Only a few hotel rooms are currently available at this rate. Availability can change at any time and may affect the prices.

Tulum, MX   

Dreams Tulum Resort & Spa All Inclusive

User score 4.4 out of 5 See all reviews
Carretera Federal 387 KM 234,Tulum, Mexico 77780
Book this hotel
from 254 USD
/ night*

Terms and conditions

*rate found for check-in Dec 4, check-out Dec 7

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Hotel policies

Check-in: 1500
Check-out: 1200
Local currency: USD

The Dreams Tulum Resort & Spa is located on one of the most unique beaches in the Riviera Maya surrounded by lush tropical acres, sugary white sand and magnificent colonial architecture. Just five minutes from Tulum and 30 minutes from Playa del Carmen, Dreams Tulum offers Unlimited-Luxury® with upscale surroundings and combines fun and relaxation with the ancient world of the Maya.

All guest rooms and suites offer a private and furnished patio or balcony, marble bathrooms, daily refreshed mini-bar and 24-hour room service.

Dreams Spa by Pevonia offers a full range of natural curative massage therapies and facial treatments, each designed to soothe your body, mind and spirit. And to really help you unwind, the Explorers Club keeps your kids happy and busy with their own kind of supervised fun.

Dreams Tulum sits on two miles of powdery white sand with activities to make the whole family happy. And you are right on the ocean for snorkeling, catamarans, windsurfing, kayaking and jumping on our ocean trampoline. Choose from magnificent dining options featuring six gourmet, à la carte and one buffet-style restaurant. Dine at the Seaside Grill, an à la carte steak house, enjoy French cuisine in a romantic setting at Bordeaux or visit El Patio for Mexican fare. Seven bars, including pool and beachside, are perfect places to make new friends, or just catch up with each other.

Hotel policies

Check-in: 1500
Check-out: 1200
Local currency: USD


Terms and conditions

*rate found for check-in Dec 4, check-out Dec 7

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

4.4 out of 5

(155 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 
See all reviews

Hotel address: Carretera Federal 387 KM 234, Tulum, Mexico  77780  

 
 

Area served

Tulum, Xel-Ha, Chichen-Itza, Xcaret, Cozumel, Playa del Carmen.

Area airports

Cancún International Airport (CUN): Approximate driving time is 75 minutes and distance is 106 km (66 miles).

Description

Ideally located between Playa del Carmen and Tulum and just a 75-minute drive south of Cancun International Airport, Dreams Tulum Resort & Spa is situated along a stretch of magnificent white sandy beach in the Riviera Maya. Local points of interest: World’s second largest barrier reef lies just offshore; Nearby underground rivers, caves and jungles for the adventure seekers; Eco-adventure attractions at Xel-Há & Selvatica; Mayan ruins of Tulum, Coba, Xel-ha, Chichen-Itza and Kohunlich; Xcaret Eco-Archeological Park; Cozumel – ferry from Playa del Carmen.

Amenities

  • Internet Access
  • Wireless internet
  • Free Parking
  • Health Club
  • Fitness room
  • High Speed Internet
  • Meeting/banquet facilities
  • Handicapped rooms/facilities
  • Concierge
  • Spa services
  • Pool
  • Room service
  • Conference Facilities
  • Free Breakfast
  • Business center
  • Restaurant

Dining

Rendezvous

Located in the main lobby offers international and national drinks including tropical drinks and waiter service.

Sugar Reef Bar

Guests can relax in the sun or shade at the main bar while enjoying cool cocktails including international & national brands, juices and soft drinks, providing also waiter service to the pool deck.

El Patio

Offering from a light snack to a full meal during the day and a la carte specializing in Mexican cuisine in the evening.

Bordeaux

Savor exquisite French cuisine at this gourmet à la carte restaurant.

Portofino

Explore the flavors of the Mediterranean and Italian cuisine.

Coco Cafe

Located in the old lobby, guests will enjoy gourmet coffee and grilled sandwiches.

Manatee Bar

(Swim up bar) Located in the main pool our swim up bar offers tropical drinks and waiter service in the pool area.

World Café

Continental & Mexican cuisine with a variety of international specialty items & classics. Special Kids corner in the buffet section.

Barracuda Bar

Located on the beach, our beach bar offers tropical drinks including waiter service.

Himitsu

Specializing in Pan-Asian cuisine.

Seaside Grill

Located directly on the beach, offering light snacks to a full meal during the day and a la carte steak house in the evening.

Desires Music Lounge

Located in the main lobby, enjoy the night in a sports bar lounge ambience, serving international and national beverages.

Meeting facilities

Dreams Tulum provides a beautiful new convention center with 6 meeting rooms for up to 600 people. Av equipment available for rent as well as top of the art facilities for banquets, meetings and show performances. with 4 breakouts, a magnificent foyer and a gourmet cuisine. The Chichen Itza Ballroom hosts 400 people in Banquet style and up to 600 for cocktail.

Please enter check-in and check-out dates to the right to select a room

Dreams Junior Suite Oceanfront 547 Sq.Ft

Dreams Jr. Suite Ocean Front: 546.8.sq ft / 50.8.m2 Colonial decoration. King size bed or two double beds, separate living area with sofa, marble bathroom with shower and Jacuzzi bath tub, double sink, hair dryer, vanity mirror, scale, VIP amenities, champagne upon arrival, concierge service, ocean front, private balcony or terrace, 29” color TV, cable channels, DVD/CD player, mini-fridge stocked daily with water, sodas, beers and juices, electronic safe box, coffee machine, a/c, ceiling fan, secrets box for room service, wireless internet access, and telephone extension in the bathroom. Room occupancy of 2 adults and 2 kids OR 2 adults and 1 kid. MAXIMUM ADULTS PER ROOM: 2

Hacienda Suite Partial Ocean View 622 Sq.Ft with Private Balcony

Hacienda Suite: 622 sq ft / 58m2 Suite Hacienda style, wood floors and authentic colonial decoration. King size bed, bathroom with shower and Jacuzzi bathtub, VIP amenities, champagne upon arrival, concierge service, partial ocean view, private balcony, 29” color TV, cable channels, DVD/CD player, mini-bar refreshed daily with water, sodas, beer and juices, electronic safe box, coffee machine, iron & ironing board, a/c, ceiling fan, Ipod Doc Station, wireless internet access (extra charge).

Junior Suite Garden View 513 Sq.Ft

Junior Suite Garden View: 513.3 sq ft / 48 m2 Hacienda style, colonial decoration. King size bed and separate area with a sofa, bathroom with bath tub and bidet, double sink, hair dryer, vanity mirror, scale, VIP amenities, champagne upon arrival, concierge service, garden view, private balcony or terrace with hammock, 27” color TV, cable channels, c.d. player, mini-fridge stocked daily with water, sodas, beers and juices, electronic safe box, coffee machine, a/c, ceiling fan, wireless internet access. Room occupancy of 2 adults ONLY.

Dreams Junior Suite Ocean View 547 Sq.Ft

Dreams Jr Suite Ocean View 546.8 sq ft / 50.8 m2 Colonial decoration. King size bed or two double beds, separate living area with a sofa, marble bathroom with shower and Jacuzzi bath tub, double sink, hair dryer, vanity mirror, scale, VIP amenities, champagne upon arrival, concierge service, ocean view, private balcony or terrace, 29” color TV, cable channels, DVD/CD player, mini-fridge stocked daily with water, sodas, beers and juices, electronic safe box, coffee machine, a/c, ceiling fan, wireless internet access, and telephone extension in the bathroom. Room occupancy of 2 adults and 2 kids OR 2 adults and 1 kid. MAXIMUM ADULTS PER ROOM: 2

Deluxe Ocean View 451 Sq.Ft

Deluxe Ocean View Room: 450.9 sq ft / 42m2 Standard room hacienda style with colonial decoration. King size bed or two double beds, bathroom with bath tub, hair dryer, vanity mirror, VIP amenities, champagne upon arrival, concierge service, ocean view, private balcony with hammock (except 3rd floor), 29” color TV, cable channels, DVD/CD player, mini-bar refreshed daily with water, sodas, beer and juices, electronic safe box, coffee machine, iron & ironing board a/c, ceiling fan, wireless internet access, Ipod Doc Stations.

Deluxe Garden View 451 Sq.Ft

Deluxe Garden view: 450.9 sq ft / 42m2 Hacienda style, colonial decoration. King size bed or two double beds, bathroom with shower and bidet, hair dryer, vanity mirror, scale, VIP amenities, champagne upon arrival, concierge service, garden view, private balcony or terrace with hammock, 27” color TV, cable channels, c.d. player, mini-fridge stocked daily with water, sodas, beers and juices, electronic safe box, coffee machine, a/c, ceiling fan, wireless internet access. Room occupancy of 2 adults and 2 kids OR 2 adults and 1 kid. MAXIMUM ADULTS PER ROOM: 2

Dreams - Honeymoon Suite - Ocean View 627 Sq.Ft

Dreams Honeymoon Suite: 627.23 sq ft / 60.13 m2 Colonial decoration. Four posted King size bed and separate living area with a sofa, in either ocean view and garden view, marble bathroom with shower and Jacuzzi bath tub, double sink, hair dryer, vanity mirror, scale, Honeymooners VIP amenities, champagne upon arrival, concierge service, private balcony or terrace, 29” color TV, cable channels, DVD/CD player, mini-fridge stocked daily with water, sodas, beers and juices, electronic safe box, coffee machine, a/c, ceiling fan, secrets box for room service, wireless internet access, and telephone extension in the bathroom. Room occupancy of 2 adults ONLY.

Dreams Junior Suite Garden View 564 Sq.Ft

Dreams Jr Suite Garden View: 564.02 sq ft / 52.4 m2 Colonial decoration. King bed or two double beds, separate living area with a sofa, marble bathroom with shower and Jacuzzi bath tub, double sink, hair dryer, vanity mirror, scale, VIP amenities, champagne upon arrival, concierge service, garden view, private balcony or terrace, 29” color TV, cable channels, DVD/CD player, mini-fridge stocked daily with water, sodas, beers and juices, electronic safe box, coffee machine, a/c, ceiling, wireless internet access, and telephone extension in the bathroom. Room occupancy of 2 adults and 2 kids OR 2 adults and 1 kid. MAXIMUM ADULTS PER ROOM: 2

Hotel policies

Check-in: 1500
Check-out: 1200
Local currency: USD


Terms and conditions

*rate found for check-in Dec 4, check-out Dec 7

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

4.4 out of 5

(155 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

What makes CheapTickets reviews unique

  • Exclusive insights and feedback: We only accept reviews from customers who have booked a stay at this hotel. This helps ensure we get the most trustworthy opinions and observations possible.
  • Quick tips: Get the most out of your stay with practical, money-saving tips on what to do, where to eat and how to get around.

How to Submit a Review

Hotel reviews can be submitted any time after your trip dates have passed. Simply log into your My Trips and select Past Trips from the left hand navigation section. Select the trip with the hotel you wish to review and click the "Write a review" link displayed next to the hotel portion of your itinerary.

Once complete, your review should be visible on the site within 2-3 business days.

What makes CheapTickets reviews unique

How to submit a review

Most recent reviews

Score

3 out of 5

Trip hint

Mostly nice

Just married Nov 11, 2009

The hotel visually was very nice. The location is far from the airport and didn't offer much outside of the resort, which we ... knew prior. It was quiet, not overly crowded and very pretty. The bar and wait staff were great. The front desk staff was very cold and rude and room service was kind of slow...asking us to call back when they were busy. Food often arrived cold. Be careful with the trips they offer. Better off doing them on your own with a cab. This will save you a lot of money. It rained a few days while we were there and the resort becomes like a ghost town. The disco they have on sight smells like stinky feet. But we still had a good time. Probably will try something a bit closer to civilization next time. The ruins at Ek Balam were amazing. You can actually walk on them. Be careful of the cenotes. They are all over and some are better than others. Bat cave was the nicest we swam in. Also, buy your own snorkeling gear. I didn't think about it and had to use the ones there. NOT CLEAN! Told me to wash it off in the cenote...hmmmm Also swam with the turtles. That was cool, but some resorts have it on site. Mostly a great trip, but was a little disappointed with Dreams. The best spa treatment I have ever had though.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
3
Hotel check-in:
4
Maintenance:
4
Location:
2
Room cleanliness:
5
Hotel Staff:
3
Value:
4
Dining options:
3

Traveler type: Couples

Money savers hint

Don't buy a trip package. If you want to do or see something, just have the hotel call you a private cab to get you there. Then you are not on anyone else's time and you will save a bit of money. If you want nightlife or shopping stay closer to Cancun. Tulum was very quiet which was nice, but was very boring if you didn't know your way around and very poor area outside of the resort.


Expand full review

Score

4 out of 5

Trip hint

Tulum

- Nov 11, 2009

Would recommend to a friend!

The staff was EXCELLENT - everyone (EVERYONE) was polite and courteous. I liked being able to book everything through a ... single company ([...]) as well.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
3
Room cleanliness:
4
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Couples

Recreation/Attractions hint, Short Drive

Don't book your tours until you get to the location and talk to locals if you can help it. We wanted to go to Coba - and the pyramid that you can climb was closed for the first half of our trip. We would have missed out had we booked ahead of time. Instead, we found this out when we got there, booked our tour for after it was opened, and had a great time!


Expand full review

Score

4 out of 5

Honeymoon

Honeymooner Nov 8, 2009

Would recommend to a friend!

We chose the hotel because of its distance from Cancun and Playa Del Carmen (we wanted something away from the hassle and ... "Spring Break" atmosphere). We weren't prepared for the length of the drive from the airport. Upon arrival, we were told it would be a half hour until our room was ready. After a half hour, we were then told it would be another 45 minutes until the room was ready. It wasn't until my suggestion that we get another room that they searched for other alternatives. The room was very clean, and very nice but the location wasn't ideal. We chose an upgrade to "ocean front" thinking it would be right on the ocean, but that was not correct. There was a pool between us and the ocean. The pool had bars on both sides meaning it wasn't quiet in our room until late at night. When trying to rest during the day with the windows and doors closed, we could still clearly hear the music and activities going on. The food and service were mostly great. At times we waited very long for food/drink. I assume this is typical at most resorts. They advertise several restaurants but not all restaurants are open. On Friday night, only two were open for dinner and that resulted in a very long wait for a table and food.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
2
Maintenance:
4
Location:
4
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
3

Traveler type: Couples


Expand full review


See all 155 user reviews

Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.

Trip hints from our users

Money savers hint

Don't buy a trip package. If you want to do or see something, just have the hotel call you a private cab to get you there. Then you are not on anyone else's time and you will save a bit of money. If you want nightlife or shopping stay closer to Cancun. Tulum was very quiet which was nice, but was very boring if you didn't know your way around and very poor area outside of the resort.

--Just married, Charlotte NC Nov 11, 2009

Recreation/Attractions hint, Short Drive

Don't book your tours until you get to the location and talk to locals if you can help it. We wanted to go to Coba - and the pyramid that you can climb was closed for the first half of our trip. We would have missed out had we booked ahead of time. Instead, we found this out when we got there, booked our tour for after it was opened, and had a great time!

---, Chicago, IL Nov 11, 2009

Dining hint, In Hotel

The restaurants are good but the ones that stand out are: El Patio, the Portifino and the Bordeux. These were our favorites. The Hotel is too far away from everything to go any where else.

--Wifey, Streetsboro, Ohio Oct 26, 2009

See all trip hints

Reviews from our customers

Overall score

4.4 out of 5

(155 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

How to submit a review

Sort reviews by: most recent | highest rating | lowest rating

Expand all reviews

Score

3 out of 5

Trip hint

Mostly nice

Just married Nov 11, 2009

The hotel visually was very nice. The location is far from the airport and didn't offer much outside of the resort, which we ... knew prior. It was quiet, not overly crowded and very pretty. The bar and wait staff were great. The front desk staff was very cold and rude and room service was kind of slow...asking us to call back when they were busy. Food often arrived cold. Be careful with the trips they offer. Better off doing them on your own with a cab. This will save you a lot of money. It rained a few days while we were there and the resort becomes like a ghost town. The disco they have on sight smells like stinky feet. But we still had a good time. Probably will try something a bit closer to civilization next time. The ruins at Ek Balam were amazing. You can actually walk on them. Be careful of the cenotes. They are all over and some are better than others. Bat cave was the nicest we swam in. Also, buy your own snorkeling gear. I didn't think about it and had to use the ones there. NOT CLEAN! Told me to wash it off in the cenote...hmmmm Also swam with the turtles. That was cool, but some resorts have it on site. Mostly a great trip, but was a little disappointed with Dreams. The best spa treatment I have ever had though.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
3
Hotel check-in:
4
Maintenance:
4
Location:
2
Room cleanliness:
5
Hotel Staff:
3
Value:
4
Dining options:
3

Traveler type: Couples

Money savers hint

Don't buy a trip package. If you want to do or see something, just have the hotel call you a private cab to get you there. Then you are not on anyone else's time and you will save a bit of money. If you want nightlife or shopping stay closer to Cancun. Tulum was very quiet which was nice, but was very boring if you didn't know your way around and very poor area outside of the resort.


Expand full review

Score

4 out of 5

Trip hint

Tulum

- Nov 11, 2009

Would recommend to a friend!

The staff was EXCELLENT - everyone (EVERYONE) was polite and courteous. I liked being able to book everything through a ... single company ([...]) as well.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
3
Room cleanliness:
4
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Couples

Recreation/Attractions hint, Short Drive

Don't book your tours until you get to the location and talk to locals if you can help it. We wanted to go to Coba - and the pyramid that you can climb was closed for the first half of our trip. We would have missed out had we booked ahead of time. Instead, we found this out when we got there, booked our tour for after it was opened, and had a great time!


Expand full review

Score

4 out of 5

Honeymoon

Honeymooner Nov 8, 2009

Would recommend to a friend!

We chose the hotel because of its distance from Cancun and Playa Del Carmen (we wanted something away from the hassle and ... "Spring Break" atmosphere). We weren't prepared for the length of the drive from the airport. Upon arrival, we were told it would be a half hour until our room was ready. After a half hour, we were then told it would be another 45 minutes until the room was ready. It wasn't until my suggestion that we get another room that they searched for other alternatives. The room was very clean, and very nice but the location wasn't ideal. We chose an upgrade to "ocean front" thinking it would be right on the ocean, but that was not correct. There was a pool between us and the ocean. The pool had bars on both sides meaning it wasn't quiet in our room until late at night. When trying to rest during the day with the windows and doors closed, we could still clearly hear the music and activities going on. The food and service were mostly great. At times we waited very long for food/drink. I assume this is typical at most resorts. They advertise several restaurants but not all restaurants are open. On Friday night, only two were open for dinner and that resulted in a very long wait for a table and food.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
2
Maintenance:
4
Location:
4
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
3

Traveler type: Couples


Expand full review

Score

4 out of 5

Dreams Tulum

slp Nov 1, 2009

Would recommend to a friend!

no comment ...

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
3
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Couples


Expand full review

Score

5 out of 5

beautiful!

lisa Oct 28, 2009

Would recommend to a friend!

The resort was absolutely gorgeous! And the staff was always friendly, genuine and helpful. I found it easy to plan trips ... from the hotel, with the help of the staff, and to engage in the many on-site activities, including snorkeling, soccer on the beach, pool volleyball, a fire-spinning show and capoeira. The food was also amazing. I recommend this resort to honey-mooners, families and almost anyone else. I would not recommend it to someone who is looking for a party town, as the location is kind of discreet and secluded from areas with lots of night-life.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Friends


Expand full review

Score

5 out of 5

amazing!!!

dreams Oct 27, 2009

Would recommend to a friend!

the dreams tulum was amazing from start to finish. the only downfall to this resort was the long car ride which i didnt think ... i would mind but its horrible! either then that it was so much fun, amazing food, amazing and hilarious staff, great nightly shows, great pools, had such a good time. already planning when to go back!!

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples


Expand full review

Score

4 out of 5

Trip hint

"Beautiful Getaway For Price"

Wifey Oct 26, 2009

Would recommend to a friend!

The hotel is beautiful and so are the rooms. I have been to Mexico many times and this is by far my favorite place. The ... rooms are spacious, clean and very nice. The bed could be more comfortable, felt like sleeping on concrete. The advertising in the on-line brochure indicated top-shelf International Liquor which is not the case. You need to be very pushy to get American liquor or beer (and only Bud Light at that). This is typical at Mexican resorts. They want you to drink the Mexican liquor - it is cheaper for them. I also did not like that there were children in the adult pool. We did not travel with children and wanted to be in an adult pool. The location in Tulum makes it very difficult to do a lot of the excursions. If you just want to relax and unwind, this is the place to go. The food was excellent and the staff was first class. They also had a few beach weddings while we were there and they were beautiful. I would recommend this to friends who don't want to do much but enjoy the beauty and each other. There also was not much of a nite life. The latest bar is only open until 12:30 a.m. - but the Fire Show that is put on by the Hotel is a "DO NOT MISS" show.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
3
Hotel check-in:
5
Maintenance:
5
Location:
3
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Family

Dining hint, In Hotel

The restaurants are good but the ones that stand out are: El Patio, the Portifino and the Bordeux. These were our favorites. The Hotel is too far away from everything to go any where else.


Expand full review

Score

4 out of 5

Trip hint

Beautiful, Peaceful

Sharen from Colorado Oct 26, 2009

Would recommend to a friend!

If you need a trip to untangle the nerves this is it. beaches were so beautiful, soft sand, warm water and the beautiful ... hues of green water made us wonder if it was real. Just beautiful. The staff was very friendly and helpful. We got a bit tired of the food after 7 days. We took a day trip to Tulum and the ruins that was fun. We felt very safe on the grounds. They had one loud active pool with activites to do, stretching classes, games with nice spa prizes, swim up bar, lovely good drinks, good rum not the cheap stuff. A drink of the day really nice drinks. Service on the beach was great. Every day had a cook out on beach in addition to the other restaurants so you never had to leave the beach to eat. We had full use of the kyak boats, sail boats, snorkel equipment at no charge. The guided snorkel was awesome well worth the $35 usd. Was very beautiful. The rooms a bit small, beds a bit firm, but they accomodated everything you asked for. The spa was beautiful. Best message we have ever had and the green coffee mud wrap was great and it really worked. If you are looking for away from the crowd this is it. If you want more city and night life go north. Tulum a good experience.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
5
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Couples

Money savers hint

We rented a car for the day to see Tulum. Later we found out the taxi was only $8. each way. We paid $70 USD for a jeep and it was fun but we could have saved by going taxi with another couple.


Expand full review

Score

4 out of 5

Trip hint

Fantastic trip and resort

Keri, business professional and Mom Oct 23, 2009

Would recommend to a friend!

Our trip to Tulum was fantastic. The resort staff were extremely friendly and provided outstanding service. We traveled with ... our kids and there was a kids' program that seemed awesome -- we wanted to spend time as a family so opted to only take part in some of their activities, but they were open from 9 am until 10 pm to allow for some adult time. The bars were fast, friendly, and the service was exceptional. Food was okay...we stayed at Secrets Capri last December and felt the food was a downgrade from that 'sister' resort. The pools were clean and in a great location. Beach was fantastic and there were lots of lounge chairs available which was nice. Tulum is about an hour and fifteen minutes from Cancun so plan on a long day to get there; but well worth it. We visited the ruins and that was neat. Overall, great trip and would recommend another Dreams resort to friends and family.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Family

Entertainment hint, In Hotel

Lots of entertainment in the hotel. One night was a fiesta and then a magic show and other events. It was great.


Expand full review

Score

4 out of 5

Trip hint

We had a wonderful experience!

Ginger Oct 21, 2009

Would recommend to a friend!

Lots of fun activities and friendly/helpful staff. Quiet areas are available too! Food and accomadations were great. A long ... way from the airport in Cancun but close to Mayan ruins and private beaches for snorkeling/diving, etc. Great value!

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples

Money savers hint, Short Drive

Hire a private driver/taxi and save money over the on-site excursion agents.


Expand full review

Score

4 out of 5

dreams tulum

steve Oct 19, 2009

Would recommend to a friend!

destination wedding. had terrific time ...

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
4
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
3

Traveler type: Couples


Expand full review

Score

3 out of 5

Trip hint

Dream Killer Resort and Spa

Ro Oct 15, 2009

We were promised a room with ocean view and 2 beds, did not get and then moved 3 times due to things not working in the room ... like safe, bath tub wouldn't drain and mini bar was never cold, AC did not work anywhere.

Hotel features (5=best, 1=worst)
Amenities:
1
Room comfort:
3
Hotel check-in:
4
Maintenance:
4
Location:
3
Room cleanliness:
4
Hotel Staff:
5
Value:
4
Dining options:
3

Traveler type: Friends

Recreation/Attractions hint, Short Drive

Akumal Beach


Expand full review

Score

5 out of 5

Couldn't be better!

Mariana della noche Oct 5, 2009

Would recommend to a friend!

This is the third time we've stayed at a Dreams Resort, at a different location. We keep going back because they have yet to ... disappoint us. They have kindly accommodated our requests for room changes twice because we wanted even better ocean views from our room. Food at their restaurants is excellent, up there with their service!

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples


Expand full review

Score

4 out of 5

Trip hint

Dreams 2009

Tammer Oct 3, 2009

Would recommend to a friend!

We enjoyed our stay overall. The resort is a good distance from the airport, but we got private transportation with USA ... Transfers and that made the trip easy. We did like that the resort is out of the way which makes it private and quiet. We took one day and went to Xel Ha for snorkeling. The employees are all very kind. The service is excellent. We were upgraded to an oceanfront suite from oceanview, as this is our third time to a Dreams resort. This suite was beautiful and the view was stunning, but the air-conditioning was so bad that it made sleeping almost impossible. Everything in the room stayed damp. The room never got below 79 degrees. Maintenance looked at it several times and said there was nothing wrong! 79 degrees! Other people that I met asked me about the air in my room, saying that their rooms were uncomfortable, so apparently it is a widespread problem. Also, they were refurbishing the room directly below us and began their work at 6:30am each morning except Sunday. Not very relaxing. I could not wait to get home to sleep in my own dry, cool home. Our son enjoyed ordering room service. The restaurant service was exellent all around. We did wish that the Seaside Grill was open more in the evening. It was only open one night for dinner the whole time that we were there, 9 nights. The sushi is delicious and plentiful. I especially loved the Coco Cafe. I had many delicious mocha lattes. The beach service is very good. The servers will bring you just about anything you ask for. The ocean was beautiful. We will probably go there again, maybe at a cooler time of year.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
1
Hotel check-in:
4
Maintenance:
3
Location:
3
Room cleanliness:
4
Hotel Staff:
5
Value:
4
Dining options:
3

Traveler type: Family

Time savers hint

Book private transportation. This makes the trip so much nicer.


Expand full review

Score

5 out of 5

Great trip

5 meals a day Oct 2, 2009

Would recommend to a friend!

Beautiful secluded location. Great snorkeling to a genuine coral reef 200 yds off beach. Recommend shuttle to the resort, ... as driving was a little scary. Insanely good deal for such a first class resort.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples


Expand full review

Score

4 out of 5

Trip hint

Great resort [...]

Capttanhowdy Oct 2, 2009

Would recommend to a friend!

We initialy were booked into a room waaay away from the pool and pretty much everything, We then were hit up to pay an extra ... 300 buck to upgrade to the same room but closer to the water. Didn't like that... felt like they were taking me a lil. [...] The hotel was awesome... the staff was even better.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
3
Hotel check-in:
1
Maintenance:
5
Location:
3
Room cleanliness:
5
Hotel Staff:
4
Value:
5
Dining options:
4

Traveler type: Couples

Shopping hint, Short Drive

Don't buy souviners in the hotel no matter what the workers in the shops say... Its cheaper outside the hotel.... like more than half!!!


Expand full review

Score

4 out of 5

friend getaway

jv Oct 1, 2009

Would recommend to a friend!

great hotel, great staff, perfect for relaxation on the beach, beautiful water ...

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
4
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Friends


Expand full review

Score

5 out of 5

Trip hint

Dreams Resort Tulum

Coronita Destroyer Sep 30, 2009

Would recommend to a friend!

Dreams is a fantastic resort. Great food, service, location, and then some! My plan was to simply relax and the staff made ... sure i was accommodated. If you're looking for something other than piña coladas and coronas - there are also tons of activities to participate in throughout the day.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples

Money savers hint

Be sure to book a taxi/shuttle to the hotel prior to arriving. The taxi services from the airport to the hotel cost a bundle due to the resort being approximately 70 miles away. This will save you a big headache and a bunch of bug bites ;) !


Expand full review

Score

3 out of 5

Great Beach

hollatjones Sep 27, 2009

The beach is absolutely beautiful at this resort. Great snorkeling trip through the scuba shop, saw a sea turtle! The food ... was wonderful, but you got extremely small portions. The Pina Colada's were the best that I had ever had, I would always ask for a premium liquor, but if you turned your back on the bartender, they would try to use the well liquor. If you had a waiter get you a drink, I doubt it came with the liquor that you requested. Very disappointed in the selections of beer; only three kinds available, Corona, Bud, & Bud Lite. Not too impressed with the resorts staff, it says no gratuities allowed, yet the wait staff seemed aggrivated if you didn't tip & if you got that same waiter again after not leaving a tip, you would get bad service the 2nd time around. Our van to the airport was going to pick us up at 1:00, we were required to check out by 12:00, we asked the front desk for an extention, & they refused to let us stay an extra hour, although we had a late check-in when we first arrived to the resort. Several broken tiles in the room, the jacuzzi tub didn't work right. The shops at the resort are EXPENSIVE, a 10 pack of Benedryl was $25!!! Easy access to the Mayan Ruins, but not as close to the ruins as the hotel claims to be on their website. You cannot see the ruins from the hotel unless you are using bonoculars, the website makes you think you can see the ruins easily from the resort.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
2
Hotel check-in:
5
Maintenance:
3
Location:
5
Room cleanliness:
4
Hotel Staff:
3
Value:
4
Dining options:
4

Traveler type: Couples


Expand full review

Score

5 out of 5

Heaven on Earth

Al Sep 20, 2009

Would recommend to a friend!

The Dreams Tulum Resort delivers everything you could want from a resort: Beautiful beach with clear clean water, incredible ... pools (with swim-up bar), wonderfully maintained grounds, staff that is beyond nice and accommodating, great entertainment, good food. It's like a tropical postcard come to life.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Couples


Expand full review


Previous | 1 2 3 4 5 6 7 8 | Next

Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.

Sort hints by: most recent | distance from hotel

Money savers hint

Don't buy a trip package. If you want to do or see something, just have the hotel call you a private cab to get you there. Then you are not on anyone else's time and you will save a bit of money. If you want nightlife or shopping stay closer to Cancun. Tulum was very quiet which was nice, but was very boring if you didn't know your way around and very poor area outside of the resort.

--Just married, Charlotte NC Nov 11, 2009

Recreation/Attractions hint, Short Drive

Don't book your tours until you get to the location and talk to locals if you can help it. We wanted to go to Coba - and the pyramid that you can climb was closed for the first half of our trip. We would have missed out had we booked ahead of time. Instead, we found this out when we got there, booked our tour for after it was opened, and had a great time!

---, Chicago, IL Nov 11, 2009

Dining hint, In Hotel

The restaurants are good but the ones that stand out are: El Patio, the Portifino and the Bordeux. These were our favorites. The Hotel is too far away from everything to go any where else.

--Wifey, Streetsboro, Ohio Oct 26, 2009

Money savers hint

We rented a car for the day to see Tulum. Later we found out the taxi was only $8. each way. We paid $70 USD for a jeep and it was fun but we could have saved by going taxi with another couple.

--Sharen from Colorado, Evergreen, Colorado Oct 26, 2009

Entertainment hint, In Hotel

Lots of entertainment in the hotel. One night was a fiesta and then a magic show and other events. It was great.

--Keri, business professional and Mom, Castle Rock, CO Oct 23, 2009

Money savers hint, Short Drive

Hire a private driver/taxi and save money over the on-site excursion agents.

--Ginger, North Carolina Oct 21, 2009

Recreation/Attractions hint, Short Drive

Akumal Beach

--Ro, Boston, MA Oct 15, 2009

Time savers hint

Book private transportation. This makes the trip so much nicer.

--Tammer, Rockford, IL Oct 3, 2009

Shopping hint, Short Drive

Don't buy souviners in the hotel no matter what the workers in the shops say... Its cheaper outside the hotel.... like more than half!!!

--Capttanhowdy, Denver,Co Oct 2, 2009

Money savers hint

Be sure to book a taxi/shuttle to the hotel prior to arriving. The taxi services from the airport to the hotel cost a bundle due to the resort being approximately 70 miles away. This will save you a big headache and a bunch of bug bites ;) !

--Coronita Destroyer, Oakland, CA Sep 30, 2009

Dining hint, Short Walk

Bordaux was the best restaurant there!

--Mrs. Berg, Early, IA Sep 11, 2009

Money savers hint

Rent a car. The transfer to and from the airport is $60 a person. We rented a car at $120 for the whole week, plus $10 a day for liability insurance. This way, you also don't have to pay to go out and explore, just get in the car and go.

--NYC Couple, New York, NY Sep 7, 2009

Time savers hint

Would like fellow travelers to know that the resort is great and secluded but is 1 hour and 45 minutes from airport. Also, don't use Grayline for transportation if you stay at Dream's Tulum because the representative was rude and never called us to help with arrival for outside activities. To top it all off Grayline's driver on the return to airport could not stay awake and kept running of the road. I had to keep him awake by continually tapping on his shoulder and by even grabbing the steering wheel. One time when he fell asleep we almost drove into a barricade (and into a road which was not the direction to the hotel) which I had to take control of the vehicle. Another example was we nearly rear ended somebody when fell asleep. He could no stay awake and refused to pull over. I offered to buy him coffee. He must have been drunk or hungover. We had a very very stressful drive to the airport needless to say and spent a lot of money for poor transportation service!!!

--In da house, Wichita, KS Aug 17, 2009

Money savers hint, Short Drive

RENT A CAR!! ONly $35US per Day at executive rentals which is only 2km away from dreams. The cabs are $10 to go anywhere in Tulum so you will have freedom to explore the beautiful area

--Michael, Chicago, IL Jul 27, 2009

Recreation/Attractions hint

A visit to the Ruins is a 4 hour max with a $7 cab ride the most convenient.

--Tomer, Reno, Nevada Jul 27, 2009

Recreation/Attractions hint, Short Drive

If you go to Tulum ruins, I would suggest a knowledgeable tour guide to give you the amazing history and story of culture that goes along with it. It was well worth the extra money. Also, at the ruins is a wonderful beach to enjoy, but NO SHADE!!!

--Jenn, Rhode Island Jul 14, 2009

Entertainment hint, Short Walk

Weather you are dining or enjoying entertainment there is always one of the many staff members to assist you.

--Mr. G., Riverside, California Jul 14, 2009

Recreation/Attractions hint, Short Drive

Go to the Tulum ruins and hire a guide! It was the best excursion we did!

--Whytet, Ketchikan, AK Jul 12, 2009

Money savers hint

the hotel offers packaged to see the tulum ruins for like $69. its a total rip off considering it costs $7 cab ride each way to the ruins, and another $5 to get in to the site (oh and if you take a camcorder u pay another 250 paso tax?). if you want a guide, one can be hired at the door. also wanted to note that the cancun airport has an awesome giftshop for small items. i payed triple for the same items in the hotel giftshop.

--Dee, vancouver bc Jul 7, 2009

Money savers hint, Short Walk

The colectivo (local bus) and AIDO bus saved about $60 each way in transportation between Canuun and hotel

--Married 3 years :-), Walnut Creek CA Jul 3, 2009

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Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.

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Last Updated: 11/24/2009