Only a few hotel rooms are currently available at this rate. Availability can change at any time and may affect the prices.

Cancun, MX   

NH Krystal Cancun

User score 3.2 out of 5 See all reviews
Lote 9Y 9A Boulevard Kukulcan,Cancun, Mexico 77500
special offer

Kids 12 and under Stay FREE

View all promotions and terms

Book this hotel
from 68 USD
/ night*

Terms and conditions

*rate found for check-in Dec 16, check-out Dec 17

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Hotel policies

Check-in: 1500
Check-out: 1200
Local currency: USD

Panoramic infinity style pool and Jacuzzi, Ocean front Resort, Fitness Center & Spa, Happy Nino kids club, walking distance from main shopping, dinning, and entertainment, Bali sun beds. Discover the excellent gastronomy, served by the renowned Hacienda El Mortero Restaurant, and its high Mexican cuisine enlivened by the sound of the traditional Mariachi band.

ALL INCLUSIVE PLAN ALSO AVAILABLE.

Spacious guestrooms in an eight-story tower include trendy furnishings, spring-box mattresses, and two-chair dining sets. Rooms do not include balconies, but windows provide views of the Caribbean Sea or over Punta Cancun. The barefoot-friendly guestrooms include marble floors and marble bathrooms with shower/tub combinations.

All rooms provide 27-inch TVs with cable and complimentary wireless Internet access.

Also offers 18 rooms for couples who wish to enjoy adults-only, ocean accommodations. These room types include amenities, discounts and preferential benefits for couples and honeymooners.

Club rooms,, located on the top two floors of the hotel, provide extra amenities, including upgraded in-room amenities, access to an exclusive rooftop terrace, and a concierge-staffed lounge. In the lounge, guests enjoy a Continental breakfast, coffee and pastries during the day, and evening appetizers and house wine.

The resort offers a freeform pool with a waterfall and swim-up bar and an adjacent spa tub and childrens pool. A sand terrace is furnished with lounge chairs for sunbathing. Thatched-roof palapas offer shade, and Bali-style daybeds and hammocks are aligned to maximize sublime views.

Fitness center includes a sauna, steam room, and rooms for massage (surcharge). It also offers body treatments, facials, and a small fitness room. Adjacent is a glassed-in five-person spa tub in a garden.

Aquamarina restaurant is complimented by the stunning view of the ocean which surrounds it, creating a peaceful relaxed atmosphere for all. NH Krystal Cancun is perfect for families, couples, honeymooners, weddings, meetings and social events.

Hotel Amenities-
-Handicapped Rooms/Facilities
-Restaurant
-Room Service
-NH Krystal club section
-Conference Facilities
-Pool
-Business Center
-Wireless Internet Access
-Boutique
-Gift shop
-Lighted Tennis courts
-Fitness center
-Hospitality desk

Gala dinner for Christmas and New Year's has a surcharge on All Inclusive rate

Hotel policies

Check-in: 1500
Check-out: 1200
Local currency: USD


Terms and conditions

*rate found for check-in Dec 16, check-out Dec 17

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

3.2 out of 5

(59 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 
See all reviews

Hotel address: Lote 9Y 9A Boulevard Kukulcan, Cancun, Mexico  77500  

 
 

Area served

Cancun, Mexico

Area airports

Cancun International Airport - 11 Miles

Description

Located in the heart of the action, at Punta Cancun, just walking distance to the main shopping malls, restaurants and nightlife and across the street of the Convention Center. 20 minutes far from the airport and 20 minutes from downtown.

Amenities

  • Internet Access
  • Wireless internet
  • Free Parking
  • Fitness room
  • Restaurant
  • Meeting/banquet facilities
  • Handicapped rooms/facilities
  • Concierge
  • Pool
  • High Speed Internet
  • Room service
  • Conference Facilities
  • Health Club
  • Business center

Dining

Special Note

SPECIAL NOTICE- Christmas and New Years dinner are not included in the all-inclusive plan. There will be a surcharge of $75 for adults and $40 for children under 12 on December 24 and December 25, and a surcharge of $100 for adults and $60 for children under 12 on December 31. Guests can reserve a table at check-in and will receive a confirmation coupon.

Aquamarina

A delicious variety of local and international dishes served in an air-conditioned area overlooking the pool. Try mouth–watering Mexican specialties at our breakfast buffet. Opens from 7:00 AM until 11:00 PM and can accommodate up to 185 people.

Cascada Bar

Sunbathe in comfort on padded lounge chairs. Appetizer service, tropical snacks and drinks. This is the ideal place to relax. Open from 10:00 AM until 5:00 PM.

Hacienda El Mortero

Relive the charm of Old Mexico in an authentic hacienda-style restaurant with gourmet Mexican fare at its best; enjoy great Mexican cuisine and wild flavored Margaritas while being accompanied by the soulful serenades of the mariachi. Open from 6:30 PM until Midnight.

Lobby bar

The perfect meeting place. Offering drinks, cocktails and, in the evening, music for your enjoyment. Everyday Happy Hour, from 10:00 AM to Midnight. Capacity: 240 persons.

Beach Club Bar

Sunbathe in comfort on padded lounge chairs. Appetizer service, tropical snacks and drinks. This is the ideal place to relax. Open from 10:00 AM until 5:00 PM.

Las Velas Restaurant

Features snacks, delicious surf and turf specialties, and a beautiful view of the Caribbean. Buffet Lunch served seasonally or a la carte service. Situated by the pool area Open from 11:00 to 17:00 hrs.

Meeting facilities

Our group and convention facilities include four meeting rooms that can accommodate up to 440 meeting attendees, outside areas for up to 300 people and a wonderful array of menu and surrounding options at our various restaurants and bars. Our experienced staff will gladly coordinate your events, and always guarantees success plus your complete satisfaction. Coffee breaks are organized and carried out with the same attitude and attention to detail as theme parties, gala dinners or wedding receptions. True to our Mexican heritage, we take nothing for granted – including your group program. From our warm, attentive service to our vibrant accommodations, you can see a sincere enthusiasm for everything we do. With us you can really see Mexico.

Please enter check-in and check-out dates to the right to select a room

All Inclusive Room

Inclusions- Deluxe room + Buffet breakfast Lunch a la carte (buffet seasonal) Dinner during operational hours Savor a dinner at our Mexican specialty restaurant, El Mortero, with house wine by the glass. Drinks during bar operational hours. Domestic and selected international brands of the NH KRYSTAL ALL INCLUSIVE PROGRAM *Bottles of water in the room (restocked daily) Snacks from 12 to 5 pm by the pool area Water sports available at the hotel’s marina by presenting the All Inclusive bracelet Free use of the gym (Massages 20% off) Room service 24 hours (light snacks from 11 pm to 6 am) Dine out: Dinner at any of the preferred restaurants accordingly to dine out program Discount of $10.00 USD on Open Bar at Bulldog Nightclub by presenting the All Inclusive bracelet. Restrictions may apply in private events All tips and taxes included All Inclusive is not applicable in minibar or nightclub.

Deluxe Room European Plan

All located in the main tower (Tower “A”) on floors one to eight. All rooms include: mini bar, electronic safety deposit box (inside the closet), flat screen color T.V., interactive movies ($$), access to long distance calls when opening credit at check in. Connecting rooms: We have 49 connecting Deluxe Rooms available on request. One with a king size bed and the other with two double beds. Amenities: NH Amenities consisting of shampoo, body lotion, soap, hand towels, and bath towels.

NH Club Krystal Room

NH Krystal Club rooms are brand new, located in a recently opened eight stored building, and offer a private balcony with a panoramic oceanfront view. All rooms include: mini bar, electronic safety deposit box (inside the closet), flat screen color T.V., interactive movies ($$), access to long distance calls when opening credit at check in. Connecting rooms: 78 Connecting rooms are available, one room with a King size bed and second room with two Double beds.

NH Romantic King Bed Ocean Front

These luxurious rooms are located in an oceanfront three stored building, with only 18 rooms. All rooms feature a King size spa mattress bed, glass breakfast table with 2 chairs, working desk, 32” plasma TV, oversized windows, and sliding doors opening onto the private balcony with comfortable sun chairs. The Romantic Rooms also include: ¤Bottle of sparkling wine upon arrival ¤Bathrobes & slippers ¤15% discount in massages ¤15% discount at the specialty Mexican restaurant El Mortero ¤NH Krystal Club services

Hotel policies

Check-in: 1500
Check-out: 1200
Local currency: USD


Terms and conditions

*rate found for check-in Dec 16, check-out Dec 17

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

3.2 out of 5

(59 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

What makes CheapTickets reviews unique

  • Exclusive insights and feedback: We only accept reviews from customers who have booked a stay at this hotel. This helps ensure we get the most trustworthy opinions and observations possible.
  • Quick tips: Get the most out of your stay with practical, money-saving tips on what to do, where to eat and how to get around.

How to Submit a Review

Hotel reviews can be submitted any time after your trip dates have passed. Simply log into your My Trips and select Past Trips from the left hand navigation section. Select the trip with the hotel you wish to review and click the "Write a review" link displayed next to the hotel portion of your itinerary.

Once complete, your review should be visible on the site within 2-3 business days.

What makes CheapTickets reviews unique

How to submit a review

Most recent reviews

Score

2 out of 5

not wort the price

dive Oct 26, 2009

room too warm noise across with fixing the door at 10pm had to ask them to stop never fix the air,no beach and try to charge ... for parking,had to rase hell the car had to be turned in the same day and chare too much ins wore trip i ever took dont think i will take another like this

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
4
Maintenance:
2
Location:
4
Room cleanliness:
4
Hotel Staff:
3
Value:
2
Dining options:
3

Traveler type: Single


Expand full review

Score

2 out of 5

Trip hint

Good Price

Stylingbeauty Sep 16, 2009

Would recommend to a friend!

We had mildew in our bathroom which made it hard for my asthmatic husband to breath. They also had some sort of outage down ... the street so I only got 1 hot shower during our 4 day 4 night stay. Our friends room had tiny ants in the shower. The staff was very friendly and eager to help. I didn't care fro the people in the lobby always trying to set you up with tours and dining. Also the beach pics are before hurricane Wilma. Half of that sand is no longer there. The columns also took a beating.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
2
Hotel check-in:
3
Maintenance:
2
Location:
3
Room cleanliness:
2
Hotel Staff:
4
Value:
4
Dining options:
3

Traveler type: Couples

Shopping hint, Short Walk

Lots of shopping close by. You can walk or take a taxi for further down the strip. If you decide to take a taxi, always ask how much BEFORE you get in for the ride.


Expand full review

Score

4 out of 5

Unbeatable Price for the Location

Texican Aug 17, 2009

Would recommend to a friend!

Great location if you want to be within walking distance to all the shops, restaurants, and popular clubs. Krystal does have ... a great pool and beach. Staff very helpful - anytime we needed something, room service very fast. If you stay, do the $30 upgrade you get a balcony and rooms are closer to the beach. It was a great value for the $$. We had teens with us, so we frequented the shops, restaurants and beach the most. Transportation system great - you can take a bus just about anywhere. I would stay at the Krystal on another visit.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
5
Maintenance:
3
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Family


Expand full review


See all 59 user reviews

Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.

Trip hints from our users

Shopping hint, Short Walk

Lots of shopping close by. You can walk or take a taxi for further down the strip. If you decide to take a taxi, always ask how much BEFORE you get in for the ride.

--Stylingbeauty, Iowa Sep 16, 2009

Recreation/Attractions hint

Book your tours online with entertainment plus like I did. All tours showed up when told and arrived when told. Skip the time share people they will give you free alcohol just to get you to buy and sign. Trust me, they will waste 4 hours of your time and will not let you go until you give in they are timeshare sharks. Do not give in to them they promise you free tours, free alcohol, food etc..

--mom of 2, San Antonio, TX Jul 31, 2009

Nightlife hint, Short Walk

You can go out have the time of your life dining-drinking and can always walk back to the hotel, everything is walking distance

--trini, eeuu Jul 5, 2009

See all trip hints

Reviews from our customers

Overall score

3.2 out of 5

(59 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

How to submit a review

Sort reviews by: most recent | highest rating | lowest rating

Expand all reviews

Score

2 out of 5

not wort the price

dive Oct 26, 2009

room too warm noise across with fixing the door at 10pm had to ask them to stop never fix the air,no beach and try to charge ... for parking,had to rase hell the car had to be turned in the same day and chare too much ins wore trip i ever took dont think i will take another like this

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
4
Maintenance:
2
Location:
4
Room cleanliness:
4
Hotel Staff:
3
Value:
2
Dining options:
3

Traveler type: Single


Expand full review

Score

2 out of 5

Trip hint

Good Price

Stylingbeauty Sep 16, 2009

Would recommend to a friend!

We had mildew in our bathroom which made it hard for my asthmatic husband to breath. They also had some sort of outage down ... the street so I only got 1 hot shower during our 4 day 4 night stay. Our friends room had tiny ants in the shower. The staff was very friendly and eager to help. I didn't care fro the people in the lobby always trying to set you up with tours and dining. Also the beach pics are before hurricane Wilma. Half of that sand is no longer there. The columns also took a beating.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
2
Hotel check-in:
3
Maintenance:
2
Location:
3
Room cleanliness:
2
Hotel Staff:
4
Value:
4
Dining options:
3

Traveler type: Couples

Shopping hint, Short Walk

Lots of shopping close by. You can walk or take a taxi for further down the strip. If you decide to take a taxi, always ask how much BEFORE you get in for the ride.


Expand full review

Score

4 out of 5

Unbeatable Price for the Location

Texican Aug 17, 2009

Would recommend to a friend!

Great location if you want to be within walking distance to all the shops, restaurants, and popular clubs. Krystal does have ... a great pool and beach. Staff very helpful - anytime we needed something, room service very fast. If you stay, do the $30 upgrade you get a balcony and rooms are closer to the beach. It was a great value for the $$. We had teens with us, so we frequented the shops, restaurants and beach the most. Transportation system great - you can take a bus just about anywhere. I would stay at the Krystal on another visit.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
5
Maintenance:
3
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Family


Expand full review

Score

4 out of 5

August 2009 stay in Cancun

Preacherman Aug 2, 2009

Would recommend to a friend!

Staff was very helpful and great service. ...

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
5
Hotel check-in:
5
Maintenance:
3
Location:
4
Room cleanliness:
4
Hotel Staff:
5
Value:
4
Dining options:
3

Traveler type: Couples


Expand full review

Score

1 out of 5

Trip hint

Good location, not so great hotel

mom of 2 Jul 31, 2009

There were 9 of us that booked this hotel 5 months prior to the date of arrival and I was told by phone and email that our ... rooms were be ready and available well guess what, only 1 room was ready. I requested 2 rooms with 2 beds, 1 room with 1 bed. I was given 2 rooms with 1 bed and when I left to request a room with 2 beds the door would not close to the room. Other room was given to us while the prior guest were still using it. Upon entry to the room the prior guest happened to be in the room at the same time. Good thing these people were not naked when door was opened. Rooms and hallways smell like sewer even as you walk up to the hotel from the outside. I found many ants as others mentioned. I was previously given a room with front view ocean then had to switch to a 2 beds with a front view of the roof of a building. Not good. Was told to come back next morning for ocean front view and was told it would cost me an additional 30.00 dollars a night for upgrade. Many promises, many broken. Only good thing is the location. Dont drink their drinks in the room or the snacks they cost you an arm and a leg. Go across the street at oxxo and buy your drinks and snacks there. Would not stay there again would rather stay at dreams hotel or fiesta american which is near it.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
3
Hotel check-in:
1
Maintenance:
2
Location:
5
Room cleanliness:
3
Hotel Staff:
5
Value:
1
Dining options:
3

Traveler type: Family

Recreation/Attractions hint

Book your tours online with entertainment plus like I did. All tours showed up when told and arrived when told. Skip the time share people they will give you free alcohol just to get you to buy and sign. Trust me, they will waste 4 hours of your time and will not let you go until you give in they are timeshare sharks. Do not give in to them they promise you free tours, free alcohol, food etc..


Expand full review

Score

2 out of 5

Very frustrating

momis Jul 15, 2009

The food is very poor and the "ALL INCLUSIVE" was not that I expected, it is not a realy all inclusive program like in the ... others resorts that I have been.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
2
Hotel check-in:
3
Maintenance:
2
Location:
3
Room cleanliness:
2
Hotel Staff:
4
Value:
1
Dining options:
1

Traveler type: Family


Expand full review

Score

4 out of 5

Great View and Location

Mr. Traveler Jul 14, 2009

Would recommend to a friend!

NH Krystal is great if your looking for a hotel near popular clubs, bars, malls and markets. Nearby shopping is not so cheap ... so I suggest taking a short bus to La Isla mall, to shop, and walmart for grocery needs. I also found it very nice that the hotel had a very calming atmophere with minimal vendors around. The hotel restaurant "El Mortero" was very beautiful and had a great, live mariachi band but was very pricey.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
5
Hotel check-in:
4
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
4
Value:
4
Dining options:
2

Traveler type: Friends


Expand full review

Score

3 out of 5

Simply not what i expected.

BT Jul 14, 2009

Not good service ...

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
3
Hotel check-in:
2
Maintenance:
3
Location:
5
Room cleanliness:
3
Hotel Staff:
2
Value:
4
Dining options:
3

Traveler type: Couples


Expand full review

Score

3 out of 5

Good air conditioning!!!

cancun traveler Jul 13, 2009

It was a nice hotel - the front desk ladies were somewhat helpful - didnt have our room once we got there, so we had to wait ... more than an hour for our room. The pool was a little dirty - and I didnt like how there wasnt a sandy beach right behind the hotel - there were sand bags and the wall of the hotel's pool. If you came to relax - Im not sure this hotel is right for you - it is located right around the party local of cancun. Friday night I could hear neighbors screaming and slamming doors - very annoying!

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
3
Hotel check-in:
1
Maintenance:
4
Location:
3
Room cleanliness:
4
Hotel Staff:
3
Value:
3
Dining options:
1

Traveler type: Family


Expand full review

Score

4 out of 5

FANATASTIC LOCATION, SERVICE AND PEOPLE

KIKI SUPER RELOADED!!! Jul 12, 2009

Would recommend to a friend!

VERY FRIENDLY PEOPLE, SERVICE WAS GREAT, LOCATION ITS PERFECT, CLOSE TO THE BEST NIGHT CLUBS, SHOPPING CENTERS, TOUR STANDS, ... EVERYTHING... I JUST LOVED IT!!!

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
3

Traveler type: Friends


Expand full review

Score

3 out of 5

Trip hint

fantastic family getaway

trini Jul 5, 2009

Would recommend to a friend!

My family and myself just wanted to get away for 3 days and Cancun was the best place to choose based on the airfare price ... and hotel price. It was all I expected except for........the weather, it bit hazy, rainy, jajajajaja.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
3

Traveler type: Family

Nightlife hint, Short Walk

You can go out have the time of your life dining-drinking and can always walk back to the hotel, everything is walking distance


Expand full review

Score

4 out of 5

Gorgeous view - possible mold problem

tlalvarez Jun 29, 2009

Would recommend to a friend!

Pool and view are absolutely breathtaking. However, there was a lot of rain which caused a lot of condensation inside the ... room. The roof was also leaking in the lobby. My mom experienced a massive allergy attack which we could only suspect might have been mold (one of her main allergies), although none was visible.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
3
Dining options:
5

Traveler type: Family


Expand full review

Score

2 out of 5

Not at all what i expected

nickycole Jun 16, 2009

average ...

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
2
Hotel check-in:
3
Maintenance:
3
Location:
3
Room cleanliness:
3
Hotel Staff:
4
Value:
3
Dining options:
2

Traveler type: Couples


Expand full review

Score

4 out of 5

Perfect location!

Wishing I was still there Jun 1, 2009

Would recommend to a friend!

This hotel was located in the perfect spot, close to all the major nightclubs and shopping centers so we never had to take a ... taxi anywhere. Ocean-view room had a beautiful view. The only dissapointing thing was that there was no beach, but then again none of the hotels did due to the hurricane a few years ago.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
3
Maintenance:
3
Location:
5
Room cleanliness:
4
Hotel Staff:
4
Value:
4
Dining options:
3

Traveler type: Friends


Expand full review

Score

4 out of 5

Great Location

yucateca May 30, 2009

Would recommend to a friend!

The hotel is in a great location, beach front and shops and restaurants are close enough for a brief walk. Beautifull pool ... area. Although we were only there for a brief period, (too short to complain about the odor and shower water spiling on the floor) the minor problems mentioned before could be fixed and would recommend it as a convenient location.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
3
Hotel check-in:
5
Maintenance:
3
Location:
5
Room cleanliness:
3
Hotel Staff:
5
Value:
5
Dining options:
3

Traveler type: Couples


Expand full review

Score

1 out of 5

the rooms smelt like mildew.

esh May 29, 2009

The room smelt like mildew. The room service guy tried to over charge me. Thought I didn't know that the american dollar was ... worth a little more than pesos..

Hotel features (5=best, 1=worst)
Amenities:
1
Room comfort:
1
Hotel check-in:
3
Maintenance:
1
Location:
5
Room cleanliness:
1
Hotel Staff:
1
Value:
1
Dining options:
2

Traveler type: Friends


Expand full review

Score

4 out of 5

Trip hint

NH Krystal Hotel, Cancun

Bruno and Jorge May 28, 2009

Would recommend to a friend!

Everything was wonderful at the hotel except for the faulty air conditioning system that did not de humidify and left the ... room damp. Towels or bathing suits did not dry. It did a poor job of cooling as well. We loved the pools, the location and the staff was excellent. When I mentioned the air conditioning problem............their reaction was....we know but there is nothing they could do about it.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
2
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples

Dining hint, Short Walk

The Argentinian steak house in the nearby mall was excellent.


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Score

3 out of 5

Great location

Shy Shawnta May 27, 2009

Would recommend to a friend!

We went to Cancun for the annual Cancun Jumpoff event. We had a great view of the pool and ocean from our room. We stayed ... on the new side of the hotel. We had a few issues when we arrived. Their weren't enough staff checking in the customers. When we got to our room, we had no iron or iron boarding. Their were 2 days where we had no water to take a shower or wash our hands for a few hours. We had asked for 2 double beds but got a king size, no big deal but it would have been nice to know before we walked into our room.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
3
Dining options:
3

Traveler type: Friends


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Score

4 out of 5

Trip hint

Alright

Hellboy May 27, 2009

Would recommend to a friend!

The hotel is good and nice but the only thing I didn't like about it was there is no microwave and refrigerator. ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
3
Location:
5
Room cleanliness:
3
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Single

Nightlife hint, Short Walk

Party till the sun up!


Expand full review

Score

4 out of 5

Trip hint

My Cancun Trip

Sheneika May 26, 2009

Would recommend to a friend!

The NH Krystal is in a prime location along the club strip in Cancun. The staff was very pleasant and eager to provide ... assistance. The hotel décor was very nice and the rooms as well as other areas were generally clean and well maintained. The only complaint I had was my room was located on the old side of the hotel and I had severe plumbing issues. For example, my toilet kept clogging and there were leaks throughout my bathroom which left a rank smell in my room. Besides the plumbing issues I was really satisfied with my overall experience at the NH Krystal and I will definitely recommend someone staying there.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
4
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Friends

Nightlife hint, Short Walk

The clubs in Cancun were amazing! I had a fantastic time and look forward to going back next Memorial Day weekend!


Expand full review


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Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.

Sort hints by: most recent | distance from hotel

Shopping hint, Short Walk

Lots of shopping close by. You can walk or take a taxi for further down the strip. If you decide to take a taxi, always ask how much BEFORE you get in for the ride.

--Stylingbeauty, Iowa Sep 16, 2009

Recreation/Attractions hint

Book your tours online with entertainment plus like I did. All tours showed up when told and arrived when told. Skip the time share people they will give you free alcohol just to get you to buy and sign. Trust me, they will waste 4 hours of your time and will not let you go until you give in they are timeshare sharks. Do not give in to them they promise you free tours, free alcohol, food etc..

--mom of 2, San Antonio, TX Jul 31, 2009

Nightlife hint, Short Walk

You can go out have the time of your life dining-drinking and can always walk back to the hotel, everything is walking distance

--trini, eeuu Jul 5, 2009

Dining hint, Short Walk

The Argentinian steak house in the nearby mall was excellent.

--Bruno and Jorge, Philadelphia, Pennsylvania, USA May 28, 2009

Nightlife hint, Short Walk

Party till the sun up!

--Hellboy, FL May 27, 2009

Nightlife hint, Short Walk

The clubs in Cancun were amazing! I had a fantastic time and look forward to going back next Memorial Day weekend!

--Sheneika, Washington, DC May 26, 2009

Nightlife hint, Short Walk

5 minute walking distance from Dady O's,The City etc.!!!!!!

--luda, Brooklyn,NY May 26, 2009

Nightlife hint, Short Walk

5 min.

--De and Jo, Pontiac, Michigan May 12, 2009

Nightlife hint, Short Walk

Location of this hotel was best when it comes for clubs and malls nothing more.

--NOCTURNAL, Nocturnal, NYC May 11, 2009

Nightlife hint, Short Walk

COCO BONGO was a night to remember!

--Tilah & Vinnie, Philadelphia, PA Apr 30, 2009

Nightlife hint, Short Walk

If you like nightlife, stay close to shopping Isla. Most clubs are close although you can take a city bus to everything for 65cents. COCO BONGO is THE BEST!!!!!!Get a VIP pass or do the club hopper. It saves money and time on standing in lines and if you tip good 1 time a guy will get you ur drinks all night. You can usually get discounts at ur hotel. Free t-shirts too. Get them upon exit, u don't wanna carry them all night.

--TraceyTexas4u, Nashville TN. Apr 25, 2009

Money savers hint, In Hotel

Book excursions and club packages through the hotel...most people in the streets are rip offs!!!

--Love to Travel, NJ Apr 22, 2009

Nightlife hint, Short Walk

Go to isla de las mujeres. Cocobongo, and hop on the party hopper tour

--partytravel, philadelphia,pa Apr 7, 2009

Time savers hint, Short Drive

Bring extra $$ for taxis. Walking long distance everyday sores up the feet and can cause blisters.

--Student, Parker, CO Mar 20, 2009

Nightlife hint, Short Walk

Lots of fun still available on the strip. Prices are still comparable to U.S.for food and most drinks on the strip. You DON'T want to get in trouble in Mexico or anywhere else in or out of the U.S. USE YOUR HEAD, DON'T GET CRAZY and you can have a great trip! Recommend hotel with some reservations.

--Georgia Girl, Northwest Georgia Mar 8, 2009

Money savers hint

If you need to go anywhere on the hotel zone or to downtown Cancun, don't take taxi - take the bus. Buses run very frequently, every 5 minutes, and cost 6.5 pesos (50 cents) per person, one way. But be sure to have correct change in pesos. If you pay in dollars, don't expect any change, and you will be charged at least $1 per person.

--Alinavc, New Haven, CT Mar 1, 2009

Dining hint, Short Walk

the Hard Rock Cafe is about three blocks away and also entertainment

--Shelley, New York Nov 20, 2008

Dining hint, Short Walk

Cambalache retaurant in the nearby shopping center was one of the best we've ever been in...the service and food outstanding

--Barbara, USA Nov 17, 2008

Nightlife hint, Short Walk

2 - 3 blocks to lots of entertainment

--Brenda, Seymour Sep 23, 2008

Nightlife hint, Short Walk

Coco Bongo, The City clubs (very short), restaurants, mall

--Anthony, Kew Gardens Aug 25, 2008

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Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.

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Last Updated: 11/23/2009