Good Price might be a nice place when

MANN Nov 17, 2009

Would recommend to a friend!

Took advantage of the hotels location in the Condado Colombos has a good late night Happy hour down the street. They just ... need to finish the renovation the look is starting to shape up real nice they just need to do the rest of the hotel.

renovation needed

ualjulie Nov 17, 2009

We were only there for one night and it was enough! This will probably be very nice when the renovation is completed, but for ... right now I would not recommend this hotel. The rooms were decorated in the late 70's style and the mattress felt like it was that old too. The towels were grey and dingy, and the carpet stained. The front desk was very disorganized and couldn't seem to figure out where to put the guests and we were asked to stand aside while they took care of guests that had "reservations". We did book on short notice but I don't think that we needed to be kicked to the back of the line until the front desk got themselves organized. The area surrounding the hotel is nice and I would recommend it.

the worst hotel I've ever seen in life!

Italian woman very upset Nov 16, 2009

the hotel didn't conclude restructuring (announced for 31/10), there is people working, lot of noise: anyway they didn't ... restructure rooms, still dirty, orrible, wet (originally '60). The lobby will be perfect in a few weeks but the entire floor is a disco!! the first dance-party was on up to 3am, with all the people (few, anyway) in the rooms very upset. The hair dry did't work, there are no phone in many rooms, and they don't work!! the only public phone is in the first underfloor, close to a dead mouse! Sometimes they forgot to clean the room and we find at night the bed and everything like it was in the morning. orrible. never again!

What an eye sore

Mr. Disatisfied Oct 12, 2009

This room was very moldy on the walls and in the bathroom, Hallways and room smelled like mildew, no phones in the room you ... needy something you had to go down to the front desk, turned the TV on sounded like it was about to blow up with the static that was coming out from it, bed had long black hair on it and Im a bald man, I took pictures of this to complain this hotel should not be on the listing until it gets renovated

Good location.

Ralph Sep 27, 2009

Would recommend to a friend!

Hotel was under reconstruction. The main lobby and dinning area was dusty. People eating breakfast in middle of the ... construction. No isolation was in place to prevent the dirt going over the tables. No excuse for not maintaining area really dust-free. Overall the room was clean and spacious. Elevator was fast and clean. Beach area was beautifull and accessible was great. Good place close to other areas in Condado area.

unbeatable location for price

bill super dad Aug 19, 2009

Would recommend to a friend!

they are renovating but the rooms where good and the pool was good the hotel will look beautifull within a couple of weeks ...

estadia en san juan beach hotel

hestitor Aug 9, 2009

Would recommend to a friend!

is regular for vacation ...

not good at all

super ali Jul 27, 2009

In my opinion, the hotel was in a bad condition, our room was cleaned just once in 3 nights. ...

Nightmare

Nickie Jul 17, 2009

This was a nightmare..the lobby was open to the outside..no walls ..underconstruction..The rooms smelled..there was no ... restaurant..the beach they promised was not allowable because of reefs..my husband is handicapped and the floors were uneven and dangerous...The humidity in the rooms was so bad the bathroom floor was slick..carpet so stained..no internet..no ameneties at all.. Thank goodness for Orbitz, they negotiated a refund and we went down the street..

Horrible service -

psicmen Jul 7, 2009

When i arrived i had to pay $21 for parking because there is none, it was under construccion and they didnt notice in till i ... arrived, beds had hair from past guest and no phones had to go to the loby from the 6 floor just to order a buket of ice, realy not a nice expirience.

worst hotel experience I have ever had

Bop bop Jul 2, 2009

Due to the adds, we were exxpecting a great stay; but it was the worst experience we ever had in a hotel. Not only was it ... under contruction; the managment did not seem to care we were displeased. They made no effort to compensate us. The rooms were dirty and i had to call two times to get them to service the it. The part of the hotel that was functional was dirty. Perhaps when they complete the construction it will be better??

No Good

Ms323lady Jul 2, 2009

The staff was rude from the first moment i got there. the sink in my room didnt work and they couldnt change room til the ... third day. the towels that were white were grey, and the hotel had temporary outages off water and if under cunstruction..

Horrible, Terrible and NEVER again

sheila Jun 26, 2009

The entire stay was without a phone. It didnt work and wasnt repaired after NUMBEROUS complaints. The air conditioner ... leaked water HORRIFICALLY - the entire floor and carpet was soaked and again not repaired after numerous calls. The "lagoon view" is a parking lot - a huge parking lot and then a lagoon. Cleanliness was adequate, but untrustworthy considering the soaked carpet. No Continental breakfast as promised. The hotel is under Major Renovation which it desperately needs, but no mention of MAJOR renovation the blurb noted implied it was somewhat less. and since continental breakfast was to have been a feature, we werent aware that the Restaurant would also Be CLOSED. All in all a horrible stay. Staff was although courteous unresponsive. understandably had to wait for check-in time, but forced to take insulin and other life required meds in the lobby. I felt staff could have offered a private area for those needs for just a few minutes.

Take this hotel out of your listing!

oyi Jun 15, 2009

We think that this hotel need to be canceled by the City. Is under remodeling and you can find construction staff everywhere, ... including lobby and other public areas. We stay 2 nights and never got a room service. We claim for towels and a partial refund and the manager offered an "American full breakfast" to compensate but it open so late for us despite that the promise for 7 AM... it opened after 8 AM! The price didn't compensate the service. You can find better hotels for that price range and similar location. Just try to get a phone communication with them. We try several times to confirm our arrival time and room we liked. We make a reservation for a king size bed and when we arrive there (on time) the room was not available! Etc. etc...

Disappointed accomodations

none Jun 10, 2009

Experience was horrible, yes hotel was under renovation in the lobby, but no need for the rooms to be the way they were. The ... first room was trashy bottles all over the room, bed was left unmade, move to second room which was sweaty and mildewy, smelly molded, pillows was also mildew, no maid service, no phone in rooms. The third room some mildew and no room service. My overall opinion they should not be renting out some of the rooms which also needs renovations due to mildew and sweatiness as you walk through the door.

unbeatable price.

eddie reyez. Jun 5, 2009

Would recommend to a friend!

To whom it may concern;I josephine pappalardo/my husband harry luis rivera.we were not awered that the san juan beach hotel ... was under construction.in our first three days the hotel had to close building water line. do to construction.breakfast schedule 6am.to 10am. but breakfast was not searve to after 7am. my husbend harry luis rivera.is a travel consultan.and we fill that it was inconvience for us i hope the hotel management can compensate for a future stay.thank you.josephine pappalardo.

HORRIBLE

UNHAPPY CUSTOMER Jun 4, 2009

THERE WAS CONSTUCTION IN THE LOBBY AND THE HOTEL WAS AT A TERRIBLE LOCATION. THE HOTEL ROOM WAS SMALL AND DIRTY. THE HOTEL ... NAME IS THE PERFECT WAY TO CON PEOPLE INTO MAKING A RESERVATION TO STAY THER. WE THOUGHT IT WOULD BE A RESORT TYPE SETTING ON THE BEACH WITH WONDERFUL SERVICE.. WE WERE TOTALLY WRONG. WE CANCELLED OUR RESERVATION AND STAYED SOMEWHERE ELSE THE SAME DAY WE GOT THERE. WE WOULD NEVER STAY AT THIS HOTEL EVER AGAIN EVEN IF IT WAS FOR FREE.....

lol they need to update there page!!!!

lastchance Jun 1, 2009

the pool was only open the day we got there and due to the construction was closed the rest of the time (it was ok i don't ... think pools are supposed to be slime green) Our power in our room went out twice. and then finally had to move to a better room (with power) everything was damp and smelled a lil like mold. (there was mold on the ceiling of our room) I think this hotel will be great once the construction is done and they install dehumidifyers. The staff however was great and very helpfull. this hotel just needs someone to take care of it and i don't think the owners are doing a very good job of checkin to see if the rooms are cleand correctly and everything is in order for there guests. sad its in such a great spot and is not being takin care of.

If you're not high maintenance & single.

angelinabond May 26, 2009

Would recommend to a friend!

The location of this place is amazing - and most of the rooms have a direct view of the beach, so you can hear the waves all ... night. I loved that. However, for about 3 hours there was no running water due to the massive construction in the lobby. This was the cheapest hotel I could find, so I couldn't complain... but for $75/night, I would like water and clean towels (not blackened). However, the staff was very nice and helpful. The sheets and towels don't look or smell like they are cleaned after every guest, but again... for the cheapest price you can get in Conado, this is what you get. Def doable if you're not high maintenance.

Great location, great price

Young Gentleman May 22, 2009

Would recommend to a friend!

The San Juan Beach Hotel is in a great location in lying right at the Condado Beach, 10 minute bus drive to Old San Juan and ... everything you could possibly need when staying on a vacation. Walgreens about 2 blocks away, park where the beach is, 24 hour convenience stores, swimming part of the beach was less than a 5 minute walk away, Chilli's across the street, Subway a little farther down, Starbucks, Haagen Dazs, souvenir shops, local restaurants and bars, bus stops very close to the hotel, tattoo shop near by. Everywhere we went seafood was very cheap (I'm from MA so I know seafood prices). The pool was in the back of the hotel with a view of the beach and was great. The people who didn't use it lost out on a lot. It lies right under the sun so it's a very refreshing swim. The staff was very helpful when we asked them anything, the lobby was under construction but you can't knock them down for that every place has to go through it. Computer with internet and pay phones available where the lobby was. Elevator was surprisingly quick (we were on the 9th floor and it felt like we were on the 2nd or 3rd floor). The complimentary breakfast was very good. It had OJ, fruit punch, bagels, muffins, cereal, omelette's were 3 bucks each and were very good and definitely worth it. The only negatives I found were that towels and bed sheets had been in the hotel for a while (stains) and the carpet in the hallway was a little stained too and the WiFi didn't have a strong signal. Otherwise, great place to be and definitely will go again without question.