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Richmond, VA   

Doubletree Hotel Richmond Downtown

User score 2.9 out of 5 See all reviews
301 W. Franklin Street,Richmond, VA 23220
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Terms and conditions

*rate found for check-in Nov 26, check-out Nov 29

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Hotel policies

Check-in: 1600
Check-out: 1200
Local currency: USD

A Relaxing Richmond Hotel in the Heart of the CityLocated in the heart of Richmond, Virginia's historic and business and financial district, the Doubletree Hotel Richmond Downtown, is within walking distance of the Commonwealth of Virginia Capitol building, federal offices, the Center for the Performing Arts, and the recently expanded convention center. Our beautifully renovated hotel in Central Richmond is conveniently located only 10 miles from Richmond International Airport (RIC). Complimentary shuttle service within a three-mile radius is offered by the hotel as well as on-site underground valet parking.At our relaxing full-service hotel in Richmond enjoy great amenities such as:* Complimentary wireless Internet access* Warmly decorated rooms with comfortable Sweet DreamsŪ beds, granite countertops, and chrome fixtures* Spacious work desks and over 7,700 square feet of available meeting space ideal for Richmond Meetings* Upscale dining at our 301 Franklin restaurant - Southern-style delicacies & traditional favorites* Brand new Two Trees Coffee Shop opening this Spring* Seasonal rooftop pool and observation deck with spectacular views of Richmond* Fully-equipped fitness center* Full-service catering team designed to help you plan the perfect Richmond weddingWhether you're visiting our Richmond hotel for business or pleasure, academic conference or family vacation, the Doubletree Hotel Richmond Downtown is ideally located and perfectly appointed. Allow our experienced staff to coordinate your perfect business or social event with style.At the Doubletree Hotel Richmond Downtown, experience all that his unique city with over 400 years of history has to offer. Our hotel's location in the heart of Richmond allows you easy access to the following local attractions:* Virginia Commonwealth University Hotel* VCU Health System* Richmond Convention Center* Virginia State Capitol* Richmond Raceway Hotel* University of Richmond and Virginia Union University* Stroll back in time down Monument Avenue* Visit Church Hill where Patrick Henry declared "give me liberty or give me death"* James River Canal Walk* Shockoe Bottom and Shockoe Slip - home to Richmond's best restaurants and clubs* Richmond Coliseum* Museum of Fine Arts* Carytown Shopping District and Stony Point Shopping Center* Atlanta Braves' AAA Baseball Team* Richmond International Raceway - host to NASCAR events annuallyOn your next visit to Richmond, Virginia our friendly, courteous Doubletree Hotel Richmond Downtown staff looks forward to welcoming you with our signature, warm chocolate chip cookie at check-in. Come discover one of the country's most fascinating cities today at our Richmond hotel

Hotel policies

Check-in: 1600
Check-out: 1200
Local currency: USD


Terms and conditions

*rate found for check-in Nov 26, check-out Nov 29

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

2.9 out of 5

(8 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 
See all reviews

Hotel address: 301 W. Franklin Street, Richmond, VA  23220  

 
 

Area served

RICHMOND, VA, 23220, US

Area airports

Byrd Field/Richmond International Airport, (RIC), 10.00, W, Mile; Newport News / Williamsburg International Airport, (PHF), 67.00, W, Mile; Norfolk International Airport, (ORF), 92.00, W, Mile

Amenities

  • Internet Access
  • Pets OK
  • Business center
  • Restaurant
  • Meeting/banquet facilities
  • Exercise Gym
  • Pool
  • Conference Facilities
  • Wheel Chair Access
  • Wireless internet
  • Fitness room
  • High Speed Internet

Dining

Restaurant

onsite

Reviews from our customers

Overall score

2.9 out of 5

(8 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

What makes CheapTickets reviews unique

  • Exclusive insights and feedback: We only accept reviews from customers who have booked a stay at this hotel. This helps ensure we get the most trustworthy opinions and observations possible.
  • Quick tips: Get the most out of your stay with practical, money-saving tips on what to do, where to eat and how to get around.

How to Submit a Review

Hotel reviews can be submitted any time after your trip dates have passed. Simply log into your My Trips and select Past Trips from the left hand navigation section. Select the trip with the hotel you wish to review and click the "Write a review" link displayed next to the hotel portion of your itinerary.

Once complete, your review should be visible on the site within 2-3 business days.

What makes CheapTickets reviews unique

How to submit a review

Most recent reviews

Score

1 out of 5

not pleasant

Jarnie Nov 16, 2009

I reserved a non-smoking room and when I walked into my room I was greeted with an unpleasant and stale smoke odor. I called ... the front desk and they confirmed that I did reserve non-smoking. Unfortunately, they were booked solid and there was nothing they or I could do. No apology, no remedy, no discount. Nothing. No continental breakfast and overnight parking is $16 per night, which I did not know about. This place stinks! When I asked for a restaurant recommendation, I got Chili's. Are you kidding? Why would I drive to Richmond to eat at a restaurant that has 15,000 franchises all over America? Also, there is now a mysterious $100 charge to my credit card that I have to call them about... Don't stay here.

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
2
Hotel check-in:
1
Maintenance:
2
Location:
1
Room cleanliness:
2
Hotel Staff:
2
Value:
1
Dining options:
1

Traveler type: Couples


Expand full review

Score

1 out of 5

Doubletree Hotel Richmond Downtown

Swim Oct 18, 2009

I was surprised that the pool was only seasonal and that I had to pay extra $16 per night for parking and only with valet ... service. I could not access my car anytime to pick something up from my trunk. This was very inconvenient! The heating in the room did not work. The management somehow missed the cold weather. It took three calls to the desk to convince them I was not just to stupid to put the thermostat up. There was no maid service during my stay.

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
2
Hotel check-in:
1
Maintenance:
1
Location:
2
Room cleanliness:
2
Hotel Staff:
3
Value:
1
Dining options:
3

Traveler type: Family


Expand full review

Score

3 out of 5

Nice place

MaryLou Sep 22, 2009

Would recommend to a friend!

Hadn't considered extra cost of parking garage and valet- with extra $16 daily rate plus tips with every pick up and delivery ... of car, our bill became much larger than planned.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
4
Dining options:
4

Traveler type: Couples


Expand full review


See all 8 user reviews

Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.

Trip hints from our users

Dining hint, In Hotel

The Breakfast buffet was great.

--Personal Travel, New York Sep 5, 2009

Recreation/Attractions hint, Short Walk

VCU athletic center and campus one direction and downtown the other. Lots of history nearby.

--Ram fan, far away in the west Aug 31, 2009

Entertainment hint, Short Walk

Great restaurants nearby

--Rosalia, New York Oct 21, 2008

See all trip hints

Reviews from our customers

Overall score

2.9 out of 5

(8 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

How to submit a review

Sort reviews by: most recent | highest rating | lowest rating

Expand all reviews

Score

1 out of 5

not pleasant

Jarnie Nov 16, 2009

I reserved a non-smoking room and when I walked into my room I was greeted with an unpleasant and stale smoke odor. I called ... the front desk and they confirmed that I did reserve non-smoking. Unfortunately, they were booked solid and there was nothing they or I could do. No apology, no remedy, no discount. Nothing. No continental breakfast and overnight parking is $16 per night, which I did not know about. This place stinks! When I asked for a restaurant recommendation, I got Chili's. Are you kidding? Why would I drive to Richmond to eat at a restaurant that has 15,000 franchises all over America? Also, there is now a mysterious $100 charge to my credit card that I have to call them about... Don't stay here.

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
2
Hotel check-in:
1
Maintenance:
2
Location:
1
Room cleanliness:
2
Hotel Staff:
2
Value:
1
Dining options:
1

Traveler type: Couples


Expand full review

Score

1 out of 5

Doubletree Hotel Richmond Downtown

Swim Oct 18, 2009

I was surprised that the pool was only seasonal and that I had to pay extra $16 per night for parking and only with valet ... service. I could not access my car anytime to pick something up from my trunk. This was very inconvenient! The heating in the room did not work. The management somehow missed the cold weather. It took three calls to the desk to convince them I was not just to stupid to put the thermostat up. There was no maid service during my stay.

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
2
Hotel check-in:
1
Maintenance:
1
Location:
2
Room cleanliness:
2
Hotel Staff:
3
Value:
1
Dining options:
3

Traveler type: Family


Expand full review

Score

3 out of 5

Nice place

MaryLou Sep 22, 2009

Would recommend to a friend!

Hadn't considered extra cost of parking garage and valet- with extra $16 daily rate plus tips with every pick up and delivery ... of car, our bill became much larger than planned.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
4
Dining options:
4

Traveler type: Couples


Expand full review

Score

4 out of 5

Nice spot in the city

Staycation visitor Sep 6, 2009

Would recommend to a friend!

Great one-night stay. ...

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
3
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
4
Dining options:
4

Traveler type: Couples


Expand full review

Score

2 out of 5

Trip hint

Not consistent for Doubletree

Personal Travel Sep 5, 2009

I have very mixed feelings about this hotel. I had 2 instances at the hotel for which each time the hotel handled promptly ... and with smile. The air conditioner in the room rattled and the door security latch did not effectively secure the door. I did not report the slow flush and slow drain in the bathroom. I felt that housekeeping should have reported to maintenance the issues with the toilet and sink. Although the latch was fixed the door it still did not close flush. As a result I slept with a chair by the door.

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
3
Hotel check-in:
4
Maintenance:
2
Location:
1
Room cleanliness:
4
Hotel Staff:
4
Value:
2
Dining options:
5

Traveler type: Single

Dining hint, In Hotel

The Breakfast buffet was great.


Expand full review

Score

2 out of 5

Trip hint

Okay

Ram fan Aug 31, 2009

The hotel is in a great location and decently priced but the carpets in all of the common areas were disgustingly dirty. They ... need to be replaced. The room was clean, but quite small - especially the bathroom - the room carpets need a good cleaning. The valet parking rate seemed high for the location.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
3
Hotel check-in:
3
Maintenance:
2
Location:
5
Room cleanliness:
3
Hotel Staff:
4
Value:
4
Dining options:
3

Traveler type: Single

Recreation/Attractions hint, Short Walk

VCU athletic center and campus one direction and downtown the other. Lots of history nearby.


Expand full review

Score

5 out of 5

Trip hint

Good Hotel

Rosalia Oct 21, 2008

Would recommend to a friend!

Very neat and Clean ...

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
5

Traveler type: Business

Entertainment hint, Short Walk

Great restaurants nearby


Expand full review

Score

5 out of 5

Looks better inside than out

John Jul 22, 2007

Would recommend to a friend!

Outside of the hotel looks average or worse. But inside is very nice. Our room had a couple of problems (missing a ... shower head and light in bathroom was out), but the hotel changed our room within minutes. All in all a very nice hotel. Nice location, a short drive from all of the downtown historic attractions.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
3

Traveler type: Couples


Expand full review


Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.

Sort hints by: most recent | distance from hotel

Dining hint, In Hotel

The Breakfast buffet was great.

--Personal Travel, New York Sep 5, 2009

Recreation/Attractions hint, Short Walk

VCU athletic center and campus one direction and downtown the other. Lots of history nearby.

--Ram fan, far away in the west Aug 31, 2009

Entertainment hint, Short Walk

Great restaurants nearby

--Rosalia, New York Oct 21, 2008

Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.

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Note: An infant who turns 2 before or during travel requires a child's fare.

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I have a promotion code.

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Last Updated: 11/23/2009