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Richmond, VA   

Holiday Inn RICHMOND-I-64 WEST END

User score 3.5 out of 5 See all reviews
2000 STAPLES MILL RD,Richmond, VA 23230
Book this hotel
from 48 USD
/ night*

Terms and conditions

*rate found for check-in Nov 28, check-out Nov 29

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Hotel policies

Check-in: 1500
Check-out: 1200
Local currency: USD

Welcome to the Holiday Inn I-64 West End. Our hotel is located in the West End of Richmond one mile from the intersection of I-64 and I-95, and 2 miles from the Amtrak Station (RVR). We offer comfort and convenience in the safe West End of Richmond with a side of exceptional hospitality and quality service as your deserve. We are just minutes from downtown, Glen Allen, Short Pump and the Richmond International Airport.Business travelers enjoy our convenience to area businesses such as: Wellpoint, Anthem, Altria, Sears, United Methodist Family Services, Ukrops, Vamac, United Van Lines, Loveland Distributing, Estes, Blue Linx and B.W. Wilson.If you are traveling on pleasure we are minutes from the world-renowned Richmond International Raceway. For you history fanatics Historic Downtown Richmond, also know as the Museum District, is just minutes away. There you can find the Virginia War Memorial, Black History Museum the Edgar Allen Poe Museum and Lewis Ginter Botanical Gardens. Other attractions include Kings Dominion Amusement Park, the Virginia Children®s Museum and the SunTrust Marathon.Cross Roads Bar & Grill has a wonderful new dinner menu, and offers fresh breakfast service daily. With a business centers, 24 hour fitness center, an outdoor pool, and complimentary shuttle service to Amtrak and within a 3 mile radius, our Richmond hotel has you covered. This hotel is committed to providing accessible facilities under the American Disabilities Act. If your accessibility needs are not met, please contact the Hotel Manager on Duty. Should you require additional information regarding accessible facilities for guests with disabilities, please call 1-800-465-4329 (U.S. and Canada) or contact the hotel directly. For the hearing impaired, TDD service is available at 1-800-238-5544 within the U.S. and Canada.

Hotel policies

Check-in: 1500
Check-out: 1200
Local currency: USD


Terms and conditions

*rate found for check-in Nov 28, check-out Nov 29

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

3.5 out of 5

(8 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 
See all reviews

Hotel address: 2000 STAPLES MILL RD, Richmond, VA  23230  

 
 

Area served

RICHMOND,WEST

Area airports

Only 12M to RIC airport!

Description

2000 STAPLES MILL ROAD, RICHMOND, VA, 23230, US

Amenities

  • Email Service
  • Exercise Gym
  • Bar/Lounge
  • Guest Laundromat
  • ATM/Cash Machine
  • Parking
  • Laundry/Valet Services
  • Fire Alarm with Light
  • FAX
  • Sprinklers In Rooms
  • Modem Lines in Room
  • Pool
  • Ice Machine
  • Iron
  • Bath Tub
  • Free Newspaper
  • Security
  • Hairdryer in Room
  • Desk with Lamp
  • Fitness room
  • Internet Access
  • Room service
  • No Pets Allowed
  • Safe Deposit Box
  • Americans with Disabilities Act (ADA) Compliant
  • High Speed Internet
  • AM/FM Alarm Clock
  • Air Conditioned
  • Outdoor Pool
  • Satellite TV
  • Television with Cable
  • 24 Hour Front Desk
  • Business center
  • Golf
  • Copy Service
  • Phone with speaker
  • Coffee Maker in Room
  • Restaurant

Reviews from our customers

Overall score

3.5 out of 5

(8 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

What makes CheapTickets reviews unique

  • Exclusive insights and feedback: We only accept reviews from customers who have booked a stay at this hotel. This helps ensure we get the most trustworthy opinions and observations possible.
  • Quick tips: Get the most out of your stay with practical, money-saving tips on what to do, where to eat and how to get around.

How to Submit a Review

Hotel reviews can be submitted any time after your trip dates have passed. Simply log into your My Trips and select Past Trips from the left hand navigation section. Select the trip with the hotel you wish to review and click the "Write a review" link displayed next to the hotel portion of your itinerary.

Once complete, your review should be visible on the site within 2-3 business days.

What makes CheapTickets reviews unique

How to submit a review

Most recent reviews

Score

4 out of 5

Decent good hotel

ironboy Oct 21, 2009

Would recommend to a friend!

Stayed overnight at this hotel for an interview. Friendly staff, quick service. This ain't Ritz Carlton, but suited my needs ... well.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
5
Maintenance:
5
Location:
3
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Business


Expand full review

Score

3 out of 5

Family Wedding

Ellen Jun 23, 2009

I had to make reservations for my Aunt, which I paid for her room myself. I went directly through Holiday Inn. I paid $77.00 ... for her room and $89.00 for my room through Orbitz. I thought Orbitz would be cheaper. I was dissapointed to find out your rates were higher. I will probally not use your site again for traveling.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
3
Hotel check-in:
4
Maintenance:
2
Location:
3
Room cleanliness:
2
Hotel Staff:
4
Value:
3
Dining options:
4

Traveler type: Family


Expand full review

Score

3 out of 5

My trip

Troy Jun 1, 2009

Would recommend to a friend!

All was nice and the staff. The food wasnt that good for the price. Five star prices but two star quality ...

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
3
Room cleanliness:
5
Hotel Staff:
5
Value:
2
Dining options:
2

Traveler type: Business


Expand full review


See all 8 user reviews

Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.

Trip hints from our users

Time savers hint

Shopping and dining options are only a short drive away.

--Timothy, USA Jun 28, 2008

Dining hint, Short Walk

The bartender at the hotel bar is terrific and can make just about any cocktail you can name.

--Bret, Los Angeles, CA Apr 25, 2008

See all trip hints

Reviews from our customers

Overall score

3.5 out of 5

(8 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

How to submit a review

Sort reviews by: most recent | highest rating | lowest rating

Expand all reviews

Score

4 out of 5

Decent good hotel

ironboy Oct 21, 2009

Would recommend to a friend!

Stayed overnight at this hotel for an interview. Friendly staff, quick service. This ain't Ritz Carlton, but suited my needs ... well.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
5
Maintenance:
5
Location:
3
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Business


Expand full review

Score

3 out of 5

Family Wedding

Ellen Jun 23, 2009

I had to make reservations for my Aunt, which I paid for her room myself. I went directly through Holiday Inn. I paid $77.00 ... for her room and $89.00 for my room through Orbitz. I thought Orbitz would be cheaper. I was dissapointed to find out your rates were higher. I will probally not use your site again for traveling.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
3
Hotel check-in:
4
Maintenance:
2
Location:
3
Room cleanliness:
2
Hotel Staff:
4
Value:
3
Dining options:
4

Traveler type: Family


Expand full review

Score

3 out of 5

My trip

Troy Jun 1, 2009

Would recommend to a friend!

All was nice and the staff. The food wasnt that good for the price. Five star prices but two star quality ...

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
3
Room cleanliness:
5
Hotel Staff:
5
Value:
2
Dining options:
2

Traveler type: Business


Expand full review

Score

1 out of 5

HOLIDAY INN AND ORBITZ LEFT US STRANDED!

Left Stranded!!!! May 17, 2009

My husband, my little dog and I, arrived at this hotel at 9 pm on a stormy evening after driving for 10 hours. Upon walking ... in the hotel the extremely unfriendly staff person said, "We don't let dogs in here!" I said, I made this reservation through Orbitz and it said this hotel was pet friendly. She said, "We have never accepted dogs here. I said, well then I need to cancel my reservation. She said she couldn't help me, I had to go through Orbitz. I had my laptop with me, immediately went online to see if I made a mistake with my reservation and I DID NOT MAKE A MISTAKE! Orbitz website said this hotel was pet friendly. I immediately called Orbitz and was put on hold for an untold amount of time. Then I went online and tried to do an online chat for help - THEY DIDN'T HELP ME EITHER!!!! ORBITZ and the HOLIDAY INN did not offer to return my money, did not offer to find us a hotel room. They told me to call back on Monday and perhaps they (Orbitz) would get my money back. THAT'S IT!!!! We drove 60 extra miles in a thunderstorm (we were exhausted!) and stayed at a completely different hotel chain - they helped us out. DO NOT TRUST ORBITZ AND DO NOT TRUST THE HOLIDAY INN. I promise you that I will be contacting senior management in Orbitz and senior management in the Holiday Inn. AND I will be contacting a television station to let them know what happened and hopefully this will be broadcasted as a "Shame On You" segment on the news. Folks there is a lot more to this story about how Orbitz handled my call for help that I am not writing here. For instance, the person who answered the call couldn't even find on their own website that the hotel was pet friendly - I had to explain to him on the phone how to find it. He had told me it was Orbitz fault because the website was wrong and that the hotel was trying to get this changed for 6 MONTHS - how much more information is wrong on their website????? STAY AWAY!!!!!

Hotel features (5=best, 1=worst)
Amenities:
1
Room comfort:
1
Hotel check-in:
1
Maintenance:
1
Location:
1
Room cleanliness:
1
Hotel Staff:
1
Value:
1
Dining options:
1

Traveler type: Family


Expand full review

Score

3 out of 5

Quiet and comfortable in the room

Julia Aug 26, 2008

The hotel was beeing remodeled, so there was a mess in the main lobby, and no area to eat, just a room with the food there ... and not very inviting. The shower was difficult to adjust, the faucet was loose and drip all the time, We saw no staff only when cleaning the room. The closet door keept falling off the tract that holds the door up. The door key did not work well, would not open at times the room door. The bed linen had many stains, and were not changed. Overal I give the hotel on a scale one to five, a 2 to 3. Perhaps with the new renovations maybe it will be better.

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
3
Hotel check-in:
3
Maintenance:
2
Location:
2
Room cleanliness:
3
Hotel Staff:
2
Value:
2
Dining options:
1

Traveler type: Business


Expand full review

Score

4 out of 5

Trip hint

Nice Rooms

Timothy Jun 28, 2008

Would recommend to a friend!

The rooms were very nice and clean, however, the hotel was undergoing renovations. ...

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
3
Room cleanliness:
5
Hotel Staff:
4
Value:
4
Dining options:
3

Traveler type: Family

Time savers hint

Shopping and dining options are only a short drive away.


Expand full review

Score

5 out of 5

Trip hint

Good Value

Bret Apr 25, 2008

Would recommend to a friend!

The Holiday Inn I-64 West End hotel has modest facilities but it's clean and comfortable. The staff is very friendly and ... accommodating. Good bar and excellent room service. I would definitely recommend to a friend.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
4
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Business

Dining hint, Short Walk

The bartender at the hotel bar is terrific and can make just about any cocktail you can name.


Expand full review

Score

5 out of 5

Courteous staff

Allen Dec 1, 2007

Would recommend to a friend!

The Holiday Inn, West end Richmond was a pleasure to saty at. The staff was extremely courteous and helpful and made for a ... very pleasant stay. The rooms, though not large, were clean , comfortable and well kept. The location was a bit far from the downtown area but had very easy access to major highway and traffic was very light.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
3
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
3

Traveler type: Business


Expand full review


Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.

Sort hints by: most recent | distance from hotel

Time savers hint

Shopping and dining options are only a short drive away.

--Timothy, USA Jun 28, 2008

Dining hint, Short Walk

The bartender at the hotel bar is terrific and can make just about any cocktail you can name.

--Bret, Los Angeles, CA Apr 25, 2008

Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.

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Note: An infant who turns 2 before or during travel requires a child's fare.

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I have a promotion code.

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A promotion code is your key to redeeming discounts, special CheapTickets offers and rewards. To redeem, enter your promotion code below, then look for hotels marked with the icon. We'll apply the discount to the total cost when you pay. Promotion codes can only be used once with each booking, and they're good only up to the total amount of your booking (including service fee and taxes) or promotion code amount, whichever is less.

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Last Updated: 11/24/2009