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Cozumel, MX   

El Cid La Ceiba Beach Hotel

User score 3.8 out of 5 See all reviews
Carretera A Chankanab KM 4.5,Cozumel, Mexico 77600
special offer

$600 USD Resort Credit + Kids FREE

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Book this hotel
from 78 USD
/ night*

Terms and conditions

*rate found for check-in Dec 19, check-out Dec 20

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Hotel policies

Check-in: 1500
Check-out: 1200
Local currency: USD

Located right on the beach, in one of the world's most beautiful and spectacular scuba diving sites in the world, the renovated El Cid la Ceiba Beach Hotel, offers the perfect balance of island relaxation and attentive service that has guests return time and again.

Tone up your muscles at our state of the art gym, treat yourself to a relaxing massage or detoxify and cleanse your body at our newly opened mayan influenced "Cocai" Spa with ancient herbal treatments, or simply lounge at our pools with an amazing view to the crystal clear turquoise water of the mayan caribbean as a backdrop.

All the El Cid la Ceiba beach staff is at your disposal and ready to pamper you like we only know how. Our traditional hospitality speaks for itself!

Hotel Amenities- Handicapped access; two swimming pools featuring a kiddie pool and a tide pool with cascades, vegetation and rock formation, Jacuzzy, Ocean Front Restaurant & Bar, room service, concierge, kid's lounge, health club, massage and temazcal (mayan sauna using therapeutic and revitalizing natural ingredients) center, tennis court, daily activities, scuba dive shop with a brand new wooden made dock, mini mart.

** All Inlcusive option also available** Includes-
- All Meals (extra charge for Lobster, fine cuts and shrips) and drinks from the house selection.
- Daily beach and pool activities.
- Mexican or Caribbean night.
- Unlimited use of the gym.
- Unlimited use of the tennis court.
- Unlimited use of the snorkel equipment.
- Room service(7am to 10:30pm)
- Tips
- Taxes

Hotel policies

Check-in: 1500
Check-out: 1200
Local currency: USD


Terms and conditions

*rate found for check-in Dec 19, check-out Dec 20

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

3.8 out of 5

(21 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 
See all reviews

Hotel address: Carretera A Chankanab KM 4.5, Cozumel, Mexico  77600  

 
 

Area served

Cozumel

Area airports

Cozumel International Airport

Description

The South part of hotel zone of Cozumel is privileged to be closed to the active San Miguel downtown area, and even better El Cid La Ceiba Beach, located right on the south edge of this zone, offers a more tranquil atmosphere. The central hotel zone has easy access to the majority of the activity of the island. El Cid La Ceiba has the best beach access of the Hotels in this zone. Local area attractions include-Chankanaab natural park, Punta Sur ecological park, Island's Musseum, San Gervasio Ruins, El Cedral ruins, Shopping areas, Playa Sol beach club, San Francisco Beach Club, and Sancho's Beach Club; Discover Mexico Musseum and Park.

Amenities

  • Free Parking
  • Room service
  • Wireless internet
  • Fitness room
  • Internet Access
  • Health Club
  • Handicapped rooms/facilities
  • Restaurant
  • Concierge
  • Spa services
  • Pool

Dining

La Chopa Restaurant

La Chopa International cuisine restaurant in an extraordinary mexican caribbean atmosphere, located right on the water. Offering the greatest live Lobster dinner. Open for breakfast, lunch and Dinner from 7:00 AM TO 10:30 PM. CASUAL.

La Chopa Bar

Located in a relaxed area inside the ocean front restauran adjacent to the Jacuzzi.

Please enter check-in and check-out dates to the right to select a room

One Bedroom Suite Ocean View

One king size bed + One Queen Murphy Bed, air conditioning, ceiling fan, refrigerator, two full bathrooms, bathtub, cable TV, coffee maker, hair dryer, and private balcony with ocean front view.

Studio Ocean View

One king size bed + Sofa Bed or One double bed + One Queen Murphy Bed, air conditioning, ceiling fans, coffee maker, hair dryer, refrigerator, bathtubs, cable TV, private balcony with ocean front view.

Adventure Studio

One king size bed + Sofa Bed or One double bed + One Queen Murphy Bed, air conditioning, ceiling fans, coffee maker, hair dryer, refrigerator, bathtubs, cable TV, private balcony with ocean front view.One free entrance to "Fly High Adventures Zip-Line Park" per room per stay plus free use of snorkel equipment during stay (minimum 3 paid nights)

Relax Studio

One king size bed + Sofa Bed or One double bed + One Queen Murphy Bed, air conditioning, ceiling fans, coffee maker, hair dryer, refrigerator, bathtubs, cable TV, private balcony with ocean front view.One Energizing Massage per room per stay (minimum 3 paid nights)

Diving Studio

One king size bed + Sofa Bed or One double bed + One Queen Murphy Bed, air conditioning, ceiling fans, coffee maker, hair dryer, refrigerator, bathtubs, cable TV, private balcony with ocean front view.One Dive Trip per room per stay (2 tanks, minimum 3 paid nights)

Hotel policies

Check-in: 1500
Check-out: 1200
Local currency: USD


Terms and conditions

*rate found for check-in Dec 19, check-out Dec 20

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

3.8 out of 5

(21 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

What makes CheapTickets reviews unique

  • Exclusive insights and feedback: We only accept reviews from customers who have booked a stay at this hotel. This helps ensure we get the most trustworthy opinions and observations possible.
  • Quick tips: Get the most out of your stay with practical, money-saving tips on what to do, where to eat and how to get around.

How to Submit a Review

Hotel reviews can be submitted any time after your trip dates have passed. Simply log into your My Trips and select Past Trips from the left hand navigation section. Select the trip with the hotel you wish to review and click the "Write a review" link displayed next to the hotel portion of your itinerary.

Once complete, your review should be visible on the site within 2-3 business days.

What makes CheapTickets reviews unique

How to submit a review

Most recent reviews

Score

4 out of 5

Trip hint

Great Beach Resort

Snorkeling addicts Oct 11, 2009

Would recommend to a friend!

The cruise ship terminal is right in front of the resort and fun to watch them come in and go out. Every day 2-4 ships come ... in. If you want an unobstucted view of the sea, don't stay here. We enjoyed it but it would also be nice to just look out to nothing but the ocean. The resort reastaurant was good and not expensive. We ate at 2 other local restaurants downtown and did not like them and they were a lot more expensive. Our favorite restaurant was at the Fiesta Americana inside - GREAT!! Super nice. Ask for [...]. Also the outdoor restaurant across the street in front of Fiesta Americana was terrific. Very inexpensive both places. You will need to take a cab there but well worth it. Be prepared to get hounded downtown by the store employees to buy their stuff. Otherwise it's fun to walk around. El Cid is a very nice resort.

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
1
Hotel check-in:
1
Maintenance:
1
Location:
1
Room cleanliness:
1
Hotel Staff:
1
Value:
1
Dining options:
3

Traveler type: Couples

Recreation/Attractions hint

The snorkeling at the resort is not good during the day BUT the night snorkeling was fantastic. I saw a huge green moray just as you go down the stairs to your left in the concrete slab. Also the biggest crab I have ever seen. The first night in the water, again just as I got in the water, an octopus swam by me and inked me 3 times. He went to the bottom and started running-very cool. Don't waste your time during the day here but for sure night snorkeling. Corona beach has the best public snorkeling. But we found the best place on our own just stopping alongside the road just south of Corona beach about a 1/2 mile. Beautiful reef there very close to shore.


Expand full review

Score

4 out of 5

Trip hint

Family friendly atmosphere

The Miller Machine Sep 26, 2009

Would recommend to a friend!

Great location. Lovely staff. Very convenient for SCUBA divers. Hotel amenities are available for day use by cruise ship ... guests but this wasn't a problem for us. Never too crowded. Great pool area and ocean side restaurant. Easy ocean access for snorkeling.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
3
Hotel check-in:
5
Maintenance:
5
Location:
4
Room cleanliness:
4
Hotel Staff:
5
Value:
5
Dining options:
3

Traveler type: Family

Time savers hint, Short Walk

Dive with "Dive With Martin" just south of the hotel at cruise ship terminal.


Expand full review

Score

4 out of 5

Trip hint

Great place for diving, near town.

Flaudia Sep 17, 2009

Would recommend to a friend!

We were there to relax and dive. The relaxation was good. The dives and the dive masters were great, but it would be nice ... to have more faster dive boats available.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Single

Dining hint, In Hotel

The Menu was OK; but, could have been better. The food was OK to good, but not outstanding. I think if the chef and menu were revamped with some effort this would increase the enjoyability of the resort. However, all the people were great and friendly. They are all number 1 in my book.


Expand full review


See all 21 user reviews

Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.

Trip hints from our users

Recreation/Attractions hint

The snorkeling at the resort is not good during the day BUT the night snorkeling was fantastic. I saw a huge green moray just as you go down the stairs to your left in the concrete slab. Also the biggest crab I have ever seen. The first night in the water, again just as I got in the water, an octopus swam by me and inked me 3 times. He went to the bottom and started running-very cool. Don't waste your time during the day here but for sure night snorkeling. Corona beach has the best public snorkeling. But we found the best place on our own just stopping alongside the road just south of Corona beach about a 1/2 mile. Beautiful reef there very close to shore.

--Snorkeling addicts, Marshalltown, Iowa Oct 11, 2009

Time savers hint, Short Walk

Dive with "Dive With Martin" just south of the hotel at cruise ship terminal.

--The Miller Machine, New York City Sep 26, 2009

Dining hint, In Hotel

The Menu was OK; but, could have been better. The food was OK to good, but not outstanding. I think if the chef and menu were revamped with some effort this would increase the enjoyability of the resort. However, all the people were great and friendly. They are all number 1 in my book.

--Flaudia, Colorado Springs, Colorado Sep 17, 2009

See all trip hints

Reviews from our customers

Overall score

3.8 out of 5

(21 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

How to submit a review

Sort reviews by: most recent | highest rating | lowest rating

Expand all reviews

Score

4 out of 5

Trip hint

Great Beach Resort

Snorkeling addicts Oct 11, 2009

Would recommend to a friend!

The cruise ship terminal is right in front of the resort and fun to watch them come in and go out. Every day 2-4 ships come ... in. If you want an unobstucted view of the sea, don't stay here. We enjoyed it but it would also be nice to just look out to nothing but the ocean. The resort reastaurant was good and not expensive. We ate at 2 other local restaurants downtown and did not like them and they were a lot more expensive. Our favorite restaurant was at the Fiesta Americana inside - GREAT!! Super nice. Ask for [...]. Also the outdoor restaurant across the street in front of Fiesta Americana was terrific. Very inexpensive both places. You will need to take a cab there but well worth it. Be prepared to get hounded downtown by the store employees to buy their stuff. Otherwise it's fun to walk around. El Cid is a very nice resort.

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
1
Hotel check-in:
1
Maintenance:
1
Location:
1
Room cleanliness:
1
Hotel Staff:
1
Value:
1
Dining options:
3

Traveler type: Couples

Recreation/Attractions hint

The snorkeling at the resort is not good during the day BUT the night snorkeling was fantastic. I saw a huge green moray just as you go down the stairs to your left in the concrete slab. Also the biggest crab I have ever seen. The first night in the water, again just as I got in the water, an octopus swam by me and inked me 3 times. He went to the bottom and started running-very cool. Don't waste your time during the day here but for sure night snorkeling. Corona beach has the best public snorkeling. But we found the best place on our own just stopping alongside the road just south of Corona beach about a 1/2 mile. Beautiful reef there very close to shore.


Expand full review

Score

4 out of 5

Trip hint

Family friendly atmosphere

The Miller Machine Sep 26, 2009

Would recommend to a friend!

Great location. Lovely staff. Very convenient for SCUBA divers. Hotel amenities are available for day use by cruise ship ... guests but this wasn't a problem for us. Never too crowded. Great pool area and ocean side restaurant. Easy ocean access for snorkeling.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
3
Hotel check-in:
5
Maintenance:
5
Location:
4
Room cleanliness:
4
Hotel Staff:
5
Value:
5
Dining options:
3

Traveler type: Family

Time savers hint, Short Walk

Dive with "Dive With Martin" just south of the hotel at cruise ship terminal.


Expand full review

Score

4 out of 5

Trip hint

Great place for diving, near town.

Flaudia Sep 17, 2009

Would recommend to a friend!

We were there to relax and dive. The relaxation was good. The dives and the dive masters were great, but it would be nice ... to have more faster dive boats available.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Single

Dining hint, In Hotel

The Menu was OK; but, could have been better. The food was OK to good, but not outstanding. I think if the chef and menu were revamped with some effort this would increase the enjoyability of the resort. However, all the people were great and friendly. They are all number 1 in my book.


Expand full review

Score

5 out of 5

Trip hint

¡GREAT place to stay!

Jhony ? Sep 16, 2009

Would recommend to a friend!

After Hurricane Wilma in 2005 destroyed half the Cozumel Island. The hotel did some major renovations. Making this a very ... pleasant hotel to stay on vacation. Not too far from town. I will stay with El Cid La Ceiba Beach Hotel again.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
4
Maintenance:
4
Location:
4
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Couples

Dining hint, In Hotel

Always fresh fruit in the mornings for breakfast. The bar also serves a good frozen "Miami Vice" drink.


Expand full review

Score

4 out of 5

la ceiba august 2009

lg Aug 25, 2009

Would recommend to a friend!

Great weather-convenient hotel location to downtown and dive shop ...

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
4
Maintenance:
3
Location:
4
Room cleanliness:
4
Hotel Staff:
3
Value:
4
Dining options:
3

Traveler type: Couples


Expand full review

Score

3 out of 5

Trip hint

Good hotel with room for improvement.

Old Hand Coz Traveler Aug 12, 2009

We had 5 relaxing days at El Cid. The rooms were good, AC cold (if loud) and it's in Cozumel. However, the hotel is also a ... time-share resort and they spent more time recruiting for the time share than tending the guest they have. We had a hard time finding staff at any time. The wait staff (except for Virginia) was indifferent to our needs. The food in the dining room is good, but the selection is very limited and gets old after a few days. There is no party atmosphere and the bar is deserted by 7:00 p.m. If they were to fix their staff problems, this would be the type of classy resort they try to be.

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
5
Hotel check-in:
2
Maintenance:
3
Location:
3
Room cleanliness:
4
Hotel Staff:
2
Value:
3
Dining options:
2

Traveler type: Family

Dining hint, Short Walk

Try Ernesto's Fajita Factory in the evening. Extremely good and a reasonable price.


Expand full review

Score

4 out of 5

Trip hint

Great location, great hotel

Diving diva Jul 26, 2009

Would recommend to a friend!

I have stayed at La Ceiba all 4 times that I have been to Cozumel. I like the friendly staff and the location--not too far ... from town and close to the Caleta Marina where we leave for scuba diving. La Ceiba also has a great snorkeling location just off their beach. I wish La Ceiba had a better fitness center. They have a few machines, but I couldn't get most of them to work.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
5
Value:
3
Dining options:
3

Traveler type: Couples

Money savers hint, Short Drive

To save money on eating out, find a taqueria (taco shop) off the main drag in town. They are very cheap and delicious.


Expand full review

Score

4 out of 5

Trip hint

Cozumel 2009

odumland Jul 26, 2009

Would recommend to a friend!

We really enjoyed the Hotel, we got an upgrade to a one bedroom Suite, which was very large, always clean and super friendly ... staff

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
4
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
3

Traveler type: Couples

Money savers hint, In Hotel

If you want all inclusive buy at hotel for $59.00 per day, on line it would have been $80.00 pd.


Expand full review

Score

4 out of 5

Trip hint

AWESOME DEAL FOR THE PERFECT DIVE

SCUBA GIRL Jun 26, 2009

Would recommend to a friend!

I HAVE STAYED IN CZM 4 PREVIOUS TIMES AND EL CID IS BY FAR THE BEST CHOICE I HAVE MADE YET.I AM A SCUBA DIVER SO EVERYTHING I ... NEEDED WAS RIGHT ON SITE. MY ROOM WAS ON GROUND LEVEL, BEACH SIDE RIGHT BY THE OCEAN FOR EASY ACCESS TO INTERNATIONAL PIER DIVE WITH MARTIN OR EL CID DIVE SHOP AS WELL TO CHOOSE FROM.IT WAS A NICE PLACE TO SNORKEL ALSO ..SAW A SEA HORSE , FLOUNDER AND OTHER MARINE LIFE THAT YOU NORMALLY SEE ONLY ON DIVE TRIPS...THE STAFF WAS FRIENDLY, COURTEOUS, AND VERY HELPFUL WITH ALL MY NEEDS. WOULD STAY AGAIN NO PROBLEM...NO SWINE FLU IN CZM!!LOVED IT!!

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
4
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Friends

Shopping hint

THERE ARE SOME REALLY GOOD DEALS RIGHT AT THE HOTEL SHOPS ON SITE. IF YOU ARE GOING DOWNTOWN THEN TRY THE PLAYA MART BESIDE MCDONALDS FOR BEST DEALS ON SOUVENIRS.


Expand full review

Score

2 out of 5

Trip hint

You can snorkel right off their beach

Sunburned traveler Jun 2, 2009

This hotel has a lot of good things going for it, such as location and great snorkeling right of their beach for free. A ... luxury spa hotel it is not. They do have massages on the beach and in a small room inside. That is about the end of the spa services. They have a sauna but it is broken. The decore of the rooms looks pretty but uncomfotable beds and sheets combined with a loud air conditioner make sleep hard to achieve. Watch out for the Fleas, be sure to pack some off. Don't bring any beach towels up to your room or your room will be infested too. When we checked in they spent about 20 minutes trying to convince us to go to a timeshare presentation.The pool was very nice and warm and had a play pool for babies. The rooms have great views of the ocean. they do not have their own potable water so you have to get water to brush your teeth or make coffee.

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
1
Hotel check-in:
3
Maintenance:
3
Location:
5
Room cleanliness:
4
Hotel Staff:
3
Value:
3
Dining options:
2

Traveler type: Couples

Dining hint, Short Walk

Ernesto's is just down the street towards town and they make the best fajitas I have ever tasted.


Expand full review

Score

4 out of 5

Trip hint

Outstanding Vacation Spot in Cozumel

MAQ Apr 22, 2009

Would recommend to a friend!

Upon arrival we were put into the wrong type room and had to challenge the room. The staff is outstanding and very ... flexible. The scuba staff and on-site scuba operation was superior. We received Scuba and scooter discounts for attending the Membership presentation that made the time well worth it. A short distance into town and only $6 by taxi. The resort is a quiet, peaceful location but clos eto lots of shopping at the International Center and Senor Frogs. However, since it was right next to a cruise ship peer, we got many sunbathers from the ships, but that was fun to meet new people.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
2
Maintenance:
5
Location:
3
Room cleanliness:
5
Hotel Staff:
4
Value:
4
Dining options:
3

Traveler type: Couples

Recreation/Attractions hint, In Hotel

Scuba operation from Hotel is excellent and beat every other price on the island. Dive masters and Karlos the manager was knowledgable and flexible. We bought discount 4 day, 2-tank dives for only $137 each, and the first day for 2 for only $75. It couldn't be better priced or more convenient.


Expand full review

Score

5 out of 5

Trip hint

Great staff!

Donald Nov 18, 2008

Would recommend to a friend!

Everyone at El Cid went the extra mile to make us feel welcome and they took care of anything we needed. The rooms were very ... clean (everyone has an ocean view) and comfortable. There's scuba diving onsite along with activities for the kids and adults. It's best to get down to the beach a little early if you're looking for shade.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples

Recreation/Attractions hint, Short Walk

Scuba diving, swimming, restaurants, parasailing.


Expand full review

Score

2 out of 5

Trip hint

The moment I checked in I ...

Tiffany Oct 24, 2008

Would recommend to a friend!

The moment I checked in I was bombarded with time share options. Only about half the staff speak English and they only know ... basic English...common questions a guest would ask or how to persuade you to purchase a time share. I would not go to the timeshare breakfast even if you are offered a discount on tours. You will be so frustrated by the end and they don't take no for an answer very easily. The room is pretty nice...the bed is hard as a rock, but I love the balcony. I didn't mind the cruise ships in front of the hote...they don't block the entire view. The bathroom in the rooms are very nice, my favorite part. There is a granite garden tub, but the shower is made for people under 5'8, I am 6'0. There was also not much lighting, so I do not recommend doing your makeup in the bathroom, but the garden tub made up for it. The hotel does offer activites, but trying to get someone to direct you where to go for them is a struggle..I gave up. The pool is pretty nice, the hot tub is not very hot and the beach is okay. There is sand, but you need to take steps down into the water, which are very slippery (I fell). There is always a waiter asking for drinks--a nice touch. The food is not too bad. I would only recommend because I know what to expect.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
4
Hotel check-in:
2
Maintenance:
3
Location:
3
Room cleanliness:
3
Hotel Staff:
3
Value:
2
Dining options:
2

Traveler type: Single

Recreation/Attractions hint, Short Walk

Downtown is a long walk, about 45 min. There is a museum that is close and I recommend a cab ride out to Mr. Santo's for a day of fun at the beach.


Expand full review

Score

4 out of 5

Friendly

Christine Jun 13, 2008

Would recommend to a friend!

Not close to downtown but can get a cab for $5. ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
2
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
2

Traveler type: Family


Expand full review

Score

4 out of 5

Trip hint

Very nice hotel

Danielle Apr 18, 2008

Would recommend to a friend!

El Cid had great value for the money! We had to wait for our room after check in, however, it was a comfortable room and over ... all, a comfortable hotel. The location is very nice, also. I could see the cruise ships from my room.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
3
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
5
Dining options:
5

Traveler type: Couples

Recreation/Attractions hint, Short Drive

We enjoyed renting a scooter to tour the island of Cozumel.


Expand full review

Score

2 out of 5

Trip hint

Don't assume anything!

Vicky Mar 4, 2008

The room was very clean,spacious and comfortable. We were on the 10th floor but the many cruise ships not only blocked the ... ocean view but also created a great deal of noise in the area. The noise and commotion was really annoying and made it harder for me to simply relax and enjoy being by the water. In the restaurant, the meals were way overpriced. The waiters made it clear that they were only paid $5.00 USD per day and relied on tips for their livelihood.

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
4
Hotel check-in:
4
Maintenance:
5
Location:
1
Room cleanliness:
5
Hotel Staff:
4
Value:
2
Dining options:
2

Traveler type: Friends

Shopping hint, Long Walk

All of the shops along the strip were trmendously overpriced. Better just to avoid the area all together.


Expand full review

Score

4 out of 5

Trip hint

Great location

Stephanie Mar 1, 2008

Would recommend to a friend!

Overall my stay enjoyable. Great location - close enought to downtown to get to, but far enough to feel secluded. I loved the ... outdoor waterfront spa and the massage and facial were fantastic, with the sound of the waves only feet away. The food was excellent (avocado with shrimp was the best) and 2 for 1 drinks every day for happy hour were an added bonus. The hammocks and small beach were where I spent most of my outdoor time during the day and the jacuzzi at night. The pool was spotless, so was the jacuzzi until the last night. I was disappointed I didn't get to go in it the last night we were there, but there were things floating in it, not sure what, but it was the only time, so maybe they just didn't clean it as good that day. I'm just glad I looked before getting in. I didn't mind the cruise ships in the view as others have mentioned and the horns were only 2 minutes a day so it didn't bother me at all. I did feel like some cruise goers who used the facilities during the day were annoying but I figured regular guests could have acted the same way. The hotel sells day passes for the use of the facilities to people coming off the cruise ships. I was very disappointed when we checked in. I had requested a room with King bed and pull down bed. Luckily the other person staying in my room did not come, because the ONLY room available in the hotel had one pull down bed in it that was hard as a rock. They offered to switch me the next day, but it was too much of a hassle and my back hadn't started hurting yet after the first night (it did after the second in the bed). Also the room doors lock automatically when they are shut, but do not have any interior security lock, chain or deadbolt - NOTHING! I was schocked, and when I questioned the front desk about it, they acted like it was no concern. So I put a chair under the door handle every night - so I would have warning if anyone did try to enter (single woman by myself in a room) - maybe a little paranoid, and I wasn't really afraid of it happening, but better to be prepared - LOL. BUT, my sister, who had a room with her boyfriend, got an upgrade to a suite due to the hotel being sold out when we checked in. She absolutely loved everything about the hotel. (she didn't mind the lack of interior locks because she was with her boyfriend)

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
3
Hotel check-in:
3
Maintenance:
3
Location:
5
Room cleanliness:
4
Hotel Staff:
4
Value:
4
Dining options:
4

Traveler type: Family

Dining hint, Short Drive

If you like tacos, try El Foco in the downtown area - probably the best tacos I have ever had.


Expand full review

Score

5 out of 5

Nice place to stay

Susan Aug 14, 2007

Would recommend to a friend!

I would recommend this hotel to friends and family.I liked the fact that they have a purified water system for the hotel. The ... resturant food was some of the best we had on the island. Service was a little slow somtimes, but still ok. Our room was large and very clean, the only problem I could name with the room, was in one of the bathrooms there was a sewage smell coming back up thru the tub and sink drains. We just kept the stoppers closed ,problem solved. Its right next to the cruise ship pier, but we didnt mind watching the ships. They arrive around 8 and are usually gone by 5,so you still see the sunset!The massage we had thru the spa was the best I've had!!!Its a little out of town but taxis are everywhere you wont walk long till one finds you. If you need any info on something ask the front desk their very help full.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
4
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Family


Expand full review

Score

5 out of 5

Great place

rock Jun 15, 2007

Would recommend to a friend!

Comfortable, clean, friendly, easy access to town, right on the water. Great place! ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples


Expand full review

Score

4 out of 5

Trip hint

Good View

Roy May 30, 2007

The room was OK. but needs more space to move around. The plumbing in the bathroom was noisy due to leaking faucets. There ... were ants in the room caused from the rain.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
1
Hotel check-in:
4
Maintenance:
2
Location:
3
Room cleanliness:
2
Hotel Staff:
3
Value:
2
Dining options:
4

Traveler type: Couples

Dining hint, In Hotel

There is dining in the hotel, otherwise everything else needs a taxi to get there


Expand full review


Previous | 1 2 | Next

Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.

Sort hints by: most recent | distance from hotel

Recreation/Attractions hint

The snorkeling at the resort is not good during the day BUT the night snorkeling was fantastic. I saw a huge green moray just as you go down the stairs to your left in the concrete slab. Also the biggest crab I have ever seen. The first night in the water, again just as I got in the water, an octopus swam by me and inked me 3 times. He went to the bottom and started running-very cool. Don't waste your time during the day here but for sure night snorkeling. Corona beach has the best public snorkeling. But we found the best place on our own just stopping alongside the road just south of Corona beach about a 1/2 mile. Beautiful reef there very close to shore.

--Snorkeling addicts, Marshalltown, Iowa Oct 11, 2009

Time savers hint, Short Walk

Dive with "Dive With Martin" just south of the hotel at cruise ship terminal.

--The Miller Machine, New York City Sep 26, 2009

Dining hint, In Hotel

The Menu was OK; but, could have been better. The food was OK to good, but not outstanding. I think if the chef and menu were revamped with some effort this would increase the enjoyability of the resort. However, all the people were great and friendly. They are all number 1 in my book.

--Flaudia, Colorado Springs, Colorado Sep 17, 2009

Dining hint, In Hotel

Always fresh fruit in the mornings for breakfast. The bar also serves a good frozen "Miami Vice" drink.

--Jhony ?, Houston, Texas Sep 16, 2009

Dining hint, Short Walk

Try Ernesto's Fajita Factory in the evening. Extremely good and a reasonable price.

--Old Hand Coz Traveler, Norman OK Aug 12, 2009

Money savers hint, Short Drive

To save money on eating out, find a taqueria (taco shop) off the main drag in town. They are very cheap and delicious.

--Diving diva, Dallas, TX Jul 26, 2009

Money savers hint, In Hotel

If you want all inclusive buy at hotel for $59.00 per day, on line it would have been $80.00 pd.

--odumland, Richburg, SC Jul 26, 2009

Shopping hint

THERE ARE SOME REALLY GOOD DEALS RIGHT AT THE HOTEL SHOPS ON SITE. IF YOU ARE GOING DOWNTOWN THEN TRY THE PLAYA MART BESIDE MCDONALDS FOR BEST DEALS ON SOUVENIRS.

--SCUBA GIRL, KY Jun 26, 2009

Dining hint, Short Walk

Ernesto's is just down the street towards town and they make the best fajitas I have ever tasted.

--Sunburned traveler, Rowlett,TX Jun 2, 2009

Recreation/Attractions hint, In Hotel

Scuba operation from Hotel is excellent and beat every other price on the island. Dive masters and Karlos the manager was knowledgable and flexible. We bought discount 4 day, 2-tank dives for only $137 each, and the first day for 2 for only $75. It couldn't be better priced or more convenient.

--MAQ, Layton, UTAH Apr 22, 2009

Recreation/Attractions hint, Short Walk

Scuba diving, swimming, restaurants, parasailing.

--Donald, El Dorado Hills Nov 18, 2008

Recreation/Attractions hint, Short Walk

Downtown is a long walk, about 45 min. There is a museum that is close and I recommend a cab ride out to Mr. Santo's for a day of fun at the beach.

--Tiffany, Boardman Oct 24, 2008

Recreation/Attractions hint, Short Drive

We enjoyed renting a scooter to tour the island of Cozumel.

--Danielle, USA Apr 18, 2008

Shopping hint, Long Walk

All of the shops along the strip were trmendously overpriced. Better just to avoid the area all together.

--Vicky, USA Mar 4, 2008

Dining hint, Short Drive

If you like tacos, try El Foco in the downtown area - probably the best tacos I have ever had.

--Stephanie, Boston, MA Mar 1, 2008

Dining hint, In Hotel

There is dining in the hotel, otherwise everything else needs a taxi to get there

--Roy, Springfield, IL May 30, 2007

Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.

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Last Updated: 11/26/2009