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Los Angeles, CA   

Custom Hotel

User score 3.4 out of 5 See all reviews
8639 Lincoln Blvd.,Los Angeles, CA 90045
Book this hotel
from 99 USD
/ night*


Terms and conditions

*rate found for check-in Jul 5, check-out Jul 6

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Hotel policies

Check-in: 1500
Check-out: 1200
Local currency: USD

A hip, contemporary Los Angeles boutique hotel within minutes of LAX.

Custom Hotel's LA Boutique hotel offers a contemporary design aesthetic at affordable rates for the international business traveler staying for one night as well as the leisure guest escaping for an extended weekend retreat. Our LA boutique hotel was originally built by mid-century architect Welton Beckett, designer of the world-famous Capitol Records building, and the Custom Hotel tower has been transformed with the California lifestyle in mind. Custom Hotel is a place where design is accessible and playfully refreshing, and a warm sense of hospitality and community prevails in this LA boutique hotel.

Custom Hotel is conveniently located close to Los Angeles International Airport (LAX) in the residential neighborhood of Westchester, a short drive from the beach cities of Marina del Rey, Venice, Santa Monica, Malibu and Manhattan Beach. Easily accessible via the 10, 405 and 105 freeways, the hotel is 20-30 minutes from Beverly Hills, Hollywood and Downtown Los Angeles. For travelers flying into Los Angeles on their way to destinations within Southern California-whether a trip to Disneyland in Anaheim, Universal Studios in Hollywood, or a road excursion to Santa Barbara or San Diego along the world-famous Pacific Coast Highway-Custom Hotel is an ideal stopover.

Custom Hotel's services and amenities include:

  • LAX shuttle service
  • Valet parking, $22.00 per night
  • Espresso check-in
  • Multilingual staff
  • Concierge services
  • Complimentary Wi-Fi access
  • Room service
  • Private dining and catering services
  • Laundry, dry-cleaning and pressing services
  • Pet friendly

Hotel policies

Check-in: 1500
Check-out: 1200
Local currency: USD


Terms and conditions

*rate found for check-in Jul 5, check-out Jul 6

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

3.4 out of 5

(47 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 
See all reviews

Hotel address: 8639 Lincoln Blvd., Los Angeles, CA  90045  

 

Area served

Los Angeles, CA

Area airports

Los Angeles International Airport (LAX) Long Beach (LGB) Burbank Airport – BUR

Amenities

  • Internet Access
  • Room service
  • Business center
  • Fitness room
  • Pets OK
  • Health Club
  • Pool
  • Restaurant
  • Concierge
  • Wireless internet
  • Airport shuttle

Dining

Custom Restaurant

Custom's restaurant and outdoor lounge are a unique culinary, dining and nightlife experience that offers the highest standards of service, quality and design supported by a friendly staff in a design-forward setting. The environment is familiar, stylish and comfortable and combines old world charm with inviting, contemporary design The menu offers dishes made of wholesome, high-quality ingredients prepared in a simple and straightforward manner. Traditional and modern fusion recipes are accompanied by an eclectic wine list and an innovative beverage collection. The restaurant caters to both the casual customer and the extravagant palate of the most discriminating connoisseur.

Hopscotch

Custom"s bi-level pool bar and grill features four private cabanas, an outdoor fire pit and stadium seating, all designed with the contemporary California lifestyle in mind. The lower deck is shaded by Gold Medallion and Strawberry trees and large poolside umbrellas. Earthy colors are flecked with splashes of pink and orange, where throw pillows depicting mischievous monkeys hint at a place meant to be playful and fun. Modern chaise lounge chairs and tabletops on the pool deck encourage casual al fresco dining and a welcoming break from today's hectic pace. Custom Hotel pays homage to the music world integral to the Los Angeles cultural landscape with a host of nightly DJ's spinning a multi-genre play-list of eclectic music, from down-tempo Electro-Jazz to up-beat Afro-Cuban, Future-Bossa and beyond.

Lobby Lounge

Eclectic furnishings were collected and custom designed for Custom's lobby lounge, inviting our guests to enjoy an after work beer, pre-dinner cocktail or late-night drink as if in their own personal living room. Enjoy a martini, mojito or Cabernet from a local southern Californian winery as you recline by the lobby fireplace.

Cocktail Service: Nightly 6:00pm-12:00am & Live DJ's.

Bistrotek

Custom’s restaurant Bistrotek is a full-service bistro serving breakfast, lunch, dinner and cocktails. The restaurant's contemporary, industrial design aesthetic is reminiscent of the revitalized lofts found in New York's SoHo or Chicago's River North. Bistrotek features an open and airy loft-style space with sky lights and exposed pipes, polished concrete floors, distressed brick walls, pendant light fixtures, an old-fashioned, smoke-colored banquet, a wood-paneled dining bar and a vine-enclosed outdoor patio. Serving imaginative bistro fare, classic cocktails, boutique wines and artisanal beers are served with caring hospitality in a warm atmosphere. Bistrotek's exceptional value and welcoming, casual yet chic vibe invites neighbors, visitors and hotel guests to make themselves at home and stay a while.

Meeting facilities

Custom Hotel features 5 exclusive conference suites for small, intimate meetings of up to 50 people and hosts outdoor or private events for up to 400 people. Catered breakfast, lunch and dinner is also available in the conference suites or poolside.

Please enter check-in and check-out dates to the right to select a room

Deluxe King

Deluxe King rooms are 337 sq ft featuring one king bed and are located on floors 2-9; many of these rooms on upper floors offer stunning views. All guest rooms include classic and custom-designed furnishings including a signature bed with Percale Italian linens, Egyptian cotton bath towels, complimentary wireless Internet access, 26" flat screen LCD TV's, stereo with iPod docking station, On Demand movies, Minibar, dual-line cordless speakerphone, laptop accommodating safes, iron, ironing board and soundproof operable windows. Connecting guestrooms are available upon request and include king-to-double/double and king-to-queen links. All rooms and suites are smoke-free.

Custom Queen

Custom Queen rooms are 264 sq ft offering one queen bed and are located on floors 10-12 and include extra amenities: a bottle of water in-room upon arrival, daily continental breakfast at the lobby breakfast bar, daily newspaper delivery to your guestroom door (USA Today or Los Angeles Times) and-best of all-guaranteed panoramic views of the Pacific Ocean, Malibu, Hollywood, Downtown Los Angeles or the LAX runway through new soundproof windows. All guest rooms include classic and custom-designed furnishings including a signature bed with Percale Italian linens, Egyptian cotton bath towels, complimentary wireless Internet access, 26" flat screen LCD TV's, stereo with iPod docking station, On Demand movies, Minibar, dual-line cordless speakerphone, laptop accommodating safes, iron, ironing board and soundproof operable windows. All rooms and suites are smoke-free.

Deluxe Double

Deluxe Double rooms are 264 sq ft featuring two full size beds and are located on floors 2-9; many of these rooms on upper floors offer stunning views. All guest rooms include classic and custom-designed furnishings including a signature bed with Percale Italian linens, Egyptian cotton bath towels, complimentary wireless Internet access, 26” flat screen LCD TV's, stereo with iPod docking station, On Demand movies, Minibar, dual-line cordless speakerphone, laptop accommodating safes, iron, ironing board and soundproof operable windows. Connecting guestrooms are available upon request and include king-to-double/double and king-to-queen links. All rooms and suites are smoke-free.

Deluxe Queen

Deluxe Queen rooms are 264 sq ft featuring one queen bed and are located on floors 2-9; many of these rooms on upper floors offer stunning views. All guest rooms include classic and custom-designed furnishings including a signature bed with Percale Italian linens, Egyptian cotton bath towels, complimentary wireless Internet access, 26” flat screen LCD TV's, stereo with iPod docking station, On Demand movies, Minibar, dual-line cordless speakerphone, laptop accommodating safes, iron, ironing board and soundproof operable windows. Connecting guestrooms are available upon request and include king-to-double/double and king-to-queen links. All rooms and suites are smoke-free.

Custom King

Custom King rooms are 337 sq ft offering one king bed and are located on floors 10-12 and include extra amenities: a bottle of water in-room upon arrival, daily continental breakfast at the lobby breakfast bar, daily newspaper delivery to your guestroom door (USA Today or Los Angeles Times) and-best of all-guaranteed panoramic views of the Pacific Ocean, Malibu, Hollywood, Downtown Los Angeles or the LAX runway through new soundproof windows. All guest rooms include classic and custom-designed furnishings including a signature bed with Percale Italian linens, Egyptian cotton bath towels, complimentary wireless Internet access, 26” flat screen LCD TV's, stereo with iPod docking station, On Demand movies, Minibar, dual-line cordless speakerphone, laptop accommodating safes, iron, ironing board and soundproof operable windows. All rooms and suites are smoke-free.

Hotel policies

Check-in: 1500
Check-out: 1200
Local currency: USD


Terms and conditions

*rate found for check-in Jul 5, check-out Jul 6

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

3.4 out of 5

(47 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

What makes CheapTickets reviews unique

  • Exclusive insights and feedback: We only accept reviews from customers who have booked a stay at this hotel. This helps ensure we get the most trustworthy opinions and observations possible.
  • Quick tips: Get the most out of your stay with practical, money-saving tips on what to do, where to eat and how to get around.

How to Submit a Review

Hotel reviews can be submitted any time after your trip dates have passed. Simply log into your My Trips and select Past Trips from the left hand navigation section. Select the trip with the hotel you wish to review and click the "Write a review" link displayed next to the hotel portion of your itinerary.

Once complete, your review should be visible on the site within 2-3 business days.

What makes CheapTickets reviews unique

How to submit a review

Most recent reviews

Score

3 out of 5

Ok Trip and Hotel

sandy Jul 1, 2009

Would recommend to a friend!

We were on a business trip for our ministry. It's a great location, the staff was very friendly, the price was great for this ... location, but there was not enough space for us.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
3
Hotel check-in:
5
Maintenance:
3
Location:
5
Room cleanliness:
4
Hotel Staff:
4
Value:
5
Dining options:
4

Traveler type: Business


Expand full review

Score

3 out of 5

Trip hint

Great location, needs a little work

The Crown Jun 28, 2009

Would recommend to a friend!

This was a good hotel that served its purpose as a spot needed for a quick business trip. My comments are based on the room ... mostly (where I spent most of my time when I was at the hotel). Overall, it was clean an quiet but you can tell before the current ownership the place was probably a bit run down and bummy. So looking at the small things (but it isn't about the small things anyway), it was a low budget remodeling job on this old hotel to try and turn it into a trendy, contemporary hotel. Just look at the name... "Custom Hotel," the opposite of "The Standard." Good effort but needs more work. The bed was comfortable, they had cable and movies, and a decent bathroom (great shower), well stocked fridge (that's where they get cha), great A/C. On to the bad... poor painting job in the hallways and rooms, dirty windows (and there was a lot of window for my room), popcorn ceiling (terrible), unsecured wall outlet (the plate was hanging off), cheap plastic wall trim, inoperable safe. There you have it. I have stayed in worse and better places. I would stay here again.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
5
Maintenance:
2
Location:
5
Room cleanliness:
4
Hotel Staff:
3
Value:
3
Dining options:
3

Traveler type: Business

Money savers hint, Short Walk

Buy your liquor at the Ralph's right next door. I mean the hotel and Ralph's share a wall. That close.


Expand full review

Score

5 out of 5

Fantastic trendy hotel

Olivia Jun 26, 2009

Would recommend to a friend!

Really clean and trendy hotel. Even for being close to LAX, hardly no noise. Nice and clean pool and bar. Great lounge bar ... area close to pool and in lobby. Friendly staff, valet service. Nicely decorated rooms, cosy. Sleep-friendly beds.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Couples


Expand full review


See all 47 user reviews

Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.

Trip hints from our users

Money savers hint, Short Walk

Buy your liquor at the Ralph's right next door. I mean the hotel and Ralph's share a wall. That close.

--The Crown, Portland, OR Jun 28, 2009

Money savers hint, Short Drive

They need more restaurants close by.

--K&J, Winston Salem, NC Jun 23, 2009

Dining hint, Short Drive

Great Korean BBQ in Marina Del Rey on Lincoln at Washington: Wharo. Check it out.

--CJ Toy Sheep Lover, Brooklyn, NY Jun 22, 2009

See all trip hints

Reviews from our customers

Overall score

3.4 out of 5

(47 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

How to submit a review

Sort reviews by: most recent | highest rating | lowest rating

Expand all reviews

Score

3 out of 5

Ok Trip and Hotel

sandy Jul 1, 2009

Would recommend to a friend!

We were on a business trip for our ministry. It's a great location, the staff was very friendly, the price was great for this ... location, but there was not enough space for us.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
3
Hotel check-in:
5
Maintenance:
3
Location:
5
Room cleanliness:
4
Hotel Staff:
4
Value:
5
Dining options:
4

Traveler type: Business


Expand full review

Score

3 out of 5

Trip hint

Great location, needs a little work

The Crown Jun 28, 2009

Would recommend to a friend!

This was a good hotel that served its purpose as a spot needed for a quick business trip. My comments are based on the room ... mostly (where I spent most of my time when I was at the hotel). Overall, it was clean an quiet but you can tell before the current ownership the place was probably a bit run down and bummy. So looking at the small things (but it isn't about the small things anyway), it was a low budget remodeling job on this old hotel to try and turn it into a trendy, contemporary hotel. Just look at the name... "Custom Hotel," the opposite of "The Standard." Good effort but needs more work. The bed was comfortable, they had cable and movies, and a decent bathroom (great shower), well stocked fridge (that's where they get cha), great A/C. On to the bad... poor painting job in the hallways and rooms, dirty windows (and there was a lot of window for my room), popcorn ceiling (terrible), unsecured wall outlet (the plate was hanging off), cheap plastic wall trim, inoperable safe. There you have it. I have stayed in worse and better places. I would stay here again.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
5
Maintenance:
2
Location:
5
Room cleanliness:
4
Hotel Staff:
3
Value:
3
Dining options:
3

Traveler type: Business

Money savers hint, Short Walk

Buy your liquor at the Ralph's right next door. I mean the hotel and Ralph's share a wall. That close.


Expand full review

Score

5 out of 5

Fantastic trendy hotel

Olivia Jun 26, 2009

Would recommend to a friend!

Really clean and trendy hotel. Even for being close to LAX, hardly no noise. Nice and clean pool and bar. Great lounge bar ... area close to pool and in lobby. Friendly staff, valet service. Nicely decorated rooms, cosy. Sleep-friendly beds.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Couples


Expand full review

Score

2 out of 5

Definitely different

Jim Jun 24, 2009

Would recommend to a friend!

This place was different to say the least. The parking was limited and I mean limted, like 15 spots for the whole hotel. The ... inside is clean, but weird looking. There was actually large stuffed sheep in the lobby. The rooms were a strange design with the beds being a box in the center of the room. It felt like we were sleeping in a litter box. It was close to the airport though.

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
2
Hotel check-in:
3
Maintenance:
3
Location:
2
Room cleanliness:
3
Hotel Staff:
3
Value:
2
Dining options:
2

Traveler type: Couples


Expand full review

Score

4 out of 5

Trip hint

Unique room arrangement

K&J Jun 23, 2009

Would recommend to a friend!

Great location, super friendly and helpful staff. Great food upstairs. ...

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
3

Traveler type: Couples

Money savers hint, Short Drive

They need more restaurants close by.


Expand full review

Score

4 out of 5

Trip hint

Great experience, location and decor.

CJ Toy Sheep Lover Jun 22, 2009

Would recommend to a friend!

Our overall experience at the hotel was great. We stayed for six nights and I have to admit I was a little apprehensive ... before we arrived because we received such a good deal on the place that I imagined we were not going to get what the website promised, but my boyfriend and I were happily surprised. The valet guys, desk clerks and restaurant staff were very friendly and helpful. We received complimentary shots of espresso at check in and the IPOD dock and the flat screen TV were a perfect touch to have in our room. The breakfast, coffee and fresh squeezed OJ in the downstairs restaurant was delicious and if you couldn't stay for breakfast you could get coffees to go which worked out perfect for us on some mornings. The hotel bar/pool/lounge had a nice lay out, but unfortunately the weather was not cooperative so we did not get to utilize the pool like we wanted too, but we did enjoy the bar scene at night. The lobby decor was modern and unique and my overall favorite piece of the hotel were the toy sheep in the lobby  five white ones and one "brown" sheep of the family  they were adorable. In the end, the Custom Hotel reminded me of the Standard Hotel mixed with the W and if the Custom hotel was located in Hollywood the pool/barside lounge would have been packed Thurs-Sat night. I will definitely stay here again.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples

Dining hint, Short Drive

Great Korean BBQ in Marina Del Rey on Lincoln at Washington: Wharo. Check it out.


Expand full review

Score

3 out of 5

Cool decor, relaxing stay

Katelyn M Jun 22, 2009

Would recommend to a friend!

I stayed at the Custom Hotel this past weekend while visiting my boyfriend in LA. He's living in a small apartment with a ... bunch of other guys so we treated this as a bit of a vacation for both of us. I chose the Custom Hotel because it was close to the airport and his apartment, it looked like it had a lot of character, and the Cheaptickets rate was very reasonable. When I first drove up, I was unsure of where to go; the main entrance to the hotel is in the back, and the roadway to the parking area is apparently two ways but is barely wider than a single lane. I quickly learned that parking was valet only, and was an extra daily charge on top of the hotel rate. While the valet attendants were friendly, I would have preferred having the option to self-park. I only really interacted with the staff upon checking in and out. They were courteous enough, although they didn't strike me as especially friendly, and I don't know how helpful they would have been had I required extra assistance with anything. We slept a bit late and didn't end up leaving the room until after the maid service, so I can't comment on housekeeping. The room itself was comfortable, although the layout was a bit weird. The bed faced the windows and the television was mounted on the wall to the side. Our window was directly over the pool and restaurant area, which was a bit noisy at night but nothing the A/C couldn't drown out. In general, we were out and about most of the trip, so we pretty much just wanted a quiet, comfortable place to sleep and relax in. I'd say we got that, and the fact that it was nicer than your average chain hotel was a bonus in my eyes.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
4
Hotel check-in:
4
Maintenance:
3
Location:
3
Room cleanliness:
4
Hotel Staff:
3
Value:
3
Dining options:
3

Traveler type: Couples


Expand full review

Score

3 out of 5

Over Rated

Steve Jun 9, 2009

Would recommend to a friend!

No amenities such as bath soap, hair dryer, iron or fridge. Rooms apparently designed to be bland & basic with no art or ... dresser. Electrical outlets not convienently located.

Hotel features (5=best, 1=worst)
Amenities:
1
Room comfort:
2
Hotel check-in:
4
Maintenance:
4
Location:
3
Room cleanliness:
4
Hotel Staff:
4
Value:
3
Dining options:
3

Traveler type: Family


Expand full review

Score

2 out of 5

Wouldn't recommend this one!

Trip Coordinator for 11 Jun 8, 2009

Would recommend to a friend!

The beds were extremely uncomfortable and room was every sparse. ...

Hotel features (5=best, 1=worst)
Amenities:
2
Room comfort:
1
Hotel check-in:
3
Maintenance:
3
Location:
3
Room cleanliness:
3
Hotel Staff:
3
Value:
2
Dining options:
2

Traveler type: Friends


Expand full review

Score

4 out of 5

Trip hint

Hip, dark, slick.

Joe H. Jun 7, 2009

Would recommend to a friend!

The Custom Hotel is a beautiful, simple, boutique hotel. It looks good (another reviewer described it as David Lynch-ian, and ... I'd have to agree with that assessment.) The pool and facilities were perfectly serviceable, and it has a free shuttle to the airport. The shuttle and housekeeping staff were excellent, as was some of the desk staff. A couple of the desk attendants were a little brusque, but for a place like this, that's expected. Use the public restrooms past the lobby. Bottom lit, and they have a weird, wonderful bayou noise soundtrack! Great new Thai restaurant within walking distance, and Bristol Farms across the street is a wonderful, convenient place for morning coffee, sandwiches and gourmet groceries. My only complaint is the location, and it's hardly the fault of the Hotel. It is close to the airport, but about a $60 cab ride from downtown LA. As someone traveling from a city with excellent public transportation, LA's lack of (or, more accurate, lackadaisical) public transportation was frustrating. Using it one day to get to downtown required riding a shuttle, a bus, the LA metro with three transfers and finally a cab to get to my location on the UCLA campus. Location notwithstanding, I would definitely recommend staying here when in LA, just plan to rent a car when you do.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
4
Maintenance:
4
Location:
2
Room cleanliness:
5
Hotel Staff:
4
Value:
4
Dining options:
3

Traveler type: Business

Shopping hint, Short Walk

Bristol Farms across the street is an excellent place for morning coffee, lunch, or other fresh foods and gourmet groceries.


Expand full review

Score

5 out of 5

Trip hint

Custom Hotel

Menace Jun 2, 2009

Would recommend to a friend!

Being close to the airport is a plus. However, not being right at the airport allowed for more restful sleep. A "Ralph's" ... next door made it really convenient. However, no refrigerator in the room. The best part is the staff is super friendly & helpful. Excellent Thai restaurant a short distance.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
3

Traveler type: Business

Nightlife hint, In Hotel

The Custom Hotel sponsors a LMU (Loyola Marymount University) night on Tues & Thurs. Quite active & lots of friendly people. Doesn't really get going until after 10pm. There are other social events on various nights.


Expand full review

Score

4 out of 5

cool place, nice stay

J2 Jun 1, 2009

Would recommend to a friend!

Reservation was ready to go, quick check in. The hotel is designed with a unique and quirky mindset. Perfect for my quick ... weekend to visit friends and convenient to the 405.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
5
Hotel Staff:
4
Value:
5
Dining options:
4

Traveler type: Single


Expand full review

Score

5 out of 5

Overnight layover

GirlScout May 29, 2009

Would recommend to a friend!

The shuttle didn't show up, but the hotel took care of the taxi expense and comp'd us some drinks for our inconvience. ... Wonderful boutique hotel. Would definitely stay again for vacation.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Friends


Expand full review

Score

1 out of 5

Trip hint

Hated it!

Chris May 27, 2009

Would recommend to a friend!

I was sorely dissappointed with the huge parties, lines of people, small rooms, no fridge, no micro. could not adjust the ... AC. Drunken partiers all hours and vomit and noisy hallways. You would expect that in Vegas. Won't recommend it, also won't use Orbitz-can NOT get a refund. paid for 4 nights, stayed 2 and paid to go somewhere else. No second exit if you wanted to avoid the lines to get in or out. It was a gift for my daughter who had moved from the East Coast. We both were dissapointed-Chris S PDX

Hotel features (5=best, 1=worst)
Amenities:
1
Room comfort:
2
Hotel check-in:
5
Maintenance:
2
Location:
1
Room cleanliness:
1
Hotel Staff:
2
Value:
1
Dining options:
1

Traveler type: Family

Shopping hint, Short Walk

Ralphs next door, you can get the 4 or 8 dollar bottled water at Ralphs for less than 4 dollars.....for both! But there is nothing to keep it cool in.


Expand full review

Score

3 out of 5

Trip hint

a hip hop, hip hotel.

marta May 26, 2009

Would recommend to a friend!

Istayed at 4 hotels this week and this one was not bad at all, if you are a party animal this is where you want to be, ... parties all night every night

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
4
Dining options:
4

Traveler type: Couples

Nightlife hint, Short Walk

good restaurant,bowling,grocery next door,clean but do not clean your room the next day left trash and dishes in room and do not give fresh soap, housekeeping probably went to the all night party, hotel allowed dogs i saw two large dogs come out in the morning i will not return,hotel looked remodled it will not look good in two years at this rate.


Expand full review

Score

4 out of 5

An Innovative Hotel

Ray May 22, 2009

Would recommend to a friend!

We were only staying one night - flying into LAX late one evening and leaving from LAX the next morning. The courtesy ... shuttle was convenient and breakfast reasonable.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
3
Hotel check-in:
4
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
4
Dining options:
3

Traveler type: Couples


Expand full review

Score

4 out of 5

mother n baby stop ova

mother n baby May 15, 2009

Would recommend to a friend!

very relaxing would recommend if needing a rest before taking a long flight ...

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
4
Dining options:
4

Traveler type: Single


Expand full review

Score

4 out of 5

IT WAS DIFFERENT....WE LIKE A CHANGE

GEE May 11, 2009

Would recommend to a friend!

WE WILL STAY THERE AGAIN WHEN IN L.A. ...

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
4
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
4
Value:
4
Dining options:
3

Traveler type: Couples


Expand full review

Score

4 out of 5

pretty good

xiaoliang May 9, 2009

Would recommend to a friend!

a ...

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
4
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Family


Expand full review

Score

4 out of 5

Trip hint

My LA at the Custom

Just a regular guy May 8, 2009

Would recommend to a friend!

This is my second time at the Custom and I will stay again when in LA. It is near my kid's university so I chose it for ... location, but I love it for its comfortable beds, great staff and fun atmosphere. There is a decent morning breakfast, good club for Saturday night and a small but nice pool side area. Mostly though, the staff are so very very nice.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
5
Value:
5
Dining options:
3

Traveler type: Friends

Dining hint, Short Walk

There is a new Thai place toe at, Thai Talay and I ate there twice-good and reasonably priced.


Expand full review


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Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.

Sort hints by: most recent | distance from hotel

Money savers hint, Short Walk

Buy your liquor at the Ralph's right next door. I mean the hotel and Ralph's share a wall. That close.

--The Crown, Portland, OR Jun 28, 2009

Money savers hint, Short Drive

They need more restaurants close by.

--K&J, Winston Salem, NC Jun 23, 2009

Dining hint, Short Drive

Great Korean BBQ in Marina Del Rey on Lincoln at Washington: Wharo. Check it out.

--CJ Toy Sheep Lover, Brooklyn, NY Jun 22, 2009

Shopping hint, Short Walk

Bristol Farms across the street is an excellent place for morning coffee, lunch, or other fresh foods and gourmet groceries.

--Joe H., Washington DC Jun 7, 2009

Nightlife hint, In Hotel

The Custom Hotel sponsors a LMU (Loyola Marymount University) night on Tues & Thurs. Quite active & lots of friendly people. Doesn't really get going until after 10pm. There are other social events on various nights.

--Menace, Honolulu Jun 2, 2009

Shopping hint, Short Walk

Ralphs next door, you can get the 4 or 8 dollar bottled water at Ralphs for less than 4 dollars.....for both! But there is nothing to keep it cool in.

--Chris, Portland, OR May 27, 2009

Nightlife hint, Short Walk

good restaurant,bowling,grocery next door,clean but do not clean your room the next day left trash and dishes in room and do not give fresh soap, housekeeping probably went to the all night party, hotel allowed dogs i saw two large dogs come out in the morning i will not return,hotel looked remodled it will not look good in two years at this rate.

--marta, ohio May 26, 2009

Dining hint, Short Walk

There is a new Thai place toe at, Thai Talay and I ate there twice-good and reasonably priced.

--Just a regular guy, Minneapolis, Minnesota May 8, 2009

Entertainment hint, In Hotel

In the daytime the pool looks a bit ordinary but at night it comes alive and it turned out to be a great place to just hang out, there is a great bar/cafe style eaterie with nice food and reasonably priced just next to the pool too. Although the hotel staff advised us there was not much to see and do down the street a short walk found several good looking restaraunts close by (after we ate by the pool and went for a walk) and it has a supermarket next door too.

--pont67, australia May 3, 2009

Nightlife hint

Santa Monica

--Cris, Talcahuano, Chile Apr 22, 2009

Money savers hint

Park at the Ralphs next door.

--Sbud51, Saskatoon, Sk Canada Apr 22, 2009

Dining hint, Short Walk

Although I didn't eat at them, there seem to be some nice restaurants in a business district just a few blocks from the hotel. There is also a park nearby.

--Harry, Cincinnati Dec 2, 2008

Dining hint, Short Walk

There's a good, modestly priced Italian restaurant on catty-corned from the hotel (across Lincoln and Manchester). Italy's Little Kitchen, I think it's called. Either call for reservations or go off hours because it's not very big.

--Michael, USA Aug 9, 2008

Dining hint, Short Walk

Indian food nearby is excellent.

--Giuseppina, San Jose Jun 14, 2008

Dining hint, Short Walk

Ralphs next door, Bristol Farm across the street, fast foods close by

--Joanne, USA May 4, 2008

Nightlife hint, In Hotel

They have a great bar! and very close to LAX

--claudia, USA May 4, 2008

Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.

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