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Memphis, TN   

Holiday Inn Express Hotel & Suites MEMPHIS (AIRPORT AREA)

User score 3.6 out of 5 See all reviews
4225 AMERICAN WAY,Memphis, TN 38118
Book this hotel
from 76 USD
/ night*

Terms and conditions

*rate found for check-in Dec 25, check-out Dec 27

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Hotel policies

Check-in: 1500
Check-out: 1200
Local currency: USD

Welcome to the Holiday Inn Express Hotel in Memphis, TN. We are a completely non-smoking hotel. We are located 5 mile from the airport and are centrally located in the city of Memphis. Our hotel features 109 rooms including king rooms, double queen rooms, king suites and Jacuzzi suites. We are an interior corridor hotel. Each room has a microwave, small fridge, coffeemaker, hairdryer and free high speed Internet access. We offer the Complimentary Deluxe "Stay Smart" Continental Breakfast featuring our famous hot cinnamon rolls. We have a business center to assist you with any last minute needs. We also have a heated indoor pool, hot tub and complete exercise facility. Same day valet laundry service is available. We are only 4 miles from the Federal Express (FedEx) Hub, 1.2 miles from First Student and have meeting space to accommodate up to 30 people. We offer transportation to and from the Memphis airport, located six miles from the hotel. We also offer Park, Stay and Go rates. This hotel is committed to providing accessible facilities under the American Disabilities Act. If your accessibility needs are not met, please contact the Hotel Manager on Duty. Should you require additional information regarding accessible facilities for guests with disabilities, please call 1-800-465-4329 (U.S. and Canada) or contact the hotel directly. For the hearing impaired, TDD service is available at 1-800-238-5544 within the U.S. and Canada.

Hotel policies

Check-in: 1500
Check-out: 1200
Local currency: USD


Terms and conditions

*rate found for check-in Dec 25, check-out Dec 27

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

3.6 out of 5

(12 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 
See all reviews

Hotel address: 4225 AMERICAN WAY, Memphis, TN  38118  

 
 

Area served

MEMPHIS,AIRPORT

Area airports

Only 5M to MEM airport!

Description

4225 AMERICAN WAY, MEMPHIS, TN, 38118, US

Amenities

  • Indoor Pool
  • Refrigerator
  • AM/FM Alarm Clock
  • Bath Tub
  • Free Airport Shuttle
  • Satellite TV
  • Parking
  • Laundry/Valet Services
  • Valet Parking
  • Golf
  • FAX
  • Sprinklers In Rooms
  • Modem Lines in Room
  • Pool
  • High Speed Internet
  • Email Service
  • Connecting Rooms
  • Exercise Gym
  • Rollaway Beds
  • Air Conditioned
  • Hairdryer in Room
  • Desk with Lamp
  • Fitness room
  • Fire Alarm with Light
  • Internet Access
  • Copy Service
  • Vending Machines
  • Safe Deposit Box
  • Americans with Disabilities Act (ADA) Compliant
  • Iron
  • Cribs Available
  • Wake-up Service
  • Free Newspaper
  • Security
  • Television with Cable
  • 24 Hour Front Desk
  • Business center
  • Radio
  • TV Remote Control
  • Porters
  • Multilingual
  • Coffee Maker in Room
  • Ice Machine

Reviews from our customers

Overall score

3.6 out of 5

(12 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

What makes CheapTickets reviews unique

  • Exclusive insights and feedback: We only accept reviews from customers who have booked a stay at this hotel. This helps ensure we get the most trustworthy opinions and observations possible.
  • Quick tips: Get the most out of your stay with practical, money-saving tips on what to do, where to eat and how to get around.

How to Submit a Review

Hotel reviews can be submitted any time after your trip dates have passed. Simply log into your My Trips and select Past Trips from the left hand navigation section. Select the trip with the hotel you wish to review and click the "Write a review" link displayed next to the hotel portion of your itinerary.

Once complete, your review should be visible on the site within 2-3 business days.

What makes CheapTickets reviews unique

How to submit a review

Most recent reviews

Score

2 out of 5

not worth it

tejas quickie Nov 22, 2009

Just passing through on a long cross-country road trip. It was just a bed for the night, but was definitely the least ... enjoyable of all the hotels I stayed in over my 2 week trip. The shower didn't drain well, it had that dank hotel smell, the area didn't feel all that safe, and the walls were very thin. Heard a lot of things I never wanted to hear...

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
3
Hotel check-in:
4
Maintenance:
3
Location:
2
Room cleanliness:
3
Hotel Staff:
4
Value:
2
Dining options:
3

Traveler type: Couples


Expand full review

Score

4 out of 5

Trip hint

Great price

Cindy Sep 13, 2009

Would recommend to a friend!

Had a great time. Beds were very comfortable. Breakfast bar was great except we needed some bacon or sausage. Everything was ... very clean.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
4
Value:
5
Dining options:
4

Traveler type: Family

Dining hint, Short Drive

Eat at the Neely's


Expand full review

Score

1 out of 5

Holiday Inn Express Memphis

Daniel Aug 31, 2009

First of all I prefer staying at Holiday Inn Expresses over most Hotels. I have stayed at many Holiday Inn Expresses all over ... the country including Canada, and I have to say that this stay was probably my worst amongst HIEs. To keep it short I will say that my bed was of homeless shelter quality, and the exercise equipment was horrible. Generally HEIs are outstanding on these items.

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
1
Hotel check-in:
3
Maintenance:
2
Location:
3
Room cleanliness:
2
Hotel Staff:
3
Value:
1
Dining options:
1

Traveler type: Business


Expand full review


See all 12 user reviews

Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.

Trip hints from our users

Dining hint, Short Drive

Eat at the Neely's

--Cindy, Buhl, Alabama Sep 13, 2009

Recreation/Attractions hint, Short Drive

The golf and games place and the children's museum are great for children if that's what you are loooking for.

--Steph, Robertsdale, AL Jul 29, 2009

Recreation/Attractions hint

There is nothing except a conveince store near-by

--Jay, Palm Harbor Jul 23, 2008

See all trip hints

Reviews from our customers

Overall score

3.6 out of 5

(12 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

How to submit a review

Sort reviews by: most recent | highest rating | lowest rating

Expand all reviews

Score

2 out of 5

not worth it

tejas quickie Nov 22, 2009

Just passing through on a long cross-country road trip. It was just a bed for the night, but was definitely the least ... enjoyable of all the hotels I stayed in over my 2 week trip. The shower didn't drain well, it had that dank hotel smell, the area didn't feel all that safe, and the walls were very thin. Heard a lot of things I never wanted to hear...

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
3
Hotel check-in:
4
Maintenance:
3
Location:
2
Room cleanliness:
3
Hotel Staff:
4
Value:
2
Dining options:
3

Traveler type: Couples


Expand full review

Score

4 out of 5

Trip hint

Great price

Cindy Sep 13, 2009

Would recommend to a friend!

Had a great time. Beds were very comfortable. Breakfast bar was great except we needed some bacon or sausage. Everything was ... very clean.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
4
Value:
5
Dining options:
4

Traveler type: Family

Dining hint, Short Drive

Eat at the Neely's


Expand full review

Score

1 out of 5

Holiday Inn Express Memphis

Daniel Aug 31, 2009

First of all I prefer staying at Holiday Inn Expresses over most Hotels. I have stayed at many Holiday Inn Expresses all over ... the country including Canada, and I have to say that this stay was probably my worst amongst HIEs. To keep it short I will say that my bed was of homeless shelter quality, and the exercise equipment was horrible. Generally HEIs are outstanding on these items.

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
1
Hotel check-in:
3
Maintenance:
2
Location:
3
Room cleanliness:
2
Hotel Staff:
3
Value:
1
Dining options:
1

Traveler type: Business


Expand full review

Score

4 out of 5

Holiday Inn Express Memphis

Funny Sue Aug 17, 2009

Would recommend to a friend!

Great time seeing Graceland and other sites!!! ...

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Family


Expand full review

Score

4 out of 5

Trip hint

Nice place

Steph Jul 29, 2009

Would recommend to a friend!

I took my 8-year-old daughter to Memphis to see the Top Ten Idol concert. I decided to go a day before and do some other ... things. I was most concerned about safety with it just being the two of us, but I couldn't afford the hotels right near the Fed Ex Forum. (They were twice the price of this hotel.) I liked this hotel because you have to go into the lobby to get to your room, and there is an iron gate around the whole thing except the entrance. Everything was clean, staff was polite, and free breakfast was great. The day before the concert, we went on a riverboat cruise and went to the Family Golf and Games. My daughter didn't care for the cruise because it was a man talking about the history of Memphis and the Mississippi, but I liked it. Of course, she loved the golf and games place. They have lots of arcade games, go karts, bumper boats, putt-putt, and a batting cage. The next day we went to the Children's Museum of Memphis, which she also loved. I thought it was pretty cool too, but after 2.5 hours, I was ready to go. The highlight of our trip was the concert at the Fed Ex Forum, which was awesome. I planned our activities and printed out mapquest directions everywhere. The hotel was a little inconvenient because I had to get on major highways to get everywhere, but overall it was a great choice. We weren't there for the hotel, but we needed a safe place to sleep. There is lots more to do in Memphis so I would like to go back and be able to stay downtown to see all those sights.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
2
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Family

Recreation/Attractions hint, Short Drive

The golf and games place and the children's museum are great for children if that's what you are loooking for.


Expand full review

Score

5 out of 5

awful location

Greg Aug 10, 2008

The Holiday Inn Express was great as always but the city of Memphis is the worst city I have ever visited. I have been to ... several cities. I will never set foot in Memphis again

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
1
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
5

Traveler type: Business


Expand full review

Score

4 out of 5

Trip hint

The hotel staff is ...

Jay Jul 23, 2008

Would recommend to a friend!

The hotel staff is probably some of the friendliest folks I have encountered at a hotel and the only thing that I found to be ... of value at this property. From the front desk personnel to the breakfast servers, they were really good! The location was not good...nowhere to eat within walking distance and their van had broken down. The beds were soft and need upgrading. If you could take this staff to another hotel, you'd have a winner.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
3
Hotel check-in:
4
Maintenance:
4
Location:
3
Room cleanliness:
4
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Business

Recreation/Attractions hint

There is nothing except a conveince store near-by


Expand full review

Score

5 out of 5

Very Family Friendly

Don May 4, 2008

Would recommend to a friend!

The Hotel was very accomidating. It was nice to have an indoor pool for our son. ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Family


Expand full review

Score

4 out of 5

Trip hint

Clean, convenient, economical

Linda Oct 6, 2007

Would recommend to a friend!

This hotel's semi-rural location just off the loop that circles Memphis and close to the airport exit makes it convenient for ... the tourist who has a rental car and wants to vist the local high spots before flying out. On the down side, there was only one elevator for the whole hotel which meant sometimes waiting for the housekeeping carts and luggage trolleys to make trips before guests could use the elevator. And of course it meant walking up flights of stairs when a power outage put the only elevator out of commission for a while AFTER the power came back on. The brief power outage, that was over before were returned to our hotel, also meant that once we made it up several floors' worth of stairs we discovered our room's card keys were operable, so there was a climb back downstairs to re-do the card keys then another climb back up several floors. Too bad the desk staff hadn't posted a sign by the lobby elevator to alert all guests of this before they climbed up several floors of stairs their rooms.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
5
Maintenance:
4
Location:
4
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
3

Traveler type: Business

Dining hint, Short Walk

There is an IHOP nearby, but I would recommend driving there rather than walking -- the neighborhood arond the hotel is sketchy and the traffic along the highway is moving at high speeds.


Expand full review

Score

2 out of 5

Trip hint

NOT VERY HAPPY

pamela Aug 18, 2007

THE MAID WALKED IN ON ME WHEN I WAS HALF NAKED. THE POOL WAS COLD WITH TOO MUCH CLORINE. THE HOT TUB WAS EXTREMELY HOT. THE ... MAID NEVER PUT TOWELS IN OUR ROOM AND WHEN ASKED FOR TOWELS. THEY SAID THAT WE NEEDED TO COME DOWN AND GET THEM BECAUSE THEY WERE NOT ALLOWED TO LEAVE THE DESK. WHEN THEY GAVE US THE TOWELS, THEY WERE THE SMALL FLOOR BATH TUB TOWELS, NOT THE BATH SHEETS LIKE ME NEEDED

Hotel features (5=best, 1=worst)
Amenities:
1
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
2
Room cleanliness:
5
Hotel Staff:
1
Value:
4
Dining options:
4

Traveler type: Family

Dining hint, Short Drive

A WAFFLE HOUSE


Expand full review

Score

5 out of 5

Trip hint

Very Clean!

D Jun 26, 2007

Would recommend to a friend!

We were very impressed with the hotel cleaniness. ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Family

Entertainment hint, Short Drive

Close to the airport!


Expand full review

Score

5 out of 5

Trip hint

Very hospitable

Derek Jun 16, 2007

Would recommend to a friend!

I am impressed by the staff service and their interest in providing for my comfort. They even made available their shuttle ... vehicle to take me to a grocery store. I will absolutely stay there everytime I'm in Memphis and will recommend this facility to associates.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Business

Entertainment hint, Short Drive

Beel Street was exceptional, Peabody Hotel, Rondevous restaurnt. excellent!


Expand full review

Score

4 out of 5

Food!

Floyd Apr 17, 2007

Great hotel, great staff and very nice breakfast bar. But if you want to go out to eat, there don't seem to be very many ... nice restaurants nearby.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
3
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
2

Traveler type: Business


Expand full review


Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.

Sort hints by: most recent | distance from hotel

Dining hint, Short Drive

Eat at the Neely's

--Cindy, Buhl, Alabama Sep 13, 2009

Recreation/Attractions hint, Short Drive

The golf and games place and the children's museum are great for children if that's what you are loooking for.

--Steph, Robertsdale, AL Jul 29, 2009

Recreation/Attractions hint

There is nothing except a conveince store near-by

--Jay, Palm Harbor Jul 23, 2008

Dining hint, Short Walk

There is an IHOP nearby, but I would recommend driving there rather than walking -- the neighborhood arond the hotel is sketchy and the traffic along the highway is moving at high speeds.

--Linda, Honolulu, HI Oct 6, 2007

Dining hint, Short Drive

A WAFFLE HOUSE

--pamela, New York, NY Aug 18, 2007

Entertainment hint, Short Drive

Close to the airport!

--D, Salt Lake City, UT Jun 26, 2007

Entertainment hint, Short Drive

Beel Street was exceptional, Peabody Hotel, Rondevous restaurnt. excellent!

--Derek, Portland, OR Jun 16, 2007

Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.

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Book online or call

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Note: An infant who turns 2 before or during travel requires a child's fare.

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I have a promotion code.

What is a promotion code?

A promotion code is your key to redeeming discounts, special CheapTickets offers and rewards. To redeem, enter your promotion code below, then look for hotels marked with the icon. We'll apply the discount to the total cost when you pay. Promotion codes can only be used once with each booking, and they're good only up to the total amount of your booking (including service fee and taxes) or promotion code amount, whichever is less.

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Last Updated: 11/26/2009