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Cancun, MX   

Radisson Hacienda Cancun

User score 3.7 out of 5 See all reviews
AV. CARLOS NADER LOTES 1 2 7 3,Cancun, Mexico 77500
Book this hotel
from 63 USD
/ night*

Terms and conditions

*rate found for check-in Dec 23, check-out Dec 25

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Hotel policies

Check-in: 1200
Check-out: 0100
Local currency: USD

Located in downtown Cancun, this hotel is great for business or families, just a few minutes from beautiful white sand beaches( free shuttle to the beach) and area attractions, combines the architectural charm of colonial Mexico with modern comfort.

To make guests feel at home, our downtown Cancun hotel rooms and suites feature an array of convenient amenities, such as in-room movies, free high-speed, wireless Internet access, multi-line telephones and more. Whether you are traveling on business or leisure, the Radisson offers the perfect home away from home for your trip to Mexico.

Executive floor with continental breakfast, afternoon appetizers. Deluxe amenities are provided on this level to include an exclusive registration desk, club lounge, concierge, and business center. Cancun catering to both business and leisure guests, within walking distance to tourist attractions, bars, nightclubs, restaurants, craft markets and shopping malls.

Our restaurant serves fresh Mexican specialties and international cuisine. Drinks and live music are available in the lobby bar, and our Cancun hotel also features a poolside bar. The "El Granero" restaurant with Mexican and Int'l specialties is open from 7am to 11pm. "El Patio" snack pool bar serves drinks and light lunch from 11am. "El Campanario" lobby bar is open 11am to 12am.

Our hotel amenities include:

Babysitter
Beauty salon
Bilingual staff
Business Center with free high-speed, wireless Internet access, e-mail, secretarial assistance, photocopier and scanner (open 7am-10pm)
Children 12 and under stay free in the same room with an adult
Complimentary shuttle service to "La Cabaņa"
Currency exchange
Doctor
Dry-cleaning and laundry services
Fitness Center including treadmill and weights (open 7am-10pm)
Gift shop
Outdoor swimming pool with swim-up bar
Rent-a-car desk
Room service (available 7:00am-1am)
Tennis court
Travel agency desk

Hotel policies

Check-in: 1200
Check-out: 0100
Local currency: USD


Terms and conditions

*rate found for check-in Dec 23, check-out Dec 25

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

3.7 out of 5

(10 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 
See all reviews

Hotel address: AV. CARLOS NADER LOTES 1 2 7 3, Cancun, Mexico  77500  

 
 

Area served

Cancun Downtown

Area airports

CANCUN AEROPUERTO INTERNACIONA, (CUN), 15.50, NE, Mile

Amenities

  • Safe
  • Car Rental Desk
  • Air Conditioned
  • Outdoor Pool
  • Hairdryer in Room
  • Executive Level
  • Adjoining Rooms
  • Breakfast
  • Smoke Detectors
  • No Smoking Rooms/Facilities
  • Boutiques
  • Concierge Desk
  • In Room Movies
  • Iron
  • Cribs Available
  • Handicapped rooms/facilities
  • Guest Laundromat
  • 24 Hour Front Desk
  • Jacuzzi
  • Ironing Board
  • Maid Service
  • High Speed Internet
  • News Stand
  • Exercise Gym
  • Phone Service
  • Express Check In
  • Television with Cable
  • Business center
  • Meeting/banquet facilities
  • Terrace
  • Copy Service
  • Conference Facilities
  • Tennis
  • Coffee Maker in Room
  • Grab Bars in Bathroom
  • Lounge
  • Wake-up Service
  • Free Newspaper
  • Babysitting/Child Services
  • Laundry/Valet Services
  • Wheel Chair Access
  • RV or Truck Parking
  • Outdoor Parking
  • Bus Parking
  • 24 Hour Security
  • Fitness Center or Spa
  • Concierge
  • Health Club
  • Fitness room
  • Internet Access
  • Currency Exchange
  • Vending Machines
  • Multilingual
  • Safe Deposit Box
  • Ice Machine
  • Tour Desk
  • Connecting Rooms
  • Rollaway Beds
  • Elevators
  • Express Checkout
  • Barber/Beauty Shop
  • Room service
  • Pool
  • Restaurant

Dining

El Patio

Snack pool bar serves drinks and light lunch from 11am.

El Granero

Restaurant with Mexican and Int'l specialties is open from 7am to 11pmestaurant

El Campanario

"El Campanario" lobby bar is open 11am to 12am.

Please enter check-in and check-out dates to the right to select a room

Standard

Standard room with king bed

Hotel policies

Check-in: 1200
Check-out: 0100
Local currency: USD


Terms and conditions

*rate found for check-in Dec 23, check-out Dec 25

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

3.7 out of 5

(10 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

What makes CheapTickets reviews unique

  • Exclusive insights and feedback: We only accept reviews from customers who have booked a stay at this hotel. This helps ensure we get the most trustworthy opinions and observations possible.
  • Quick tips: Get the most out of your stay with practical, money-saving tips on what to do, where to eat and how to get around.

How to Submit a Review

Hotel reviews can be submitted any time after your trip dates have passed. Simply log into your My Trips and select Past Trips from the left hand navigation section. Select the trip with the hotel you wish to review and click the "Write a review" link displayed next to the hotel portion of your itinerary.

Once complete, your review should be visible on the site within 2-3 business days.

What makes CheapTickets reviews unique

How to submit a review

Most recent reviews

Score

3 out of 5

Maybe next time....

TxNina Jul 30, 2009

Would recommend to a friend!

While staying at your hotel we experienced great customer service, enjoyed some time out in the pool, and got to go visit ... Cancun's hotel zone and went to Isla Mujers. Had a great time just wish the comfort of the bed in our room was better. It was to hard and not comfortable, to the point that my sister had a sore back for about 3 days after our departure.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
2
Hotel check-in:
4
Maintenance:
4
Location:
3
Room cleanliness:
3
Hotel Staff:
5
Value:
3
Dining options:
3

Traveler type: Family


Expand full review

Score

5 out of 5

Good, clean and nice

Susie Jun 8, 2009

Would recommend to a friend!

This was a nice hotel and the end of a main road in old Cancun. We had no trouble parking our rental car and, if we didn't ... bring kids, it would have been a reasonable walk to the center of town (but was a bit too far and hot at the end of May for our 3 year old to walk). The facility was clean and nice and spacious--a delight. The continental breakfast was very good, but they told me it wasn't included (despite what Cheap Tickets advertised). I'd highly recommend this hotel if you want to be in old Cancun. It even has a kids playground in the back! (But we got hit up by the concierge for timeshare sales, FYI).

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Family


Expand full review

Score

2 out of 5

not bad for price

freqtraveler Mar 3, 2009

good location (near Cancun central bus station), service not bad, my only major complaint is it can be noisy in hallways ... (people slam their doors, which need to be pulled tight to lock but you can do this without slamming),[...]

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
3
Hotel check-in:
3
Maintenance:
3
Location:
3
Room cleanliness:
3
Hotel Staff:
3
Value:
3
Dining options:
3

Traveler type: Business


Expand full review


See all 10 user reviews

Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.

Trip hints from our users

Dining hint, Short Walk

It was a short walk to dining and shopping as well as the bus depot.

--Kay, Madison, WI Mar 3, 2009

Time savers hint, Short Drive

Just remember that you will not be at the beach, you are far away from the hotel's area.

--Carlo, New Port Beach Jun 11, 2008

Shopping hint, Short Walk

Downtown shops

--Lindsay, USA Mar 19, 2008

See all trip hints

Reviews from our customers

Overall score

3.7 out of 5

(10 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

How to submit a review

Sort reviews by: most recent | highest rating | lowest rating

Expand all reviews

Score

3 out of 5

Maybe next time....

TxNina Jul 30, 2009

Would recommend to a friend!

While staying at your hotel we experienced great customer service, enjoyed some time out in the pool, and got to go visit ... Cancun's hotel zone and went to Isla Mujers. Had a great time just wish the comfort of the bed in our room was better. It was to hard and not comfortable, to the point that my sister had a sore back for about 3 days after our departure.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
2
Hotel check-in:
4
Maintenance:
4
Location:
3
Room cleanliness:
3
Hotel Staff:
5
Value:
3
Dining options:
3

Traveler type: Family


Expand full review

Score

5 out of 5

Good, clean and nice

Susie Jun 8, 2009

Would recommend to a friend!

This was a nice hotel and the end of a main road in old Cancun. We had no trouble parking our rental car and, if we didn't ... bring kids, it would have been a reasonable walk to the center of town (but was a bit too far and hot at the end of May for our 3 year old to walk). The facility was clean and nice and spacious--a delight. The continental breakfast was very good, but they told me it wasn't included (despite what Cheap Tickets advertised). I'd highly recommend this hotel if you want to be in old Cancun. It even has a kids playground in the back! (But we got hit up by the concierge for timeshare sales, FYI).

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Family


Expand full review

Score

2 out of 5

not bad for price

freqtraveler Mar 3, 2009

good location (near Cancun central bus station), service not bad, my only major complaint is it can be noisy in hallways ... (people slam their doors, which need to be pulled tight to lock but you can do this without slamming),[...]

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
3
Hotel check-in:
3
Maintenance:
3
Location:
3
Room cleanliness:
3
Hotel Staff:
3
Value:
3
Dining options:
3

Traveler type: Business


Expand full review

Score

4 out of 5

Trip hint

Authentic Mexican flavor in Cancun

Kay Mar 3, 2009

Would recommend to a friend!

It would have been nice to have had more time to spend in this lovely hotel. We stayed only over night between a bus trip ... from Merida and a bus to the airport. We wanted to find a church in the area and the staff was very accomodating. The pool area was relaxing and inviting. The grounds, building, and room were clean and well cared for.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
4
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
4
Value:
4
Dining options:
4

Traveler type: Friends

Dining hint, Short Walk

It was a short walk to dining and shopping as well as the bus depot.


Expand full review

Score

4 out of 5

Trip hint

good location if you need to stay downtown

Carlo Jun 11, 2008

Would recommend to a friend!

The hotel is nothing special, affordable, convenient location if you need to be in downtown Cancun. Place is older and a ... little beat up. Staff is nice but does not offer too much.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
3
Hotel check-in:
3
Maintenance:
4
Location:
3
Room cleanliness:
3
Hotel Staff:
4
Value:
3
Dining options:
2

Traveler type: Business

Time savers hint, Short Drive

Just remember that you will not be at the beach, you are far away from the hotel's area.


Expand full review

Score

3 out of 5

Trip hint

Not what I expected

Lindsay Mar 19, 2008

The Radisson Cancun was not what I expected. The location was an inconvienence. For the price I paid, I expected a little ... more. The rooms had mold in the bathrooms and the beds were as hard as a rock. We tried to switch rooms, but they were all the same. The pool, tennis court and grounds keeping was very nice, but I would have rather had a comfortable bed.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
2
Hotel check-in:
4
Maintenance:
4
Location:
1
Room cleanliness:
4
Hotel Staff:
4
Value:
2
Dining options:
2

Traveler type: Family

Shopping hint, Short Walk

Downtown shops


Expand full review

Score

5 out of 5

Trip hint

Quiet and restful

Ronald Mar 6, 2008

Would recommend to a friend!

The Cancun Radisson Hacienda is located next to downtown Cancun within an easy walk of public transportation, restaurants, ... night life, shopping. We swam at different beaches every day or used the hotel pool. the Hotel has a shuttle service to the public beach on the strip. The room was clean and the service excellent.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Friends

Shopping hint, Short Walk

Everything was just a short walk from the hotel: entertainment, shopping, night life, transportation, a church, dining...a great variety of everything. We were not bored or disappointed.


Expand full review

Score

2 out of 5

Disappointed

Chelsey Feb 29, 2008

The Radisson Hacienda wasn't terrible but it was not quite what I expected. We had trouble communicating with hotel staff ... while ordering room service and the price of phone calls that cost us quite a chunk of change more than intended. It was very noisy so we slept with the air conditioner on just to block some of it out. The walls were thin, too. We could hear our neighbor having too much fun one night and then being sick for hours the next night. Speaking of sick, my husband and I both got sick after eating in the restaurant. The bed felt gross as did the floor. I slept fully clothed and did not want to take my shoes off. The poolbar was never staffed while we were there and the building casts a shadow on the pool for most of the day. On the flip side, the staff itself was very friendly. My husband walked to the bus station without me to check it out and said he did not feel comfortable so we ended up cabbing it the whole time.

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
2
Hotel check-in:
5
Maintenance:
2
Location:
4
Room cleanliness:
1
Hotel Staff:
2
Value:
2
Dining options:
2

Traveler type: Couples


Expand full review

Score

4 out of 5

Nice budget hotel

Michal Feb 17, 2008

Would recommend to a friend!

Good hotel to stay in Cancun if you don't want to spend all your time on a beach. ...

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
5
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
4
Dining options:
5

Traveler type: Friends


Expand full review

Score

5 out of 5

Trip hint

Great Hotel

Timothy Sep 21, 2007

Would recommend to a friend!

The Radisson Hacienda is perfect for the traveler who wants to be in the center of Cancun city-life. If you are looking for ... interaction with locals away from the American touristy spots, this place is for you. The hotel is beautifully designed in classy traditional Mexican style. You feel like you are in a very wealthy hacienda. The rooms are very clean, with marble tiled bathrooms and lovely balconies. The pool, bar, restaurant and several up-scale amenities are at your beckon call. The tile work in this hotel is gorgeous with amazing use of lighted onyx. The only drawback is that if you want to host a guest in your room for a limited visit you may run into some barriers. The location is super being very close to great restaurants, night clubs and shopping. Taxis and bus service are just a step outside the door. I'll be back at this hotel.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Friends

Nightlife hint, Short Walk

Easy walk to Tulum Avenue. Felt very safe.


Expand full review


Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.

Sort hints by: most recent | distance from hotel

Dining hint, Short Walk

It was a short walk to dining and shopping as well as the bus depot.

--Kay, Madison, WI Mar 3, 2009

Time savers hint, Short Drive

Just remember that you will not be at the beach, you are far away from the hotel's area.

--Carlo, New Port Beach Jun 11, 2008

Shopping hint, Short Walk

Downtown shops

--Lindsay, USA Mar 19, 2008

Shopping hint, Short Walk

Everything was just a short walk from the hotel: entertainment, shopping, night life, transportation, a church, dining...a great variety of everything. We were not bored or disappointed.

--Ronald, Dallas, TX Mar 6, 2008

Nightlife hint, Short Walk

Easy walk to Tulum Avenue. Felt very safe.

--Timothy, Memphis, TN Sep 21, 2007

Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.

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What's this?

Need help booking your trip?

Book online or call

1-800-504-3249 (toll free)

Note: An infant who turns 2 before or during travel requires a child's fare.

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I have a promotion code.

What is a promotion code?

A promotion code is your key to redeeming discounts, special CheapTickets offers and rewards. To redeem, enter your promotion code below, then look for hotels marked with the icon. We'll apply the discount to the total cost when you pay. Promotion codes can only be used once with each booking, and they're good only up to the total amount of your booking (including service fee and taxes) or promotion code amount, whichever is less.

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Need help booking your trip?

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Last Updated: 11/23/2009