Only a few hotel rooms are currently available at this rate. Availability can change at any time and may affect the prices.
*rate found for check-in Dec 23, check-out Dec 25
Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).
Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.
The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.
Check-in: 1500
Check-out: 1200
Local currency: USD
Hilo's best full-service hotel offering outstanding views of the ocean framed by the backdrop of Mauna Kea. The perfect headquarters for exploring the Hawaii Volcanoes National Park.
Get your 5th Night Free.
Quick Tip! For travelers arriving at the Kona International Airport at Keahole, Hilo is located on the east side of the Big Island, approximately 94 miles and a scenic two hour drive away. Resort areas and small country towns along the drive will provide shopping and dining experiences.
Check-in: 1500
Check-out: 1200
Local currency: USD
*rate found for check-in Dec 23, check-out Dec 25
Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).
Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.
The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.
Overall score
3.6 out of 5
(59 reviews)
Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.
Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."
The "overall score" is an average of all reviewer scores submitted for a hotel.
Hotel address: 71 Banyan Drive, Hilo (Big Island of Hawaii), HI 96720
Hilo, Hawaii
Hilo Airport (ITO) 2 miles/Kona Airport (KOA) 130 miles
Located on Hilo Bay in quaint Hilo town.
Serves American Cuisine. Breakfast Hours 6:30 - 9:30 Lunch Hours 11:15 - 1:15 Dinner Hours 5:30 - 9:00 Dress Code Is Casual
Please enter check-in and check-out dates to the right to select a room
Check-in: 1500
Check-out: 1200
Local currency: USD
*rate found for check-in Dec 23, check-out Dec 25
Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).
Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.
The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.
Overall score
3.6 out of 5
(59 reviews)
Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.
Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."
The "overall score" is an average of all reviewer scores submitted for a hotel.
Score
4 out of 5
Value for Money
JG Nov 16, 2009
Good value for the money spent. I paid US$20 more to upgrade to a room with ocean view -really fantastic ocean view. The ... hotel is old but comfortable. Lots of parking lots. I will stay here again when going to Hilo in the future.
Traveler type: Couples
There are a big supermarket and many restaurants about 10 minutes from the hotel by driving.
Score
3 out of 5
Nothing Special
Karate Master Tom Nov 15, 2009
Nothing really stood out about this hotel at all - good or bad. It was just your average, ordinary hotel. ...
Traveler type: Couples
Score
3 out of 5
Convenient, free parking
Manu Kani 'Eu Nov 10, 2009
I only saw my room during the late night and early morning. I was in Hilo for a family funeral and so did not have much time ... in my room. The lobby area had been re-done since I last stayed there a few years; however, the rooms are still a little lacking. For the price it was great and can't beat the convenience. The restaurant and bar are great too!
Traveler type: Friends
Go during the weekend for the seafood buffet.
Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.
There are a big supermarket and many restaurants about 10 minutes from the hotel by driving.
--JG, Singapore Nov 16, 2009
Go during the weekend for the seafood buffet.
--Manu Kani 'Eu, Makawao, HI Nov 10, 2009
There are some very nice waterfront park areas within easy walking distance.
--Chris, Honolulu Nov 9, 2009
Overall score
3.6 out of 5
(59 reviews)
Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.
Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."
The "overall score" is an average of all reviewer scores submitted for a hotel.
Sort reviews by: most recent | highest rating | lowest rating
Score
4 out of 5
Value for Money
JG Nov 16, 2009
Good value for the money spent. I paid US$20 more to upgrade to a room with ocean view -really fantastic ocean view. The ... hotel is old but comfortable. Lots of parking lots. I will stay here again when going to Hilo in the future.
Traveler type: Couples
There are a big supermarket and many restaurants about 10 minutes from the hotel by driving.
Score
3 out of 5
Nothing Special
Karate Master Tom Nov 15, 2009
Nothing really stood out about this hotel at all - good or bad. It was just your average, ordinary hotel. ...
Traveler type: Couples
Score
3 out of 5
Convenient, free parking
Manu Kani 'Eu Nov 10, 2009
I only saw my room during the late night and early morning. I was in Hilo for a family funeral and so did not have much time ... in my room. The lobby area had been re-done since I last stayed there a few years; however, the rooms are still a little lacking. For the price it was great and can't beat the convenience. The restaurant and bar are great too!
Traveler type: Friends
Go during the weekend for the seafood buffet.
Score
3 out of 5
Whirlwind Overnighter
Chris Nov 9, 2009
The Hilo Hawaiian is easily one of the nicer hotels in Hilo -- it's just that all of the hotels in Hilo are a tad sketchy. ... The age of the hotel makes it feel a little kitschy and worn-out, but the staff at the Hilo Hawaiian are super friendly, and our stay was uninterrupted and private. Parking is free and plentiful. A slightly earlier check-in time would have been nice (3pm just feels late to me). The infestation of Coqui frogs is especially apparent from this hotel as soon as the sun goes down.
Traveler type: Couples
There are some very nice waterfront park areas within easy walking distance.
Score
3 out of 5
Just OK
Travelin' Bruce Oct 28, 2009
We spent a lot of time sightseeing and hiking in the nearby National park plus other sightseeing excursions on the western ... side of the island. The hotel location was very easy to get to and from. The location, overlooking Hilo Bay was great, the rooms were clean and comfortable, but we could easily hear noises from the rooms next door, such as the people using the bathroom and so on.
Traveler type: Family
Be sure to check out the very scenic drive just north of Hilo along the old highway. It has great fresh fruit stands, beautiful short hikes and a very good botanical garden plus some excellent shore access areas.
Score
4 out of 5
Castle Hilo Hawaiian Hotel
Susan and Richard Oct 11, 2009
Beautiful area near the airport, ocean, and Japanese gardens. Perfect place to stay in Hilo! ...
Traveler type: Couples
Score
4 out of 5
Very Pleasant Stay
sawbones Oct 5, 2009
Very good location for our stay. We traveled the surrounding areas. ...
Traveler type: Family
Score
2 out of 5
Decent hotel
salsabor Sep 27, 2009
I had blood stains on the bed cover. Pretty disgusting. Once I reported it to the front desk, I got free breakfast. They ... tried to do more, but it had been a prepaid stay.
Traveler type: Couples
Score
5 out of 5
Pretty good selection
Zotya Sep 23, 2009
The hotel is simply perfect! Great location, quiet, lots of parking, nice staff. ...
Traveler type: Family
Score
2 out of 5
Hilo Hawaiian Hotel
- Sep 20, 2009
- good location to start trips through the island - not for a family beach vacation or "honeymoon" ...
Traveler type: Couples
Score
4 out of 5
Quiet restful
local resident Sep 12, 2009
good hotel ...
Traveler type: Family
Score
3 out of 5
our 2ed trip
collage mom Sep 11, 2009
nice place to stay if you don't mind an older hotel. Love the views from the rooms. good for long term stays while visiting ... the collage kids who don't want to do collage near home!!!
Traveler type: Couples
best bf is at Kens. short walk.
Score
4 out of 5
Hilo getaway
SANDG Sep 8, 2009
The room was quite large, very comfortable and clean. We were on the side of the hotel without a view but that was okay since ... our stay was so short and we arrived in the night. There should be a few "basic" necessities (iron /iron board and blow dryer) that most hotels now have in the room. We did order an iron which was brought very quickly. Hotel buffet a bit pricey and sometimes the smell of food permeated throughout the hotel lobby. Staff was very friendly and professional. The location of this hotel can't be beat as it is convenient and reminiscent of "old" Hawai'i. Easy, good and free parking are a plus. Walking in the nearby gardens was beautiful and relaxing.
Traveler type: Couples
Unique to Hawai'i (Big Island) is the "open market" with its fresh fruits and vegetables and trinkets. There's also a host of little stores with great deals and delicious foods in walking distance of the open market; right across the ocean front.
Score
3 out of 5
Very nice, but could do better
Fi Bach Sep 7, 2009
This hotel is in a great location - but it's also in a time warp (renovation is needed, come on Castle Resorts spend some ... money) Even so, we still had a great stay. Our room had a view of the Banyan Trees Coffee machine in the room - but as mentioned, you had to pay for refills. No ironing board either had to ask for one. We ate at the restaurant on the first morning, food cold and not too good. Would love to come back to Hilo and stay there again. It is an old hotel, but still has a lot going for it.
Traveler type: Couples
Score
3 out of 5
Local style
MG Sep 2, 2009
I noticed that a lot of Kamaaina stay at that hotel. It's in a good location within three minutes from the airport. ... Relaxing bay front property. The only thing I would have to say is that it sucks having to pay for an ocean front room just to have a refrigerator for our medications.
Traveler type: Couples
Small local style diner, Coqui's, had cheap food that was good, and they give a lot too.
Score
4 out of 5
honeymoon
kitty Aug 22, 2009
Our honeymoon was great itself...at first when we came to the hotel, we loved it. It was all nice and beautiful. It has great ... king beds, tv, fridge, and coffee maker. Makes you feel like at home.
Traveler type: Couples
Right outside the hotel is great views, coconut island and parks.
Score
1 out of 5
Horrible!
Dissatisfied Mom! Aug 19, 2009
Unfriendly staff (not all, but the 2 I dealt with were extremely unfriendly and not helpful at all!) Sheets are changed ... every 4 days, and bathrooms and sinks are not cleaned unless you ask them to-that's what I was told on the 2nd day we were there and even when I complained and asked that the rooms be cleaned every day, I couldn't tell the difference! I had 3 rooms, traveling with family and there was no daily cleaning in any of the rooms!
Traveler type: Family
Score
3 out of 5
Nice... needs improvement though
I<3kens aug 17, 2009
This hotel has prime location with a nice view and easy parking. The rooms are pretty big too. The hotel staff was very ... friendly while I was there. Definitely something to be expected in Hilo. My only complaint is that this hotel is in dire need of refurbishing. The beds, carpet, furniture, tv's, and bathrooms are all very old. The elevators smell like sweat and hydraulic fluid. The furniture in the lobby smells like mildew. The AC in the rooms are pretty weak... especially in the hotter summer months. I did enjoy my stay here, but this hotel could stand to make some big improvements. By the way... I hate to say this... but Nani Loa just recently remodeled their rooms. They're fantastic.... and about 10-20 bucks less per night.
Traveler type: Friends
KENS!!! 24 hours, great food, great service! You'll actually pass it on your way from the airport! Look them up! You won't be disappointed!
Score
3 out of 5
Clean and Adequate Accomodations
Leilani Lou Aug 5, 2009
We stayed in Hilo for one night. We wanted to experience the "other side of the island." We only spent a few minutes in the ... room other than sleeping. But, the room could use some serious updating. I felt like I was in a time warp-with the Brady Bunch on their trip.
Traveler type: Family
Eat at Ken's Pancake House for breakfast. Yum.
Score
2 out of 5
Castle Hilo Hawaiian Hotel
Stella Jul 20, 2009
The receptionist couldn't find our reservation in the computer at first. Told me to go use their computer service to print ... out my itinerary, which I would have to pay for it. To, than, go on schooling me how I need to double check my hotel reservation in the future. Needles to say, I asked her to make a phone call to their reservation specialist, and of course, our reservations were in order. Aloha you say?! Breakfast buffet was awful. Old, dried up fruit, bread pudding undercooked, check came before I had time to finish my meal. They were in a rush?! Information desk extra helpful!
Traveler type: Family
Rainbow Falls, close to Hilo downtown.
Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.
Sort hints by: most recent | distance from hotel
There are a big supermarket and many restaurants about 10 minutes from the hotel by driving.
--JG, Singapore Nov 16, 2009
Go during the weekend for the seafood buffet.
--Manu Kani 'Eu, Makawao, HI Nov 10, 2009
There are some very nice waterfront park areas within easy walking distance.
--Chris, Honolulu Nov 9, 2009
Be sure to check out the very scenic drive just north of Hilo along the old highway. It has great fresh fruit stands, beautiful short hikes and a very good botanical garden plus some excellent shore access areas.
--Travelin' Bruce, Clay Center, Nebraska Oct 28, 2009
best bf is at Kens. short walk.
--collage mom, colorado springs co Sep 11, 2009
Unique to Hawai'i (Big Island) is the "open market" with its fresh fruits and vegetables and trinkets. There's also a host of little stores with great deals and delicious foods in walking distance of the open market; right across the ocean front.
--SANDG, Oahu, Hawaii Sep 8, 2009
Small local style diner, Coqui's, had cheap food that was good, and they give a lot too.
--MG, Kaneohe, HI Sep 2, 2009
Right outside the hotel is great views, coconut island and parks.
--kitty, Spokane, WA Aug 22, 2009
KENS!!! 24 hours, great food, great service! You'll actually pass it on your way from the airport! Look them up! You won't be disappointed!
--I<3kens, honolulu aug 17, 2009
Eat at Ken's Pancake House for breakfast. Yum.
--Leilani Lou, Chicago, IL Aug 5, 2009
Rainbow Falls, close to Hilo downtown.
--Stella, Oahu, HI Jul 20, 2009
we arrived in hilo a bit early and after lunch we went to the hotel to check in and the staff are very helpful and allowed us to our room. we left the hotel and visited our folks living in hilo.been in different hotel worldwide and glad to have a place to stay.
--papa the traveler, san francisco Jul 17, 2009
The breakfast buffet is well worth the price.
--Answerlady, Greenville, SC Jul 5, 2009
Go see the volcano!
--Honeymooner, Mainland Jun 23, 2009
The beach at Richardson State Park is great for snorkling - no need to go to Kona and pay the big bucks for an "adventure".
--Sue in VA, Virginia Jun 21, 2009
Kens House of Pancakes
--rhodak, Huntington Beach, CA May 28, 2009
Have to include scenic route on Highway 19 and be sure and go to the botanical garden - incredible setting leading down to ocean - every conceivable flower. Can't go to Hawaii big island without seeing Volcanoes National Park.
--Dee, Myrtle Beach, SC May 14, 2009
The Farmers' Market is a very good place for fresh fruits and locally prepared food. Sombat's is a good, popular Thai restaurant just outside Banyan Drive (where the hotel is located). Read the Guide Book - The Big Island Revealed by Andrew Doughty.
--thntan, Vancouver, BC May 9, 2009
Cafe Pesto
--Unsatisfied, Phoenix, AZ May 3, 2009
Do not pass up the seafood buffet.
--Doc, Kaneohe, HI May 2, 2009
Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.
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