Only a few hotel rooms are currently available at this rate. Availability can change at any time and may affect the prices.
*rate found for check-in Dec 6, check-out Dec 7
Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).
Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.
The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.
Check-in: 1500
Check-out: 1200
Local currency: USD
Only about 15 minutes from San Juan airport, the 151-room Diamond Palace Hotel & Casino enjoys a great location in the Condado area of San Juan. A great value in this tourist enclave, the property is a short walk to the beach and many local restaurants, bars, and nightlife. Enjoy the convenience of nearby shopping, including a drugstore across the street, as well as new retail stores opening in the area. Rooms are standard and offer a great value; however, they feature original oil and watercolor paintings by Puerto Rican artist Orlando Santaella - more than 200 in all - adding a unique & local touch to every room. Whether you are traveling on business or for vacation, the Diamond Palace offers a great value and location.
Check-in: 1500
Check-out: 1200
Local currency: USD
*rate found for check-in Dec 6, check-out Dec 7
Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).
Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.
The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.
Overall score
2.7 out of 5
(137 reviews)
Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.
Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."
The "overall score" is an average of all reviewer scores submitted for a hotel.
Hotel address: 55 Condado Ave, San Juan, Puerto Rico 00908
Condado in San Juan
Luis Munoz Marin International Airport (LMM): Approximate driving time to the Diamond Palace Hotel and Casino is 15 minutes and distance is 7 miles.
The Hotel is located at the heart of the Cobdado less than 10 minutes away from San Juan and San Juan piers.
This property has a smoke-free policy
The Greenhouse Restaurant is located in the lobby, featuring Spanish cuisine.
Portobello is an Italian restaurant located on the 12th floor, with outstanding views.
Guacamayo pool bar and grill is located next to the swimming pool and serves local cuisine.
Please enter check-in and check-out dates to the right to select a room
Check-in: 1500
Check-out: 1200
Local currency: USD
*rate found for check-in Dec 6, check-out Dec 7
Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).
Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.
The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.
Overall score
2.7 out of 5
(137 reviews)
Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.
Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."
The "overall score" is an average of all reviewer scores submitted for a hotel.
Score
1 out of 5
Roaches Greeted Us!
time2play Nov 3, 2009
Nothing good has changed about this hotel since I stayed here a few years ago. I stay because its dirt cheap and near the ... night life. Thats the good side of things... The bad is that the bathroom had several dead roaches on the floor when I checked in, the floor in the bathroom had pee on it, the elevators were not working most of the time, the breakfast was worst than ever, the casino is shut down, the lobby stinks like mold and dead animals, the restaurant is overpriced and the balcony doors do not open. Now if you are lookin for a place that allows escort type guests back to the room and is in a great location then stay here... it's tolerable for a few days.
Traveler type: Friends
male / female escorts are just outside the door!
Score
3 out of 5
Weird Comfort
Rafa Oct 21, 2009
Comfortable and pretty good located in the Condado. ...
Traveler type: Business
Wide variety.
Score
2 out of 5
Rafael
Travel Man Oct 18, 2009
Very good because of location. can go any where from there anfind stores anf food all around. ...
Traveler type: Business
Everywhere.
Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.
male / female escorts are just outside the door!
--time2play, milwaukee, wi Nov 3, 2009
Wide variety.
--Rafa, san German, PR Oct 21, 2009
Everywhere.
--Travel Man, San German, Puerto Rico Oct 18, 2009
Overall score
2.7 out of 5
(137 reviews)
Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.
Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."
The "overall score" is an average of all reviewer scores submitted for a hotel.
Sort reviews by: most recent | highest rating | lowest rating
Score
1 out of 5
Roaches Greeted Us!
time2play Nov 3, 2009
Nothing good has changed about this hotel since I stayed here a few years ago. I stay because its dirt cheap and near the ... night life. Thats the good side of things... The bad is that the bathroom had several dead roaches on the floor when I checked in, the floor in the bathroom had pee on it, the elevators were not working most of the time, the breakfast was worst than ever, the casino is shut down, the lobby stinks like mold and dead animals, the restaurant is overpriced and the balcony doors do not open. Now if you are lookin for a place that allows escort type guests back to the room and is in a great location then stay here... it's tolerable for a few days.
Traveler type: Friends
male / female escorts are just outside the door!
Score
3 out of 5
Weird Comfort
Rafa Oct 21, 2009
Comfortable and pretty good located in the Condado. ...
Traveler type: Business
Wide variety.
Score
2 out of 5
Rafael
Travel Man Oct 18, 2009
Very good because of location. can go any where from there anfind stores anf food all around. ...
Traveler type: Business
Everywhere.
Score
2 out of 5
Perfect location
cruise traveler Oct 11, 2009
I visited this hotel 2 years ago to play in the casino, that's why I booked this year to stay in the hotel because of the ... casino and the location is perfect for shopping,restaurants, and 24 hour Walgreen. I was very disappointed when I arrived at the hotel, because the casino was closed, it was under renovation. The hotel isnt very clean,and there's roaches in the room. An overnight stay is okay,but I dont recommend staying in this hotel for more than 1 night. The elevator takes too long, and it seems like they dont really clean the room very well.
Traveler type: Couples
Score
1 out of 5
I would not recommend this place
max Oct 3, 2009
nothing- No - not at all ...
Traveler type: Single
Score
2 out of 5
the casino was closed!
joe Sep 23, 2009
half the hotel was closed casino was closed ...
Traveler type: Single
Score
3 out of 5
Good value - good location
Willy Mac Sep 22, 2009
Great price in a great location. This is definitely not the Ritz Carlton but if all you need is a clean room with a bed and ... shower, this place is perfect for the price!
Traveler type: Single
Right in the heart of the condado.
Score
2 out of 5
So so
BB Sep 15, 2009
The hotel is old. We can't ask too much for the price we paid. It seems to be a problem with the water pipes. We asked for a ... change of room because the shower was broken, and we had a good night sleep. It needs some renovation. Staff was okay.
Traveler type: Business
Score
1 out of 5
The Good and the Bad
karolyn229 Sep 8, 2009
The elevator was tied up by the maid service in the morning causing us to wait for more than fifteen minutes and since it ... would take much longer it caused us to walk down the stairs to the lobby from the 11th floor. On two occasions the maid came into the room without knocking and on the last night they didn't leave any fresh towels in the bathroom.
Traveler type: Family
Score
2 out of 5
Diamond Palace Hotel Review
Ruben Garcia Sep 8, 2009
Although the hotel was used as a place to sleep at night only, the breakfast crew was something less than ordinary and that ... we had to pay overnight parking. The parking aspect should be included in their description. The good thing about hotel that it was close to Old San Juan and the beach.
Traveler type: Family
When in Puerto Rico, I suggest for anyone to go to El Yunque National Forest. The only rainforest in the U.S. It is very beautiful and the cascades are wonderful. It is quite a bit of walking to go the the main attraction, El Salto De La Mina, but it is worth it.
Score
1 out of 5
Some may like it... Not us
3 friends who like to travel Aug 31, 2009
We arrived about 2 hours before check in and asked if we could park in the attached garage and walk around the area. The ... staff was friendly and willing to let us check in early at no extra charge, but we were told the parking garage is not for hotel use (although the garage had the hotel name accross the entrance). We were told to park around the corner (half a block down, then half a block the other way), and did so. We told the parking attendant that we were staying in the the hotel and he told us to take a ticket and park (poor English). Once inside, our 1st room had a wet carpet under the air conditioner on one side of the bed. We called the front desk and someone was sent up quickly to take us to a 2nd room, but the air conditioner in this room did not work at all. We kept the 3rd room, but later realized there was mold growing on the wall and wall art (stayed anyway because we didn't expect to see a better room here). When we left the parking lot, the attendant charged us full price for every hour that we were there instead of a discounted hotel rate. We were later joined by a Puerto Rican friend who translated and found out we payed double what we should have, and was charged the correct amount each time afterwards (only because each different attendant had to be told by our friend). The casino was closed when we arrived, but we assumed it would open later in the afternoon. We found out that the casino was 'closed for work', but never found out anything else and it was never open while we were there. The staff was friendly enough, and the location was decent with several restaurants within a few blocks walk and the beach a block away. But due to the poor condition, lack of casino and off site paid parking, we would not recommend this hotel to anyone.
Traveler type: Friends
The best restaurant in the area (Orozco's) was only a couple of blocks away, and several other decent restaurants were close by.
Score
1 out of 5
Undescriable
Cremita Aug 31, 2009
Unless the hotel gets a total remodel. I will not stay there again. The aircondition barely worked, Smelly Mildewy room, ... Found drugs on our night stand. Umongst other things found in the drawer. The staff was nice except at breakfast. This hotel has so much potential if a total remodel is done due to being in prime location. By the way the Casino is closed.
Traveler type: Couples
Score
1 out of 5
Don't even think about it !!!!!!
Never Again Aug 24, 2009
I have never seen such a disgusting hotel in all my travel days. I used to work front desk in this area and never dreamed it ... had come to this. Diamond Palace should be condemned and Orbit should have no further deals with them. It was a source of SHAME and disgust for me as I was traveling with my 3 girlfriends who had never been to P.R. This room was filthy and had roaches running everywhere. There where exposed wires from the hair dryer and the smoke detector. I did see 2 other rooms and they were way worse. Elevator stuck 1 ft higher than the floor, no lights in the stairway ( we were on the 8th floor), no safety bar on door, the balcony had black fungus. I called Orbit that night and we checked out the next morning. No one sleept a wink. This place is not fit to be rented out to anyone. I have taken pictures of all these things and will make them available. Truly a shame that people have to see and deal with this type of hotels on their vacations. I will follow up with a couple of agencies hoping this doesn't happen to anyone else.
Traveler type: Friends
Score
2 out of 5
Needs to clean
ME Aug 22, 2009
Needs a microwave and coffee pot for the room. Also cean AC and Rug. ...
Traveler type: Family
Restaurants at hotel are good.
Score
1 out of 5
The good, the bad, and the ugly
Ari Aug 18, 2009
The Hotel is in need of renovation. While we were there we rented a car and travel all over the island. We were not to happy ... with the conditions of the room. There were not too many guests.This is the first time we ever stayed in a Hotel in this conditions. We would not recomend this Hotel.
Traveler type: Couples
Score
2 out of 5
grat hotel
kay diamonds Jul 30, 2009
it was great the food was great ...
Traveler type: Single
Score
2 out of 5
if its the only place availuable alright
uncomfortablejim Jul 30, 2009
The Rooms are a good size, but the bed was caved in and was very uncomfortable. I woke up in the morning with a backace. I ... wanted to leave after the first night but we were not there for vacation. we were there to be able to go see a family member that is in the hospital nearby. The Casino is not open, its closed for repair for a couple months. There is no free parking. Very difficult to find parking in the area. All I really needed was a good bed to sleep on.
Traveler type: Couples
The Casino at la Concha Hotel was great just a short walk away.
Score
1 out of 5
Worst hotel ever
Weekend traveller Jul 21, 2009
The only thing good about the hotel was the bellboy, he was very nice and helpful. The hotel needs to be renovated and ... updated. I checked out within hours of checking in.
Traveler type: Friends
Score
4 out of 5
it is a very good area
flo Jul 13, 2009
the hotel is in a good location, it is a very nice place, but the upkeep is not very good. They have roaches. ...
Traveler type: Business
Score
1 out of 5
great location
deb Jul 12, 2009
It is a great location close to the beach and restaurants and atms, the only things i didn't like where are ,the paint was ... peeling in the bathroom, the bedspread was riped, some of the channels on the tv didn't come in (a 19 inch tv) The elevator was very very slow, most of all our room had roaches.One even greeted us after we got off the elevator
Traveler type: Couples
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Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.
Sort hints by: most recent | distance from hotel
male / female escorts are just outside the door!
--time2play, milwaukee, wi Nov 3, 2009
Wide variety.
--Rafa, san German, PR Oct 21, 2009
Everywhere.
--Travel Man, San German, Puerto Rico Oct 18, 2009
Right in the heart of the condado.
--Willy Mac, Brooklyn, NY Sep 22, 2009
When in Puerto Rico, I suggest for anyone to go to El Yunque National Forest. The only rainforest in the U.S. It is very beautiful and the cascades are wonderful. It is quite a bit of walking to go the the main attraction, El Salto De La Mina, but it is worth it.
--Ruben Garcia, San Antonio, Texas Sep 8, 2009
The best restaurant in the area (Orozco's) was only a couple of blocks away, and several other decent restaurants were close by.
--3 friends who like to travel, Orlando, FL Aug 31, 2009
Restaurants at hotel are good.
--ME, St Thomas, VI Aug 22, 2009
The Casino at la Concha Hotel was great just a short walk away.
--uncomfortablejim, newburgh ny Jul 30, 2009
also there are at a short walk different kind of restaurants
--Angi, Las Piedras, Puerto Rico Jul 6, 2009
Have breakfast in Starbucks, find Star Marker located in 10mins from Hotel, where you can find fruits, Hotel provide with very poor breakfast.
--JE, Boston, MA Jul 5, 2009
Try it, you will find great food.
--molo, San German, PR Jun 20, 2009
Do more walking away from the Condado area and dine at local restaruants. It is cheaper and tastier. More authentic in a sense. The tourist areas spots are much pricier. Watch the double tipping. Most rest. charge you gratuity right off teh bat, but when you receive your charge slip there is another area for tipping. You've probably already been charged.
--Frequentvisitor, Connecticut Jun 17, 2009
a night at a club is NOT nearby
--10 yr marriage, 30135 Jun 15, 2009
THE BEACH WAS A BLOCK AWAY ;~)
--LOKA, PA Jun 11, 2009
Everything was really close.
--Velly Vell, Reno,NV Jun 5, 2009
there was a street festival going on the night of my stay. I was able to try foods of the nearby restaurants and enjoy the music and fun of San Juan.
--Johnny 2 Putt, Phoenix, AZ May 27, 2009
Visit la concha!!!! One block away, nice pools and hot tubs, and private beach!!!! Out of the 5 days i stood there i was only approached once to verify if i stayed at the hotel, minutes later i just returned to the hot tubs lol Diamond palace is a great money saver!!!
--RichSlums, New york May 10, 2009
Several parks and beaches close by. Either by bus or walking.
--tonie, L A. CA Apr 24, 2009
Pick at least a four to fivew star hotel and it will be comparable to a three star in the US.
--Meg the organizer, Brooklyn, NY Apr 22, 2009
Take a cab and go to Old San Juan, there you will find a much more variety of places.
--Rafa IEL, San Juan, Puerto Rico Mar 24, 2009
Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.
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