Only a few hotel rooms are currently available at this rate. Availability can change at any time and may affect the prices.

Playa Del Carmen, MX   

La Tortuga Hotel & Spa - Adults Only

User score 4.3 out of 5 See all reviews
Avenida 10 Esquina Calle 14,Playa Del Carmen, Mexico 77710
special offer

25% OFF at El Bistro Restaurant + FREE Wireless

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Book this hotel
from 104 USD
/ night*

Terms and conditions

*rate found for check-in Dec 21, check-out Dec 22

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Hotel policies

Check-in: 1500
Check-out: 1200
Local currency: USD

Charmin Boutique hotel, located around the corner from the Famous 5th Avenue in Playa del Carmen with Swin Up Suites.

La Tortuga, Hotel & Spa features 51 rooms in five categories, each with its own personality and charm. 8 Superior Jr Suites; 10 Jr. Suites (8 Roof top Jacuzzi); 5 Swim up Standard Plus, 18 Standard Plus and 10 Standard rooms. All rooms have air conditioning, Cable TV, telephone, ceiling fan king size or double bed, night table, private shower, bathroom amenity kit, safety deposit box, hair dryer, coffee maker, and minibar.

Junior Suites have additional to the previous features a Jacuzzi indoors or Rooftop (upon request), bath robes and slippers, flat screen tv. Special welcome for honeymooners. Rooftop Jacuzzi have a large terrace with sofa. Spa services: massage, pedicure, manicure, temazcal.

The hotel provides many services such as Airport transfer, Bar, Billiards, Doctor on call, Dry cleaning, Golf course, Internet access-High Speed, Internet access-Wireless, Laundry service, Lobby, Non-smoking rooms, Parking facilities-at cost, Reception, Restaurant, Room service, Safe deposit box, Spa services (Massage, Facial, Steam Room, etc.), Solarium, Swimming pool-outdoor and Tour desk.

Hotel policies

Check-in: 1500
Check-out: 1200
Local currency: USD


Terms and conditions

*rate found for check-in Dec 21, check-out Dec 22

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

4.3 out of 5

(8 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 
See all reviews

Hotel address: Avenida 10 Esquina Calle 14, Playa Del Carmen, Mexico  77710  

 
 

Area served

Playa Del Carmen.

Area airports

International Airport:CANCUN INTERNATIONAL AIRPORT –65 Kms, 45 MIN Domestic Airport:PLAYA DEL CARMEN -1 KM

Description

La Tortuga, Hotel & Spa, is perfectly located in the heart of Playa del Carmen, the perfect place to set up base for your visit to the Riviera Maya. 45 minutes from Cancun Intl. Airport. Two blocks from the most beautiful stretch of white sandy beach, just around the corner from the famous 5th Avenue with its myriad of cafes, restaurants and colorful Mexican handicrafts. The open design is a reflection of the warm Caribbean weather, with attention to details, the hotel has created a charming personal ambiance, which makes you feel comfortable and relaxed, yet refined.

Amenities

  • Internet Access
  • Room service
  • Pool
  • High Speed Internet
  • Meeting/banquet facilities
  • Spa services
  • Restaurant
  • Free Breakfast
  • Wireless internet
  • Conference Facilities

Dining

EL BISTRO

Bistro' Restaurant and Bar serves fine International Fusion Cuisine. Salads, sandwiches, light snacks for lunch. Wine cellar.

Please enter check-in and check-out dates to the right to select a room

Superior Junior Suite

The room offers one King bed with Air conditioning, Alarm clock, Bathroom amenities, Cable/Satellite TV, Ceiling fan, Color TV, Ensuite/Private bathroom, private jacuzzi, bathrobes and slippers, Hairdryer, Laundry service, Mini bar, Room service, Safe in room, Balcony, Tea and coffee making facilities and Telephone.

Standard

The room offers 2 Twin or 2 Queen or 1 Queen or 1 King bed with Air conditioning, Alarm clock, Bathroom amenities, Cable/Satellite TV, Ceiling fan, Color TV, Ensuite/Private bathroom, Hairdryer, Laundry service, Mini bar, Room service, Safe in room, Tea and coffee making facilities and Telephone.

Standard Plus

The room offers 1 King or 2 Queen with Air conditioning, Alarm clock, Bathroom amenities, Cable/Satellite TV, Ceiling fan, Color TV, Ensuite/Private bathroom, Balcony, Hairdryer, Laundry service, Mini bar, Room service, Safe in room, Tea and coffee making facilities and Telephone.

Junior Suite

The room offers 1 King or 2 Queen with Air conditioning, Alarm clock, Bathroom amenities, Cable/Satellite TV, Ceiling fan, Color TV, Ensuite/Private bathroom, Private jacuzzi, Balcony, Hairdryer, Laundry service, Mini bar, Room service, Safe in room, Tea and coffee making facilities and Telephone.

Hotel policies

Check-in: 1500
Check-out: 1200
Local currency: USD


Terms and conditions

*rate found for check-in Dec 21, check-out Dec 22

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

4.3 out of 5

(8 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

What makes CheapTickets reviews unique

  • Exclusive insights and feedback: We only accept reviews from customers who have booked a stay at this hotel. This helps ensure we get the most trustworthy opinions and observations possible.
  • Quick tips: Get the most out of your stay with practical, money-saving tips on what to do, where to eat and how to get around.

How to Submit a Review

Hotel reviews can be submitted any time after your trip dates have passed. Simply log into your My Trips and select Past Trips from the left hand navigation section. Select the trip with the hotel you wish to review and click the "Write a review" link displayed next to the hotel portion of your itinerary.

Once complete, your review should be visible on the site within 2-3 business days.

What makes CheapTickets reviews unique

How to submit a review

Most recent reviews

Score

5 out of 5

Trip hint

Awesome hotel!!!

chills1138 Nov 2, 2009

Would recommend to a friend!

My girlfriend and I wanted a quiet get away that gave us access to the town so we weren't secluded in a resort. La Tortuga ... did that. It is located a block from the main strip, and a few blocks from the beach. There are 2 beach clubs you'll have access to, as well. The staff was amazing. They are very helpful and went above and beyond in doing research for activities for us. The restaurant was top-notch and the free breakfast is a big, full meal; not a "continental breakfast." The rooms weren't huge, but they were great for us. The furniture is new and everything was always very clean. The housekeeper even folded the towels into animal shapes each day. There were many little things that like which made our stay so pleasant.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples

Shopping hint

There's lots of shopping in Playa del Carmen... LOTS. But if you leave the town you can get better deals that in the shops along the main strip. Things aren't expensive there as it is, but you can save some money by going out a little farther. Plus you get to see more of the culture.


Expand full review

Score

5 out of 5

Trip hint

Perfect in Playa

dunedingirl Sep 1, 2009

Would recommend to a friend!

The hotel was gorgeous, perfect location and the staff went above and beyond. We enjoyed the daily breakfast, the refreshing ... pool, the bar and happy hour and we can't say enough good things about everyone who worked there.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Couples

Money savers hint, Short Walk

Use the ADO bus for Xcaret, Tulum and back and forth from airport. Incredibly easy and inexpensive


Expand full review

Score

5 out of 5

Trip hint

Beautiful hotel/staff and great location

Barb50 Jul 22, 2009

Would recommend to a friend!

We went to relax and enjoy my 50th birthday. It was wonderful - no, perfect! Staff recommendations on things to do were ... excellent and they went well out of their way to make my birthday very memorable by showering the bed with flower petals, putting up balloons, and providing cake and champagne. They also placed tealight candles up the stairs to our rooftop hot tub which they had also filled with bubbles and more petals :) The pool area is so well designed that many people can be in it but it still feels very private, there are a lot of areas to hide away and relax in the sun or shade and the staff makes sure you are always taken care of with food and drinks. The breakfasts were delicious, the staff were very friendly and very helpful, the pillows and bed were great, and I highly recommmend the hotel. Yes, I would definitely stay there again.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples

Dining hint, Short Walk

El Fogon restaurant is a local food paradise!


Expand full review


See all 8 user reviews

Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.

Trip hints from our users

Shopping hint

There's lots of shopping in Playa del Carmen... LOTS. But if you leave the town you can get better deals that in the shops along the main strip. Things aren't expensive there as it is, but you can save some money by going out a little farther. Plus you get to see more of the culture.

--chills1138, Naperville, IL Nov 2, 2009

Money savers hint, Short Walk

Use the ADO bus for Xcaret, Tulum and back and forth from airport. Incredibly easy and inexpensive

--dunedingirl, Dunedin, FL USA Sep 1, 2009

Dining hint, Short Walk

El Fogon restaurant is a local food paradise!

--Barb50, Parkville, MO Jul 22, 2009

See all trip hints

Reviews from our customers

Overall score

4.3 out of 5

(8 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

How to submit a review

Sort reviews by: most recent | highest rating | lowest rating

Expand all reviews

Score

5 out of 5

Trip hint

Awesome hotel!!!

chills1138 Nov 2, 2009

Would recommend to a friend!

My girlfriend and I wanted a quiet get away that gave us access to the town so we weren't secluded in a resort. La Tortuga ... did that. It is located a block from the main strip, and a few blocks from the beach. There are 2 beach clubs you'll have access to, as well. The staff was amazing. They are very helpful and went above and beyond in doing research for activities for us. The restaurant was top-notch and the free breakfast is a big, full meal; not a "continental breakfast." The rooms weren't huge, but they were great for us. The furniture is new and everything was always very clean. The housekeeper even folded the towels into animal shapes each day. There were many little things that like which made our stay so pleasant.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples

Shopping hint

There's lots of shopping in Playa del Carmen... LOTS. But if you leave the town you can get better deals that in the shops along the main strip. Things aren't expensive there as it is, but you can save some money by going out a little farther. Plus you get to see more of the culture.


Expand full review

Score

5 out of 5

Trip hint

Perfect in Playa

dunedingirl Sep 1, 2009

Would recommend to a friend!

The hotel was gorgeous, perfect location and the staff went above and beyond. We enjoyed the daily breakfast, the refreshing ... pool, the bar and happy hour and we can't say enough good things about everyone who worked there.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Couples

Money savers hint, Short Walk

Use the ADO bus for Xcaret, Tulum and back and forth from airport. Incredibly easy and inexpensive


Expand full review

Score

5 out of 5

Trip hint

Beautiful hotel/staff and great location

Barb50 Jul 22, 2009

Would recommend to a friend!

We went to relax and enjoy my 50th birthday. It was wonderful - no, perfect! Staff recommendations on things to do were ... excellent and they went well out of their way to make my birthday very memorable by showering the bed with flower petals, putting up balloons, and providing cake and champagne. They also placed tealight candles up the stairs to our rooftop hot tub which they had also filled with bubbles and more petals :) The pool area is so well designed that many people can be in it but it still feels very private, there are a lot of areas to hide away and relax in the sun or shade and the staff makes sure you are always taken care of with food and drinks. The breakfasts were delicious, the staff were very friendly and very helpful, the pillows and bed were great, and I highly recommmend the hotel. Yes, I would definitely stay there again.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples

Dining hint, Short Walk

El Fogon restaurant is a local food paradise!


Expand full review

Score

4 out of 5

Trip hint

La Tortuga Hotel & Spa Review

ChiYFG Jul 22, 2009

Would recommend to a friend!

It was great! We are a gay couple and the entire staff treated us like any other couple enjoying the hotel and area in ... general. The hotel was perfect for us--everyone was very accomodating and gracious. La Tortuga has top knotch staff who are friendly and very knowledgable--ESPECIALLY THE RECEPTION/CHECK-IN AREA. They gave us incredible suggestions that we took advantage of. We will stay there everytime we go to Playa del Carmen!! Our standard plus room was on the small side, but we weren't looking for a big room in the first place. We only used it to freshen up and sleep. Being in Playa, the last thing you want to do is be in your hotel room anyway. Oh, and our cozy private balcony looking onto the hotel pool was so so so nice. ENJOY!

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples

Money savers hint, In Hotel

Make sure to take advantage of the included breakfast. Some of the best food we've had! And don't think they simply offer bagels, muffins, juice, and coffee...I'm talking about a full service, hot food, sit-down experience! Good stuff!


Expand full review

Score

5 out of 5

La Tortuga Hotel & Spa Was Amazing!

Julio and Veronica May 26, 2009

Would recommend to a friend!

My girlfriend and I planned our vacation 6 months in advance of our stay. At that time, Chicago was frigid and we were very ... much looking forward to the warm weather of Playa. We looked at what others had mentioned about La Tortuga hotel when making our decision. The comments from other guests prevented us from staying at all-inclusive resorts and other small hotels.Those comments from guests were spot on! Playa Del Carmen is an amazing destination in of itself. La Tortuga Hotel made it even better. The hotel was classy, clean, low-key, and beautiful. The staff at the hotel made our stay even better! I planned on proposing to my girlfriend over this stay. She's now my fiance. They helped me arrange a private dinner, musical trio, and all the other extra special touches. The spa was fantastic! The restaurant was super excellent. But the staff -- fantastic -- [...] and all the rest -- every guest was happy.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples


Expand full review

Score

4 out of 5

great service,very comfortable

rickles May 11, 2009

Would recommend to a friend!

besides a great location, latortuga has friendly service always smiling and helpful. my bed was king size and very ... comfortable,nice breakfast and dinners

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
4
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Single


Expand full review

Score

4 out of 5

Trip hint

Best in Playa

Drew Mar 9, 2009

Would recommend to a friend!

Great restaraunts, boutiques, cafes & shopping right around the corner. Beaches are beautiful, although they aren't right in ... back of the hotels. Just get to them early so you can get chairs & umbrellas otherwise the heat will become uncomfortable. This was an amazing trip for just myself and my girlfriend, but we both felt that going with another couple or 2 would have been really fun as well..

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
4
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples

Recreation/Attractions hint, Short Drive

Take the bus to Tulum and see some of the ancient ruins, quiet beaches, and awesome cenotes.


Expand full review

Score

2 out of 5

Trip hint

Great romantic hotel for couples

Tiffany Oct 14, 2008

Would recommend to a friend!

LaTortuga is overall a great hotel. The only drawback was that the room was very small. The hotel manger told us that we ... had a queen-sized bed in our standard room, but to me it was more the size of a double. I am used to a king at home so this was an adjustment. The bathroom left a lot to be desired. Small, cramped, and the shower was inadequate (very weak water pressure and shower head sprayed water kind of everywhere). The hotel grounds are amazing, the free breakfast every morning was delicous, and the hotel staff were top notch. So this made up for the few inconveniences we had with the room. My fiance and I are going back next year but this time we will stay in the honeymoon suite. :)

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
2
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
4
Hotel Staff:
5
Value:
4
Dining options:
5

Traveler type: Family

Nightlife hint, Short Walk

Great location, convenient to all the shops and dining in Playa.


Expand full review


Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.

Sort hints by: most recent | distance from hotel

Shopping hint

There's lots of shopping in Playa del Carmen... LOTS. But if you leave the town you can get better deals that in the shops along the main strip. Things aren't expensive there as it is, but you can save some money by going out a little farther. Plus you get to see more of the culture.

--chills1138, Naperville, IL Nov 2, 2009

Money savers hint, Short Walk

Use the ADO bus for Xcaret, Tulum and back and forth from airport. Incredibly easy and inexpensive

--dunedingirl, Dunedin, FL USA Sep 1, 2009

Dining hint, Short Walk

El Fogon restaurant is a local food paradise!

--Barb50, Parkville, MO Jul 22, 2009

Money savers hint, In Hotel

Make sure to take advantage of the included breakfast. Some of the best food we've had! And don't think they simply offer bagels, muffins, juice, and coffee...I'm talking about a full service, hot food, sit-down experience! Good stuff!

--ChiYFG, Chicago, IL Jul 22, 2009

Recreation/Attractions hint, Short Drive

Take the bus to Tulum and see some of the ancient ruins, quiet beaches, and awesome cenotes.

--Drew, Long Isalnd, NY Mar 9, 2009

Nightlife hint, Short Walk

Great location, convenient to all the shops and dining in Playa.

--Tiffany, Dallas Oct 14, 2008

Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.

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Need help booking your trip?

Book online or call

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Note: An infant who turns 2 before or during travel requires a child's fare.

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I have a promotion code.

What is a promotion code?

A promotion code is your key to redeeming discounts, special CheapTickets offers and rewards. To redeem, enter your promotion code below, then look for hotels marked with the icon. We'll apply the discount to the total cost when you pay. Promotion codes can only be used once with each booking, and they're good only up to the total amount of your booking (including service fee and taxes) or promotion code amount, whichever is less.

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Book online or call

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Last Updated: 11/24/2009