Only a few hotel rooms are currently available at this rate. Availability can change at any time and may affect the prices.

Kona (Big Island of Hawaii), HI   

Sheraton Keauhou Bay Resort & Spa

User score 3.8 out of 5 See all reviews
78-128 Ehukai Street,Kona (Big Island of Hawaii), HI 96740
Book this hotel
from 149 USD
/ night*

Terms and conditions

*rate found for check-in Dec 24, check-out Dec 25

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Hotel policies

Check-in: 1500
Check-out: 1200
Local currency: USD

Situated on quiet and tranquil Keauhou Bay,sits The Sheraton Keauhou Bay Resort& Spa, a 22 acre oceanfront resort. The resort features many recreational facilities, including a system of multilevel pools, including a 200-foot lava slide, two spa tubs, and a sandy-bottomed children's pool, as well as being in close proximity to numerous golf courses and ocean activities. The full-service Ho'ola Spa (means "healing" in Hawaiian) is truly a place of healing, relaxation, and rejuvenation. The 3,200-square foot spa facility was built with Hawaiian simplicity, yet has an air of distinct luxury. Indulge in Hawaiian lomi lomi massage or hot pohaku (stone) massage treatments. From the hair and nail salon to the vichy showers to the oceanfront treatment patios, Ho'ola Spa will add the perfect touch of indulgence to every visit. Paradise awaits you at the Sheraton Keauhou Bay Resort& Spa!

Hotel policies

Check-in: 1500
Check-out: 1200
Local currency: USD


Terms and conditions

*rate found for check-in Dec 24, check-out Dec 25

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

3.8 out of 5

(102 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 
See all reviews

Hotel address: 78-128 Ehukai Street, Kona (Big Island of Hawaii), HI  96740  

 
 

Area served

Kailua-Kona Hawaii, Big Island Keauhou Bay

Area airports

Kona International Airport-KOA 15 Miles Hilo International Airport-ITO 96 Miles

Description

Hulihe'e Palace - 5.0 mi/8.1 km Hawaii Forest and Trail Ecotours - 5.0 mi/8.1 km,Kona Coffee Living History Farm - 10.0 mi/16.1 km City of Refuge - 25.0 mi/40.2 km Volcano National Park - 96.0 mi/154.5 km

This property has a smoke-free policy

Amenities

  • Meeting/banquet facilities
  • Room service
  • Conference Facilities
  • Spa services
  • Fitness room
  • Internet Access
  • Wireless internet
  • Concierge
  • Business center
  • Restaurant
  • Smoke-free policy
  • Handicapped rooms/facilities
  • Health Club
  • Pool
  • High Speed Internet

Dining

Kai Restaurant

For breakfast, Kai offers a lavish buffet of morning favorites punctuated by fresh tropical fruits and juices. Families applaud kid-friendly selections and adults appreciate the variety of healthy selections. Breakfast served 6:30 a.m. to 10:30 a.m. Each evening, Kai is transformed to showcase a backdrop of shimmering moonlight amidst a luxuriant setting. To celebrate the ocean, seafood highlights the dinner menu of surprising sophistication that fuses the cuisines of many cultures of Hawaii in delightful flavor combinations. Each Saturday evening, Kai presents a bountiful Seafood Buffet. Dinner served 6:00 p.m. to 9:30 p.m.

Crystal Blue, Signature Lounge

Crystal Blue has rapidly become the destination of choice for adults from late afternoon to late evening. The bar serves pupus (hors d'oeuvres) along with exotic and traditional cocktails, premium wines by the bottle and by the glass, and an international selection of beers. An array of fruit juices, non-alcoholic tropical drinks, soft drinks and fruit smoothies adds to the extensive list of refreshments. Crystal Blue is the resort's most popular spot for panoramic sunset views and sighting of Kona's famous "green flash." Nearby is the Manta Ray viewing area where guests can watch these fascinating creatures most evenings just offshore.

Keauhou Bay Coffee Company

Wake up and savor our freshly brewed, gourmet Kona coffee along with a tantalizing array of pastries to start your day. To cool your afternoons, stop by for refreshing ice cream selections. Light snacks round out the offerings from this quaint “Hawaiian style” coffee stop located pool side, interior atrium. Hours of Operatio: 6:30a-6:00p

Manta Ray Pool Bar

From late morning through the early evening hours, Manta Ray Bar & Grill is the gathering place poolside for light cuisine and refreshing libations. From freshly made salads to sandwiches and wraps, the food at Manta Ray Bar & Grill is perfect when spending a day in the tropical sun or just looking for something to satisfy your cravings. Bar open 10:30 a.m. to 9:30 p.m. daily. Food service from 11:00 a.m. to 9:30 p.m. daily.

Meeting facilities

Largest Meeting Room: 10000 sq. ft. Largest Meeting Room Seats: 1200 Smallest Meeting Room: 1000 sq. ft. Smallest Meeting Room Seats: 10 Conference Center on Site Meeting and Event Facilities

Please enter check-in and check-out dates to the right to select a room

Ocean View Room

Ocean View Non-smoking, Sweet Sleeper Bed, Private Lanai W/tbl/chairs, High Speed Internet Connection, Refrigerator

Partial Ocean View

Partial Ocean View Non-smoking, Sweet Sleeper Bed, Private Lanai W/tbl/chairs, High Speed Internet Connection, Refrigerator

Mountain View Room

Mountain View Non-smoking, Sweet Sleeper Bed, Private Lanai W/tbl/chairs, High Speed Internet Connection, Refrigerator

Ocean Front Room

Ocean Front View Non-smoking, Sweet Sleeper Bed, Private Lanai W/tbl/chairs, High Speed Internet Connection, Refrigerator

Hotel policies

Check-in: 1500
Check-out: 1200
Local currency: USD


Terms and conditions

*rate found for check-in Dec 24, check-out Dec 25

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

3.8 out of 5

(102 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

What makes CheapTickets reviews unique

  • Exclusive insights and feedback: We only accept reviews from customers who have booked a stay at this hotel. This helps ensure we get the most trustworthy opinions and observations possible.
  • Quick tips: Get the most out of your stay with practical, money-saving tips on what to do, where to eat and how to get around.

How to Submit a Review

Hotel reviews can be submitted any time after your trip dates have passed. Simply log into your My Trips and select Past Trips from the left hand navigation section. Select the trip with the hotel you wish to review and click the "Write a review" link displayed next to the hotel portion of your itinerary.

Once complete, your review should be visible on the site within 2-3 business days.

What makes CheapTickets reviews unique

How to submit a review

Most recent reviews

Score

5 out of 5

Trip hint

Island Get Away with Volcanes

Airstan Nov 21, 2009

Would recommend to a friend!

Very nice and friendly staff. Great location away from busy Kona. ...

Hotel features (5=best, 1=worst)
Amenities:
1
Room comfort:
1
Hotel check-in:
1
Maintenance:
1
Location:
2
Room cleanliness:
1
Hotel Staff:
1
Value:
2
Dining options:
2

Traveler type: Couples

Dining hint, Short Drive

Kona Inn restaurant. GREAT !


Expand full review

Score

4 out of 5

Trip hint

Beautiful Grounds!

mizzzanet Nov 17, 2009

Would recommend to a friend!

The staff was warm and friendly.The hotel grounds are beautifully kept, but our room wasn't as clean as we would've liked. ... There were dead bugs that never got cleaned away.The hairdryer was a sticky mes that had hair stuck all over it and there were hairs stuck along the toilet and bathtub thet were not ours. The carpet was clean, the sheets and blankets seemed to be clean and we recieved clean towels everyday. The house keeper was an older lady so maybe she had a hard time seeing the things we saw. All in al the hotel was great and we enjoyed our stay there, and we woulddefinitely come back.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
3
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Couples

Recreation/Attractions hint, Short Drive

Sunlight On Water offers two excursions that you MUST do! The morning snorkel with the spinner dolphins is a wonderful experience!The night snorkel with the manta rays was awesome! The staff are friendly and very informative and their prces are very reasonable! China and Melainah will take excellent care of you!


Expand full review

Score

4 out of 5

Anniversary Get Away

Love to travel Nov 10, 2009

Would recommend to a friend!

Nice clean hotel with very friendly staff. No beach to hang out on, even though it is ocean front, but the pool was nice and ... relaxing and they even have a waterslide to bring out the kid in everyone. Great snorkeling close to hotel. Hotel restaurants were pricey, chose most often to head into town to eat. Fitness center was nice. Check out the manta ray viewing area at night.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
3
Dining options:
3

Traveler type: Couples


Expand full review


See all 102 user reviews

Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.

Trip hints from our users

Dining hint, Short Drive

Kona Inn restaurant. GREAT !

--Airstan, Tampa Nov 21, 2009

Recreation/Attractions hint, Short Drive

Sunlight On Water offers two excursions that you MUST do! The morning snorkel with the spinner dolphins is a wonderful experience!The night snorkel with the manta rays was awesome! The staff are friendly and very informative and their prces are very reasonable! China and Melainah will take excellent care of you!

--mizzzanet, Texas Nov 17, 2009

Dining hint, In Hotel

I would absolutely recommend the Firenesia Luau at the hotel. It was great.

--Mary Lou, Clifton Park, NY Nov 10, 2009

See all trip hints

Reviews from our customers

Overall score

3.8 out of 5

(102 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

How to submit a review

Sort reviews by: most recent | highest rating | lowest rating

Expand all reviews

Score

5 out of 5

Trip hint

Island Get Away with Volcanes

Airstan Nov 21, 2009

Would recommend to a friend!

Very nice and friendly staff. Great location away from busy Kona. ...

Hotel features (5=best, 1=worst)
Amenities:
1
Room comfort:
1
Hotel check-in:
1
Maintenance:
1
Location:
2
Room cleanliness:
1
Hotel Staff:
1
Value:
2
Dining options:
2

Traveler type: Couples

Dining hint, Short Drive

Kona Inn restaurant. GREAT !


Expand full review

Score

4 out of 5

Trip hint

Beautiful Grounds!

mizzzanet Nov 17, 2009

Would recommend to a friend!

The staff was warm and friendly.The hotel grounds are beautifully kept, but our room wasn't as clean as we would've liked. ... There were dead bugs that never got cleaned away.The hairdryer was a sticky mes that had hair stuck all over it and there were hairs stuck along the toilet and bathtub thet were not ours. The carpet was clean, the sheets and blankets seemed to be clean and we recieved clean towels everyday. The house keeper was an older lady so maybe she had a hard time seeing the things we saw. All in al the hotel was great and we enjoyed our stay there, and we woulddefinitely come back.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
3
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Couples

Recreation/Attractions hint, Short Drive

Sunlight On Water offers two excursions that you MUST do! The morning snorkel with the spinner dolphins is a wonderful experience!The night snorkel with the manta rays was awesome! The staff are friendly and very informative and their prces are very reasonable! China and Melainah will take excellent care of you!


Expand full review

Score

4 out of 5

Anniversary Get Away

Love to travel Nov 10, 2009

Would recommend to a friend!

Nice clean hotel with very friendly staff. No beach to hang out on, even though it is ocean front, but the pool was nice and ... relaxing and they even have a waterslide to bring out the kid in everyone. Great snorkeling close to hotel. Hotel restaurants were pricey, chose most often to head into town to eat. Fitness center was nice. Check out the manta ray viewing area at night.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
3
Dining options:
3

Traveler type: Couples


Expand full review

Score

5 out of 5

Trip hint

Wonderful experience.

Mary Lou Nov 10, 2009

Would recommend to a friend!

The view from my balcony was breathtaking. I had a wonderful experience. The concierge recommended a snorkeling trip that was ... awesome. The grounds surrounding the hotel were beautiful. I just loved the whole experience.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Single

Dining hint, In Hotel

I would absolutely recommend the Firenesia Luau at the hotel. It was great.


Expand full review

Score

4 out of 5

Trip hint

Beautiful location

Empty Nesters Nov 2, 2009

Would recommend to a friend!

We really enjoyed this hotel. Our room was amazing, with an expansive ocean view. The staff was very pleasant and ... accommodating, and the room was very large and clean. Our primary reason for the trip was seeing Kilauea, and be aware it is a couple of hours drive to the volcany from Kailua-Kona. However, it was well worth it. We would recommend this hotel wholeheartedly.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples

Dining hint, Short Drive

Island Lava Java on Alli Drive north of the hotel is a great place to have breakfast overlooking the ocean.


Expand full review

Score

4 out of 5

Trip hint

relax at the sheraton

vacation lovers Nov 1, 2009

Would recommend to a friend!

you definitly need a rental car if you stay here,because it is very secluded and quiet. it is about 5 miles from town. great ... place to come and relax after sightseeing hawaii.the staff is very friendly and helpful.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
4
Hotel Staff:
5
Value:
3
Dining options:
3

Traveler type: Couples

Shopping hint, Short Drive

use a rental car and shop around.....


Expand full review

Score

5 out of 5

Great Resort! Would stay again!

Daniel & Ashlie' Oct 29, 2009

Would recommend to a friend!

We visited the Big Island October 5-9 and were very pleased with our stay at the Sheraton. We give the resort 5 stars based ... on our expectations.We knew booking the hotel that it would be one of the nicer places on the island. It certainly was. The outside is beautiful it it is clear they have put much time and effort into grounds-keeping and landscaping. The pools, waterslide, and other outdoor amenities are also top-notch. The resort's only weakness seemed to be its rooms. The hallways were dark and the rooms showed their age but it didn't make the trip at all unenjoyable. Just know going into it that the rooms are nice and serviceable but not top-notch.The rooms have a fridge and a very effective A/C unit. They also have big balconies complete with a table and chairs. The bed was quite comfortable and the in-room safe was nice. Other than that they're quite plain and a little dated. The breakfast buffet is $20/person and it is worth checking out. The Luau (Monday nights) was also nice and at $80/person for buffet, open bar, and a Luau it was worth it. Internet is $12ish/day and Parking is $10/day. We skipped the internet and came with our iPhones and that was certainly worth the savings. AT&T service throughout the island was great, FYI. The main activities we did were a trip to the Volcano, a Dolphin Swim, the Luau, and Zip Lining. Definitely rent a car at the airport, it really isn't that expensive and you can save tons by not taking bus tours or waiting for shuttles and being able to drive where ever you want to eat. Our biggest tip to everyone is to read as many reviews as you can for everything you're going to be doing. Find out which activities are worth your time and money!Keauhou Bay is about 15-20 minutes from Kona. There's a Target, Wal-Mart, Safeway and more in Kona. Check out reviews for local restaurants before you go. Remember, the resort is not located on a beach but rather on a bay lined with black lava rocks. It's gorgeous but remember that if you're looking for a white sand beach you're going to have to drive to get there. [...]All in all it was a great stay! Know what you're getting in advance and I don't see how any reasonable person wouldn't be blown away by the beauty of the Island as well as by this resort and its amenities.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Couples


Expand full review

Score

5 out of 5

Trip hint

Stay in paradise

Deb Oct 28, 2009

Would recommend to a friend!

Love this hotel! I have been staying at this hotel when in Kona for 23 years and every time I stay, the experience is ... wonderful. I like staying away from the crowds and yet Kailua is only 15 minutes away. I always upgrade to an ocean front room and have never been disappointed with the view. The hotel is very kid friendly but also caters to couples. Even with the kids, the hotel is quiet. The staff is very friendly. This trip, due to the economy, the hotel was not very full. Hence the valet suggested that we not pay for valet parking but could park, ourselves, in the valet lot. We ended up three stalls away from the entrance to the hotel almost every night. You cannot go wrong staying at the Sheraton Keauhou!

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
1

Traveler type: Family

Dining hint, Short Drive

Go into Kailua or Keauhou for dinning options. The hotel's options are limited and expensive.


Expand full review

Score

3 out of 5

Nothing spectacular

World Traveller Oct 27, 2009

The Hotel staff was not really helpful even there weren't that many people staying in the hotel. It is very secluded, you ... have to walk for about 20 Minutes to get to other restaurants.

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
4
Hotel check-in:
2
Maintenance:
5
Location:
2
Room cleanliness:
5
Hotel Staff:
2
Value:
2
Dining options:
2

Traveler type: Single


Expand full review

Score

5 out of 5

Beautiful oceanfront location!

MommaL Oct 26, 2009

Would recommend to a friend!

Very enjoyable and relaxing. This was our second stay at the Sheraton Resort. I would recommend the resort to couples and ... families. We had our meals at the hotel resturant each night we stayed. We spent a lot of time at the pool, played golf at the Kona Country Club next door--the number two hole was across from our room, the Firenesia Luau was very entertaining, the staff very accomodating and I guess the only complaint is that we ran out of time!!

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples


Expand full review

Score

3 out of 5

Trip hint

Not new, but definetly not bad

Haole from Honolulu Oct 26, 2009

Would recommend to a friend!

The resort seemed very empty during our 7day/6night stay. We never encountered a crowd at pool, bar, dining facilities, or ... even the parking lot. We enjoyed our stay tremendously, in no small part because the resort was so quiet, peaceful, and what felt like all to ourselves. The staff was generally pleasant and helpful. You could tell the staff has been impacted by the low traffic, our very helpful concierge, who quickly and effectively booked and confirmed several tours and attractions for us during the week was pulling double-duty working from the pool-side towel stand. Overall the resort needs updating and refreshing, but it was great for what it offered, didn't hurt that it was empty..

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
5
Maintenance:
3
Location:
5
Room cleanliness:
3
Hotel Staff:
4
Value:
4
Dining options:
3

Traveler type: Couples

Recreation/Attractions hint, In Hotel

Pass on the spa services here... Nothing special, and lots of better options in Kailua-Kona resort area.


Expand full review

Score

3 out of 5

Big Island

Big Island Oct 23, 2009

Overall, our stay at the hotel was good, but it is too far from the main strip (Ali Drive) in Kona. ...

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
1
Room cleanliness:
4
Hotel Staff:
4
Value:
3
Dining options:
1

Traveler type: Family


Expand full review

Score

4 out of 5

Sheraton Keauhou Bay Resot and Spa

Meg Oct 21, 2009

I was disappointed in the cleaning. There was a dead cockroach out on our deck when we got, the hundreds of ants on the deck ... moved it all around but it was still on the deck when we left after a week.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
5
Maintenance:
4
Location:
1
Room cleanliness:
2
Hotel Staff:
4
Value:
3
Dining options:
3

Traveler type: Couples


Expand full review

Score

4 out of 5

Great Hotel...

jermar Oct 21, 2009

Would recommend to a friend!

We loved this hotel...Contrary to past reviews on the hotel i.e. rude staff, unclean rooms, loud locals in pool, we found the ... location outstanding, service the best, Manta Rays "out of this world" viewing. We would come back in a second, especially getting our 7th floor corner room with views of the mountains on our patio and ocean view when we took our deck chairs just outside our room door with total privacy since we were the last corner room. The only improvement needed would be the bathroom, it needed an update for sure..Sheraton are you listening??

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
4
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
4
Hotel Staff:
4
Value:
4
Dining options:
4

Traveler type: Couples


Expand full review

Score

3 out of 5

Great location, and great pool

Dakar Oct 19, 2009

Would recommend to a friend!

Swimming with the dolphins was unforgetable. The hotel was a great location to walk tothe bay to catch the boat. ...

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
3
Hotel check-in:
4
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
3
Value:
3
Dining options:
3

Traveler type: Single


Expand full review

Score

4 out of 5

Trip hint

Amazing stay!

Dani Oct 19, 2009

Would recommend to a friend!

I would highly recommend staying at the Sheraton. The room was clean, the pool was amazing and the staff was friendly and ... very quick to respond to any requests. While it was a little way out of the main part of town if you have a car that is no big deal and the distance offered a little more seclusion from the crowded touristy area. Word around the island was that this hotel is one of the nicest in the area and is even the spot where the Ironman pros stayed (luckily we were there for that!). We had an amazing time on the island and loved hanging around the awesome hotel pool, using the water slide and making lots of new friends. If I go back I wouldn't stay anywhere else.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
5
Location:
4
Room cleanliness:
4
Hotel Staff:
5
Value:
5
Dining options:
3

Traveler type: Friends

Recreation/Attractions hint, Short Drive

Snorkeling at the Captain Cook monument. The monument is south of the hotel and about a half hour drive. You get your snorkel gear along Hwy 11 then head down to the bay where you can rent kayaks from the locals for about $50. You then paddle across the bay to the monument for some of the best snorkeling around!


Expand full review

Score

4 out of 5

amazing location

The honeymooners Oct 15, 2009

Would recommend to a friend!

Manta rays right outside our lanai.Amazing! On the down side, there was an Iron Man competition happening,and as a result ... there were no rental cars, no massage times, few restaurant reservations available.Next time would check first that no competition was on. Definitley a place for relaxation and not a party town.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
4
Dining options:
3

Traveler type: Couples


Expand full review

Score

4 out of 5

fantastic for the price

pluber Oct 15, 2009

Would recommend to a friend!

enjoyable and carefree ...

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
5
Room cleanliness:
4
Hotel Staff:
3
Value:
5
Dining options:
5

Traveler type: Single


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Score

4 out of 5

Lovely, convenient, family friendly

Kona Frequent Flyers Oct 15, 2009

Would recommend to a friend!

We were there for Hawaii Ironman. The hotel is convenient to the race course (7 mi from race start) yet away from the ... hustle-bustle. They have a shuttle into town for those without a car. The pool is VERY nice and would be nice if you were traveling with kids. There are 4 restaurants on the premises - the coffee shop was GREAT! Service was very good and the rooms were spotless. This is our 3rd trip to the island and it's the best place we've stayed. We will most likely stay there next year.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
5
Hotel check-in:
4
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Couples


Expand full review

Score

2 out of 5

Pass its sell by date.

World traveler Oct 14, 2009

Good room but it felt baren like the rest of the hotel. I had the feeling of being at a sanitized institution. Bad wall art ... and what was there felt inadecuate for the space. The hotel needs to be upgraded if they want to charge thoes prices. Fodd was OK at the restaurant but as all Hawai very expensive, and I live in NYC

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
4
Hotel check-in:
3
Maintenance:
1
Location:
3
Room cleanliness:
4
Hotel Staff:
3
Value:
1
Dining options:
2

Traveler type: Family


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Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.

Sort hints by: most recent | distance from hotel

Dining hint, Short Drive

Kona Inn restaurant. GREAT !

--Airstan, Tampa Nov 21, 2009

Recreation/Attractions hint, Short Drive

Sunlight On Water offers two excursions that you MUST do! The morning snorkel with the spinner dolphins is a wonderful experience!The night snorkel with the manta rays was awesome! The staff are friendly and very informative and their prces are very reasonable! China and Melainah will take excellent care of you!

--mizzzanet, Texas Nov 17, 2009

Dining hint, In Hotel

I would absolutely recommend the Firenesia Luau at the hotel. It was great.

--Mary Lou, Clifton Park, NY Nov 10, 2009

Dining hint, Short Drive

Island Lava Java on Alli Drive north of the hotel is a great place to have breakfast overlooking the ocean.

--Empty Nesters, Kearney, MO Nov 2, 2009

Shopping hint, Short Drive

use a rental car and shop around.....

--vacation lovers, bend oregon Nov 1, 2009

Dining hint, Short Drive

Go into Kailua or Keauhou for dinning options. The hotel's options are limited and expensive.

--Deb, Sacramento, CA Oct 28, 2009

Recreation/Attractions hint, In Hotel

Pass on the spa services here... Nothing special, and lots of better options in Kailua-Kona resort area.

--Haole from Honolulu, Honolulu, HI Oct 26, 2009

Recreation/Attractions hint, Short Drive

Snorkeling at the Captain Cook monument. The monument is south of the hotel and about a half hour drive. You get your snorkel gear along Hwy 11 then head down to the bay where you can rent kayaks from the locals for about $50. You then paddle across the bay to the monument for some of the best snorkeling around!

--Dani, Seattle, WA Oct 19, 2009

Recreation/Attractions hint, Short Drive

There are many things to do on the Big Island, but they will involve a drive - some of quite some distance, but well worth it: horseback trail rides, snorkeling with the dolphins, visiting the volcano and watching the lava pour into the ocean after dark (long drive but worth it). No reason to be bored, but you can always lie by the pool sipping a "Pele's Passion"!!!

--Grandma Paula, Sacramento, CA Oct 11, 2009

Dining hint, In Hotel

Good food at the restaurants at this hotel with a friendly waiting staff...

--The retired man, Ky Oct 7, 2009

Dining hint, Short Drive

Research dining options and available times before you get to the hotel! We were stuck with little to no dinner options and finally resorted to overpriced sandwiches from room service.

--Kili, Redondo Beach, CA Sep 15, 2009

Dining hint, Short Drive

Lots of wonderful restaurants located in town. Ask others where they suggest, take a look at website reviews, and stop and look at menus for good scouting information. We enjoyed Huggo's for dinner (oceanside with open air dining), Outback Steakhouse, Bubba Gump's, Pancho & Lefty's, Quinn's, Bongo Ben's, Island Lava Java, and U-Top-It for a variety of meals. Next time we look forward to trying the Kona Inn, Jameson's, and LuLu's for dinner.

--SloRocket, San Luis Obispo, CA Sep 11, 2009

Recreation/Attractions hint, In Hotel

Pools with water slide would have been great for big kids. Sandy beach in pool great for little kids.

--mountain momma, Auburn, CA Sep 10, 2009

Money savers hint, In Hotel

Buy food, drinks, adult beverages, and snacks from Wal-Mart or Target 10 minutes away instead of eating at the hotel, very expensive.

--AJ, Oahu, Hi. Sep 9, 2009

Money savers hint, Short Drive

To save a few dollars on meals and beverages take the free shuttle to the Long's drugstore stop and shop at the KTA grocery store to stock up. For emergency puchases there is a small sundries store at the hotel.

--Aunt Bat, Tacoma, WA Sep 7, 2009

Recreation/Attractions hint

Allow an entire day when visiting the Volcanoes, this way you can make various stops

--Buoy, Los Angeles, CA Sep 6, 2009

Shopping hint, Short Drive

The markets are the best place to find nice souvenirs. Also, rent a vehicle and make sure you have insurance on it.

--Hawaiin Princess, The Big Island of Hawaii Sep 2, 2009

Dining hint

This is for Orbitz to make sure when breakfast is included in the package the hotel also receives that information and has it ready at checkin.

--LCB, Dallas, Texas Sep 1, 2009

Nightlife hint

Make sure you get anything you want to eat or drink ahead of time because everything, and I mean everything closes early.

--Bored in Kona, Seattle, WA Aug 30, 2009

Recreation/Attractions hint, Short Drive

Rent a 4wd....the 4 wheelin on this island was fantastic..there are many places that are worth seeing but only accessible with a Jeep. Search online for Jeep discounts, do not rent directly from a rental car website.

--The Newlyweds, Seattle WA Aug 29, 2009

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Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.

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Last Updated: 11/25/2009