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Richmond, VA   

Crowne Plaza Hotel RICHMOND DOWNTOWN

User score 4.1 out of 5 See all reviews
555 E CANAL ST,Richmond, VA 23219
Book this hotel
from 81 USD
/ night*

Terms and conditions

*rate found for check-in Nov 24, check-out Nov 27

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Hotel policies

Check-in: 1500
Check-out: 1200
Local currency: USD

Visit the Crowne Plaza Richmond Downtown and discover all that downtown Richmond has to offer. You are in the heart of the financial district, shopping, dining, and entertainment. You are within easy walking distance of Shockoe Slip, Shockoe Bottom and many of Virginia®s Fortune 500 Companies. The Crowne Plaza overlooks the newly restored Canal Walk and the Tredegar Civil War Museum. We are centrally located to many of Richmond's attractions with convenient access to Interstates 95 and 64 only 9.8 miles from Richmond International Airport. You®ll have room to work, relax and make the most of your day. Complimentary high-speed Internet, business center, and 7 layers of comfort bedding mean every night is a great night and every day starts right. Considering these options, the Crowne Plaza Richmond Downtown is the superior choice when deciding on a facility that has style and class, yet is ideal in location for anyone. Now open "The Great Room® proudly serving Starbucks Coffee, fresh pastries, gourmet sandwiches and soups, The Great Room features soft seating, large screen TV, wired and wireless free high-speed Internet connections, a great place to start or end your day! Attractions The Carpenter Center for Performing Arts, Landmark Theatre, the Governor®s Mansion, Kings Dominion, Busch Gardens, Richmond Ballet, Richmond Convention Center, Virginia Science Museum, and Shockoe Slip. This hotel is committed to providing accessible facilities under the American Disabilities Act. If your accessibility needs are not met, please contact the Hotel Manager on Duty. Should you require additional information regarding accessible facilities for guests with disabilities, please call 1-800-465-4329 (U.S. and Canada) or contact the hotel directly. For the hearing impaired, TDD service is available at 1-800-238-5544 within the U.S. and Canada.

Hotel policies

Check-in: 1500
Check-out: 1200
Local currency: USD


Terms and conditions

*rate found for check-in Nov 24, check-out Nov 27

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

4.1 out of 5

(11 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 
See all reviews

Hotel address: 555 E CANAL ST, Richmond, VA  23219  

 
 

Area served

RICHMOND,DOWNTOWN

Area airports

Only 7M to RIC airport!

Description

555 E. CANAL ST., RICHMOND, VA, 23219, US

Amenities

  • City Center
  • Exercise Gym
  • Sauna
  • Hairdryer in Room
  • Desk with Lamp
  • Business center
  • Radio
  • FAX
  • Vending Machines
  • Multilingual
  • Concierge Desk
  • Ice Machine
  • Email Service
  • Connecting Rooms
  • Bath Tub
  • Security
  • Fire Alarm with Light
  • Modem Lines in Room
  • Restaurant
  • News Stand
  • Air Conditioned
  • Satellite TV
  • Parking
  • Executive Level
  • Fitness room
  • Internet Access
  • Copy Service
  • Public Address System
  • Phone with speaker
  • CD Player
  • In Room Movies
  • Iron
  • AM/FM Alarm Clock
  • Free Newspaper
  • 24 Hour Front Desk
  • Golf
  • Pool
  • High Speed Internet
  • Turndown Service
  • Bar/Lounge
  • ATM/Cash Machine
  • Television with Cable
  • Secretarial Service
  • Valet Parking
  • TV Remote Control
  • Porters
  • Sprinklers In Rooms
  • Safe Deposit Box
  • Coffee Maker in Room
  • Indoor Pool
  • Lounge
  • Wake-up Service
  • Guest Laundromat
  • Laundry/Valet Services
  • Room service
  • Americans with Disabilities Act (ADA) Compliant

Reviews from our customers

Overall score

4.1 out of 5

(11 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

What makes CheapTickets reviews unique

  • Exclusive insights and feedback: We only accept reviews from customers who have booked a stay at this hotel. This helps ensure we get the most trustworthy opinions and observations possible.
  • Quick tips: Get the most out of your stay with practical, money-saving tips on what to do, where to eat and how to get around.

How to Submit a Review

Hotel reviews can be submitted any time after your trip dates have passed. Simply log into your My Trips and select Past Trips from the left hand navigation section. Select the trip with the hotel you wish to review and click the "Write a review" link displayed next to the hotel portion of your itinerary.

Once complete, your review should be visible on the site within 2-3 business days.

What makes CheapTickets reviews unique

How to submit a review

Most recent reviews

Score

4 out of 5

Trip hint

Going back next summer

Crowne Plaza Fan Nov 18, 2009

Would recommend to a friend!

I stayed at this hotel because it was the closest hotel to kanawha park. The park has concerts on Friday evenings during the ... summer. I like to be able to enjoy myself without worrying about driving and looking for parking spaces. Therefore, the location was perfect being one block away from the park. I can't wait to go back next summer. Plus, the staff was very friendly and they have breakfast even though it's not included but it was good for the $12.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Family

Entertainment hint, Short Walk

Concerts in the park on Fridays


Expand full review

Score

5 out of 5

Awesome location for Richmond

Long Distance Oct 4, 2009

Would recommend to a friend!

Exceptionally positive---felt very safe and slept great--room and compimentary items brought to rrom were great. Definately ... recommend

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Business


Expand full review

Score

4 out of 5

Nice Place

Southern Smooth Sep 18, 2009

Would recommend to a friend!

I was really surprised when we got this hotel for the price we paid. Well worth the money, and I recommend getting a room on ... the James River side; the views are very nice.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
4
Dining options:
4

Traveler type: Friends


Expand full review


See all 11 user reviews

Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.

Trip hints from our users

Entertainment hint, Short Walk

Concerts in the park on Fridays

--Crowne Plaza Fan, Washington, DC Nov 18, 2009

Time savers hint, In Hotel

Park in the parking garage. $10/night is cheaper than the hassle of an insurance claim.

--Visiting Family in Richmond, Bakersfield, CA Sep 9, 2009

Dining hint, Short Drive

There are several close by restaurants that are cozy. The view of Belle Island is an all time favorite.

--Amy Eyeheart, Owensboro, Ky May 26, 2009

See all trip hints

Reviews from our customers

Overall score

4.1 out of 5

(11 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

How to submit a review

Sort reviews by: most recent | highest rating | lowest rating

Expand all reviews

Score

4 out of 5

Trip hint

Going back next summer

Crowne Plaza Fan Nov 18, 2009

Would recommend to a friend!

I stayed at this hotel because it was the closest hotel to kanawha park. The park has concerts on Friday evenings during the ... summer. I like to be able to enjoy myself without worrying about driving and looking for parking spaces. Therefore, the location was perfect being one block away from the park. I can't wait to go back next summer. Plus, the staff was very friendly and they have breakfast even though it's not included but it was good for the $12.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Family

Entertainment hint, Short Walk

Concerts in the park on Fridays


Expand full review

Score

5 out of 5

Awesome location for Richmond

Long Distance Oct 4, 2009

Would recommend to a friend!

Exceptionally positive---felt very safe and slept great--room and compimentary items brought to rrom were great. Definately ... recommend

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Business


Expand full review

Score

4 out of 5

Nice Place

Southern Smooth Sep 18, 2009

Would recommend to a friend!

I was really surprised when we got this hotel for the price we paid. Well worth the money, and I recommend getting a room on ... the James River side; the views are very nice.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
4
Dining options:
4

Traveler type: Friends


Expand full review

Score

3 out of 5

Trip hint

Polite Staff, Bad Neighborhood

Visiting Family in Richmond Sep 9, 2009

Would recommend to a friend!

Our overall experience at the hotel was good. The bed was really comfortable and the staff were extremely friendly and ... helpful. However, I would recommend that you pay the $10/night and park in the parking garage at the hotel. My girlfriend's sister parked her car on the street, because she was informed that you can park for free on the street on weekends, and had her car broken into one of the nights we stayed there. Also, some kids tripped the fire alarm and everyone had to evacuate the building at 2:00am. This is certainly not the hotel's fault (sounds more like a parenting issue to me), but it was nonetheless an inconvenience. As far as overall comfort and price goes though, the hotel was fine.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
3
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples

Time savers hint, In Hotel

Park in the parking garage. $10/night is cheaper than the hassle of an insurance claim.


Expand full review

Score

4 out of 5

Good, just one issue

Frequently traveller Richard Aug 10, 2009

Would recommend to a friend!

I was treated well while there, but when I booked the room it sounded like they had an airport shuttle. They do not do ... airport pickups, and it cost me $70 RT to get a cab. In town, they offered to do local shuttles, but they limited it to 2 miles, which is problematic in that they are 3 miles from key sites.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
4
Location:
4
Room cleanliness:
4
Hotel Staff:
4
Value:
4
Dining options:
3

Traveler type: Single


Expand full review

Score

4 out of 5

Trip hint

Warm Hospitality, Affordable Price

Amy Eyeheart May 26, 2009

Would recommend to a friend!

I visited a family member that is sick, close by, and the hotel staff were exceptionally helpful. I visit this hotel every 6 ... weeks and would not change a thing. The restaurant staff are very helpful and the food is great! I would rate this hotel for the price, an awesome choice.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Single

Dining hint, Short Drive

There are several close by restaurants that are cozy. The view of Belle Island is an all time favorite.


Expand full review

Score

4 out of 5

Trip hint

great hotel but avoid the 12th floor

vonnie Mar 10, 2009

Would recommend to a friend!

we wanted a hotel that was conveniently located for travel to various areas of town and this was the best site for us to go ... south, west, and east without using a lot of gas and wasted time in traffic. We asked for a smoking room which were all located on the 12 fl. However, it was the noisy floor in the hotel and we had a very restless night, had to call the desk 3 times and thought about calling police. The desk mgr and hotel staff tried to take care of the problem guest and we were given 2 breakfast buffets for our discomfort. We thank them for the courtesy.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
4

Traveler type: Couples

Dining hint, In Hotel

hotel was located downtown which convenient travel to local destinations, rooms located on river side have a nice calming view


Expand full review

Score

5 out of 5

Trip hint

Great service

Cheryl Jun 6, 2008

Would recommend to a friend!

The Crowne PLaza , Richmond Downtown , is a hotel where you can expect great service. All the staff were very kind, and ... attentive to the patrons, often asking if everything ok, whether you were in need of help, etc. They paid attention to each and every person, and went above and beyond to let each guest know that they were appreciated.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
3

Traveler type: Business

Dining hint, Short Walk

There are great food vendor carts nearby serving everything from thai food to sushi.


Expand full review

Score

5 out of 5

Trip hint

good value

Jazmin Sep 4, 2007

Would recommend to a friend!

The Crown Plaza in Richmond is a very nice place to stay. It is in a good location, close to all the sites, friendly staff, ... clean, with very nice excercise facilities.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Family

Recreation/Attractions hint, Short Walk

good restaurants are within a short walk and attractions are withing short distance


Expand full review

Score

3 out of 5

Trip hint

The rooms were nice and ...

James May 21, 2007

Would recommend to a friend!

The rooms were nice and staff friendly. ...

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
2
Hotel check-in:
3
Maintenance:
4
Location:
5
Room cleanliness:
4
Hotel Staff:
4
Value:
4
Dining options:
4

Traveler type: Business

Dining hint, Short Drive

Park on the street in front of the hotel. It will save you ten dollars per night and it is safe since the hotel is across the street from the police station.


Expand full review

Score

5 out of 5

Trip hint

A great night's sleep

Jessica Apr 14, 2007

Would recommend to a friend!

The Crown Plaza Downtown has a very friendly and helpful staff which made checking in/out and service a breeze. The room ... seemed much larger than most with a great view of the Shockoe Bottoms and a sense being secluded from other guests. On the bed was provided sleeping masks, a curtain clip, a white noise CD and lavender linen spray in a small attractive bag with instructions to use to get a great night's rest. We used the things provided and had the best night's sleep I've had in any hotel stay. The restaurant's selection for dinner is great and the breakfast buffet is supurb in taste, presentation and price. Warning: the only downfall to this hotel is that the parking lot is extremely small and under construction currently, so large vehicles beware! Even with this consideration, I highly recommend staying in this hotel for a visit to a very beautiful city.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples

Dining hint, Short Walk

There is a great Irish pub called SinE a couple of blocks from the hotel that provides a great alternative to other restaurants downtown that can be incredibly expensive. SinE has a very relaxed and comfortable atmosphere with friendly waiting staff. We recommend the Pecan Chicken and the Potato Soup. Delicious!!!


Expand full review


Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.

Sort hints by: most recent | distance from hotel

Entertainment hint, Short Walk

Concerts in the park on Fridays

--Crowne Plaza Fan, Washington, DC Nov 18, 2009

Time savers hint, In Hotel

Park in the parking garage. $10/night is cheaper than the hassle of an insurance claim.

--Visiting Family in Richmond, Bakersfield, CA Sep 9, 2009

Dining hint, Short Drive

There are several close by restaurants that are cozy. The view of Belle Island is an all time favorite.

--Amy Eyeheart, Owensboro, Ky May 26, 2009

Dining hint, In Hotel

hotel was located downtown which convenient travel to local destinations, rooms located on river side have a nice calming view

--vonnie, charlotte nc Mar 10, 2009

Dining hint, Short Walk

There are great food vendor carts nearby serving everything from thai food to sushi.

--Cheryl, Brooklyn Jun 6, 2008

Recreation/Attractions hint, Short Walk

good restaurants are within a short walk and attractions are withing short distance

--Jazmin, Fort Lauderdale, FL Sep 4, 2007

Dining hint, Short Drive

Park on the street in front of the hotel. It will save you ten dollars per night and it is safe since the hotel is across the street from the police station.

--James, USA May 21, 2007

Dining hint, Short Walk

There is a great Irish pub called SinE a couple of blocks from the hotel that provides a great alternative to other restaurants downtown that can be incredibly expensive. SinE has a very relaxed and comfortable atmosphere with friendly waiting staff. We recommend the Pecan Chicken and the Potato Soup. Delicious!!!

--Jessica, Norfolk, VA Apr 14, 2007

Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.

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Note: An infant who turns 2 before or during travel requires a child's fare.

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I have a promotion code.

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A promotion code is your key to redeeming discounts, special CheapTickets offers and rewards. To redeem, enter your promotion code below, then look for hotels marked with the icon. We'll apply the discount to the total cost when you pay. Promotion codes can only be used once with each booking, and they're good only up to the total amount of your booking (including service fee and taxes) or promotion code amount, whichever is less.

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Last Updated: 11/23/2009