Zero Customer Service

OC D Nov 18, 2009

Upon arriving at the hotel, the staff sitting outside just stared at us as we began to unload our luggage. I went to check in ... and asked one of the gentlemen waiting outside to please call a bellhop for assistance and he replied, "We are the bellhops". ?? OK, then help us. All he did was pull over a cart where we had to load ourselves. When we entered the room, we did not have the fold out couch as expected and could not be moved since there was a convention in the hotel. The front desk did, however send up a roll away bed. The facility is older and furniture is mismatched, but I did feel like it was clean. Would I stay there again? It depends on the price (certainly not $200) and how desperate I am for a room.

Good value, centrally located.

Smartalec Nov 16, 2009

Would recommend to a friend!

Friendly, helpful staff. Spotlessly clean hotel and rooms. Decent restaurant, conveniently located next door with 10% off ... hotel discount. Good food, reasonable priced menu, open 24 hrs. Fantastic view from the roof/terrace!

Pretty good, great staff

Sailorboy and Monkey Girl Nov 12, 2009

Would recommend to a friend!

[...] messed up the reservation but the hotel made it right. The manager and the staff went out of their way to make it ... right! Thank you [...], it was great, really you made our day after a long bad trip down. Oh yeah, we got an unrequested wake up cal at 4:30am. That was bad. Right, and NO PARKING. $20 to park? Rediculous!

A fun and thrifty Gaslamp adventure

Urban Adventurer Oct 26, 2009

Would recommend to a friend!

I very much enjoyed my stay at this 1912 downtown, Gas Lamp district hotel. The rooms were small which was a surprise, but ... not a problem. The staff was very friendly and professional. The district was overflowing with good restaurants and shops: it was close to everything both new and old; and I could walk to all my desinations. Certainly the price as right. I look foreward to a return visit.

Good value

Tim Oct 22, 2009

Would recommend to a friend!

Stayed at the hotel while attending a conference at the Convention Center. It's about a 12 minute walk between the two, but ... with San Diego weather, who cares! Hotel was quaint, clean, and surprisingly quiet given its location. Location is fantastic. Eclectic and plentiful selection of restaurants within walking distance. Fitness center (San Diego Athletic Club) is a gem. Rooms are very small - glad I didn't bring my kids!

A place with style...

RJ71 Oct 19, 2009

Would recommend to a friend!

Cool old style rooms, small and a bit tight, but we knew what we were getting into pretty much. I wouldn't stay for a week, ... but for one night, it was fine. Even on 8th floor, you'll hear noise from all the bars and restaurants during the night. Service staff was great! Cool old style elevators, but can be difficult to open and close...can be a two person job, especially with luggage.

Clean and comfortable

emgdoc Oct 12, 2009

Would recommend to a friend!

The people at the hotel were friendly and helpful. They warned me ahead of time that I would hear some partying. ...

Great place to stay in Gaslamp

Stayshow Sep 21, 2009

Would recommend to a friend!

I spent a weekend down in San Diego. I wanted to stay in the Gaslamp. Great room for price. Very friendly staff. ...

Great location and getaway for this pric

MBT Sep 21, 2009

Would recommend to a friend!

I was there for the Ravens/Chargers football game, and I LOVED the location. It was right near all the shops, amazing cute ... town. The hotel was a historic one-so be prepared for the but I loved the quaint little place. Their restaurant was AMAZING and open for 24 hrs-- quite a happening place after the bars close!

Didn't expect much, wasn't disappointed

Nic Sep 12, 2009

Would recommend to a friend!

Adequate. The room with queen size bed was OK for one but two people would be tripping over themselves. Found a roach the ... size of my thumb (I have big hands)on the floor, right below the air conditioner. Should have been easily seen by housekeeping so either the room had not been rented in a few days or they missed it. It's is an older hotel but adequately updated. A pair of tourists seemed greatly amused by the antique elevators - a small plaques in the lobby explains that they were really something when they were installed (near the turn of the century ?)but now, not so much.

Great location, Great price

Frank Swank Sep 9, 2009

Would recommend to a friend!

This spot, the former Hotel St. James, has great charm in the middle of historic downtown San Diego. The rooms were just what ... you need in a clean and comfortable package, no giant tub or room for 12 on the floor. The staff was very friendly and the valet service is affordable with unlimited in/out privileges. We stayed for two nights then came back later in the week to finish our trip in the same hotel. I would highly recommend this to anyone looking for an affordable nice hotel within walking distance to hundreds of restaurants, shops, and late-night spots in the Gaslamp.

pleasantly surprised

mlc Sep 7, 2009

Would recommend to a friend!

great place to relax. Rooms are small, but it was fine with us since we were here for only 2 days. Our daughter decided to ... come with us, at the last minute. The staff was kind enough to get her a roll away. This hotel is walking distance from stores, restaurants , movie theaters. Brian's 24 restaurant is conveniently next door and their food and service is great. If you're an early riser like myself, there's a nice roof top patio where you can hang out and relax, read etc while the rest of your family wakes up. There also computers on the 2nd floor, and a small gym (2 machines) on the 8th floor.

overnight stay

CF Aug 31, 2009

Would recommend to a friend!

the hotel is great, with nice decor.I travelled with my wife and baby so it was a bit noisy for us. They have very thin ... walls. its agreat place to stay if you out for a party. the rooms were small but neat and well furnished.

the heart of san diego!

francy Aug 23, 2009

Would recommend to a friend!

friendly staff, good location, clean rooms, honest prices, beautiful roof floor with city view. maybe too noisy if you have ... children or babies

A Great Location

EJ Aug 20, 2009

Would recommend to a friend!

We went and ate in the Gaplamp District, which was easy since the hotel was in this location. San Diego was fun, and it was ... easy to get around.

great place

ambrewsky Aug 11, 2009

Would recommend to a friend!

really great location and walking distance to local attractions. rooms were a little small but still pretty nice for how old ... it is.

Overall good, mainly due to te staff

DMK May 21, 2009

Would recommend to a friend!

Picked the hotel due to location and "authenticity" (i.e. not a huge chain hotel). The staff here is great -- very nice, ... helpful, and know the city well. Rooms clean and housekeeping does a nice job. Rooms are quite small with no view, but are quiet. Very easy walking access to almost all of San Diego, but sometimes immediate area can be a bit gritty. There is a nice roof deck!

Great Loction and value

The seldom traveler Apr 24, 2009

Would recommend to a friend!

Great location and friendly, helpful staff. It was the perfect location for the activities we had planned. We are not really ... night people but enjoyed walking down 5th Avenue at night and seeing all the activity. If you plan to stay here, especially on a weekend, bring ear plugs. No matter where you stay in this area you will hear the night noises and you might have a hard time sleeping. This really didn't effect us to much but we were there during the week. Other friends who were also staying in the area commented that they used earplugs to help reduce the noise.

My review of Ramada Inn & Suites-Gaslamp/Convention Center

Warren Dec 30, 2008

Would recommend to a friend!

Hotel is relatively old and dilapidated, although some may consider this charming. Elevators were mind-numbingly slow. ... Rooms were small and marginally equipped. The bathrooms were very small although they were clean. It had a good location being very close to most of the major attractions of Gaslamp, but that was about the biggest selling point. It did have free wireless internet, although it was quite slow.

The Heart of Downtown

Pen Jun 29, 2008

Would recommend to a friend!

The Ramada Inn and Suites is conveniently located in the heart of downtown San Diego Gaslamp district. If you're looking for ... entertainment and extreme partying, this is the place to be---just walking distance of many of the bars and nightclubs. I love it their dining area is opened really late!