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Jacksonville, FL   

Omni Jacksonville Hotel

User score 4.3 out of 5 See all reviews
245 Water Street,Jacksonville, FL 32202
Book this hotel
from 84 USD
/ night*

Terms and conditions

*rate found for check-in Dec 24, check-out Dec 27

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Hotel policies

Check-in: 3:00 PM
Check-out: 12:00 PM
Local currency: USD

The Omni Jacksonville hotel is downtown Jacksonville's only Four Diamond hotel. A five million dollar renovation has refreshed the warm elegance of this luxury property. All guest rooms and suites feature contemporary comfort and a host of amenities including wireless internet access, voice mail, dual phone lines and lush marble baths. Guests can relax by our beautiful rooftop swimming pool and sundeck or workout in the newly renovated fitness center. Situated on the banks of the sparkling St. John*s River the hotel is surrounded by a variety of shopping, restaurant, sporting and cultural venues. We are just steps away from the Jacksonville Landing Riverfront Marketplace amd walking distance to the prime Osborne Convention Center. The Mueseum of Modern Art is just a short water taxi ride away. The Jacksonville International Airport is only 20 minutes away. *** Four Diamond luxurious comfort embraces style. ***

Hotel policies

Check-in: 3:00 PM
Check-out: 12:00 PM
Local currency: USD


Terms and conditions

*rate found for check-in Dec 24, check-out Dec 27

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

4.3 out of 5

(6 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 
See all reviews

Hotel address: 245 Water Street, Jacksonville, FL  32202  

 
 

Area served

Jacksonville, FL, 32202, US, Duval

Area airports

Jacksonville International, (JAX), 16.00, S, Mile

Description

The Omni Severin Hotel is in the heart of downtown Indianapolis between Circle Centre Mall and Union Station. The hotel is connected by enclosed walkways to the Indiana Convention Center. The hotel is just a few steps from Monument Circle, Conseco Field House, numerous downtown businesses and government offices. Theatres, museums and botanical gardens are only a short distance away. Complimentary hotel shuttle services is available within a 1.5 mile radius of the hotel between the hours of 0700 to 0900. Indianapolis International Airport is only 9 miles away.

Amenities

  • City Center
  • Turndown Service
  • Heated Guest Rooms
  • Express Check In
  • Secretarial Service
  • Radio
  • Toilet
  • Porters
  • TV
  • Coffee Maker in Room
  • Iron
  • Wake-up Service
  • Elevators
  • 24 Hour Front Desk
  • Room service
  • Ironing Board
  • Maid Service
  • 24 Hour Room Service
  • Exercise Gym
  • Air Conditioned
  • Hairdryer in Room
  • Desk with Lamp
  • Meeting/banquet facilities
  • TV Remote Control
  • Temperature Control
  • Safe Deposit Box
  • Ice Machine
  • Lounge
  • Handicapped rooms/facilities
  • Security
  • Laundry/Valet Services
  • Data port Available
  • Outlet Adapters
  • Restaurant
  • News Stand
  • 24 Hour Security
  • Fitness Center or Spa
  • Television with Cable
  • Fitness room
  • Internet Access
  • Smoke Detectors
  • Multilingual
  • Concierge Desk
  • In Room Movies
  • AM/FM Alarm Clock
  • Free Newspaper
  • Express Checkout
  • Mini Bar
  • Pets OK
  • Pool
  • High Speed Internet

Dining

Juliettes Bistro

This upscale casual restaurant features fresh fish, steaks and warm Southern hospitality. Reservations recommended.

J Bar

This intimate circular bar serves dinner features a new Tapas style menu. Guests can also enjoy a favorite cocktail. Happy hour specials are offered Monday through Friday from 1600 to 1900 hours.

Reviews from our customers

Overall score

4.3 out of 5

(6 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

What makes CheapTickets reviews unique

  • Exclusive insights and feedback: We only accept reviews from customers who have booked a stay at this hotel. This helps ensure we get the most trustworthy opinions and observations possible.
  • Quick tips: Get the most out of your stay with practical, money-saving tips on what to do, where to eat and how to get around.

How to Submit a Review

Hotel reviews can be submitted any time after your trip dates have passed. Simply log into your My Trips and select Past Trips from the left hand navigation section. Select the trip with the hotel you wish to review and click the "Write a review" link displayed next to the hotel portion of your itinerary.

Once complete, your review should be visible on the site within 2-3 business days.

What makes CheapTickets reviews unique

How to submit a review

Most recent reviews

Score

4 out of 5

Nice Getaway!

Weekend Getaway Nov 16, 2009

Would recommend to a friend!

Staff was friendly, and helpful. Buffet was very tasty. It was a person availble to prepare hot to order omelets. (Very ... Good). I was glad I did not bring any kids it is not kid friendly. My sister was not able to sit in the sun for a long time on there beautiful pool deck, we asked for umbrella's and was told they were all broken. Not good customer service. Did they not know it was broken before requested.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
4
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
5

Traveler type: Friends


Expand full review

Score

4 out of 5

Had a great time

Mike63 Nov 10, 2009

Would recommend to a friend!

The hotel was great. I arrived in the early evening and the entire staff was very helpful. The room was very nice and had a ... great view of the river. I liked that jacksonville landing was so close. That was where we spent most of our time. If I were to plan another trip to the jacksonville area, I'd stay here again.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
4
Dining options:
3

Traveler type: Couples


Expand full review

Score

5 out of 5

Trip hint

Another Excellent Stay!

Traveling Teacher Jul 14, 2009

Would recommend to a friend!

This was my third stay at the Omni Jacksonville...The room was immaculate as was the pool area ---water was crystal clean. ... Staff is always super courteous--everyone goes out of their way to see that your stay is enjoyable. Went to the Riverside Arts Fair on Saturday, Jacksonville Zoo, and visited shops in the Five Points district. Wouldn't condsider staying anywhere else in Jacksonville!!!

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Family

Dining hint, Short Drive

Mossfire Grill in Riverside!!!!


Expand full review


See all 6 user reviews

Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.

Trip hints from our users

Dining hint, Short Drive

Mossfire Grill in Riverside!!!!

--Traveling Teacher, Saratoga, NY Jul 14, 2009

Nightlife hint, Short Walk

The Landing is where to find restaurants, a few shops and lots of entertainment. On Saturday and Sunday live music starts at noon and goes until 2am. Also you can catch the SkyWay right behind the hoteal and for 50 cents find other places to explore.

--Toni, Gorha, ME Oct 6, 2008

See all trip hints

Reviews from our customers

Overall score

4.3 out of 5

(6 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

How to submit a review

Sort reviews by: most recent | highest rating | lowest rating

Expand all reviews

Score

4 out of 5

Nice Getaway!

Weekend Getaway Nov 16, 2009

Would recommend to a friend!

Staff was friendly, and helpful. Buffet was very tasty. It was a person availble to prepare hot to order omelets. (Very ... Good). I was glad I did not bring any kids it is not kid friendly. My sister was not able to sit in the sun for a long time on there beautiful pool deck, we asked for umbrella's and was told they were all broken. Not good customer service. Did they not know it was broken before requested.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
4
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
5

Traveler type: Friends


Expand full review

Score

4 out of 5

Had a great time

Mike63 Nov 10, 2009

Would recommend to a friend!

The hotel was great. I arrived in the early evening and the entire staff was very helpful. The room was very nice and had a ... great view of the river. I liked that jacksonville landing was so close. That was where we spent most of our time. If I were to plan another trip to the jacksonville area, I'd stay here again.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
4
Dining options:
3

Traveler type: Couples


Expand full review

Score

5 out of 5

Trip hint

Another Excellent Stay!

Traveling Teacher Jul 14, 2009

Would recommend to a friend!

This was my third stay at the Omni Jacksonville...The room was immaculate as was the pool area ---water was crystal clean. ... Staff is always super courteous--everyone goes out of their way to see that your stay is enjoyable. Went to the Riverside Arts Fair on Saturday, Jacksonville Zoo, and visited shops in the Five Points district. Wouldn't condsider staying anywhere else in Jacksonville!!!

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Family

Dining hint, Short Drive

Mossfire Grill in Riverside!!!!


Expand full review

Score

4 out of 5

Security Issue

Doris Jan 1, 2009

The hotel served our need for being close to the Gator Bowl; however, while we were in bed with the door locked, a stanger ... was able to open the door and enter our room. He left quickly when told he was in the wrong room. We phoned the front desk to report the incident and they were going to send someone to look around. No one from the hotel came to our room to see if we were ok nor did they call us back to check on us. I will not use this hotel again due to the lack of security and apparent lack of concern by the management.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
3
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
3
Dining options:
4

Traveler type: Family


Expand full review

Score

5 out of 5

Trip hint

Great place to stay

Toni Oct 6, 2008

Would recommend to a friend!

Staying at the Omni was wonderful. The staff was very friendly, room was spacious and clean, meals were great and the ... convenience of being close to The Landing was a plus. I wouldn't hesitate to recomend this hotel to anyone.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples

Nightlife hint, Short Walk

The Landing is where to find restaurants, a few shops and lots of entertainment. On Saturday and Sunday live music starts at noon and goes until 2am. Also you can catch the SkyWay right behind the hoteal and for 50 cents find other places to explore.


Expand full review

Score

4 out of 5

Friendly and clean

Mary Lynne May 7, 2007

Would recommend to a friend!

This is a very nice hotel. One problem... we checked in on Sunday, so the hotel shop wasn't open. The vending machines were ... not working, so it was difficult to find something to drink. Staff was helpful, providing soft drinks. Close to a river-walk area with shops and restaurants. Right across the street from the Times Union Amphitheater, so it was very convenient for attending a concert there.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
2

Traveler type: Friends


Expand full review


Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.

Sort hints by: most recent | distance from hotel

Dining hint, Short Drive

Mossfire Grill in Riverside!!!!

--Traveling Teacher, Saratoga, NY Jul 14, 2009

Nightlife hint, Short Walk

The Landing is where to find restaurants, a few shops and lots of entertainment. On Saturday and Sunday live music starts at noon and goes until 2am. Also you can catch the SkyWay right behind the hoteal and for 50 cents find other places to explore.

--Toni, Gorha, ME Oct 6, 2008

Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.

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Last Updated: 11/24/2009