 2009

Recreation/Attractions hint, Short Drive

Quite near to local attractions

--Nicky, Baltimore,Maryland Oct 1, 2009

Dining hint, In Hotel

Reserve for the fine dining ahead of time, must be 2 days before... take advantage.. also, take the shuttle to Dunns Falls for $6 and pay to get in for $15. Shopping is also near - walking distance. Go out during the day, less people will bother you. Police are usually out there anyway..

--Pretty Nicki, New Jersey Sep 18, 2009

See all trip hints

Reviews from our customers

Overall score

3.9 out of 5

(53 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

How to submit a review

Sort reviews by: most recent | highest rating | lowest rating

Expand all reviews

Score

2 out of 5

Cheap, but not out of this world.

Jarauz Nov 9, 2009

Hotel was okay, not out of this world. Food wasn't great, not my taste. ...

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
2
Maintenance:
3
Location:
3
Room cleanliness:
3
Hotel Staff:
2
Value:
4
Dining options:
1

Traveler type: Couples


Expand full review

Score

4 out of 5

Great Hotel!

ebeve10/09 Nov 6, 2009

Would recommend to a friend!

Before booking this hotel, I read all the reviews and at first I thought no way as I kept reading the reviews it was all mix ... alot of people loved it and then you had some that did not like thier stay. In my opioion Great hotel to stay in. My husband and I both enjoyed our stay here. We visit Dunn's Fall river, we shop outside the resort - Do not be scare to leave the resort, people there are freindly and only want to have your business. Yes it can get overwhelm with everyone trying to sell you something but other than that nothing to worry about. If you want to getaway and relax this is a nice resort to do so. This is a family resort, but they have alot of activities for the little ones so if your a couple dont worry to much. The Drinks were awesome, the food, I am a very picky eater, on the other hand my husband loved all the food there. Don't think about it anymore, just book it!

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
3
Hotel Staff:
4
Value:
4
Dining options:
4

Traveler type: Couples


Expand full review

Score

4 out of 5

Trip hint

Wonderful Girls' Getaway

Sacha Nov 4, 2009

Would recommend to a friend!

The service and hospitality was great. No worries!! Food and drinks galore! Never once had to take out my wallet. Great trip ...

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
4
Dining options:
4

Traveler type: Friends

Nightlife hint, Short Walk

You must go to Margaritaville


Expand full review

Score

4 out of 5

Trip hint

Fun vacation

Nicky Oct 1, 2009

Would recommend to a friend!

I had a great time,would go back again.Great location.Alot of food and drinks.Nice beach and pools ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Family

Recreation/Attractions hint, Short Drive

Quite near to local attractions


Expand full review

Score

5 out of 5

Trip hint

hey mon

Pretty Nicki Sep 18, 2009

Would recommend to a friend!

We brought our 1 1/2 year old daughter with us to Jamaica... my husband was skeptical at first, but he loved this resort.. ... especially the location.. my daughter also had a great time.. the entertainment was great, food was good and we had a fun, yet relaxing time.. we did a few excursions - Dunns Falls and Dolphin Cove.. can't say too much about the night life since we had the little one.. but didn't need that.. we were exhausted by the end of each day.. loved the trip and would absolutely return to this resort.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
3
Hotel check-in:
4
Maintenance:
4
Location:
5
Room cleanliness:
4
Hotel Staff:
4
Value:
5
Dining options:
4

Traveler type: Family

Dining hint, In Hotel

Reserve for the fine dining ahead of time, must be 2 days before... take advantage.. also, take the shuttle to Dunns Falls for $6 and pay to get in for $15. Shopping is also near - walking distance. Go out during the day, less people will bother you. Police are usually out there anyway..


Expand full review

Score

4 out of 5

Great exprience for the money

Had fun Sep 17, 2009

Would recommend to a friend!

The hotel was very clean every day staff was cleaning which was great to see. Only problem I had was the buffets need more ... variety served the samething everyday. Staff was nice and friendly the view was beautiful. We are going back asap.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples


Expand full review

Score

3 out of 5

Great Food, Okay hotel, bring stuff todo

Not Likely to Return Sep 12, 2009

The advertised tube slide we went on once. There was only one and it wasn't that entertaining; almost painful going over the ... joints in the tube. We were looking forward to some beach volleyball, and maybe it was a bad week but my 18 year old son and I were the only ones to show up. We had to hunt for some others and finally got enough for 3 on 3 and 4 on 4 the next day. There is not a whole lot to do at the hotel itself. The beach area does not give much swimming room and there is seaweed on the floor to walk through, not just sand. I love the ocean, but none of us spent much time in it here. There is a list of activities for each day, but we were there the last week of August (part of their slow season in Jamaica) and just didn't find most of the activities actually coming about. Make sure you bring stuff to do, books to read, etc. We did several trips (zip lines, Dunns River, and Dolphin's Cove). Of the three, the zip lines were our favorite, Dunns River next, and Dolphin's cove was a bit disappointing. None of these trips will last long (like when we were in Cancun and a trip went from early morning until dinner). Two - four hours was it and with the lack of things to do at the hotel it got a little boring at times for our son. The food was very good here and they set up dinner on the beach twice -- VERY NICE! The entertainment was okay, but after the first few nights we skipped the rest. It seems everyone in Jamaica feels they deserve a tip for what they do, and some were even obnoxious about it. NOT at the hotel, but our on the trips. We went into town once but tired of fighting off the would be sellers, taxi drivers, and beggars. They won't just let you shop. For us, once was more than enough for Jamaica and 5 days was too long. I would have preferred to go back to Cancun a second time in hind sight. We did run into some people who stayed at Sandals in Ocho Rios and they said that their hotel was great, loved the pool and such, and were planning to return to the same place. Our experience wouldn't bring us back.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
3
Hotel check-in:
4
Maintenance:
3
Location:
4
Room cleanliness:
3
Hotel Staff:
4
Value:
3
Dining options:
4

Traveler type: Business


Expand full review

Score

4 out of 5

Trip hint

was oak.

none Sep 8, 2009

I went on the beach, also I use the fitness center missing that friendly pearson around the hotel. ...

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
1
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
4
Value:
4
Dining options:
4

Traveler type: Friends

Dining hint

The people that stay at this hotel was also not so freindly at all.


Expand full review

Score

3 out of 5

Trip hint

WEEK AT THE SUNSET JAMAICA GRANDE

LOVING JAMAICA Sep 6, 2009

Would recommend to a friend!

THIS IS OUR 4TH TRIP TO THE SUNSET JAMAICA GRANDE AND PROBABLY OUR LAST. OUR FIRST 2 VISITS WAS WHILE IT WAS RENAISSANCE ... JAMAICA GRANDE,WE LOVED THE AMBIANCE AND THE CLASS. THE HOTEL HAS GONE DOWN IN THE PAST 3 YEARS SINCE WE WERE LAST THERE. IT IS NOT A FOUR STAR HOTEL ANY LONGER. YOU ARE NOT MADE TO FEEL AS WELCOME AS BEFORE. THE PEOPLE WORKING THE CHECK IN DESK ARE SO SLOW AND CAN BE DOWNRIGHT RUDE, WILL HELP YOU WHEN THEY ARE READY, NO MATTER HOW MANY PEOPLE ARE IN LINE. THEY WILL STAND AROUND JUST TALKING. BEFORE THERE WERE 5 RESTAURANTS, NOW ONLY 3 ARE OPEN, AND THE CLOSED DOWN JAMACIALICOUS, WHICH WAS OUR FAVORITE LITTLE DINER, OPENED FROM 10 TO 10, FOR IT HAD ITEMS YOU COULD SPECIAL ORDER, WHEN YOU DIDN'T WANT THE BUFFET, WHICH WE GOT TIRED OF QUICKLY. THEIR MULTI MILLION DOLLAR MAKE OVER IS THE SUPER SIDE. DID NOT SEE BUT A FEW PEOPLE USING IT. I THINK IT WAS A WASTE AND THEY COULD HAVE USED THE MONEY TO OPEN UP A LOT OF THE LOCATIONS THEY CLOSED DOWN AND TO REPLACE SOME OF THE FURNITURE THIS NEEDS TO BE DISCARDED. THE LOCATION IS THE BEST THING ABOUT IT NOW. I LOVE TO WALK INTO OCHO RIOS AND SHOP OR HAVE SOME REAL JAMAICAN CUISINE. THERE IS ALSO THE HONG KONG CHINESE RESTAURANT WHICH IS EXCEPTIONAL (SU MEIN IS AWESOME). STILL A GREAT PLACE TO STAY, BUT NEEDS TO LOWER THEIR PRICING NOT IN THE SAME RANKS AS THE NEWER HOTELS.

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
3
Hotel check-in:
1
Maintenance:
3
Location:
5
Room cleanliness:
3
Hotel Staff:
3
Value:
2
Dining options:
2

Traveler type: Couples

Shopping hint, Short Walk

THE BEST LOCATION FOR SHOPPING


Expand full review

Score

4 out of 5

Trip hint

Quality management

James Sep 3, 2009

Would recommend to a friend!

The one bedroom suites are excellent as are the restaurants. ...

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
3
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
4
Dining options:
5

Traveler type: Family

Dining hint, In Hotel

Visit Dunns River Falls.


Expand full review

Score

3 out of 5

average for an all inclusive

on my own Sep 1, 2009

check in was long...had to leave a deposit for the phone,key,safe, beachtowel. had to buy a non-refundable calling card to ... call from room to connect throught the hotel operator. the operator was rarely available and a 30 cents connection fee for calls on the deposit. breakfast the better meal of the day, for grilled hotdogs etc around lunch..wait was long.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
3
Hotel check-in:
1
Maintenance:
4
Location:
3
Room cleanliness:
3
Hotel Staff:
3
Value:
2
Dining options:
3

Traveler type: Single


Expand full review

Score

4 out of 5

relaxation

elementsaga Aug 30, 2009

Would recommend to a friend!

eally enjoy my vacation, great food and staff were excellent in my accommodations and enjoy the activities and performances ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
4
Hotel check-in:
4
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Family


Expand full review

Score

5 out of 5

My stay at Jamaica Grande Resort & Spa

JayPee Aug 29, 2009

Would recommend to a friend!

The experience was nice. We had fun from we got there until we left. The kids had a great time. Food, beach, pool ... entertainemnt was good.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
4
Room cleanliness:
5
Hotel Staff:
4
Value:
5
Dining options:
3

Traveler type: Family


Expand full review

Score

4 out of 5

Good for all members of the family

Paulette's family review Aug 28, 2009

Would recommend to a friend!

Our family loved the hotel and location. It was walking distance from the shops which saved us from the cost of a taxi. The ... room was clean and had everything one would expect. The air conditioning in the room was of a comfortable temperature. We had a lovely balcony with view of the sea. The nighttime barbeques were an unexpected bonus. The staff was all helpful and friendly. The food was great and it helped that they changed the menu's daily which meant we had variety. I liked the fact that they catered for vegetarians and made an effort to make the veggie meals tasty. My granddaughter loved the kid's club where she was able to meet and make friends with other children under the supervision of experienced staff. This resort offers excellent value for money and I would definitely go again. My only criticism was not being able to take food into the bedrooms and no pay phone in the building which forced us to pay the high cost of the resort phones.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Family


Expand full review

Score

1 out of 5

Trip hint

Horrendous

Stickler for Good Service Aug 25, 2009

This hotel was the worst we've ever been to. I am so disappointed in it. To make matters worst, my neice and nephew's ... clothes were stolen. Hotel staff and manager did little to this situation. We still have not heard from them. They are slow. Rooms were without iron. I requested one, and 5 days later, still no iron. Towels were taken from our room and not replaced. I can go on and on and on. Very disappointed. Want to keep your stuff. Don't stay there.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
1
Hotel check-in:
1
Maintenance:
1
Location:
3
Room cleanliness:
2
Hotel Staff:
2
Value:
2
Dining options:
2

Traveler type: Family

Money savers hint, Short Walk

Craft market is right outside the hotel to your right. Bargin, bargin, bargin. Don't feel pressured into buying. Hold strong. Walk around before purchasing, despite the pressure. They all have pretty much the same thing.


Expand full review

Score

5 out of 5

Awesome Trip

Poo-pee Aug 25, 2009

Would recommend to a friend!

My experience was great. The hotel has great amenties as well as the food was very good and well prepared. We were ... centrally located to various attractions that made it convenient to travel to if you want to go on your own. The market was with in walking distance. Overall, it was worth the trip!

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
5
Room cleanliness:
5
Hotel Staff:
4
Value:
4
Dining options:
5

Traveler type: Friends


Expand full review

Score

4 out of 5

Lover's getaway

Stacy Aug 20, 2009

Would recommend to a friend!

Very relaxing, and fun fun fun!!! ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
4
Hotel check-in:
1
Maintenance:
5
Location:
5
Room cleanliness:
4
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples


Expand full review

Score

3 out of 5

Disappointed

Disappointed Aug 19, 2009

I was disappointed because first of all the room was not ready when my family and I arrived but we did not complain. The ... thing that bothered me the most was that my very important notebook that was placed on the night stand came up missing. I placed it there while the room was being cleaned and when I returned it was no where to be found. My step dad had to insist that the cleaning staff look in the garbage and low and behold that's where it was. Because of that incident, I had to pay $100 deposit to secure our valuable because of fare that our money or important papers will be stolen. When I expressed my concern to the front desk staff all she said was "I'm sorry." Well I'm sorry too, because I will never patronize that establishment again or recommend it to anyone.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
3
Hotel check-in:
3
Maintenance:
4
Location:
2
Room cleanliness:
3
Hotel Staff:
4
Value:
3
Dining options:
2

Traveler type: Family


Expand full review

Score

4 out of 5

Trip hint

Great vacation

ldytee Aug 18, 2009

Would recommend to a friend!

This was our fisrt time to Jamaica but not our last. We had a great experince with the staff.The food was good and tasty. The ... entertainment was nice and fun. They made sure to keep us entertained. The rooms are nice and clean. The do need to make some improvements on the furniture. The dresser draws were hard to open, the closet door and balcony door need to be adjusted. They also should consider to extend the balcony space it was a bit small. Overall me and my husband had a good time and would return in the future.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
3
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Couples

Recreation/Attractions hint, Short Drive

Dunns River Fall was awesome. If you book threw the hotel the falls cost only $21.00.


Expand full review

Score

3 out of 5

Trip hint

Watch OUT when booking through Orbitz

Flash Gordon-dissatisfied Aug 17, 2009

[...] ...

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
2
Hotel check-in:
1
Maintenance:
3
Location:
2
Room cleanliness:
3
Hotel Staff:
3
Value:
3
Dining options:
3

Traveler type: Friends

Shopping hint, Short Walk

Hotel is centrally located to shopping and dining areas and fun spots


Expand full review


Previous | 1 2 3 | Next

Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.

Sort hints by: most recent | distance from hotel

Nightlife hint, Short Walk

You must go to Margaritaville

--Sacha, Brooklyn, NY Nov 4, 2009

Recreation/Attractions hint, Short Drive

Quite near to local attractions

--Nicky, Baltimore,Maryland Oct 1, 2009

Dining hint, In Hotel

Reserve for the fine dining ahead of time, must be 2 days before... take advantage.. also, take the shuttle to Dunns Falls for $6 and pay to get in for $15. Shopping is also near - walking distance. Go out during the day, less people will bother you. Police are usually out there anyway..

--Pretty Nicki, New Jersey Sep 18, 2009

Dining hint

The people that stay at this hotel was also not so freindly at all.

--none, Boston Mass. Sep 8, 2009

Shopping hint, Short Walk

THE BEST LOCATION FOR SHOPPING

--LOVING JAMAICA, ATLANTA GA Sep 6, 2009

Dining hint, In Hotel

Visit Dunns River Falls.

--James, England Sep 3, 2009

Money savers hint, Short Walk

Craft market is right outside the hotel to your right. Bargin, bargin, bargin. Don't feel pressured into buying. Hold strong. Walk around before purchasing, despite the pressure. They all have pretty much the same thing.

--Stickler for Good Service, virginia beach Aug 25, 2009

Recreation/Attractions hint, Short Drive

Dunns River Fall was awesome. If you book threw the hotel the falls cost only $21.00.

--ldytee, Brooklyn, NY Aug 18, 2009

Shopping hint, Short Walk

Hotel is centrally located to shopping and dining areas and fun spots

--Flash Gordon-dissatisfied, Ocho Rios, Jamaica Aug 17, 2009

Recreation/Attractions hint

Luminous Lagoon Tour - spectacular natural excursion; Spirit of Reggae Tour - Great cultural experience and introduction to parts of the real Jamaica.

--black_stilettos, West Hollywood, CA Jul 25, 2009

Money savers hint, In Hotel

Two kids stay for free...

--headly, Brooklyn, NY Jul 2, 2009

Recreation/Attractions hint, Short Drive

Book excursions throught the hotel, they are cheaper and provide everything.

--Love to Travel, Ocho Rios, Jamaica May 31, 2009

Entertainment hint, Short Drive

Cool runnings party cruise was a blast. Snorkeling, Dunn's River Falls and then lots of Rum punch!!

--Likes to have fun!, Vermont Mar 24, 2009

Shopping hint, Short Walk

Shopping is walking distance and if you want nightlife...They have shuttle buses that will take you there... Also there are shuttle buses that will take you to Margaritaville which is a hot nightlife spot with more music, food and dancing...

--Keke, New York Mar 6, 2009

Dining hint, In Hotel

YOU DONT HAVE TO LEAVE FOR ANYTHING, BUT SITESEEING.

--VIKKI. HOT GRAMMI, ONTARIO CANADA Mar 4, 2009

Shopping hint, Short Walk

There is a shopping area with lots of interesting and creative products and it is a short walking distance from the hotel.

--Maxine, Bronx Jan 6, 2009

Shopping hint, Short Walk

Grocery store, craft market, taxi stand

--Dionne, Fort Lauderdale Jan 3, 2009

Shopping hint, Short Walk

Be prepared for a 2 hours drive to/from Montego Bay airport.

--Cruz, Gainesville Nov 25, 2008

Recreation/Attractions hint, Short Drive

Dunn's River Falls

--H, New Rochelle, NY Nov 3, 2008

Shopping hint, Short Walk

shopping mall and flea markets readily available

--Kendra, New York Jun 23, 2008

Previous | 1 2 | Next

Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.

Loading...please wait

Cheap Travel Deals

Note: An infant who turns 2 before or during travel requires a child's fare.

Flight preference

Expand search options (Multi-city, preferred airlines, etc.)

One-way | Flexible dates

Total guests in all rooms

I have a promotion code.

What is a promotion code?

A promotion code is your key to redeeming discounts, special CheapTickets offers and rewards. To redeem, enter your promotion code below, then look for hotels marked with the icon. We'll apply the discount to the total cost when you pay. Promotion codes can only be used once with each booking, and they're good only up to the total amount of your booking (including service fee and taxes) or promotion code amount, whichever is less.

What's this?

Expand search options (Hotel Chain, specific hotel name, amenities, star rating, promotion code, etc.)

Sorry, we cannot perform that search at this time. Either the pick-up or drop-off location needs to be an airport.

 

Expand search options (Automatic/manual transmission, discounts, air conditioning, etc.)

Select a location
Travel date range

Note: An infant who turns 2 before or during travel requires a child's fare.

Flight preference

I have a promotion code.

What is a promotion code?

A promotion code is your key to redeeming discounts, special CheapTickets offers and rewards. To redeem, enter your promotion code below, then look for hotels marked with the icon. We'll apply the discount to the total cost when you pay. Promotion codes can only be used once with each booking, and they're good only up to the total amount of your booking (including service fee and taxes) or promotion code amount, whichever is less.

What's this?

Need help booking your trip?

Book online or call

1-800-504-3249 (toll free)

Note: An infant who turns 2 before or during travel requires a child's fare.

Flight preference

Need help booking your trip?

Book online or call

1-800-504-3249 (toll free)

Total guests in all rooms

I have a promotion code.

What is a promotion code?

A promotion code is your key to redeeming discounts, special CheapTickets offers and rewards. To redeem, enter your promotion code below, then look for hotels marked with the icon. We'll apply the discount to the total cost when you pay. Promotion codes can only be used once with each booking, and they're good only up to the total amount of your booking (including service fee and taxes) or promotion code amount, whichever is less.

What's this?

Need help booking your trip?

Book online or call

1-800-504-3249 (toll free)

Note: An infant who turns 2 before or during travel requires a child's fare.

Flight preference

I have a promotion code.

What is a promotion code?

A promotion code is your key to redeeming discounts, special CheapTickets offers and rewards. To redeem, enter your promotion code below, then look for hotels marked with the icon. We'll apply the discount to the total cost when you pay. Promotion codes can only be used once with each booking, and they're good only up to the total amount of your booking (including service fee and taxes) or promotion code amount, whichever is less.

What's this?

Need help booking your trip?

Book online or call

1-800-504-3249 (toll free)

Last Updated: 11/22/2009