Only a few hotel rooms are currently available at this rate. Availability can change at any time and may affect the prices.

Cozumel, MX   

InterContinental Presidente Cozumel Resort & Spa

User score 4.6 out of 5 See all reviews
Km 6.5, Carretera a Chankanaab,Cozumel, Mexico 77600
Book this hotel
from 205 USD
/ night*

Terms and conditions

*rate found for check-in Dec 21, check-out Dec 22

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Hotel policies

Check-in: 1500
Check-out: 1200
Local currency: USD

The Only Luxury Resort on the Island with a four diamond rating from AAA, Presidente InterContinental Cozumel Resort & Spa is an intimate, elegant destination on the beautiful island of Cozumel.Member of The Leading Hotels of the World is situated on a half mile stretch of private white sand beach. This property, surrounded by the turquoise waters of the Mexican Caribbean, is approximately six miles from Cozumel International Airport.

Guest rooms are large and airy, with high ceilings, marble floors and spacious bathrooms.

The redesigned rooms and suites feature furniture imported from Indonesia mixed with handmade Mexican details. All rooms offer Egyptian cotton duvets, bathrobes, plasma Television, Free wireless internet(also available throughout the property), in-room electronic safe, hairdryer, vanity mirrors, bathroom scale, coffee-maker, minibar, complimentary bottled water, alarm clock radio with i-Pod Docking stations and pillow menu.

Housekeeping service is provided twice a day, 24 hour butler service is available at no additional charge in Reef Rooms, Reef Suites and Presidential Suites.

The property 800 square foot Ocean Suites are located on the top floors of the tower and include balconies that offer the oversized bathrooms.

Hotel amenities include putting green, preferential rate at Cozumel Country Club, Kids Club activities, baby sitting, concierge, fitness center, car rental desk, currency exchange, and 24-hour room service.

Guests can rent snorkel gear or arrange diving trips and certification through Scuba Du.

The hotel Spa incorporates indigenous products of Cozumel into its menu including several signature Mayan treatments.

A Wide variety of dining options are also available on property. El Caribeno is an oceanfront Palapa restaurant offering international cuisine with a selection of Mexican and regional dishes as well as views of Cozumel unique sunsets. Alfredo di Roma specializes in gourmet Italian cuisine and has the Island's largest wine cellar. Cana Brava Bar offers light dining options served directly on the beach.

More hotel amenities: Full-service spa, scuba du scuba/snorkeling operator, in-house wedding specialist, putting green, high-speed wireless internet, 24-hour currency exchange, computer rental services, concierge service, tour & travel desk, 24- hour business center, 24-hour fitness center, On site car rental services.

Hotel policies

Check-in: 1500
Check-out: 1200
Local currency: USD


Terms and conditions

*rate found for check-in Dec 21, check-out Dec 22

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

4.6 out of 5

(42 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 
See all reviews

Hotel address: Km 6.5, Carretera a Chankanaab, Cozumel, Mexico  77600  

 
 

Area served

Cozumel.

Area airports

Cozumel International Airport - 9 kms, Cancun International Airport - 60 kms.

Description

The Island of Cozumel is located at the eastern tip of Mexico's Yucation Peninsula and is the largest inhabited island in Mexico. Cozumel measures 30 miles from north to south and 10 miles from east to west, surrounded by pristine white sand beaches. Cozumel, which has an average annual temperature of 79 F, is home to a number of ancient Mayan archeological sites and Mesoamerican Reef, the largest reef system of the Americas, extending more than 620 miles.

Amenities

  • Internet Access
  • Wireless internet
  • Free Parking
  • Health Club
  • Fitness room
  • High Speed Internet
  • Meeting/banquet facilities
  • Handicapped rooms/facilities
  • Concierge
  • Spa services
  • Pool
  • Room service
  • Conference Facilities
  • Pets OK
  • Business center
  • Restaurant

Dining

The El Caribeno

Restaurant is an ocean-front palapa restaurant offering International Cuisine with a selection of Mexican and regional specialities. The restaurant is home to the resort's main bar, which offers an impressive selection of cocktails and a comprehensive Tequila menu, while enjoying the island's best sunset views.

Cana Brava Bar & Grill

You’ll never have to move from your beach chair to enjoy tropical cocktails and snacks. Located right on the sand, this casual restaurant serves Mexican appetisers such as ceviche and nachos, fruit or shrimp salads, and for heartier appetites, a selection of fajitas, burgers and sandwiches. El Arcoiris (The Rainbow), a smooth blend of amaretto, vodka, orange juice and Blue Curaçao topped with grenadine, is a popular drink choice.

Alfredo di Roma

Combines the tastes of Northern Italy with fresh seafood delicacies. With incredible views of the white sandy for evening dining. The restaurant has the island's best wine cellar and offers a unique wine bar concept. A private dining room with it's own private terrace are the perfect venue for special celebrations.

Please enter check-in and check-out dates to the right to select a room

Ocean View

Spacious rooms with balconies and inspiring ocean-front views of the beaches and Caribbean Sea, measuring 535 to 645 sq. ft. All King-size or Double-bed rooms feature Egyptian cotton duvets, bathrobes, flat screen TV, wireless internet, in-room safe, hairdryer, vanity mirror, scale, in-room coffee maker, well assorted minibars, complimentary bottled water and alarm clock radio with MP3 ports.

Beach Front Superior

Oversized rooms measuring 670 to 755 sq. ft., with ample private terraces offering direct access to the beach. All King-size or Double-bed rooms feature Egyptian cotton duvets, bathrobes, flat screen TV, wireless internet, in-room safe, hairdryer, vanity mirror, scale, in-room coffee maker, well assorted minibar, complimentary bottled water and alarm clock radio with MP3 ports.

Ocean Suite

One-bedroom suites offering spectacular views of the Caribbean Sea. All suites include balconies and oversized bathrooms featuring glass-enclosed bathtubs with ocean views and an enhanced living room area with couch. King or Double-bed suites measure over 800 square feet (75 square metres) and offer Egyptian cotton duvets, bathrobes, 40-inch flat screen TV, wireless internet, in-room safe, hairdryer, vanity mirror, scale, in-room coffee maker, well assorted minibars, complimentary bottled water and alarm clock radio with MP3 ports.

Reef Room Deluxe

Privileged location on the northern side of the hotel, and direct access to the beach and reefs. These exclusive rooms with unparalleled views of the Caribbean Sea, measure over 700 square feet available with King sized or double Beds. Rooms feature Egyptian cotton duvets, bathrobes, flat screen TV, wireless internet, in-room safe, hairdryer, vanity mirror, scale, in-room coffee maker, well assorted minibar, complimentary bottled water and alarm clock radio with MP3 ports.

Reef Suites Deluxe

Privileged location on the northern side of the hotel, and direct access to the beach and reefs. These exclusive suites with unparalleled views of the Caribbean Sea, measure over 1400 square feet all with king size beds. Suites offer Egyptian cotton duvets, bathrobes, flat screen TV, wireless internet, in-room safe, hairdryer, vanity mirror, scale, in-room coffee maker, well assorted minibar, complimentary bottled water and alarm clock radio with MP3 ports.

Pool View

Comfortable rooms measuring from 452 to 580 square feet all featuring private balcony or terrace, overlooking the Sayab Pool and gardens. “Sayab” in Mayan means water source, and this quiet-pool is an oasis amidst the resort’s gardens. All King-size or Double-bed rooms feature Egyptian cotton duvets, bathrobes, flat screen TV, wireless internet, in-room safe, hairdryer, vanity mirror, scale, in-room coffee maker, well assorted minibar, complimentary bottled water and alarm clock radio with MP3 ports.

Hotel policies

Check-in: 1500
Check-out: 1200
Local currency: USD


Terms and conditions

*rate found for check-in Dec 21, check-out Dec 22

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

4.6 out of 5

(42 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

What makes CheapTickets reviews unique

  • Exclusive insights and feedback: We only accept reviews from customers who have booked a stay at this hotel. This helps ensure we get the most trustworthy opinions and observations possible.
  • Quick tips: Get the most out of your stay with practical, money-saving tips on what to do, where to eat and how to get around.

How to Submit a Review

Hotel reviews can be submitted any time after your trip dates have passed. Simply log into your My Trips and select Past Trips from the left hand navigation section. Select the trip with the hotel you wish to review and click the "Write a review" link displayed next to the hotel portion of your itinerary.

Once complete, your review should be visible on the site within 2-3 business days.

What makes CheapTickets reviews unique

How to submit a review

Most recent reviews

Score

5 out of 5

Trip hint

even in crisis, it was great

cajenlizard Nov 9, 2009

Would recommend to a friend!

The hotel knows service, you are greeted with drinks, and we even arrived early and our room was ready. The room has an ... outside rain shower, and the most comfortable beds and pillows. We were even there for Hurrican Ida and still got our coffee brought to us at 7:00am. Wind blowing and all. You can't beat that.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Friends

Dining hint, Long Walk

Guredo's pizza


Expand full review

Score

4 out of 5

Trip hint

not impressed

Maya Nov 2, 2009

Very relaxing/boring place. Good for snorkling and diving. Only one restorant open for dinner and breakfast and expencive. At ... check out time they are try to charge us exta for " hotel service" and other things.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
3
Maintenance:
3
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
3
Dining options:
2

Traveler type: Family

Dining hint, Short Drive

We would recomend for dining unexpensive and very good mex. restorant La Hach in 10 min. drive from the hotel.


Expand full review

Score

5 out of 5

Trip hint

InterContinental Presidente Cozumel

Atazman Oct 31, 2009

Would recommend to a friend!

The hotel is a real pleasure to stay in. However, this trip they had the outside restaurant and bar area closed for evening ... meals (doing restoration work). We missed this because it is a beautiful setting right on the water. Also, the indoor restaurant had some "extra" cover charges that did not make sense. Not a lot of money, but I just don't like surprises. I will definitely stay here again (this was our 5th trip), but I will make sure I am aware of any "service fees" (like $15/night charged this trip) and other charges that are not included in the room rates.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
3
Room cleanliness:
5
Hotel Staff:
5
Value:
3
Dining options:
3

Traveler type: Couples

Recreation/Attractions hint, In Hotel

This hotel has a lengthy shoreline that is fabulous for snorkeling. It also has a dock where boats load passengers for scuba diving, etc.


Expand full review


See all 42 user reviews

Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.

Trip hints from our users

Dining hint, Long Walk

Guredo's pizza

--cajenlizard, houston, tx Nov 9, 2009

Dining hint, Short Drive

We would recomend for dining unexpensive and very good mex. restorant La Hach in 10 min. drive from the hotel.

--Maya, Colorado Nov 2, 2009

Recreation/Attractions hint, In Hotel

This hotel has a lengthy shoreline that is fabulous for snorkeling. It also has a dock where boats load passengers for scuba diving, etc.

--Atazman, Pleasanton, Ca Oct 31, 2009

See all trip hints

Reviews from our customers

Overall score

4.6 out of 5

(42 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

How to submit a review

Sort reviews by: most recent | highest rating | lowest rating

Expand all reviews

Score

5 out of 5

Trip hint

even in crisis, it was great

cajenlizard Nov 9, 2009

Would recommend to a friend!

The hotel knows service, you are greeted with drinks, and we even arrived early and our room was ready. The room has an ... outside rain shower, and the most comfortable beds and pillows. We were even there for Hurrican Ida and still got our coffee brought to us at 7:00am. Wind blowing and all. You can't beat that.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Friends

Dining hint, Long Walk

Guredo's pizza


Expand full review

Score

4 out of 5

Trip hint

not impressed

Maya Nov 2, 2009

Very relaxing/boring place. Good for snorkling and diving. Only one restorant open for dinner and breakfast and expencive. At ... check out time they are try to charge us exta for " hotel service" and other things.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
3
Maintenance:
3
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
3
Dining options:
2

Traveler type: Family

Dining hint, Short Drive

We would recomend for dining unexpensive and very good mex. restorant La Hach in 10 min. drive from the hotel.


Expand full review

Score

5 out of 5

Trip hint

InterContinental Presidente Cozumel

Atazman Oct 31, 2009

Would recommend to a friend!

The hotel is a real pleasure to stay in. However, this trip they had the outside restaurant and bar area closed for evening ... meals (doing restoration work). We missed this because it is a beautiful setting right on the water. Also, the indoor restaurant had some "extra" cover charges that did not make sense. Not a lot of money, but I just don't like surprises. I will definitely stay here again (this was our 5th trip), but I will make sure I am aware of any "service fees" (like $15/night charged this trip) and other charges that are not included in the room rates.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
3
Room cleanliness:
5
Hotel Staff:
5
Value:
3
Dining options:
3

Traveler type: Couples

Recreation/Attractions hint, In Hotel

This hotel has a lengthy shoreline that is fabulous for snorkeling. It also has a dock where boats load passengers for scuba diving, etc.


Expand full review

Score

4 out of 5

Beautiful hotel away from the mayhem

Mexico Maven Sep 1, 2009

Would recommend to a friend!

Wonderful hotel. Excellent service and location. There are some extra hotel charges not accounted for on the Orbitz website ... in addition to what is stated (not uncommon for Mexico). Also, while beautiful, the beach is small, in that there are reefs off the coast and, therefore, not the huge expanse of white sand beach you might be expecting. The turqoise water and snorkeling does not disappoint, however. If you can go during low season (August-September), do it! The hotel is empty and it's like your own private beachfront estate!

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
5
Room cleanliness:
4
Hotel Staff:
5
Value:
3
Dining options:
3

Traveler type: Couples


Expand full review

Score

3 out of 5

Trip hint

Pretty good but....

julesjulian Sep 1, 2009

Would recommend to a friend!

I thought for the most part it was a nice hotel. When went the week that started their low season and they were only 20% ... capacity so they upgraded us to a nicer room for free which was fabulous. However it is VERY expensive for everything at the resort. Not only was it expensive but they try to over charge you as well. We had to fight them at checkout over spa charges, dinner at Alfredos and their "taxes" they charge. They say Orbitz doesn't pay the basic charges and we would have to pay what equalled $37/day. After lots of fighting we paid them $74 flat and agreed to disagree. I suggest getting your bill the night before and going over it with a fine tooth comb cause they will take advantage if you let them!!!! Alfredos was good but I don't suggest doing more than a meal or two there, it is a total rip off and better food in town. Also don't leave things unattended on the beach if you do night snorkeling, they come through and take everything and then it's a battle getting it back from security!

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
4
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
3
Dining options:
3

Traveler type: Couples

Dining hint, Short Drive

Go to town for dinner everynight, saves tons of money and amazing food! Try La Mission ($15 lobster and by FAR our favorite restaurant)and Guidos is really fantastic as well!


Expand full review

Score

5 out of 5

Trip hint

Cozumel

Evie Aug 29, 2009

Would recommend to a friend!

Wonderful service, excellent staff, delicious room service, short cab ride to town and airport. Beautiful and very clean. it ... was truly a paradise trip for us!

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples

Recreation/Attractions hint, In Hotel

Scuba, PADI dive shop onsite-excellent


Expand full review

Score

5 out of 5

Trip hint

Our one particular harbor

Hole in the wall gang Aug 17, 2009

Would recommend to a friend!

We have been going to Presidente since 1995. We have always had a wonderful time there. We have become great friends with ... several members of the staff. They are the friendliest we have encountered in our travels. The rooms are lovely (especially the ones on the 52 and 51 side of the hotel). The food is consistently good. The variation of the color of the ocean there is beyond compare and we have been all over Mexico and the Caribbean. We last stayed there August 7-15, 2009. We renewed our wedding vows for the second time on their beautiful beach at sunset followed by dinner on the beach. They do a wonderful job and it is hassle free. You simply check the items that you want for your wedding/renewal and they do all the rest. I always recommend it to my friends and have taken many friends with us. No one is ever disappointed.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples

Dining hint, Short Drive

For meals, in addition to eating at the hotel, we always have to go to Guido's pizza. It sounds odd to go to Mexico for pizza, but it's some of the best we've ever had. It is made with a tortilla in a brick oven and is just amazing. Be sure to go past the first eating area to the back patio. It is very romatic and pretty. We also love the French Quarter for a taste of New Orleans after we have had our fill of sea food and Mexican food. Go to Palencar Reef for the whole fried fish.


Expand full review

Score

4 out of 5

Trip hint

Caribean Diving

Mom Aug 13, 2009

Would recommend to a friend!

Great staff. Very good food but kind of expensive. ...

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
4
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Family

Dining hint, Short Drive

Try the great restaurants in town.


Expand full review

Score

5 out of 5

Outstanding!

chris Aug 8, 2009

Would recommend to a friend!

I would recommend this hotel to anyone! Service is outstanding, best place on the island to stay ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Couples


Expand full review

Score

4 out of 5

Trip hint

InterContinental Presidente Cozumel

Brian Aug 4, 2009

Would recommend to a friend!

Great diving and snorkeling from the resort beach!!! Staff INCREDIBLE!!! Restaurant is average food at EXPENSIVE prices! ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
3
Dining options:
3

Traveler type: Family

Dining hint, Short Drive

Panchos Backyard (lunch or dinner), La Choza (breakfast), Casa Dennis (for the Dennis style Grouper),


Expand full review

Score

5 out of 5

El Presidente Resort

Las Vegas Cranes Jul 25, 2009

Would recommend to a friend!

Our best vacation yet! Amazing snokeling right there at the resort! The spa was great! And I have to give mention to the ... amazing chef at the resort! We look forward to our next meal every time! We are looking forward to another visit soon!

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
4
Hotel Staff:
5
Value:
4
Dining options:
3

Traveler type: Family


Expand full review

Score

5 out of 5

Trip hint

really beautiful, first class

super traveler Jul 13, 2009

Would recommend to a friend!

the beach and the snorkeling ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Family

Recreation/Attractions hint, In Hotel

Dive with Deep Blue. They are really competent and profesional, have small boats of less than 6. the will pick you up right at the hotel


Expand full review

Score

4 out of 5

Great!

Rover Jul 13, 2009

Would recommend to a friend!

It was great. ...

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
4
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
5
Value:
3
Dining options:
3

Traveler type: Family


Expand full review

Score

4 out of 5

Trip hint

InterContinental

Relaxed traveler Jul 9, 2009

Would recommend to a friend!

The hotel staff could not have been more sincerely nice! Everybody was eager to help and make our stay enjoyable. The ... location of the resort is perfect. A quiet private stretch of sand, close enough to town to visit or shop, but very private. Although the spa wasn't that impressive, the gym had newer cardio machines and was sufficient.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
4
Hotel Staff:
5
Value:
3
Dining options:
3

Traveler type: Family

Money savers hint

We traveled with our 6 yo son, so having some milk, juice, fruit, and snacks in the room was important. We shopped in town for these items, and used an igloo to keep them fresh.


Expand full review

Score

5 out of 5

Trip hint

Townie Fiesta 09

Townie Jul 6, 2009

Would recommend to a friend!

This is our second stay at El Presidente. They are very conscientious about making everything run smoothly and meeting your ... needs.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
4
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Business

Shopping hint, Short Drive

Since drinks are a little pricey, you might want to take a taxi to Mega or Chadraui supermarkets and stock up.


Expand full review

Score

4 out of 5

Cozumel

Helle Jun 29, 2009

Would recommend to a friend!

Orbitz, Booking through you we were offered a discount of 100$ per room or 25% off food and beverage (but it didn't apply to ... the only restaurant open at night nor room service). When we checked out we were told that the offer only applied for 3 day stays (We stayed for 6 days). We got 50$ off per room. You should state in your description of the hotel that only 1 restaurant is open at nighttime and special offers does not apply only for 3 days stay.

Hotel features (5=best, 1=worst)
Amenities:
1
Room comfort:
1
Hotel check-in:
1
Maintenance:
1
Location:
1
Room cleanliness:
1
Hotel Staff:
1
Value:
5
Dining options:
5

Traveler type: Family


Expand full review

Score

4 out of 5

Trip hint

Great resort

cgwally Jun 23, 2009

Would recommend to a friend!

The snorkeling off the resort was great. The service was top-notch. I would recommend renting a car if staying here though so ... you can easily go into town for a meal.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
3
Maintenance:
4
Location:
5
Room cleanliness:
4
Hotel Staff:
4
Value:
3
Dining options:
2

Traveler type: Couples

Money savers hint

If you plan on diving, go into town to book the trip. It was half the price as what the resort offered.


Expand full review

Score

5 out of 5

Trip hint

Best hotel in Cozumel

Christine Jun 18, 2009

Would recommend to a friend!

The Intercontinental Presidente is a great hotel, probably one of the best on the island. The staff is friendly and ... corteous. ScubaDu, the diving center on site, is a very good operator. We felt safe diving with them. The rooms were very clean and overall, the hotel maintains and takes care of its property. The wireless Internet was free, however we had problems getting a signal. It's probably because the walls are concrete. There is a business center though for you to check your email. The only thing we didn't like was the noise. We stayed in the middle building on the property and you could hear every little thing outside the door. I think it's the way it's designed. Noise just echos and bounces off the concrete walls on the outside walkway. Other than that, I would make sure you get a receipt for everything you eat or drink on the property because it adds up and we couldn't verify the costs on our checkout bill because they give didn't give us receipts. Also be prepared to pay a service fee that is added for each day you are there. Ours was about $12 a day and added to the final bill. I wasn't aware of it. They say it pays for the housekeeping. Also, be aware of the resort fee that is added each day as well. Ours came out to $75 for five days. Orbitz made sure we were aware of this upon booking the trip. As usual, the drinks are expensive and the food is pricey. But overall, I would go back in a heartbeat! It was a relaxing and enjoyable trip.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
4
Hotel check-in:
5
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
5
Value:
3
Dining options:
3

Traveler type: Family

Money savers hint, In Hotel

Rent a car for one day in the hotel and explore the island. There are island excursions that are available for purchase at the hotel, but it's about $149 for each person. It's much cheaper to rent a Jeep for a day and drive around at your own pace.


Expand full review

Score

5 out of 5

Trip hint

INCREDIBLE IN EVERY WAY !!!!!!

Anne in Alabama Jun 17, 2009

Would recommend to a friend!

We have stayed in this hotel 6 times and although I can't imagine how they could improve on perfection, they seem to surprise ... and please me more each visit !! I will NEVER stay anywhere else in Cozumel.It deserves more than 5 stars !! It is worth the extra money and frankly, I am glad it is a little pricey because that means the hotel guests are generally of higher standard.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples

Dining hint, In Hotel

Alfredo's Restaurant in the hotel is superb. Service is first class and the food is amazing.


Expand full review

Score

5 out of 5

Trip hint

best beach with snorkel/wreck/reef

Terri Jun 10, 2009

Would recommend to a friend!

This is our 4th time at this resort...the first was 25 years ago and we returned again this time for our 25th anniversary. It ... was great - even better than before. We had a beach access room - wonderful!

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Couples

Recreation/Attractions hint, Short Drive

Chankanab reef & dolphin riding


Expand full review


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Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.

Sort hints by: most recent | distance from hotel

Dining hint, Long Walk

Guredo's pizza

--cajenlizard, houston, tx Nov 9, 2009

Dining hint, Short Drive

We would recomend for dining unexpensive and very good mex. restorant La Hach in 10 min. drive from the hotel.

--Maya, Colorado Nov 2, 2009

Recreation/Attractions hint, In Hotel

This hotel has a lengthy shoreline that is fabulous for snorkeling. It also has a dock where boats load passengers for scuba diving, etc.

--Atazman, Pleasanton, Ca Oct 31, 2009

Dining hint, Short Drive

Go to town for dinner everynight, saves tons of money and amazing food! Try La Mission ($15 lobster and by FAR our favorite restaurant)and Guidos is really fantastic as well!

--julesjulian, Lakewood, CO Sep 1, 2009

Recreation/Attractions hint, In Hotel

Scuba, PADI dive shop onsite-excellent

--Evie, Franklin, TN Aug 29, 2009

Dining hint, Short Drive

For meals, in addition to eating at the hotel, we always have to go to Guido's pizza. It sounds odd to go to Mexico for pizza, but it's some of the best we've ever had. It is made with a tortilla in a brick oven and is just amazing. Be sure to go past the first eating area to the back patio. It is very romatic and pretty. We also love the French Quarter for a taste of New Orleans after we have had our fill of sea food and Mexican food. Go to Palencar Reef for the whole fried fish.

--Hole in the wall gang, Knoxville, TN Aug 17, 2009

Dining hint, Short Drive

Try the great restaurants in town.

--Mom, Mexico city Aug 13, 2009

Dining hint, Short Drive

Panchos Backyard (lunch or dinner), La Choza (breakfast), Casa Dennis (for the Dennis style Grouper),

--Brian, Chicago, Illinois Aug 4, 2009

Recreation/Attractions hint, In Hotel

Dive with Deep Blue. They are really competent and profesional, have small boats of less than 6. the will pick you up right at the hotel

--super traveler, austin texas Jul 13, 2009

Money savers hint

We traveled with our 6 yo son, so having some milk, juice, fruit, and snacks in the room was important. We shopped in town for these items, and used an igloo to keep them fresh.

--Relaxed traveler, Santa Fe, NM Jul 9, 2009

Shopping hint, Short Drive

Since drinks are a little pricey, you might want to take a taxi to Mega or Chadraui supermarkets and stock up.

--Townie, Boise Id Jul 6, 2009

Money savers hint

If you plan on diving, go into town to book the trip. It was half the price as what the resort offered.

--cgwally, Atlanta Jun 23, 2009

Money savers hint, In Hotel

Rent a car for one day in the hotel and explore the island. There are island excursions that are available for purchase at the hotel, but it's about $149 for each person. It's much cheaper to rent a Jeep for a day and drive around at your own pace.

--Christine, Austin, TX Jun 18, 2009

Dining hint, In Hotel

Alfredo's Restaurant in the hotel is superb. Service is first class and the food is amazing.

--Anne in Alabama, Montgomery, AL Jun 17, 2009

Recreation/Attractions hint, Short Drive

Chankanab reef & dolphin riding

--Terri, KC, MO Jun 10, 2009

Dining hint

Le Chef, near the plaza, was our favorite place to dine. Great food and service. Alfredo's at El Presidente was so enjoyable for one special night.

--[*], Beaumont, TX Jun 9, 2009

Dining hint, Short Drive

La Tourtuga best beef fahitas

--Sol, NJ Jun 4, 2009

Dining hint, Short Drive

There are many restaurants in town that have excellent food and are a much greater value than eating at the resort, even including the cost of a taxi ride to town.

--frequent traveler, northern California Jun 3, 2009

Dining hint, Short Drive

El Moro ----must try it, great local food.

--Tom, San Jose, CA May 23, 2009

Recreation/Attractions hint, Short Walk

Book your diving with Scuba Du at the hotel - a class act, with great dive boats, the best divemasters, and daily scuba equipment valet service available.

--vpmerlyn, Atlanta, GA May 9, 2009

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Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.

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Last Updated: 11/26/2009