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Memphis, TN   

SpringHill Suites by Marriott Memphis Downtown

User score 3.4 out of 5 See all reviews
21 North Main Street,Memphis, TN 38103
Book this hotel
from 90 USD
/ night*

Terms and conditions

*rate found for check-in Dec 11, check-out Dec 14

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Hotel policies

Check-in: 3:00 PM
Check-out: 12:00 PM
Local currency: USD

Taking a cue from today's traveler, the SpringHill Suites Memphis Downtown hotel introduces you to a refreshing new concept in hospitality. Set in the heart of downtown on the trolley line at Court Square, near Cook Convention Center, FedEx Forum, and Peabody Place shopping and entertainment, you'll find a plugged-in, service-oriented setting that gives you more of the things you want. Unlike other hotels in Memphis, stylish suites are cleverly divided into spaces for recharging, relaxing or connecting, complete with a pullout sofa and comfortable, flexible seating. Great extras add to a sense of home, like plush bedding, free Wi-Fi, and a pantry with mini-fridge, coffee maker and microwave. Start the day at the free Suite Seasons hot and healthy breakfast buffet, work out in the fitness room or take a dip in the pool. For meetings, the SpringHill Suites Memphis Downtown hotel is adjoined to the historic Kress Building, offering a ballroom, hospitality suite, meeting and boardrooms, plus additional suites.

Hotel policies

Check-in: 3:00 PM
Check-out: 12:00 PM
Local currency: USD


Terms and conditions

*rate found for check-in Dec 11, check-out Dec 14

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

3.4 out of 5

(9 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 
See all reviews

Hotel address: 21 North Main Street, Memphis, TN  38103  

 
 

Area served

Midtown, Memphis

Area airports

Memphis, (MEM), 12.00, NW, Mile

Description

City - Location Type: City

This property has a smoke-free policy

Amenities

  • City Center
  • Exercise Gym
  • Hairdryer in Room
  • Business center
  • Radio
  • Shower
  • TV Remote Control
  • Microwave
  • Temperature Control
  • Safe Deposit Box
  • Ice Machine
  • Iron
  • AM/FM Alarm Clock
  • Handicapped rooms/facilities
  • Guest Laundromat
  • Ironing Board
  • Maid Service
  • Sofa Bed
  • Air Conditioned
  • Parking
  • Fitness room
  • Telephone
  • Wet Bar
  • Smoke-free policy
  • Vending Machines
  • Tennis
  • Coffee Maker in Room
  • In Room Movies
  • Connecting Rooms
  • Wake-up Service
  • Free Newspaper
  • Express Checkout
  • Pool
  • High Speed Internet
  • Safe
  • Fitness Center or Spa
  • Television with Cable
  • Valet Parking
  • Meeting/banquet facilities
  • Internet Access
  • FAX
  • No Smoking Rooms/Facilities
  • TV
  • CD Player
  • Grab Bars in Bathroom
  • Cribs Available
  • Bath Tub
  • Elevators
  • Laundry/Valet Services
  • Outdoor Parking

Reviews from our customers

Overall score

3.4 out of 5

(9 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

What makes CheapTickets reviews unique

  • Exclusive insights and feedback: We only accept reviews from customers who have booked a stay at this hotel. This helps ensure we get the most trustworthy opinions and observations possible.
  • Quick tips: Get the most out of your stay with practical, money-saving tips on what to do, where to eat and how to get around.

How to Submit a Review

Hotel reviews can be submitted any time after your trip dates have passed. Simply log into your My Trips and select Past Trips from the left hand navigation section. Select the trip with the hotel you wish to review and click the "Write a review" link displayed next to the hotel portion of your itinerary.

Once complete, your review should be visible on the site within 2-3 business days.

What makes CheapTickets reviews unique

How to submit a review

Most recent reviews

Score

2 out of 5

Trip hint

A Memphis Miss

Wedding Auntie Oct 4, 2009

The hotel is in a good location. The superlatives have to end there. I didn't get the room type I arranged for initially, ... and it took another staffer to urge the decision-maker/supervisor to activate the correct room number for our newly swiped key cards for the replacement room The air conditioner was extremely loud and the toilet also took a long, loud full 90 seconds to refill each flush. The continental breakfast was adequate. Staffers were friendly but seemed unconcerned about details. Sorry, I can't recommend this hotel.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
2
Hotel check-in:
1
Maintenance:
3
Location:
4
Room cleanliness:
3
Hotel Staff:
3
Value:
2
Dining options:
3

Traveler type: Family

Nightlife hint, Short Walk

Beale St. was fun. Sun Studios and the Civil Rights Museum are well worth a visit.


Expand full review

Score

4 out of 5

Trip hint

Great Weekend in Memphie!

We Were Young Sep 28, 2009

Would recommend to a friend!

Great location. Ate at 'Flight' Restaurant nearby, which was fun. Beale Street just a few blocks away. Glad to have parking ... and breakfast at no additional charge. Breakfast was 'acceptable.' If the rate remains competitive, will definitely return.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
5
Room cleanliness:
4
Hotel Staff:
4
Value:
4
Dining options:
3

Traveler type: Family

Dining hint, Short Walk

Really enjoyed 'Flight' Restaurant nearby. Everything is served in 'flights' of threes. Not inexpensive, but reasonable. Enjoyed the Scotch flight choices as well.


Expand full review

Score

5 out of 5

Trip hint

Very Nice!!

Kit Jul 20, 2009

Would recommend to a friend!

I went for a business conference and had a very short walk to location. Springhill Suites seemed to be in the middle of the ... downtown area which was very nice. The trolley was right outside the door and cost $1.00 to ride it. The staff were incredibly friendly and helpful.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
3

Traveler type: Business

Dining hint, Short Walk

The Blues City Cafe ribs were perfect.


Expand full review


See all 9 user reviews

Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.

Trip hints from our users

Nightlife hint, Short Walk

Beale St. was fun. Sun Studios and the Civil Rights Museum are well worth a visit.

--Wedding Auntie, Chicago, IL Oct 4, 2009

Dining hint, Short Walk

Really enjoyed 'Flight' Restaurant nearby. Everything is served in 'flights' of threes. Not inexpensive, but reasonable. Enjoyed the Scotch flight choices as well.

--We Were Young, Illinois Sep 28, 2009

Dining hint, Short Walk

The Blues City Cafe ribs were perfect.

--Kit, MN Jul 20, 2009

See all trip hints

Reviews from our customers

Overall score

3.4 out of 5

(9 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

How to submit a review

Sort reviews by: most recent | highest rating | lowest rating

Expand all reviews

Score

2 out of 5

Trip hint

A Memphis Miss

Wedding Auntie Oct 4, 2009

The hotel is in a good location. The superlatives have to end there. I didn't get the room type I arranged for initially, ... and it took another staffer to urge the decision-maker/supervisor to activate the correct room number for our newly swiped key cards for the replacement room The air conditioner was extremely loud and the toilet also took a long, loud full 90 seconds to refill each flush. The continental breakfast was adequate. Staffers were friendly but seemed unconcerned about details. Sorry, I can't recommend this hotel.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
2
Hotel check-in:
1
Maintenance:
3
Location:
4
Room cleanliness:
3
Hotel Staff:
3
Value:
2
Dining options:
3

Traveler type: Family

Nightlife hint, Short Walk

Beale St. was fun. Sun Studios and the Civil Rights Museum are well worth a visit.


Expand full review

Score

4 out of 5

Trip hint

Great Weekend in Memphie!

We Were Young Sep 28, 2009

Would recommend to a friend!

Great location. Ate at 'Flight' Restaurant nearby, which was fun. Beale Street just a few blocks away. Glad to have parking ... and breakfast at no additional charge. Breakfast was 'acceptable.' If the rate remains competitive, will definitely return.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
5
Room cleanliness:
4
Hotel Staff:
4
Value:
4
Dining options:
3

Traveler type: Family

Dining hint, Short Walk

Really enjoyed 'Flight' Restaurant nearby. Everything is served in 'flights' of threes. Not inexpensive, but reasonable. Enjoyed the Scotch flight choices as well.


Expand full review

Score

5 out of 5

Trip hint

Very Nice!!

Kit Jul 20, 2009

Would recommend to a friend!

I went for a business conference and had a very short walk to location. Springhill Suites seemed to be in the middle of the ... downtown area which was very nice. The trolley was right outside the door and cost $1.00 to ride it. The staff were incredibly friendly and helpful.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
3

Traveler type: Business

Dining hint, Short Walk

The Blues City Cafe ribs were perfect.


Expand full review

Score

1 out of 5

Not very good

Rob Jul 18, 2009

Room had something that beeped ... no one could find it. Floor carpet was sticky. Very small TVs. Just not that great ...

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
2
Hotel check-in:
3
Maintenance:
2
Location:
4
Room cleanliness:
1
Hotel Staff:
3
Value:
2
Dining options:
4

Traveler type: Single


Expand full review

Score

5 out of 5

Fantastic getaway

ashley Jun 17, 2009

Would recommend to a friend!

Wonderful! ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples


Expand full review

Score

4 out of 5

Trip hint

Nice Hotel, great location

Silky O'Sullivans Goat Jun 7, 2009

Would recommend to a friend!

Memphis as a whole is know for bad service. The staff at the hotel was very nice and accommodating. The location is great. ... Very close to Beale St. and downtown.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
3
Hotel Staff:
4
Value:
4
Dining options:
3

Traveler type: Friends

Time savers hint, Short Walk

If you are able to walk, I wouldn't waste time or money riding the trolleys. They are very slow and crowded


Expand full review

Score

2 out of 5

The really bad

mom Jun 1, 2009

The hotel was horrible it was nothing like the pictures on the internet. Room didn't look clean everything was old small out ... of date TV's furnature looked like it came from a garage sale. We had to change rooms at midnight because the tub was stopped up. Hotel offered no compensation. I wanted to cry when I saw that room. It spoiled the last night of our trip. I stayed at other SpringHill Suites in other states and they were beautiful. I really thought it would look like the pictures. Bottom line I will never stay at the SpringHill Suites in Memphis again.

Hotel features (5=best, 1=worst)
Amenities:
1
Room comfort:
1
Hotel check-in:
2
Maintenance:
1
Location:
3
Room cleanliness:
1
Hotel Staff:
2
Value:
1
Dining options:
1

Traveler type: Family


Expand full review

Score

5 out of 5

Trip hint

Good location and value

Amber May 24, 2008

Would recommend to a friend!

The SpringHill Suites are in a very good location and have a trolley stop near the hotel. The rooms are very comfortable; the ... beds are soft and have plenty of pillows, and the room we were in had plenty of space. I would recommend the SpringHill Suites; it is a very nice place to stay that is also convenient for seeing the sights of downtown Memphis.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Family

Entertainment hint, Long Walk

Restaurants and the entertainment sites are relatively close. The trolley would be the best bet for getting down to the good stuff.


Expand full review

Score

5 out of 5

Trip hint

Very Nice!

Kim May 5, 2008

Would recommend to a friend!

Comfortable rooms, nice freindly staff! ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Friends

Recreation/Attractions hint, Long Walk

Beale Street Music Festival


Expand full review


Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.

Sort hints by: most recent | distance from hotel

Nightlife hint, Short Walk

Beale St. was fun. Sun Studios and the Civil Rights Museum are well worth a visit.

--Wedding Auntie, Chicago, IL Oct 4, 2009

Dining hint, Short Walk

Really enjoyed 'Flight' Restaurant nearby. Everything is served in 'flights' of threes. Not inexpensive, but reasonable. Enjoyed the Scotch flight choices as well.

--We Were Young, Illinois Sep 28, 2009

Dining hint, Short Walk

The Blues City Cafe ribs were perfect.

--Kit, MN Jul 20, 2009

Time savers hint, Short Walk

If you are able to walk, I wouldn't waste time or money riding the trolleys. They are very slow and crowded

--Silky O'Sullivans Goat, Nashville, TN Jun 7, 2009

Entertainment hint, Long Walk

Restaurants and the entertainment sites are relatively close. The trolley would be the best bet for getting down to the good stuff.

--Amber, Neodesha May 24, 2008

Recreation/Attractions hint, Long Walk

Beale Street Music Festival

--Kim, USA May 5, 2008

Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.

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Need help booking your trip?

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Note: An infant who turns 2 before or during travel requires a child's fare.

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I have a promotion code.

What is a promotion code?

A promotion code is your key to redeeming discounts, special CheapTickets offers and rewards. To redeem, enter your promotion code below, then look for hotels marked with the icon. We'll apply the discount to the total cost when you pay. Promotion codes can only be used once with each booking, and they're good only up to the total amount of your booking (including service fee and taxes) or promotion code amount, whichever is less.

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Last Updated: 11/25/2009