Only a few hotel rooms are currently available at this rate. Availability can change at any time and may affect the prices.

Riviera Maya, MX   

Blue Bay Grand Esmeralda - All Inclusive

User score 2.5 out of 5 See all reviews
Carretera Federal Chetumal - Puerto Juarez Km. 300,Riviera Maya, Mexico 77710
Book this hotel
from 133 USD
/ night*

Terms and conditions

*rate found for check-in Dec 22, check-out Dec 23

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Hotel policies

Check-in: 1500
Check-out: 1200
Local currency: USD

This modern and recently renovated all-inclusive hotel in Playa del Carmen is situated in a natural spacious setting on the beautiful Riviera Maya.
The hotel BlueBay Grand Esmeralda boasts very large swimming pools, special facilities for children, a spacious spa and luxurious rooms and suites as well as business meeting rooms.
The hotel is open all year round and has 500 metres of private beach as well as being a mere 10 minutes from nearby Playa del Carmen.
This exquisite hotel in Playa del Carmen has all the facilities to unwind and relax: a spacious modern spa, a fully equipped gymnasium and a wonderful seafront location. Children are well catered for as well with their own play station room and a mini club with all kind of fun activities. The hotels restaurants are renowned for their excellent and varied international food. The luxurious suites have direct access to either a swimming pool or a Jacuzzi and the hotel offers services to enjoy the varied water sports in the area, ranging from windsurfing to snorkeling. The hotel also has a business center and meeting rooms with a capacity for up to 600 people.

Hotel policies

Check-in: 1500
Check-out: 1200
Local currency: USD


Terms and conditions

*rate found for check-in Dec 22, check-out Dec 23

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

2.5 out of 5

(2 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 
See all reviews

Hotel address: Carretera Federal Chetumal - Puerto Juarez Km. 300, Riviera Maya, Mexico  77710  

 
 

Area served

Playa del Carmen.

Area airports

Cancun international airport.

Description

Blue Bay Grand Esmeralda, is a hotel in Playa del Carmen, located just on the beach, is the perfect location to enjoy a perfect holidays at Riviera Maya, just 10 minutes by car to Playa del Carmen city center, 35 minutes from Int’l Cancun Airport and 50 minutes from Cancun downtown.

Amenities

  • Meeting/banquet facilities
  • Wireless internet
  • Free Parking
  • Health Club
  • Fitness room
  • High Speed Internet
  • Internet Access
  • Handicapped rooms/facilities
  • Concierge
  • Spa services
  • Business center
  • Room service
  • Conference Facilities
  • Free Breakfast
  • Pool
  • Restaurant

Dining

Restaurant

*Festival Restaurant, offers breakfast, lunch and dinner buffet service and thematic dinners, no reservation is required
*Jaal-Ha Restaurant, serves International Buffet breakfast and lunch, near the beach, no reservation is required
*Don Isi Restaurant, is a Mexican Cuisine Restaurant with a la carte service, open for dinner, reservation is required, dress code: Long pants for men, sleeved shirt, no tops
*II Cuore Di Rossi, Italian Restaurant which offers a la carte service for dinner, reservation is required, dress code: Long pants for men, sleeved shirt, no tops
*L’ Atelier, Show Cooking, French cuisine a la carte for dinner, reservation is required, dress code: Long pants for men, sleeved shirt, and no tops
* Sea Food Restaurant, sea food a la carte specialties are served near the beach, reservation is required, dress code: Bermuda pants for men, sleeved shirt, no tops
*Steak House Restaurant, fine steak cuts and other specialties are served near the beach, r

Please enter check-in and check-out dates to the right to select a room

DELUXE GARDEN - ROOM

Room name Garden View taken as Standard Room with one king bed or two double beds includes Air conditioning, Alarm clock, Balcony / Terrace, Bathrobe, Bathroom amenities, Cable / Satellite TV, Ceiling fan, Color TV, Ensuite / Private bathroom, Internet access, Iron / Ironing board, Laundry service, Mini bar, Non-smoking rooms, Radio, Room service, Safe in room, Tea and coffee making facilities, Telephone and Valet service.

DELUXE OCEAN - ROOM

Room name Deluxe Ocean View as Deluxe Room with one king bed or two double beds includes Air conditioning, Alarm clock, Balcony / Terrace, Bathrobe, Bathroom amenities, Cable / Satellite TV, Ceiling fan, Color TV, Ensuite / Private bathroom, Internet access, Iron / Ironing board, Laundry service, Mini bar, Non-smoking rooms, Radio, Room service, Safe in room, Tea and coffee making facilities, Telephone and Valet service.

Hotel policies

Check-in: 1500
Check-out: 1200
Local currency: USD


Terms and conditions

*rate found for check-in Dec 22, check-out Dec 23

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

2.5 out of 5

(2 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

What makes CheapTickets reviews unique

  • Exclusive insights and feedback: We only accept reviews from customers who have booked a stay at this hotel. This helps ensure we get the most trustworthy opinions and observations possible.
  • Quick tips: Get the most out of your stay with practical, money-saving tips on what to do, where to eat and how to get around.

How to Submit a Review

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Once complete, your review should be visible on the site within 2-3 business days.

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Most recent reviews

Score

2 out of 5

Trip hint

Be prepared to be disapointed!

Dr. Pink Nov 3, 2009

Would recommend to a friend!

The room was filthy and smelled. Room 2 clean but smelled musty. Spoke to manager, very unhelpful said that there was ... nothing he could do [...] Upsold us on room with Ocean view. Room had little to no view of ocean, had a great view of mangrove. They say they have 5 resturants. Its only 2 per night. And you can't get a reservation. After we were about to leave the manager made reservations for us. Resturants were good but hardly full. Food was good but servers acted like we were bothering them. Great service in buffet. Poor in Dining room. Entertainment was low budget. If you like spanish TV...it was alot like that. The pool and grounds are beautiful just like pictures. Bartenders very friendly. Over all I give it 2 stars out of 5. Or rate it a 6 out of 10 over all.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
3
Hotel check-in:
2
Maintenance:
2
Location:
5
Room cleanliness:
1
Hotel Staff:
1
Value:
3
Dining options:
3

Traveler type: Couples

Dining hint, In Hotel

book ahead of arival.


Expand full review

Score

3 out of 5

Nice, but could be better....

Friendly Sep 17, 2009

Nice, but could be better.... ...

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
2
Hotel check-in:
3
Maintenance:
4
Location:
3
Room cleanliness:
3
Hotel Staff:
5
Value:
3
Dining options:
4

Traveler type: Family


Expand full review


See all 2 user reviews

Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.

Trip hints from our users

Dining hint, In Hotel

book ahead of arival.

--Dr. Pink, Ft. lauderdale FL Nov 3, 2009

See all trip hints

Reviews from our customers

Overall score

2.5 out of 5

(2 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

How to submit a review

Sort reviews by: most recent | highest rating | lowest rating

Expand all reviews

Score

2 out of 5

Trip hint

Be prepared to be disapointed!

Dr. Pink Nov 3, 2009

Would recommend to a friend!

The room was filthy and smelled. Room 2 clean but smelled musty. Spoke to manager, very unhelpful said that there was ... nothing he could do [...] Upsold us on room with Ocean view. Room had little to no view of ocean, had a great view of mangrove. They say they have 5 resturants. Its only 2 per night. And you can't get a reservation. After we were about to leave the manager made reservations for us. Resturants were good but hardly full. Food was good but servers acted like we were bothering them. Great service in buffet. Poor in Dining room. Entertainment was low budget. If you like spanish TV...it was alot like that. The pool and grounds are beautiful just like pictures. Bartenders very friendly. Over all I give it 2 stars out of 5. Or rate it a 6 out of 10 over all.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
3
Hotel check-in:
2
Maintenance:
2
Location:
5
Room cleanliness:
1
Hotel Staff:
1
Value:
3
Dining options:
3

Traveler type: Couples

Dining hint, In Hotel

book ahead of arival.


Expand full review

Score

3 out of 5

Nice, but could be better....

Friendly Sep 17, 2009

Nice, but could be better.... ...

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
2
Hotel check-in:
3
Maintenance:
4
Location:
3
Room cleanliness:
3
Hotel Staff:
5
Value:
3
Dining options:
4

Traveler type: Family


Expand full review


Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.

Sort hints by: most recent | distance from hotel

Dining hint, In Hotel

book ahead of arival.

--Dr. Pink, Ft. lauderdale FL Nov 3, 2009

Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.

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Need help booking your trip?

Book online or call

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Note: An infant who turns 2 before or during travel requires a child's fare.

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I have a promotion code.

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A promotion code is your key to redeeming discounts, special CheapTickets offers and rewards. To redeem, enter your promotion code below, then look for hotels marked with the icon. We'll apply the discount to the total cost when you pay. Promotion codes can only be used once with each booking, and they're good only up to the total amount of your booking (including service fee and taxes) or promotion code amount, whichever is less.

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Need help booking your trip?

Book online or call

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Last Updated: 11/23/2009