Only a few hotel rooms are currently available at this rate. Availability can change at any time and may affect the prices.

Mazatlan, MX   

Pueblo Bonito Emerald Bay

User score 4.5 out of 5 See all reviews
Av. Ernesto Coppel Campany #201 Camino Al Delfin,Mazatlan, Mexico 82110
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from 112 USD
/ night*

Terms and conditions

*rate found for check-in Nov 30, check-out Dec 1

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Hotel policies

Check-in: 1600
Check-out: 1200
Local currency: USD

Fine dining, and easy access to all sports and local activities. Spectacular new beachfront resort in exclusive new area.

This hotel is in the 2008 Top 20 Conde Nast Best Mexico Hotels. Discover the ultimate getaway-the gorgeous new Pueblo Bonito Emerald Bay Resort in an exclusive new area of Mazatlan.

This jewel among resorts overlooks the Pacific Ocean and its own magnificent beach, a setting ideal for relaxation, yet with easy access to Mazatlan's Golden Zone.

Emerald Bay's graceful architecture, gorgeous surroundings and beautifully decorated ocean view suites provide every comfort and convenience. All of its 371 beautifully decorated suites offer ocean views and all amenities.

Relax on the beach or by the pool with swim-up bar. Have a massage, work out in the gym, or take advantage of the many nearby water sports. You'll discover fine dining in the ocean-view La Cordeliere Restaurant and relaxed camaraderie in the extraordinary Kelly's Piano Bar with its Hemingway-esque atmosphere.

Emerald Bay is your perfect choice for a vacation destination that is away from it all--but not too far away.
Amenities:
Fitness center/health club, handicapped access, two large pools plus children's pool and jacuzzi, internet center, business center, restaurant, 24-hour room service available, concierge and sandy beach.

Hotel policies

Check-in: 1600
Check-out: 1200
Local currency: USD


Terms and conditions

*rate found for check-in Nov 30, check-out Dec 1

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

4.5 out of 5

(10 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 
See all reviews

Hotel address: Av. Ernesto Coppel Campany #201 Camino Al Delfin, Mazatlan, Mexico  82110  

 
 

Area served

Mazatlan, Mexico

Area airports

Rafael Buelna International Airport

Description

Located near Golden Zone - 3 miles, Downtown City Center - 9 miles, and Historic Center - 10 miles.

Amenities

  • Meeting/banquet facilities
  • Handicapped rooms/facilities
  • Concierge
  • Business center
  • Fitness room
  • Internet Access
  • Conference Facilities
  • Health Club
  • Pool
  • Restaurant
  • Room service
  • Free Parking
  • Spa services
  • Airport shuttle
  • High Speed Internet

Dining

Kelly's Bar

Appetizers and other delicacies are served in the relaxed camaraderie of Kelly's Bar where an exotic decor resplendent with fine woods, handcrafted furnishings and impressive trophies inspires visions of another era, when Ernest Hemingway might come strolling in the door.

La Cordeliere

You can explore the art of fine ocean-view dining in La Cordeliere Restaurant's casually elegant interior or al fresco on the shaded terrace.

The Gril

Poolside dining at a charming Bistro overlooking the ocean and a large Infinity Pool.

The Bistro

Our brand new Bistro Restaurant offers informal, family cuisine.

Please enter check-in and check-out dates to the right to select a room

Junior Suite Ocean View

Our Junior Suites are a full 425 square feet. A balcony with a panoramic ocean view is off of a large sitting area, adjoining a bedroom, private bath and kitchenette. Each Junior Suite is tastefully decorated offering guests a sense of space, as well as the following amenities: Purified water, Individually controlled A.C, Free satellite TV, Direct dial phones, In-room safe. The fully furnished kitchenette includes a refrigerator, cook top, coffee maker, toaster, microwave, blender, and full complement of dishes, eating and serving utensils for four. Hair dryers, Irons and ironing boards. 24-hour suite service. Babysitting service.

Ocean View Master Suite

Our Master Suites are an expansive 973 square feet. Beyond a kitchenette, private bedroom and two baths, a living room opens to a 180 degree bay window with full ocean view. Each Master Suite is appointed in a style of sophistication and taste, offering you the following amenitites: Purified water, Individually controlled A/C, Free satellite TV, Direct dial phones, In-room safes. The fully furnished kitchenette includes a refrigerator, cook top, coffee maker, toaster, microwave, blender, and full complement of dishes, eating and serving utensils for six. Hair dryers. Irons and ironing boards. 24-hour suite service. Babysitting service.

Hotel policies

Check-in: 1600
Check-out: 1200
Local currency: USD


Terms and conditions

*rate found for check-in Nov 30, check-out Dec 1

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

4.5 out of 5

(10 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

What makes CheapTickets reviews unique

  • Exclusive insights and feedback: We only accept reviews from customers who have booked a stay at this hotel. This helps ensure we get the most trustworthy opinions and observations possible.
  • Quick tips: Get the most out of your stay with practical, money-saving tips on what to do, where to eat and how to get around.

How to Submit a Review

Hotel reviews can be submitted any time after your trip dates have passed. Simply log into your My Trips and select Past Trips from the left hand navigation section. Select the trip with the hotel you wish to review and click the "Write a review" link displayed next to the hotel portion of your itinerary.

Once complete, your review should be visible on the site within 2-3 business days.

What makes CheapTickets reviews unique

How to submit a review

Most recent reviews

Score

5 out of 5

Wonderful Getaway

World Traveling Mom & Dad Aug 31, 2009

Would recommend to a friend!

This was our second stay at Pueblo Bonito Emerald Bay. It is a beautiful location. Many of the same staff were there for our ... second visit. They were terrific. Everyone is friendly and really seem to enjoy their jobs. They will do anything to help out. Ernesto at the pool is terrific! The activities staff are great! We had a great time with water volleyball, trivia and water aerobics. Thanks to Alexandrea, Fransico and Raul!

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
4
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Family


Expand full review

Score

4 out of 5

Trip hint

Pueblo Bonito Premier

GFlow Aug 25, 2009

Would recommend to a friend!

The hotel was enjoyable yet a bit culturally confused to me. All the cultures meld together to a very good exterior along ... with interior but more mexican influence would have been nice.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
4
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
5

Traveler type: Family

Shopping hint, Short Drive

There is not much to shop for besides normal side street wears. The only big places are Diamond International and Senior Frog Offical store. Doesnt look like much at all until you get to the resort.


Expand full review

Score

4 out of 5

Trip hint

Muy excellente!!

Bill May 2, 2009

Would recommend to a friend!

We walked on the beach, we swam, we ate, we drank, we danced and we were conquered. The facilities were excellent, the staff ... was personable, very courteous and knowledgeable. The food overall was quite good. We met some people whom we enjoyed. The guitarist, [...], was excellent and he sang beautifully, in both English and Spanish. We had small problems with both the coffee maker and toaster; they were both replaced within 20 minutes of my calls. We have been to Ixtapa and Puerto Vallarta previously. This was the best resort of the three and the beds were very comfortable.Our only negative: Prices for the recently opened spa services were incredibly high. We thought about getting a 'couples massage' but the prices were four times what we pay here at home.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Couples

Entertainment hint, In Hotel

If you like lots of food and plentiful drink, with lots and lots of people, try the Mexican Fiesta. Otherwise, take a trip or two into town. The resort is located ten minutes from Mazatlan, but there's a free shuttle to the other Pueblo Bonito. From there, you can take a bus or a pulmonia (unique to Mazatlan). Always set a price with the driver beforehand; they are willing to negotiate.


Expand full review


See all 10 user reviews

Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.

Trip hints from our users

Shopping hint, Short Drive

There is not much to shop for besides normal side street wears. The only big places are Diamond International and Senior Frog Offical store. Doesnt look like much at all until you get to the resort.

--GFlow, Spring, Tx Aug 25, 2009

Entertainment hint, In Hotel

If you like lots of food and plentiful drink, with lots and lots of people, try the Mexican Fiesta. Otherwise, take a trip or two into town. The resort is located ten minutes from Mazatlan, but there's a free shuttle to the other Pueblo Bonito. From there, you can take a bus or a pulmonia (unique to Mazatlan). Always set a price with the driver beforehand; they are willing to negotiate.

--Bill, Castle Rock, CO May 2, 2009

Shopping hint, In Hotel

The Deli inside the property saves time / money.

--Vasantha, San Jose Dec 28, 2008

See all trip hints

Reviews from our customers

Overall score

4.5 out of 5

(10 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

How to submit a review

Sort reviews by: most recent | highest rating | lowest rating

Expand all reviews

Score

5 out of 5

Wonderful Getaway

World Traveling Mom & Dad Aug 31, 2009

Would recommend to a friend!

This was our second stay at Pueblo Bonito Emerald Bay. It is a beautiful location. Many of the same staff were there for our ... second visit. They were terrific. Everyone is friendly and really seem to enjoy their jobs. They will do anything to help out. Ernesto at the pool is terrific! The activities staff are great! We had a great time with water volleyball, trivia and water aerobics. Thanks to Alexandrea, Fransico and Raul!

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
4
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Family


Expand full review

Score

4 out of 5

Trip hint

Pueblo Bonito Premier

GFlow Aug 25, 2009

Would recommend to a friend!

The hotel was enjoyable yet a bit culturally confused to me. All the cultures meld together to a very good exterior along ... with interior but more mexican influence would have been nice.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
4
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
5

Traveler type: Family

Shopping hint, Short Drive

There is not much to shop for besides normal side street wears. The only big places are Diamond International and Senior Frog Offical store. Doesnt look like much at all until you get to the resort.


Expand full review

Score

4 out of 5

Trip hint

Muy excellente!!

Bill May 2, 2009

Would recommend to a friend!

We walked on the beach, we swam, we ate, we drank, we danced and we were conquered. The facilities were excellent, the staff ... was personable, very courteous and knowledgeable. The food overall was quite good. We met some people whom we enjoyed. The guitarist, [...], was excellent and he sang beautifully, in both English and Spanish. We had small problems with both the coffee maker and toaster; they were both replaced within 20 minutes of my calls. We have been to Ixtapa and Puerto Vallarta previously. This was the best resort of the three and the beds were very comfortable.Our only negative: Prices for the recently opened spa services were incredibly high. We thought about getting a 'couples massage' but the prices were four times what we pay here at home.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Couples

Entertainment hint, In Hotel

If you like lots of food and plentiful drink, with lots and lots of people, try the Mexican Fiesta. Otherwise, take a trip or two into town. The resort is located ten minutes from Mazatlan, but there's a free shuttle to the other Pueblo Bonito. From there, you can take a bus or a pulmonia (unique to Mazatlan). Always set a price with the driver beforehand; they are willing to negotiate.


Expand full review

Score

4 out of 5

great service,beautiful property

Tagteam Apr 22, 2009

Would recommend to a friend!

Beautiful property. Staff was professional and service was great.Food was very good. The daily, breakfast buffet was very ... good with plenty of variety.The beach was very quiet.Romantic.I've been to Mexico tons,this resort and staff were the best.I don't know who is in charge, but the people are trained well,and actually enjoy making your stay pleasant.Great stay for couples/romance.Avoid if looking to party,or singles looking to mingle.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
4
Maintenance:
5
Location:
3
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples


Expand full review

Score

5 out of 5

Trip hint

Great place

Vasantha Dec 28, 2008

Would recommend to a friend!

Very beautiful property. Friendly staff. ...

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Couples

Shopping hint, In Hotel

The Deli inside the property saves time / money.


Expand full review

Score

5 out of 5

Excelllfamily vacent tion

Andrew May 3, 2008

Would recommend to a friend!

The Pueblo Bonita Emerald Bay proved to be a terrific place to visit during the week of April 27-May 3. The room (a suite ... with a comfortable bedroom, a large sitting room/breakfast room, two baths and a balcony) was, if anything, more than we needed, at a price that would have been reasonable if we'd only had the bedroom and bath. The grounds are very pretty. The pool complex was very large, with a separate -- and apparently very quiet --adults only pool. The staff was consistently polite and very helpful. The food at the main restaurant was good, and the deli was a perfectly good place to order lunch or a light breakfast. Prices for prepared food were very reasonable. The weather was excellent; no rain or wind, with temperatures in the 80s during the day and comfortable for shorts and short sleeves in the evening. I didn't find the town of Mazatlan all that exciting, although we did have very nice (and surprisingly inexpensive) meals at Los Zerapes in the hotel area and Pedro & Lola's on the central square. Service at both of those restaurants was particularly good. We played golf at Estrella Del Mar. The course itself was a very nice resort course, well maintained and quite pretty. We reserved sets of clubs when we made our reservation to play; however, when we got to the course (at about 9:30), we were told that no complete sets were available. We ended up with rather mixed sets (a few irons from one set, a few more from another), which wasn't all that much of a problem. Estrella is a long way from Emerald Bay, but the trip and round made for a fun day, and we got back to Emerald Bay in time to hit the pool. Overall, I would certainly go back to Emerald Bay.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
4
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Family


Expand full review

Score

4 out of 5

Trip hint

Great Weather

Albert Mar 27, 2008

Would recommend to a friend!

We have stayed @ other Pueblo Bonito resorts that have had more to offer in regards to restaurants, fitness center, resort ... sponsered activities. Overall it was a pleasant stay. We would of liked a balcony in our room with an outside grill. We had to pay for a VCR, seems to me for the price of the room this should be included.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Family

Recreation/Attractions hint

The town of Mazatlan was about a 15 minute drive from the resort, which offered hourly shuttle service. Plenty of shopping and restaurants in town. Highly reccomend Panama rstaurant clean, quick service, excellent food and affordable. Must see places, the Cathedral, cliff divers, marketplace, and try the homemade icecream out side the marketplace.


Expand full review

Score

5 out of 5

My review of Pueblo Bonito Emerald Bay

John Mar 14, 2008

Would recommend to a friend!

Arguably the nicest hotel grounds in Mazatlan and the quietest as the hotel is away from the road. Great location for ... hanging around the pool or a sunset beach-walk. Ocean here is cleaner than in the Golden Zone. Shuttle bus to town is convenient. Hotel restaurant is a decent value for what you get when ordering a la carte. Dinner buffets perhaps less of a value. The main negative thing about staying at Emerald Bay is the seemingly paper-thin walls. Ask for a quiet room (e.g. top floor room or a room on the end of a bldg.) when checking in. Generally older people stay here, along with a few families with kids. If you're looking for party-action, you're better off staying in the Golden Zone.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
4
Hotel check-in:
2
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
4
Value:
4
Dining options:
5

Traveler type: Couples


Expand full review

Score

5 out of 5

Great Get Away

leonard Aug 19, 2007

Would recommend to a friend!

My wife and I stayed at the Pueblo Bonito Emerald Bay for three nights and four days. Our stay was wonderful. The ... facilities are exceptional and the staff is friendly and efficient. The amenities are second to none---the swimming pools are great, the rooms are comfortable and well maintained and the main restaurant is excellent. It is hard to determine if the beauty of the resort and beach were the best parts of our stay or if it was the friendly and courteous service that we received. All three were special. My wife and I enjoyed our stay to the point that we purchased a time share at the resort and we are anxious to return. It is without hesitation that I recommend the Pueblo Bonito Emerald Bay to all for a wonderful vacation Get Away.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
4
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples


Expand full review

Score

5 out of 5

We Wanted to See the New Mazatlan

Sandy Jul 28, 2007

Would recommend to a friend!

We have a time-share in Mazatlan, but wanted to see the new area where Pueblo Bonito Emerald Bay is. It is alot further from ... the main action, but the hotel has alot of activities/amenities to keep couples & families happy while staying at Emerald Bay. You won't see alot of locals vacationing here. From the moment you walk in the lobby the scent of lavender greets you and you know this is alittle of the states mixed with the wonderful favor of Mexico. This American owned hotel is classy in everyway from the botanical gardens to the elegant pools, to the fun activites (yoga, pilates,wine & cheese tasting, to name a few.) Time share presentations are very low pressure, which we really appreciated! I found the restarant alittle noisy, but all in all, we enjoyed our stay. The rooms are great. We stayed in the Master suite, but viewed the Junior Suite also. They are both nice. The main beach in front of the hotel is alittle rocky and they suggest you swim alittle further away. There wasn't the ocean swimming at this hotel by people like on the main drag where the ocean is very popular day & night with the hotel guests. But the plus side of this is you will not be pested by local vendors that can really be a annoying on the main beach. We were very happy with our stay at Pueblo Bonito Emerald Bay, and would return.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Couples


Expand full review


Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.

Sort hints by: most recent | distance from hotel

Shopping hint, Short Drive

There is not much to shop for besides normal side street wears. The only big places are Diamond International and Senior Frog Offical store. Doesnt look like much at all until you get to the resort.

--GFlow, Spring, Tx Aug 25, 2009

Entertainment hint, In Hotel

If you like lots of food and plentiful drink, with lots and lots of people, try the Mexican Fiesta. Otherwise, take a trip or two into town. The resort is located ten minutes from Mazatlan, but there's a free shuttle to the other Pueblo Bonito. From there, you can take a bus or a pulmonia (unique to Mazatlan). Always set a price with the driver beforehand; they are willing to negotiate.

--Bill, Castle Rock, CO May 2, 2009

Shopping hint, In Hotel

The Deli inside the property saves time / money.

--Vasantha, San Jose Dec 28, 2008

Recreation/Attractions hint

The town of Mazatlan was about a 15 minute drive from the resort, which offered hourly shuttle service. Plenty of shopping and restaurants in town. Highly reccomend Panama rstaurant clean, quick service, excellent food and affordable. Must see places, the Cathedral, cliff divers, marketplace, and try the homemade icecream out side the marketplace.

--Albert, Chicago, IL Mar 27, 2008

Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.

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I have a promotion code.

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Last Updated: 11/22/2009