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Phoenix, AZ   

Best Western InnSuites Hotel & Suites

User score 4.4 out of 5 See all reviews
1615 E Northern Avenue,Phoenix, AZ 85020-3932
Book this hotel
from 79 USD
/ night*

Terms and conditions

*rate found for check-in Dec 23, check-out Dec 26

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Hotel policies

Check-in: 2:00 P.M.
Check-out: 12:00 P.M.
Local currency: USD

Discover this all suite Phoenix, Arizona hotel offering all the right amenities with a convenient location to downtown Phoenix, Scottsdale and the Camelback corporate corridor. Whether traveling on business or staying for a relaxing getaway, the Best Western InnSuites Hotel & Suites is the ideal place to stay. Nestled in the Piestewa Peak Mountain Preserve close to the prestigious Biltmore area, this Phoenix hotel offers exceptional amenities, superb customer service and a convenient location to local attractions and events, recreation areas and businesses. Each beautifully-appointed suite at this Phoenix Best Western InnSuites Hotel & Suites features free high-speed Wi-Fi Internet access, a refrigerator and microwave. Hotel guests are welcome to enjoy a complimentary full hot breakfast buffet each morning and social reception each evening. For added comfort and convenience, this Phoenix hotel features an outdoor swimming pool and hot tub and is pet-friendly. Hotel guests will especially appreciate this hotel's proximity to US Airways Arena, Chase Field and University of Phoenix Stadium. The beauty of Sedona is just a 90 minute car ride away and the excitement of Scottsdale is just minutes from the hotel. There are also several corporate locations nearby including Phoenix Convention Center, Acosta and Best Western International Headquarters. Make a reservation today for great service in a great location at the Best Western InnSuites Hotel & Suites in Phoenix, Arizona.

Hotel policies

Check-in: 2:00 P.M.
Check-out: 12:00 P.M.
Local currency: USD


Terms and conditions

*rate found for check-in Dec 23, check-out Dec 26

Rates displayed reflect the lowest rate found over the next 30 days. This rate is subject to change. Rates may not include service charges, extra person charges, fees or incidental charges (such as room service).

Converted rates (shown in parentheses) are provided for your convenience. They are based on today's exchange rate, but the hotel will charge you in the local currency.

The amenities and/or facilities may not be located at this hotel, but within a reasonable distance and additional charges may apply for use. All information has been provided by this hotel.

Reviews from our customers

Overall score

4.4 out of 5

(9 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 
See all reviews

Hotel address: 1615 E Northern Avenue, Phoenix, AZ  85020-3932  

 
 

Area served

Phoenix, AZ, 85020, US

Area airports

Only 9M to PHX airport!

Description

From: Interstate 10 West. Go to State Route 51 North, then to Northern Avenue and exit west. Proceed on Northern Avenue for 0.25 miles. The Best Western InnSuites Hotel & Suites will be on your left. From: Interstate 17. Go to Northern Avenue and exit east. Proceed on Northern Avenue for 4 miles. The Best Western InnSuites Hotel & Suites will be located on your right. From: Interstate 10 East. Go to State Route 51 North. Take the Northern Avenue exit and proceed west on Northern Avenue for 0.25 miles. The Best Western Inn & Suites will be on your left. From: Airport. Take Interstate 10 North to State Route 51 North. Exit State Route 51 at Northern Avenue and make a left. The Best Western InnSuites Hotel is at the first light, 16th Street, on your left. From: Loop 101. Take SR-51 South to Northern Avenue, exit heading west. Hotel 1/2 mile on left (south) side.

Amenities

  • Internet Access
  • No Smoking Rooms/Facilities
  • Free Newspaper
  • Pets OK
  • Hairdryer in Room
  • 24 Hour Front Desk
  • Business center
  • High Speed Internet
  • Meeting/banquet facilities
  • Bar/Lounge
  • Fitness Center or Spa
  • Free Local Telephone Calls
  • Television with Cable
  • Coffee Maker in Room
  • Pool
  • AM/FM Alarm Clock
  • Handicapped rooms/facilities
  • Free Parking
  • Modem Lines in Room
  • Parking
  • Laundry/Valet Services
  • Fitness room

Reviews from our customers

Overall score

4.4 out of 5

(9 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

What makes CheapTickets reviews unique

  • Exclusive insights and feedback: We only accept reviews from customers who have booked a stay at this hotel. This helps ensure we get the most trustworthy opinions and observations possible.
  • Quick tips: Get the most out of your stay with practical, money-saving tips on what to do, where to eat and how to get around.

How to Submit a Review

Hotel reviews can be submitted any time after your trip dates have passed. Simply log into your My Trips and select Past Trips from the left hand navigation section. Select the trip with the hotel you wish to review and click the "Write a review" link displayed next to the hotel portion of your itinerary.

Once complete, your review should be visible on the site within 2-3 business days.

What makes CheapTickets reviews unique

How to submit a review

Most recent reviews

Score

2 out of 5

At best an average motel

Dan Nov 10, 2009

This is an average motel in a very noisy location, especially if you have a 2nd floor room facing the street like we did. The ... shower didn't work right and the toilet handle was broken. On a positive side, the staff was friendly and the complementary hot breakfast was very good.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
3
Hotel check-in:
4
Maintenance:
1
Location:
2
Room cleanliness:
3
Hotel Staff:
4
Value:
3
Dining options:
3

Traveler type: Family


Expand full review

Score

5 out of 5

Great!

Doc Oct 9, 2009

Would recommend to a friend!

Quiet!, Friendly, Clean, Good place ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Business


Expand full review

Score

5 out of 5

Trip hint

Great value!

DK Aug 14, 2009

Would recommend to a friend!

The room/suite is newly renovated and beautiful. The staff is very helpful. The cleaning is top notch. Amenities are good. ... Breakfast is real!

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Business

Dining hint, Short Drive

Super Dragon: real Hong Kong style cooking. Ask for the Chinese only menu and ask them to describe the dishes to you.


Expand full review


See all 9 user reviews

Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.

Trip hints from our users

Dining hint, Short Drive

Super Dragon: real Hong Kong style cooking. Ask for the Chinese only menu and ask them to describe the dishes to you.

--DK, Washington, DC Aug 14, 2009

Time savers hint, Short Drive

Very close to connections to major highways.

--Sylvia, Suffolk Nov 24, 2008

Shopping hint, Short Drive

for something other than fast food for breakfast, the hotel has an excellent breakfast selection with something for every one.

--Gail, Brightwood Oct 25, 2008

See all trip hints

Reviews from our customers

Overall score

4.4 out of 5

(9 reviews)

Hotel reviews: About the scores

Reviews and scores for each hotel are collected from customers who purchased a stay at that hotel.

Reviewers are asked to rate a variety of hotel attributes on a scale of 1 to 5. The highest possible score is "5," meaning the user was "very satisfied," while "1" is the lowest, meaning the user was "very dissatisfied."

The "overall score" is an average of all reviewer scores submitted for a hotel.

About the scores

1
2
3
4
5
Amenities
 
Maintenance
 
Hotel Staff
 
Room Comfort
 
Location
 
Value
 

How to submit a review

Sort reviews by: most recent | highest rating | lowest rating

Expand all reviews

Score

2 out of 5

At best an average motel

Dan Nov 10, 2009

This is an average motel in a very noisy location, especially if you have a 2nd floor room facing the street like we did. The ... shower didn't work right and the toilet handle was broken. On a positive side, the staff was friendly and the complementary hot breakfast was very good.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
3
Hotel check-in:
4
Maintenance:
1
Location:
2
Room cleanliness:
3
Hotel Staff:
4
Value:
3
Dining options:
3

Traveler type: Family


Expand full review

Score

5 out of 5

Great!

Doc Oct 9, 2009

Would recommend to a friend!

Quiet!, Friendly, Clean, Good place ...

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
4

Traveler type: Business


Expand full review

Score

5 out of 5

Trip hint

Great value!

DK Aug 14, 2009

Would recommend to a friend!

The room/suite is newly renovated and beautiful. The staff is very helpful. The cleaning is top notch. Amenities are good. ... Breakfast is real!

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Business

Dining hint, Short Drive

Super Dragon: real Hong Kong style cooking. Ask for the Chinese only menu and ask them to describe the dishes to you.


Expand full review

Score

5 out of 5

Trip hint

Your Average Stay

Sylvia Nov 24, 2008

Would recommend to a friend!

The Best Western InnSuites Phoenix Az was your usual business Inn. The room was very clean, the shower was separate from the ... vanity. It had an iron and ironing board. My room had a king size bed with a pull out bed. Since I was by myself, I had plenty of room. The first thing I wanted when I got there was something to drink. The ice machines were on the first floor and only one on each side of the building. I was on the second floor so I had to go downstairs, walk halfway around the building to get ice. Lighting on the walk ways, stairways, and by the ice machine was very poor. This Inn had only been opened about a year, so I think it needs some adjustments. Oh yes, it had it enimities, but you could only get into them at certain times. The buffet breakfast each morning was good. The location was in a good place for my purpose. They did not have a suttle to the airport and I could have used that service.

Hotel features (5=best, 1=worst)
Amenities:
3
Room comfort:
5
Hotel check-in:
2
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
3
Value:
5
Dining options:
4

Traveler type: Single

Time savers hint, Short Drive

Very close to connections to major highways.


Expand full review

Score

4 out of 5

Trip hint

Very helpful

Gail Oct 25, 2008

Would recommend to a friend!

The hotel staff was very helpful with arranging taxi service, car rental and shopping. The room was large and well equipped ... with a desk, coffee table, microwave and fridge. The location of the room was not great - i could hear traffic all night and i was right above the bar area. Overall, I would say that this hotel was worth the money.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
4
Hotel check-in:
5
Maintenance:
5
Location:
4
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Business

Shopping hint, Short Drive

for something other than fast food for breakfast, the hotel has an excellent breakfast selection with something for every one.


Expand full review

Score

5 out of 5

Trip hint

Family Friendly

Robert Oct 19, 2008

Would recommend to a friend!

We stayed at the Best Western Innsuites in Phoenix. We were in Phoenix attending our daughter's wedding and come to find out ... other wedding guests were staying there as well. With the nice big breakfast area we were able to visit with everyone. The pool was a big asset, we had a way to entertain our grandson's till time wedding time! After some long days it was so nice to come back to such a comfortable bed. We would definitely stay there again.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Family

Dining hint, Short Drive

Great choice of restaurants, from steaks to Chinese.


Expand full review

Score

5 out of 5

Elderly family visit

brenda May 26, 2008

Would recommend to a friend!

I have an elderly Aunt and Uncle that live in the Terraces, a retirement community, not far from this Best Western on 16th ... and Northern in Phoenix. Another Uncle of mine told me they had also stayed at this Best Western and it was very nice, that is how I came to know about it. It is good to know there is a quality facility for visiting family to stay at yet be close since the retirement facility doesn't have guest accommodations.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
3

Traveler type: Couples


Expand full review

Score

4 out of 5

Good for Business

Paul Feb 19, 2008

Would recommend to a friend!

WIFI access was good even from the room. There was no Ethernet cable to hook to the interent, so bring your own. Location ... was great for the company I was visiting. I was able to walk to their offices.

Hotel features (5=best, 1=worst)
Amenities:
4
Room comfort:
4
Hotel check-in:
4
Maintenance:
5
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
4
Dining options:
3

Traveler type: Business


Expand full review

Score

5 out of 5

Trip hint

My review of Best Western InnSuites Hotel & Suites

marcia Jan 28, 2008

Would recommend to a friend!

Staff are very friendly and helpful. It was nice to be able to eat breakfast every morning at the hotel and not have to ... drive anywhere else. Breakfast included many choices so this appeals to everyone.

Hotel features (5=best, 1=worst)
Amenities:
5
Room comfort:
5
Hotel check-in:
5
Maintenance:
4
Location:
5
Room cleanliness:
5
Hotel Staff:
5
Value:
5
Dining options:
5

Traveler type: Couples

Shopping hint, Short Drive

One of the large malls is a short drive away


Expand full review


Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.

Sort hints by: most recent | distance from hotel

Dining hint, Short Drive

Super Dragon: real Hong Kong style cooking. Ask for the Chinese only menu and ask them to describe the dishes to you.

--DK, Washington, DC Aug 14, 2009

Time savers hint, Short Drive

Very close to connections to major highways.

--Sylvia, Suffolk Nov 24, 2008

Shopping hint, Short Drive

for something other than fast food for breakfast, the hotel has an excellent breakfast selection with something for every one.

--Gail, Brightwood Oct 25, 2008

Dining hint, Short Drive

Great choice of restaurants, from steaks to Chinese.

--Robert, USA Oct 19, 2008

Shopping hint, Short Drive

One of the large malls is a short drive away

--marcia, Minneapolis, MN Jan 28, 2008

Reviews represent the opinions of CheapTickets customers, not of CheapTickets or its staff.

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Note: An infant who turns 2 before or during travel requires a child's fare.

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I have a promotion code.

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Last Updated: 11/24/2009