Only a few hotel rooms are currently available at this rate. Availability can change at any time and may affect the prices.
*rate found for check-in Apr 2, check-out Apr 4
Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).
Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.
The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.
Check-in: 0300
Check-out: 1200
Local currency: USD
Located on a long stretch of sandy beach in the heart of the Mayan Riviera, approximately 22 miles from Cancun International Airport and 10 minutes from Playa del Carmen.
Guestrooms at this 215 superior rooms Playa del Carmen resort feature either balconies or patios with garden view. Caribbean-style decor, marble floors, minibars with bottled water -first day only, cable TV, and direct-dial phones. In-room safes can be used for a surcharge.
Remodeled in December 2009 with the addition of new 104 luxurious room category Mayan Deluxe a modern and stylish guest rooms, You will be captivated by the surroundings and wake each morning to the sights and sounds of this beachfront paradise.
Maya Deluxe benefits: Premium drinks, Weekly Managers cocktail reception, priority a la carte dining reservations, private Oceanfront sundeck beach area with Balinese beds, towels, waiter and beverage service. King or Queen size beds, furnished balcony, 32 LCD satellite TV, Air conditioning with in-room climate control, safe deposit box, iron and board, bathrobes and slippers, vanity mirror, hair dryer, umbrella, mini-bar refreshed daily with soft drinks, coffee/tea maker, alarm clock with MP3 player connection, direct dial telephone.
Ocean Maya's water sports center offers non motorized water activities such as Sailing, kayaking and windsurfing. For the guests who like to keep fit, we offer a gym with a variety of cardio machines, step machines, free weights, treadmills.
Indoors are private treatment rooms including, spa tubs, saunas, and six treatment rooms including two rooms for couples. A menu of treatments and hydrotherapies, including massage, facials, manicures, and pedicures, are offered -surcharges for all treatments and services.
Cuisine is priority at Ocean by H10, where the Ocean Maya offers their guests a unique gastronomic experience via their three themed restaurants.
Facilities
24 hours front desk
Special welcome cocktail
Lobby bar with free WI-FI
Free Shuttle bus to Playa del Carmen once a day
Tennis court and multisports court
1 theatre
Daisy Miniclub and entertainment program
2 Outdoor pools and 1 childrens pool
Jacuzzi and Sauna (Reservation required)
Fitness Centre
Sun beds, lounge chairs and beach towels
1 snack bar, Pool bar, Mikes Coffee
Maya Deluxe Lounge area
ATM Machine
Free Honeymoon Package
Shopping on site
Medical Services ($)
Car Rental ($)
On site Tour desk ($)
($) Extra Charge.
All inclusive weddings: This package is available only to guests who reserve a total of 10 superior category or higher rooms; minimum seven-night stay required. Wedding package includes:
Preferential location of the room in the category reserved
Services of wedding coordinator to organize and personalize the wedding
Use of wedding gazebo off the beach
Wedding cake
Special turndown service daily
15-percent discount on all spa treatments
Late check-out for bride and groom (based on availability)
Not included: Spa products; other wedding features such as entertainment, floral services; video and photo services, reception; upgrades to other wedding packages
Honeymoon: If you have already taken this step, spend a luxury honeymoon with us. Well take care of every tiny detail to make your stay a memorable one.
Late check-out on departure date (subject to availability)
Welcome Honeymooners Gift in the room upon arrival
10% discount at Metamorphosis Spas services
Special daily turn-down service
Check-in: 0300
Check-out: 1200
Local currency: USD
*rate found for check-in Apr 2, check-out Apr 4
Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).
Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.
The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.
Overall score
3.6 out of 5
(5 reviews)
Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.
Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."
The "overall score" is an average of all reviewer scores submitted for a hotel.
Hotel address: Carretera Federal Chetumal, Km. 299, Playa del Carmen, Mexico 77710
Municipo de Solidaridad.
Cancun Internetional Airport.
The H10 hotel Hacienda Maya is located on the beachfront in the Maya Riviera, in the heart of the Mexican Caribbean, very close to Playa del Carmen, Tulum and Cozumel. The all-inclusive hotel offers a wide range of services - such as facilities for all kinds of sports and activities for all ages. H10 Hacienda Maya also provides great food, and guests can try first-class international cuisine and local specialities.
Casual, International buffet dining for breakfast, lunch, and dinner. Guests can dine inside or on the open air terrace. No reservation required. Dress Code: Shorts, bermuda, wrap, bathing suit and undershirt with sleeve cuts. It is not permitted the use of sleeveless undershirts (tank shirt) and humid clothes in the restaurant; obligatory the use of shoes semi closed, slippers or sandals.
This restaurant serves Continental breakfast, followed by snacks of hamburgers, hot dogs, and other grilled items from midday through the afternoon. In the evening, it serves an la carte dinner menu of Mexican specialties. Dinner reservations required. This restaurant also provides the beach wait service of food and drinks.
A la carte Japanese restaurant with four tepanyaki tables. Reservation required. Dinner Dress Code: Gentlemen-casual elegance is required long pants and shoes closed; Ladies-casual required long pants or skirt, night shoes or elegant sandals.
Serving a la carte dinner in a casual ocean front atmosphere. Featuring specialties with authentic Italian flavors. Reservation required. Dinner Dress Code: Gentlemen-casual elegance is required long pants and shoes closed; Ladies-casual required long pants or skirt, night shoes or elegant sandals.
Open for coffee, cocktails, and snacks from early morning until midnight. In an open air atmosphere with free WIFI service available.
Various coffee drinks and desserts in a coffee shop atmosphere. Modernly decorated with stone walls and leather chairs.
H10 Hacienda Maya has three rooms equipped with everything required for meetings and events of all kinds. The Chichenitza, Tulum and Coba rooms can be turned into the Gran Maya, catering for up to 400 persons.
Please enter check-in and check-out dates to the right to select a room
Check-in: 0300
Check-out: 1200
Local currency: USD
*rate found for check-in Apr 2, check-out Apr 4
Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).
Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.
The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.
Overall score
3.6 out of 5
(5 reviews)
Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.
Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."
The "overall score" is an average of all reviewer scores submitted for a hotel.
Score
5 out of 5
Better than we imagined, glad we went!
We had a wonderful time, arrived on Sunday, left on Saturday, wish we could have stayed. We were able to see the most modern ... room and the less modern room and not much difference, very comfortable and clean. Great service, great drinks, wonderful selection and quality of food. Room staff met all our demands. Guest services went well beyond what was expected. Beautiful beach, great boardwalk/seawall, cool pier. Great pools, swim-up bar, loved the free use of the sea kayaks. This was one of our best vacations of all times, seems like more would take advantage of this delightful gem!
Traveler type: Couples
We rented car but you could just use local collectivo.
Score
4 out of 5
Decent Place
[...] our shuttle driver to airport drove like a madman and was insulted at our 20 pesos offer as a tip. We also had our ... snorkle equipment stolen at Xel-Ha, which cost us 50 $ US for our deposit. Still waiting to hear from someone.
Traveler type: Couples
Score
3 out of 5
"Good winter getaway for the price"
H10 Ocean Maya is not the best but not the worst. My wife and I and another couple booked for an extended weekend(Jan. 6 - ... 11, 2010). Although we arrived early, we were able to check in right away and enjoyed lunch. The food was surprisingly good. Based on previous reviews we were expecting a lot less but it exceeded our expectation. The lobby was beautiful, just like most resorts in that area. The rooms were a bit disappointing and did not live up to the lobby in any way. The entertainment team were young and vibrant and tried their best to keep the crowd upbeat and entertained with different types of games and activities during the day and nightly shows. Noise was a huge problem though. The music is blurring well passed 1:00 am every night. So bad in fact, that one is not able to sleep well into the night. The proximity to Playa, 5th ave. is about a 15 min. cab drive and it only cost $12.00 each way, up to 4 in a car. The staff is extremely friendly and accommodating. We only paid $544.00 pp all-inclusive for the entire weekend. If it wasn't for the crazy music I would consider this resort once again but as a result I will booking at another resort the next time I visit Playa.
Traveler type: Couples
5th. ave.
Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.
We rented car but you could just use local collectivo.
--Post office pair., Northwest Arkansas Mar 7, 2010
5th. ave.
--Ray, Hartford, CT. Jan 18, 2010
Overall score
3.6 out of 5
(5 reviews)
Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.
Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."
The "overall score" is an average of all reviewer scores submitted for a hotel.
Sort reviews by: most recent | highest rating | lowest rating
Score
5 out of 5
Better than we imagined, glad we went!
We had a wonderful time, arrived on Sunday, left on Saturday, wish we could have stayed. We were able to see the most modern ... room and the less modern room and not much difference, very comfortable and clean. Great service, great drinks, wonderful selection and quality of food. Room staff met all our demands. Guest services went well beyond what was expected. Beautiful beach, great boardwalk/seawall, cool pier. Great pools, swim-up bar, loved the free use of the sea kayaks. This was one of our best vacations of all times, seems like more would take advantage of this delightful gem!
Traveler type: Couples
We rented car but you could just use local collectivo.
Score
4 out of 5
Decent Place
[...] our shuttle driver to airport drove like a madman and was insulted at our 20 pesos offer as a tip. We also had our ... snorkle equipment stolen at Xel-Ha, which cost us 50 $ US for our deposit. Still waiting to hear from someone.
Traveler type: Couples
Score
3 out of 5
"Good winter getaway for the price"
H10 Ocean Maya is not the best but not the worst. My wife and I and another couple booked for an extended weekend(Jan. 6 - ... 11, 2010). Although we arrived early, we were able to check in right away and enjoyed lunch. The food was surprisingly good. Based on previous reviews we were expecting a lot less but it exceeded our expectation. The lobby was beautiful, just like most resorts in that area. The rooms were a bit disappointing and did not live up to the lobby in any way. The entertainment team were young and vibrant and tried their best to keep the crowd upbeat and entertained with different types of games and activities during the day and nightly shows. Noise was a huge problem though. The music is blurring well passed 1:00 am every night. So bad in fact, that one is not able to sleep well into the night. The proximity to Playa, 5th ave. is about a 15 min. cab drive and it only cost $12.00 each way, up to 4 in a car. The staff is extremely friendly and accommodating. We only paid $544.00 pp all-inclusive for the entire weekend. If it wasn't for the crazy music I would consider this resort once again but as a result I will booking at another resort the next time I visit Playa.
Traveler type: Couples
5th. ave.
Score
4 out of 5
pleasant surprise
We tried this place in spite of poor reviews and communication issues prior to our trip. We are very glad we did. [...] at ... reception was accommodating and efficient. [...], concierge, was vey excited to tell us we had been put in his favorite room on the resort. He arranged a reservation at the show cooking area of the Japanese ala carte for that evening and we were off. The entire process took less than 20 minutes and we were early for check in.Our room was fabulous. It had been newly redone in an oriental, Zen decor. King bed, towel swan, fresh flowers, sparkling wine and a candy/gift basket awaited us. we were on the second floor and the view was wonderful. We had a spacious balcony and the mini fridge was full of bottled water that was restocked daily.
Traveler type: Couples
Score
1 out of 5
Money better spent elsewhere
Where to begin? The resort has no beach front. You need to walk a little ways to get to the actual beach. The food was not ... good and the staff was very UN-accommodating! There were extra charges for things and silly rules. For example: they offer a free shuttle into town BUT you are only allowed to take it every OTHER day. At certain times of day there is even a fee to take the free shuttle. Ridiculous. The room and parts of the grounds smelled of sewer. It was the most un-relaxing vacation I have ever had to Mexico.
Traveler type: Couples
Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.
Sort hints by: most recent | distance from hotel
We rented car but you could just use local collectivo.
--Post office pair., Northwest Arkansas Mar 7, 2010
5th. ave.
--Ray, Hartford, CT. Jan 18, 2010
Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.
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1-800-504-3249 (toll free)
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