Only a few hotel rooms are currently available at this rate. Availability can change at any time and may affect the prices.
*rate found for check-in Dec 18, check-out Dec 19
Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).
Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.
The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.
Check-in: 1500
Check-out: 1200
Local currency: USD
Experience the true meaning of luxury and
fun. The stunning resort bathed by the blue waters of the Caribbean Sea.
Cozumel Island is the biggest island in Mexico. It is here where Cozumel Palace invites travelers to enjoy the facilities and amenities of an all-inclusive property.
At only 10 minutes from Cozumel's airport, the resort is a showcase of refined taste and friendly service.
Come to Cozumel Palace and experience what a vacation should be!
Hotel Amenities:
-Luxurious accommodations with double jacuzzi, balcony and hammock
-Fine dining: 3 restaurants -Top shelf drinks (domestic & imported)
-24 hrs room service
-Non-motorized water sports at Playa Mia Grand Beach Park
-Wireless Internet
-2 outdoors pools including an infinity pool
Swim up bar, Kiddie pool
-Scuba diving demonstration
-Fitness center, 9 spa treatment rooms, Beauty salon
-Pool volleyball & basketball
-Kids Club (ages 4-12), Children's playground
-Table games
-Daily activities
-Theme parties or shows nightly
-Concierge, Bell staff service
-Wedding services
-Gift shop, Dive shop, Travel agency, Car rental, Doctor on call 24 hrs.
-Ice machines, Dry cleaning & laundry service
-Taxis available 24 hrs
-Cribs, rollaways & wheelchairs on request
-Currency exchange, ATM machine
Palace Passport
Book a minimum three-night stay in any Palace resort in Cancun or Riviera Maya for travel now through December 23, 2009, and receive a Palace Passport (FREE Resort Credit) that includes:
-25% discount on Green Fees (at regular price; per adult) at Moon Spa & Golf Club, Playacar Spa & Golf Club, the Riviera Cancun Golf course
-US$10 toward a car rental through an on-site rental agency (per room; per stay with a minimum 1 day rental)
-25% discount on select spa teatment(per adult; per day)
-Unlimited select tours (per person)
-Buy One Get One Free Swim with the Dolphins
Honeymoon package:
-Fruit basket
-One bottle of sparkling wine
-One romantic candlelight dinner
-Two T-shirts
-Use of services provided by the honeymoon desk.
-Late check-out (until 6 PM) may be requested and is subject to availability.
All students must be 18 years of age and older.
- Students under 18 years of age must travel and room with a parent/legal guardian. (No exceptions)
- 1 Chaperone (over 25 yrs old) for every 20 students.
- Proof of age required. All students will be required to provide their valid passports upon check-in.
- Alcohol will be served to students over 18 years of age and older only.
- Legal drinking age in Mexico is 18. We might ask for an I.D. at any time. Underage drinking and providing alcohol to minors is punished by law.
- Introducing alcohol to the premises or taking it out from them is not allowed.
- Tape recorders, radios and any sound devices may not be used in the rooms,building or at the pool area; you will only be allowed to use them with headphones. Remember there are other guests in the property who will resent noises and disturbances.
- You will be financially and legally responsible for all damages and disruptions caused in the property.
- A credit card guarantee is required upon check in to charge in the event of damage.
- The hotel can and will suspend any or all of its services to guests who, in the hotel's opinion, display or enact improper conduct offensive and/or unacceptable and/or dangerous to others and/or themselves.
Check-in: 1500
Check-out: 1200
Local currency: USD
*rate found for check-in Dec 18, check-out Dec 19
Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).
Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.
The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.
Overall score
4.8 out of 5
(79 reviews)
Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.
Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."
The "overall score" is an average of all reviewer scores submitted for a hotel.
Hotel address: Ave. Rafael E. Melgar Km. 1.5, Cozumel, Mexico 77600
Cozumel, Quintana Roo, Mexico
Andres Quintana Roo (Cozumel)Airport - CZM
Situated along a beautiful reef, across from the Cozumel Convention Center. Only a 10-minute walk from Downtown San Miguel and the ferry dock which comes from Playa del Carmen.
Location: Poolside
Cuisine: Italian
Breakfast Int'l buffet: 7:00 am - 11:00 am
Lunch Int'l buffet: Noon - 5:00 pm
Dinner a la carte (Italian): 6:00 pm - 11:00 pm
Dress code: Casual, Wet clothing or uncovered swimwear not allowed.
Location: Next to lobby
Cuisine: Mexican
Dinner a la carte: 6:00 pm - 11:00 pm
Dress code: Casual, Wet clothing or uncovered swimwear not allowed.
Live music & snacks
Hours: 11:00 am - Midnight
Location: Next to lobby
Cuisine: Oriental
Dinner a la carte: 6:00 pm - 11:00 pm
Dress code: Casual elegance, Long pants, collard shirts, and shoes required.
Location: Poolside bar, music & snacks
Pool bar & grill : 9:00pm - 8:00 pm
Dinner - fine cuts a la carte: 7:00 pm - 11:00 pm
Please enter check-in and check-out dates to the right to select a room
Check-in: 1500
Check-out: 1200
Local currency: USD
*rate found for check-in Dec 18, check-out Dec 19
Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).
Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.
The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.
Overall score
4.8 out of 5
(79 reviews)
Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.
Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."
The "overall score" is an average of all reviewer scores submitted for a hotel.
Score
5 out of 5
great
Grandma Nov 14, 2009
Shopping was great and the hotel was top notch ...
Traveler type: Family
Great food everywhere
Score
5 out of 5
Best All-Inclusive Ever
Retired, experienced travelers Nov 13, 2009
While there we spent most time lying on the beach and/or by the pool. Even with a hurricane nearby we were well cared for. ... Every thing we desired was provided; from timely check-in to great food to evening entertainment. This ranks very well with other trips taken.
Traveler type: Couples
Don't bother going outside the hotel for food. Their's is excellent.
Score
5 out of 5
Terrific trip
Squid Oct 29, 2009
Beautiful hotel, great rooms with in-room jacuzzi and balcony hammock to enjoy the stunning sunsets. ...
Traveler type: Friends
Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.
Great food everywhere
--Grandma, St.paul Nov 14, 2009
Don't bother going outside the hotel for food. Their's is excellent.
--Retired, experienced travelers, Conroe, Tx Nov 13, 2009
Walk downtown to shop and go after the people from the cruise ships are leaving so you can get the best deals.
--Kmoe, Chicago, IL Oct 26, 2009
Overall score
4.8 out of 5
(79 reviews)
Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.
Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."
The "overall score" is an average of all reviewer scores submitted for a hotel.
Sort reviews by: most recent | highest rating | lowest rating
Score
5 out of 5
great
Grandma Nov 14, 2009
Shopping was great and the hotel was top notch ...
Traveler type: Family
Great food everywhere
Score
5 out of 5
Best All-Inclusive Ever
Retired, experienced travelers Nov 13, 2009
While there we spent most time lying on the beach and/or by the pool. Even with a hurricane nearby we were well cared for. ... Every thing we desired was provided; from timely check-in to great food to evening entertainment. This ranks very well with other trips taken.
Traveler type: Couples
Don't bother going outside the hotel for food. Their's is excellent.
Score
5 out of 5
Terrific trip
Squid Oct 29, 2009
Beautiful hotel, great rooms with in-room jacuzzi and balcony hammock to enjoy the stunning sunsets. ...
Traveler type: Friends
Score
5 out of 5
Amazing Honeymoon
Kmoe Oct 26, 2009
This was the most amazing honeymoon. Much more than I could have ever expected. Staff was extremely accomodating. We received ... a free room upgrade because we were honeymooners. The hotel was beautiful; from the lobby to the room with the ocean view and private balcony to the beautiful pool. Before booking this trip, I heard horror stories about food at all inclusive resorts, but the food here was exceptional. This trip was relaxing and romantic...2 thumbs up.
Traveler type: Couples
Walk downtown to shop and go after the people from the cruise ships are leaving so you can get the best deals.
Score
5 out of 5
The Best Vacation We Have Ever Taken!
phxcouple Oct 18, 2009
First class service. The resort personal was very professional and made our vacation a great experience. They actually made ... us feel like royalty inside a great palace. We are looking foward in coming to another Palace resort. [...] at the restaurants was very friendly and very kind and took the time made sure all of our needs were met. Fantastic service.
Traveler type: Couples
Score
5 out of 5
beautiful hotel
jlg Oct 18, 2009
We shared a wonderful holiday with our adult sons and their girlfriends. The resort was definitely first class with over the ... top service and terrific food. They had enough activities but not overdone. They did have many rules which at times felt somewhat restrictive but really still okay. I would recommend this place to anyone of any age.
Traveler type: Family
Score
5 out of 5
Amazing!
W Oct 16, 2009
Our stay was great! The staff is so friendly and always willing to help with whatever you need. The hotel was beautiful and ... located really close to downtown shopping and bars. Room service is included in the all-inclusive package. The hotel will set up activities outside of the hotel for you such as ATV tours or swimming with dolphins. The nightly shows were very entertaining. I would recommend renting scooters (or a car) and driving around the island. There are some really neat bars and beautiful white sand beaches that look untouched. Overall it was a great vacation and we can't wait to go back.
Traveler type: Couples
Cruise ships dock at the island during the day and you are less likely to get a bargain when shopping so it is recommended that you go at night once things have died down and vendors are a little more desperate for sales.
Score
5 out of 5
Excellent Service!
Branden Oct 14, 2009
Defintly get a ocean-view room, we upgraded our last night and it was awesome. Also, the guest services try to sell you on a ... time share with their resort, you have to be very adamant about your no if your not interested. The food was very awesome, lots of choices. This resort has sand but no beaches, which was pretty disappointing, you had to take a taxi to go hit up a beach.September was a perfect time to go as there was not many people there.
Traveler type: Couples
The food was very good
Score
5 out of 5
A Dream Come True
Matt Oct 11, 2009
An awesome tour to Chichen Itza the tour guide was great & the grounds were unbelievable. Took a very nice Jeep tour around ... Cozumel seeing the ruins, the Tequila mueseum, the alligators, & the light house. Went on a very nice snorkling tour, with three different stops, the sights were beautiful. The hotel was Fantastic, Service was awesome,Food & Drink Great, Room #1!!! Our tour guide through [...] was, unorganized & seem to be a swindler- went on our Chichen Itza tour,starting out on ferry supposedly meeting with tour guide on other side - no one was there - was fixed by another agent who felt sorry for us.One of our preschedule tours was terminated & our tour rep said we had to contact [...] when we returned to the states - after a heated debate the next day he offered us another tour less expensive for a swap of the tour canceled - when we were picked up for that tour the guide told us we owed him another $30 in cash. After that the [...] tour guide stayed low & would not acknowledge my wife when she tried to talk with him at the hotel the next day.Other than the [...] guide the site was AWESOME!
Traveler type: Couples
Only a couple of blocks to downtown,shopping,dining & the ferry dock
Score
5 out of 5
UNBEATABLE HOTEL
TRUCKER 10-4 Oct 3, 2009
THIS HOTEL WAS EXCELLENT STAFF IS A 10 + RATING THE FOOD WAS THE BEST INPECTABLE!! AVIS CAR RENTAL STAFF AND CARS WHERE ... REALLY BAD ALL CARS AND JEEPS WHERE JUNKS OLD AND RUSTING NOT CLEAN RENTAL CAR STAFF WAS RUDE.[...]
Traveler type: Couples
[...]
Score
4 out of 5
Gorgeous!
Honeymooner Sep 28, 2009
The staff is very professional, helpful, eager and dedicated. The service could not have been better. For an all inclusive, ... the food was exceptional. They will make you anything you want, even if it is not on any of the regular menus. The alcohol is not top shelf but is very good. The wine is actually exceptional. Only Dos Equis is available for beer. The hotel service almost comes too often...turn down service, buckets of ice, pillow service, chocolates, etc. They certainly spoil you. The hotel is basically downtown so it is very accessible (best location on the island). They block out the windows towards street and it is quite within the resort. You would think you are in a deserted paradise.
Traveler type: Couples
Score
4 out of 5
Cozumel Palace
VicLew50 Sep 27, 2009
Off season was a great time to visit this resort. It may rain for a little while each day, but it passes over and you have a ... much more personalized experience. The staff was friendly and helpful for the duration of the trip. I would go back in a heart beat! I'm extremely pleased with our honeymoon choice, and we may go back for our one year anniversary...
Traveler type: Couples
Score
5 out of 5
Best Vacation Ever
RchyRch Sep 21, 2009
The Hotel location is great, just a few blocks from the tourist shopping and restaurants and a supermarket just across the ... street. The Hotel is spotless with staff continuously cleaning and maintaining. The rooms were very nice and housekeeping came twice a day to tidy up the room. The view from the room is amazing (ocean front suites). The food was always excellent as well as the alcoholic drinks. But the hotel isnt the best part. The staff is amazing. They are all super polite and friendly and are there to entertain you and make you more comfortable with your stay. I forgot to mention that just of the hotel deck you can snorkel and see lots of tropical fish. Loved that. We just left and are already planning our trip to go back. Best vacation we've had due to location,hotel and staff. VERY SAFE, you dont have to worry about leaving your camera/sunglasses/wallet around the facility. No beach access though, you will need to drive or taxi about a mile or two if you want to hang out on the sandy beaches. If you get a chance take the snorkeling boat trip, you will see a ton of fish. Skip the Coba Mayan Ruins tour. It takes all day and you will be exhausted due to ride,hike,heat. Its cool to see but you will waste a full day of your vacation. Basically its a pile of rocks shaped like a pyramid. Cool for cultural education but if you go be prepared for bumpy van ride. Enjoy your vacation. The Palace is the way to go.
Traveler type: Couples
Join in on the entertainment, water volleyball, water aerobics, bartending classes, casino night, dance contest,,, great way to meet others.
Score
5 out of 5
They should rename it Pamper You Palace
Love Those Vacations Sep 20, 2009
Just a perfect week and the staff made sure of it. We relaxed and were pampered from the moment we walked in the front lobby. ...
Traveler type: Couples
Score
4 out of 5
Great couples get away location to dive
Grandma Jessie Sep 15, 2009
Great luxurious hotel. Great for scuba divers. Food was terrific for the most part. The only thing was that it didn't seem ... very accommodating for children and or teenagers. Also everything closed down pretty early so for those that like to stay up and have fun the activities pretty much died down by 10 PM.
Traveler type: Couples
Score
5 out of 5
Terrific Vacation
scuba Sep 15, 2009
Terrific hotel. The staff exceeded our every request. The room was great and the food was great. ...
Traveler type: Couples
Score
4 out of 5
Cozumel trip 2009-08-31
Melissa Sep 7, 2009
Cozumel Palace was a great resort offering relaxation by the pool and in secluded sandy areas, various activities, and ... diving pick-up service on-site by various dive shops. A dive shop is on-site. Shore diving and snorkeling is available right on-site. All of the restaurants offer great food selections for everyone.
Traveler type: Friends
Short 1 block walk to highly recommended restaurant Prima. Short 2-3 block walk to downtown nightclubs such as Margaritaville, Carlos and Charlie's, and Senor Frogs.
Score
4 out of 5
Excellant staff!!!!!
Roland Sep 1, 2009
The hotel staff is expectional! [...] at the front desk is incredible. American Airlines had lost our luggage and [...] ... continued everyday to stay on top of our search for our luggage. Luis was our amazing bartender at the hotel lobby-great drinks. I would not consider staying in a city standard view room because of the noise activity, it tends to be alittle loud-other than that GREAT HOTEL.
Traveler type: Couples
Score
5 out of 5
Excellent Hotel - Friendly Staff
Austin Sailor Aug 30, 2009
Cozumel Place lived up to its reputation. Stayed in a concierge room (#428) and the staff and service was first class. Nice ... variety of food in the different resturants and the wine selections were above average. Hotel staff were very friendly and acommodating, and the food service staff went out of their way to make sure you enjoyed your stay at the hotel. Free tours to Chankanaab and snorkeling were enjoyable as was the spa services. Can't wait to go back, had a great time at the Palace.
Traveler type: Couples
The hotel staff, from the front desk to the maids to the waiters, want to make sure you have a great time and enjoy your stay. Have fun and enjoy yourself, if something is not to your satisfaction, speak up and I would be willing to bet that the staff will correct the problem.
Score
5 out of 5
Great food, great service
Hannibal Aug 30, 2009
We spent 2 weeks at the Cozumel Palace, mainly for scuba diving. Before booking we read many reviews of various all-inclusive ... hotels on Cozumel. For most of them we found that travelers reported quite some negatives, such as limitations on how often you can eat in the on-site restaurants, noise, or the constant nuisance of agents trying to sell you time shares. NONE of that at the Cozumel Palace. NO limitations. You can eat in each of their restaurants as often as you want, and there is even unlimited room-service (food/drinks) 24hr/day, and even the mini-bar and the liquor on the room is free. All the hotel staff is very helpful and friendly. Top-notch service. The one-site dive operator at Cozumel Palace is Aqua World. However, we decided to dive with Aqua Safari, which was a good choice. Their boat picked us up at the hotel pier and their service was great. Aqua World did not even manage to get their rinse tanks working...
Traveler type: Couples
The hotel has different entertainment every night of the week. But, Cozumel downtown is only a short walk away if u want to see/do something else...
Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.
Sort hints by: most recent | distance from hotel
Great food everywhere
--Grandma, St.paul Nov 14, 2009
Don't bother going outside the hotel for food. Their's is excellent.
--Retired, experienced travelers, Conroe, Tx Nov 13, 2009
Walk downtown to shop and go after the people from the cruise ships are leaving so you can get the best deals.
--Kmoe, Chicago, IL Oct 26, 2009
Cruise ships dock at the island during the day and you are less likely to get a bargain when shopping so it is recommended that you go at night once things have died down and vendors are a little more desperate for sales.
--W, Chicago, IL Oct 16, 2009
The food was very good
--Branden, Salem, OR Oct 14, 2009
Only a couple of blocks to downtown,shopping,dining & the ferry dock
--Matt, Norfolk, VA Oct 11, 2009
[...]
--TRUCKER 10-4, OAKBROOK ,ILLINOIS Oct 3, 2009
Join in on the entertainment, water volleyball, water aerobics, bartending classes, casino night, dance contest,,, great way to meet others.
--RchyRch, Bonney Lake, WA Sep 21, 2009
Short 1 block walk to highly recommended restaurant Prima. Short 2-3 block walk to downtown nightclubs such as Margaritaville, Carlos and Charlie's, and Senor Frogs.
--Melissa, Dallas, TX Sep 7, 2009
The hotel staff, from the front desk to the maids to the waiters, want to make sure you have a great time and enjoy your stay. Have fun and enjoy yourself, if something is not to your satisfaction, speak up and I would be willing to bet that the staff will correct the problem.
--Austin Sailor, Austin, Tx Aug 30, 2009
The hotel has different entertainment every night of the week. But, Cozumel downtown is only a short walk away if u want to see/do something else...
--Hannibal, California Aug 30, 2009
Snorkeling excursions are abundant and worth the time. Great fun!
--starox, Plainview TX Aug 14, 2009
The Palace resorts just switched their on-site scuba company. We did not use the on-site provider, but went instead with Aqua Safari (who had been at the Palace for the preceding 21 years). Aqua Safari has received favorable reviews from Frommer's and Fodor's. We were very happy with our dives. They will pick you up from the pier behind the hotel.
--Kikibee, Lorton, Virginia Aug 8, 2009
Lots of places where you can walk to and have a drink.
--K&V Couple, NY, NY Aug 3, 2009
If you're not picky about soap, shampoo, etc. - leave yours at home! The resort supplies adequate toiletries & replenish them as needed.
--Michigan2Mexico, Clinton Twp., MI Jul 25, 2009
Bring one and five dollar bills for tips, cabs, and shopping. Many will claim they "don't have change."
--Beach bums, Houston, TX Jul 24, 2009
Don't rent a car. Scooters are the most economical and fun form of transportation.
--Teresa Hall, Alvin, TX Jul 21, 2009
check with the staff to help get off the beaten path of the other tourists.
--"B", Beaumont, TX Jul 7, 2009
Carlos and Charlie's is lots of fun, but you gotta have a good sense of humor!!!
--Cassie, Edmond, Ok Jun 25, 2009
If you are interested in taking a peacful walk through town and market, do so early in the morning.
--Mr. Lewis, Austin, TX Jun 14, 2009
Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.
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